[ Amplitu... Reviews ](https://www.g2.com/products/amplitude-guides-and-surveys/reviews) [ Amplitu... Reviews ](https://www.g2.com/products/amplitude-guides-and-surveys/reviews) # Amplitude Guides and Surveys Features ##### ## User Analysis (2) Survey Implementation Allows you to deploy NPS surveys to users. Data Analysis Analyzes user survey responses and information in the application. Show More ##### ## User Support (3) User Segmentation Organizes users into predefined groups and provides different responses based on group. Multi-Language Support Supports multiple languages. Behavior-responsive Messaging Provides responses based on user behavior and feedback. Show More ##### ## Walkthrough Type (2) Audio-visual Walkthroughs Supports audio and video-based walkthroughs. Text Bubble Walkthroughs Supports text bubble walkthroughs. Show More ##### ## Responses (5) Customization Customize your chat workflows with rules and automations. Control Control who the chatbot converses with (and when). Route To Human Has the ability to connect interlocator with a human agent when the need arises. Menu bars Can provide interlocators with menus, through which they can choose a relevant response. Drip sequences Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. Show More ##### ## Platform (7) Live chat Provide tools for live chat on one's website. Integrations Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools. Branding Has the ability to customize look and feel of chatbot to match` company branding. Analytics Gives user the ability to analyze conversations with the chatbot and see its performance. A/B testing Allows users to test the efficacy of various responses through A/B testing. Role-based access Allows for varying access to chatbot and admin settings, depending on user, their role, etc. Collection of information Can collect and store information from interlocators, such as email, phone number, etc. Show More ##### ## Generative AI (2) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Platform Basics - Digital Adoption Platform (2) Integration Enables integration with web-based software, websites, or other software applications. Communications Provides cued prompts, messages, tooltips, notifications and branded tutorials. Show More ##### ## Analytics - Digital Adoption Platform (1) Analytics Manages user interactions and analyzes user behavior data within the software or application. Show More ##### ## Functions - Digital Adoption Platform (2) Customer self-service Supports self-service features like troubleshooting, form completion, or knowledge base access. In-app guidance Provides in-app guidance on company-specific tools and workflows for onboarding. Show More ##### ## Agentic AI - Digital Adoption Platform (1) Adaptive Learning Improves performance based on feedback and experience Show More ## Top-Rated Alternatives [ ![Pendo](https://images.g2crowd.com/uploads/product/hd_favicon/329b3a8933711abf9a020e59b8c6f792/pendo-io-pendo.svg "Pendo") Pendo 4.4/5 (1,776) ](https://www.g2.com/products/pendo-io-pendo/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5 (3,709) ](https://www.g2.com/products/fin/reviews) [ ![Appcues](https://images.g2crowd.com/uploads/product/hd_favicon/d9a097bb2961640e22e276d196fba33d/appcues.svg "Appcues") Appcues 4.6/5 (348) ](https://www.g2.com/products/appcues/reviews) [ View All Alternatives ](https://www.g2.com/products/amplitude-guides-and-surveys/competitors/alternatives) Amplitude Guides and Surveys Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11e714bd87d1a0b6c0a7dcbd46a01c61/pendo-io-pendo.png "Product Avatar Image") Pendo 4.4/5 (1,798) [ Compare Now ](https://www.g2.com/compare/amplitude-guides-and-surveys-vs-pendo-io-pendo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_26aec82a6bfbf92bdf0f4fcff08718cb/appcues%282%29.png "Product Avatar Image") Appcues 4.6/5 (349) [ Compare Now ](https://www.g2.com/compare/amplitude-guides-and-surveys-vs-appcues) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ce490c0d255ba2ca358554e53bc7b880/userflow.png "Product Avatar Image") Userflow 4.8/5 (115) [ Compare Now ](https://www.g2.com/compare/amplitude-guides-and-surveys-vs-userflow) ##### Categories on G2 [ Chatbots ](https://www.g2.com/categories/chatbots)[ Digital Adoption Platform ](https://www.g2.com/categories/digital-adoption-platform) ##### Explore More [ Best AI tools for 24/7 customer inquiry handling ](https://www.g2.com/discussions/what-are-the-best-ai-tools-for-24-7-customer-inquiry-handling)[ Which digital signage app works best on tablets ](https://www.g2.com/discussions/which-digital-signage-app-works-best-on-tablets)[ Best software for personalized account-based digital advertising ](https://www.g2.com/discussions/best-software-for-personalized-account-based-digital-advertising) [ Top chatbot companies ](https://www.g2.com/discussions/what-are-the-top-chatbot-companies)[ Top spend analysis tools for procurement optimization ](https://www.g2.com/discussions/what-are-the-top-spend-analysis-tools-for-procurement-optimization)[ Pros and Cons Details ](https://www.g2.com/products/amplitude-guides-and-surveys/reviews?qs=pros-and-cons) Show More [ Best AI tools for 24/7 customer inquiry handling ](https://www.g2.com/discussions/what-are-the-best-ai-tools-for-24-7-customer-inquiry-handling)[ Which digital signage app works best on tablets ](https://www.g2.com/discussions/which-digital-signage-app-works-best-on-tablets)[ Best software for personalized account-based digital advertising ](https://www.g2.com/discussions/best-software-for-personalized-account-based-digital-advertising) [ Top chatbot companies ](https://www.g2.com/discussions/what-are-the-top-chatbot-companies)[ Top spend analysis tools for procurement optimization ](https://www.g2.com/discussions/what-are-the-top-spend-analysis-tools-for-procurement-optimization)[ Pros and Cons Details ](https://www.g2.com/products/amplitude-guides-and-surveys/reviews?qs=pros-and-cons)