Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Small-Business (50 or fewer emp.)
"Great HR Support without hiring an HR department"
5/5
What do you like best about Amplify HR?

It's easy to access my benefits, documents, and employment records, and have my questions answered quickly by someone in my time zone. The website is easy to navigate and find the records that I need. Amplify HR is quick to address my HR-related questions and website issues. Amplify HR has been very responsive when I've needed to extend my benefit enrollment deadline. I've found them to be a great partner for our business. Review collected by and hosted on G2.com.

What do you dislike about Amplify HR?

None that I've come across so far. I've been happy with all facets of Amplify HR to-date. Review collected by and hosted on G2.com.

Melanie Y.
MY
Melanie Y.
Marketing Operations, Merchandising, Brand Specialist
Small-Business (50 or fewer emp.)
"Complete package"
4.5/5
What do you like best about Amplify HR?

It allows our small company to have a full HR team easily. The website and app are very user friendly. I can add time off, download previous tax forms and paystubs, see and choose benefits easily all in one place. When I had an issue with medical insurance, I had our rep help with just one email. Review collected by and hosted on G2.com.

What do you dislike about Amplify HR?

Learning where and how to request time off took some figuring out and having to remember, but it works well once you know. Review collected by and hosted on G2.com.

KS
Kayliegh S.
Training Coordinator
Small-Business (50 or fewer emp.)
"Mixed Feelings"
3/5
What do you like best about Amplify HR?

I use Amplify's web platform on a nearly daily basis. I like that I can see my history of pay, W2s, taxes, other deductions etc. The sign up process for healthcare elections is also rather simple and easy. I like the connection to my Slavic 401k account as well.

Chelsea McClellan and Makayla Genoe have been very responsive with questions/concerns. Review collected by and hosted on G2.com.

What do you dislike about Amplify HR?

The Time Entry Dashboard is rather confusing and cumbersome to navigate, and at times even redundant which leads to uncertainty on the user's end. The categories for "My Hours" is challenging to interpret. I also desire a more straightforward way to request time off. Also, I do not like that I am not able to view previously approved timecards.

Under Performance Management, in the performance appraisal section, Id like to see more of a sliding scale for supervisor/employee ratings of expectations.

The Prism app is also tricky to navigate. I found I was not able to use the app because when trying to enter information in my timecard, various windows or dialogue boxes would overlap and prevent me from entering and saving data.

In addition, when I went on short term disability, I found Unum to be profoundly challenging to navigate and connect with for my claims. I really struggled with receiving responses, response time in general, and accuracy of paperwork. It felt like an impossibility to actually communicate with them. I later found out they were contacting the wrong individuals at Amplify to verify my employment for at least 3 months, which is why they were not responsive to me. This was corrected, and then happened again about 3 months later. I am not sure if there is the possibility for a procedural change to ensure the right contacts are connected to an employee's case. Review collected by and hosted on G2.com.

Verified User in Manufacturing
EM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Carrie Bower is the BEST Client Success Specialist I've ever had"
5/5
What do you like best about Amplify HR?

Carrie Bower's competence, knowledge, and ability to get answers if she doesn't have them. Carrie always has my back, is quick to notice if something is unusal or amiss, and always strives to do what's best for our company. And she's just a great person to work with. Review collected by and hosted on G2.com.

What do you dislike about Amplify HR?

1) I can't perform the payroll process from my phone, and that is frustrating since I travel frequently. There needs to be a mobile app. 2) Don't require a SSN before generating the onboarding email as it is unecessary at this point in the process. That should be inputted by the employee during onboarding. It slows down the process sometimes by days. I complain about this every year. 3) I am frustrated with always having to input an access code when logging into the exact same computers for years. This should only happen on new devices. So maddening when you're in a hurry, whcih is all the time! Review collected by and hosted on G2.com.

CS
Christine S.
Quality and Complaince Coordinator
Small-Business (50 or fewer emp.)
"Detailed and very user friendly HR site"
5/5
What do you like best about Amplify HR?

Amplify is easy to navigate and updates in real time. If I make changes to my direct deposit, or time off requests I can check to see that the information has been captured and reflected immediately. End of year documents and pay stubs are very easy to download for quick review. Review collected by and hosted on G2.com.

What do you dislike about Amplify HR?

The only improvement I can suggest is a way to input a standing lunch break for my daily shift in the time sheet section rather than needing to add it in each day's schedule. Review collected by and hosted on G2.com.

SR
Stephen R.
Health IT Coordinator
Small-Business (50 or fewer emp.)
"Overall good system with few issues"
5/5
What do you like best about Amplify HR?

Time entry and requests for PTO are easy to complete. Review collected by and hosted on G2.com.

What do you dislike about Amplify HR?

The one drawback of the system is that it appears that there is currently an issue with the mobile website and app where when I go to the Time Entry section, it produces an error message instead of letting me enter my time. This has not always been the case and I am hoping this gets fixed in a later release. Review collected by and hosted on G2.com.

SW
Stefanie W.
Contact Center Supervisor
Small-Business (50 or fewer emp.)
"Easy to navigate and use"
4.5/5
What do you like best about Amplify HR?

It is easy to find pretty much anything that I need in one place. As a manager, updating and approving timecards and PTO is quick and efficient. I like that our staff handbook and other important documents also live in an easy to access place. I haven't needed to reach out directly often, but when I have replies have always been quick and helpful. Review collected by and hosted on G2.com.

What do you dislike about Amplify HR?

Time off requests are much easier to enter from the timeclock app than from the online portal--I always seem to struggle locating the place to enter a new request. Review collected by and hosted on G2.com.

TB
Tara B.
Account Relationship Specialist
Small-Business (50 or fewer emp.)
"Easy first time experience"
4.5/5
What do you like best about Amplify HR?

It's ease of use. Prior to using Amplify at my current job, I had never used the software before but it was very easy to pick up and learn and walked you through every step of getting set up. Review collected by and hosted on G2.com.

What do you dislike about Amplify HR?

the screen doesn't adjust to my laptop so it's a lot of scrolling for clocking in and out Review collected by and hosted on G2.com.

ZP
Zack P.
Senior Accountant
Small-Business (50 or fewer emp.)
"Very simple and easy to use!"
5/5
What do you like best about Amplify HR?

I enjoy the smooth dashboard and being able to locate things easily. Nothing takes more than a couple clicks to get too and the support team is super helpful if you have questions. Review collected by and hosted on G2.com.

What do you dislike about Amplify HR?

I think the only downside that I see is setting up your PTO. Sometimes it can be difficult to find the drop downs to enter it. After you do it once you should know where its at but sometimes difficult for new users. Review collected by and hosted on G2.com.

DP
David P.
Controls Engineer
Small-Business (50 or fewer emp.)
"Amplify's web interface is sufficient to get most of the tasks I need to do done."
4/5
What do you like best about Amplify HR?

Access to retirement and benefit information in one portal makes accessing information simple. Any time I have needed support related to my benefit information, my assigned rep has been prompt and helpful Review collected by and hosted on G2.com.

What do you dislike about Amplify HR?

I have not personnally had any issues with amplify that wasn't resolved quickly by communicating with my rep. One thing that can be confusing is the way benefit statements are laid out when open enrollment is happening Review collected by and hosted on G2.com.