--- title: Amplify HR Reviews meta\_title: 'Amplify HR Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 79 reviews by the users' company size, role or industry to find out how Amplify HR works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 79 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Amplify HR Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **consistent and responsive customer support** , appreciating long-term relationships and timely solutions over the years. [(23 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085922&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Amplify HR, highlighting its user-friendly design and straightforward navigation. [(20 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085856&qs=pros-and-cons#reviews) Users appreciate the **access ease** of Amplify HR, finding it simple to request time off and locate information. [(14 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085768&qs=pros-and-cons#reviews) Users appreciate the **navigation ease** of Amplify HR, enjoying its straightforward layout and user-friendly interface. [(13 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085882&qs=pros-and-cons#reviews) Users value the **easy access to benefits and documents** , appreciating the quick responses and improved navigation of Amplify HR. [(10 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085853&qs=pros-and-cons#reviews) Users find **navigation difficult** in Amplify HR, citing confusion and cumbersome interfaces across multiple features. [(13 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085998&qs=pros-and-cons#reviews) Users find **PTO management confusing** , leading to difficulties in navigating the system and accessing necessary tools. [(7 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085939&qs=pros-and-cons#reviews) Users find **login issues** frustrating, including repeated verifications and confusing navigation when requesting time off. [(6 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085920&qs=pros-and-cons#reviews) Users report **poor customer support** from Amplify HR, hindering assistance with benefits and timely responses. [(4 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085926&qs=pros-and-cons#reviews) Users find the **search functionality lacking** , making it difficult to manage PTO requests and generate reports efficiently. [(4 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085818&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Amplify HR ##### 1. Customer Support Users commend the **consistent and responsive customer support** , appreciating long-term relationships and timely solutions over the years. [ See 23 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085922&qs=pros-and-cons#reviews) See Related User Reviews LG Linda G. Small-Business (50 or fewer emp.) 5.0/5 "Amazing PEO partner" What do you like about Amplify HR? Amplify has been a pleasure to work with from implementation and integration through everyday ongoing experiences. Every person has been knowledgeable DW Danielle W. Small-Business (50 or fewer emp.) 4.0/5 "Amplify is quick to respond and address issues but a bit behind on user interface" What do you like about Amplify HR? Whenever there has been a question, it appears as though someone from amplify gets back to us rather quickly. This helps us stay on track and doesn't ##### 2. Ease of Use Users appreciate the **ease of use** of Amplify HR, highlighting its user-friendly design and straightforward navigation. [ See 20 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085856&qs=pros-and-cons#reviews) See Related User Reviews ![Stephen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen S.") SS Stephen S. Small-Business (50 or fewer emp.) 5.0/5 "HR for Small Org" What do you like about Amplify HR? As a small staff member, I find it nice to have all of the HR capabilities of a larger organization. Implementation was extremely easy. Payroll report ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Amplify has been easy to use." What do you like about Amplify HR? It is user friendly. Easy to use. Fast responses from customer service ##### 3. Access Ease Users appreciate the **access ease** of Amplify HR, finding it simple to request time off and locate information. [ See 14 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085768&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "B2B Admin" What do you like about Amplify HR? Easy to access and how all the information is in one area. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Overall very happy" What do you like about Amplify HR? requesting time off is easy and seeing your 401 is also easy to check ##### 4. Navigation Ease Users appreciate the **navigation ease** of Amplify HR, enjoying its straightforward layout and user-friendly interface. [ See 13 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085882&qs=pros-and-cons#reviews) See Related User Reviews KC Kevin C. Small-Business (50 or fewer emp.) 5.0/5 "We use Amplify for payroll, manage taxes, manage 401 K and performance reviews." What do you like about Amplify HR? I find it to be user friendly and easy to navigate. ![Eric J R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric J R.") ER Eric J R. Small-Business (50 or fewer emp.) 5.0/5 "Easy to use HR software platform from user's perspective" What do you like about Amplify HR? Best features are ease of navigation, dashboard and export features. Use it at least monthly. ##### 5. Benefits Users value the **easy access to benefits and documents** , appreciating the quick responses and improved navigation of Amplify HR. [ See 10 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085853&qs=pros-and-cons#reviews) See Related User Reviews ![Melanie Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie