--- title: Amplify HR Reviews meta\_title: 'Amplify HR Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 79 reviews by the users' company size, role or industry to find out how Amplify HR works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 79 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Amplify HR Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **consistent and responsive customer support** , appreciating long-term relationships and timely solutions over the years. [(23 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085922&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Amplify HR, highlighting its user-friendly design and straightforward navigation. [(20 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085856&qs=pros-and-cons#reviews) Users appreciate the **access ease** of Amplify HR, finding it simple to request time off and locate information. [(14 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085768&qs=pros-and-cons#reviews) Users appreciate the **navigation ease** of Amplify HR, enjoying its straightforward layout and user-friendly interface. [(13 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085882&qs=pros-and-cons#reviews) Users value the **easy access to benefits and documents** , appreciating the quick responses and improved navigation of Amplify HR. [(10 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085853&qs=pros-and-cons#reviews) Users find **navigation difficult** in Amplify HR, citing confusion and cumbersome interfaces across multiple features. [(13 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085998&qs=pros-and-cons#reviews) Users find **PTO management confusing** , leading to difficulties in navigating the system and accessing necessary tools. [(7 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085939&qs=pros-and-cons#reviews) Users find **login issues** frustrating, including repeated verifications and confusing navigation when requesting time off. [(6 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085920&qs=pros-and-cons#reviews) Users report **poor customer support** from Amplify HR, hindering assistance with benefits and timely responses. [(4 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085926&qs=pros-and-cons#reviews) Users find the **search functionality lacking** , making it difficult to manage PTO requests and generate reports efficiently. [(4 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085818&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Amplify HR ##### 1. Customer Support Users commend the **consistent and responsive customer support** , appreciating long-term relationships and timely solutions over the years. [ See 23 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085922&qs=pros-and-cons#reviews) See Related User Reviews LG Linda G. Small-Business (50 or fewer emp.) 5.0/5 "Amazing PEO partner" What do you like about Amplify HR? Amplify has been a pleasure to work with from implementation and integration through everyday ongoing experiences. Every person has been knowledgeable DW Danielle W. Small-Business (50 or fewer emp.) 4.0/5 "Amplify is quick to respond and address issues but a bit behind on user interface" What do you like about Amplify HR? Whenever there has been a question, it appears as though someone from amplify gets back to us rather quickly. This helps us stay on track and doesn't ##### 2. Ease of Use Users appreciate the **ease of use** of Amplify HR, highlighting its user-friendly design and straightforward navigation. [ See 20 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085856&qs=pros-and-cons#reviews) See Related User Reviews ![Stephen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen S.") SS Stephen S. Small-Business (50 or fewer emp.) 5.0/5 "HR for Small Org" What do you like about Amplify HR? As a small staff member, I find it nice to have all of the HR capabilities of a larger organization. Implementation was extremely easy. Payroll report ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Amplify has been easy to use." What do you like about Amplify HR? It is user friendly. Easy to use. Fast responses from customer service ##### 3. Access Ease Users appreciate the **access ease** of Amplify HR, finding it simple to request time off and locate information. [ See 14 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085768&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "B2B Admin" What do you like about Amplify HR? Easy to access and how all the information is in one area. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Overall very happy" What do you like about Amplify HR? requesting time off is easy and seeing your 401 is also easy to check ##### 4. Navigation Ease Users appreciate the **navigation ease** of Amplify HR, enjoying its straightforward layout and user-friendly interface. [ See 13 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085882&qs=pros-and-cons#reviews) See Related User Reviews KC Kevin C. Small-Business (50 or fewer emp.) 5.0/5 "We use Amplify for payroll, manage taxes, manage 401 K and performance reviews." What do you like about Amplify HR? I find it to be user friendly and easy to navigate. ![Eric J R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric J R.") ER Eric J R. Small-Business (50 or fewer emp.) 5.0/5 "Easy to use HR software platform