Y.") MY Melanie Y. Small-Business (50 or fewer emp.) 4.5/5 "Complete package" What do you like about Amplify HR? It allows our small company to have a full HR team easily. The website and app are very user friendly. I can add time off, download previous tax forms KS Kayliegh S. Small-Business (50 or fewer emp.) 3.0/5 "Mixed Feelings" What do you like about Amplify HR? I use Amplify's web platform on a nearly daily basis. I like that I can see my history of pay, W2s, taxes, other deductions etc. The sign up process f ### 5 Cons or Disadvantages of Amplify HR ##### 1. Navigation Difficulty Users find **navigation difficult** in Amplify HR, citing confusion and cumbersome interfaces across multiple features. [ See 13 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085998&qs=pros-and-cons#reviews) See Related User Reviews DW Danielle W. Small-Business (50 or fewer emp.) 4.0/5 "Amplify is quick to respond and address issues but a bit behind on user interface" What do you dislike about Amplify HR? Overall I wish the user portal was more user friendly and easy to read info. For example, it is difficulty to read and interpret your PTO dashboard. E ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Newer employee and great onboarding" What do you dislike about Amplify HR? The site isnt the easiest to navigate for new employees. ##### 2. PTO Management Users find **PTO management confusing** , leading to difficulties in navigating the system and accessing necessary tools. [ See 7 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085939&qs=pros-and-cons#reviews) See Related User Reviews ![Francisco R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francisco R.") FR Francisco R. Small-Business (50 or fewer emp.) 4.5/5 "The Wonderful Perks of Online HR Management" What do you dislike about Amplify HR? Sometimes the vacation, PTO is not managed by HR Admin at the employee's company. Wish that the director was asked to validate or confirmed PTO time. DR Danielle R. Small-Business (50 or fewer emp.) 4.5/5 "Amplify Great HR Support" What do you dislike about Amplify HR? The only dislike I would list about Amplify HR is the calculation of our PTO balance. I find the main screen does not always match the timesheet scree ##### 3. Login Issues Users find **login issues** frustrating, including repeated verifications and confusing navigation when requesting time off. [ See 6 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085920&qs=pros-and-cons#reviews) See Related User Reviews AC Aldo C. Small-Business (50 or fewer emp.) 5.0/5 "It is quick and easy to search or get to where you need to." What do you dislike about Amplify HR? I just dislike having to change passwords so much, I know it is more secure but, having to reset passwords when your pressing for time is stressful at ![Matt D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt D.") MD Matt D. Small-Business (50 or fewer emp.) 2.5/5 "I had login issues up until recently so I've had limited time to understand how Amplify operates." What do you dislike about Amplify HR? I had a login issue initially that prevented me from being able to access the site for my first 10 months of employment. ##### 4. Poor Customer Support Users report **poor customer support** from Amplify HR, hindering assistance with benefits and timely responses. [ See 4 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085926&qs=pros-and-cons#reviews) See Related User Reviews ![Lauren W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren W.") LW Lauren W. Small-Business (50 or fewer emp.) 5.0/5 "My Review" What do you dislike about Amplify HR? Nothing, they are easy to work with and Tonya has been a pleasure through the entire process. KS Kayliegh S. Small-Business (50 or fewer emp.) 3.0/5 "Mixed Feelings" What do you dislike about Amplify HR? The Time Entry Dashboard is rather confusing and cumbersome to navigate, and at times even redundant which leads to uncertainty on the user's end. The ##### 5. Search Functionality Users find the **search functionality lacking** , making it difficult to manage PTO requests and generate reports efficiently. [ See 4 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085818&qs=pros-and-cons#reviews) See Related User Reviews ![Melanie Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie Y.") MY Melanie Y. Small-Business (50 or fewer emp.) 4.5/5 "Complete package" What do you dislike about Amplify HR? Learning where and how to request time off took some figuring out and having to remember, but it works well once you know. MW Marc W. Small-Business (50 or fewer emp.) 5.0/5 "Amplify has consistently delivered cost-effective, professional, and personalized PEO services" What do you dislike about Amplify HR? As an owner, the online administrator experience could use a GUI upgrade. Some of the reporting tools are hard to understand to gather the data I am ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 5/20/2025 "Amplify is a great PEO option" 4.5/5 What do you like best about Amplify HR? Amplify HR is simple to use and if you're not sure about something it is very easy to get answers from our support staff. The implementation of switching to Amplify was seamless. They are proactive in any new guidelines and help us remain compliant. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? Some reports take a minute to find the information I need. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? Missouri was considering a law of sick days for all employees that would affect our PTO policy. They helped us review our handbook and made recommendations on how to best become compliant. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic NT Nira T. Training Coordinator Small-Business (50 or fewer emp.) 5/21/2025 "Useful but sometimes confusing" 3/5 What do you like best about Amplify HR? I like the dashboard page that tells me how many hours of PTO I have left. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? Saving my time sheet is confusing, there should be a button that specifically says "save." Other parts are kind of difficult to navigate too. It isn't intuitive. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? I don't think there are any Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SR Stacia R. Customer Service Rep. Small-Business (50 or fewer emp.) 5/15/2025 "Amplify makes HR protocol easy!" 4/5 What do you like best about Amplify HR? It makes requesting time off, completing training, and checking your benefits easy! Review collected by and hosted on G2.com. What do you dislike about Amplify HR? The only complaint for me would be that sometimes the site times out very quickly and is slow to load some pages. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? Amplify helps me calculate my PTO so I know how much time I have available to take. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Christina B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina B.") CB Christina B. Office Manger Small-Business (50 or fewer emp.) 5/14/2025 "3 years with Amplify HR and we're still here!" 5/5 What do you like best about Amplify HR? Our client success manager Karen Wolffrum is always so helpful! I send an email and she quickly responds. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? I always find a few errors when going over the benefit renewal package. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? Payroll is easy to submit. The fees Amplify HR charges are resonable compared to other PEO companies we have used. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 5/14/2025 "I have been very pleased with the experience and for sure a positive expierence" 4/5 What do you like best about Amplify HR? The most helpful part is the support I receive from the staff and the simplicity of the software. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? The only thing I can think of is that the last update removed access to the benefit enrollment process I had previously used. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? I am not sure I would call them problems, but I would say that Amplify HR is very useful in our payroll process I find that to be the most effective. Amplify HR a well-rounded system and the recent updates have been very to navigate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SD Shelby D. Lead Small-Business (50 or fewer emp.) 5/16/2025 "Great, user friendly experience" 5/5 What do you like best about Amplify HR? I love the platform to access pay stubs, request time off, see how much PTO is available. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? Nothing to report, I haven't had any negative experiences Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? Provides resources for benefits, good feeling knowing we can easily access someone to provide assistance if we need it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SS somer@summit-education.com S. Instructor Development Manager Small-Business (50 or fewer emp.) 5/15/2025 "HR Tool for Small Business" 4/5 What do you like best about Amplify HR? I like how easy it is to find all of my HR information in one place. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? It can be challenging to adjust my direct report's timesheet and/or find our PTO requests. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? It is easy to keep all of our HR information in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Tina H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tina H.") TH Tina H. COO Small-Business (50 or fewer emp.) 5/14/2025 "Amplify has provided thorough and diligent support." 4.5/5 What do you like best about Amplify HR? The customer service has been excellent. It's a pleasure to work with our client success specialist, Jennifer. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? Amplify fees are high. Ashley, our benefits specialist, is slow to respond. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? We are a small group that benefits from the vast resources of the collective. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Len R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Len R.") LR Len R. CFO Small-Business (50 or fewer emp.) 5/15/2025 "Great functionality, even better customer service" 5/5 What do you like best about Amplify HR? A comprehensive platform for managing payroll and employee records. An effective and HR support benefits team. Exceptional day-to-day support. My Client Success Specialist Angelica Ferraro is one of the most effective, reliable and buttoned-up people I've worked with. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? Some aspects of employee PTO cannot be managed directly within the portal. Report customization has a clunky interface and I have struggled at times to generate the reporting data I need. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? Centralized portal for payroll, hiring, termination and managing employee records Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ZG Zena G. QA Coordinator Small-Business (50 or fewer emp.) 5/19/2025 "I find it to be very easy to use" 5/5 What do you like best about Amplify HR? I like that things are easy to find and accurate calculations of PTO Review collected by and hosted on G2.com. What do you dislike about Amplify HR? login process requires a long password and performance management tool is not as user friendly as the other applications utilized Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? Assisting with HR processes Review collected by and hosted on G2.com. 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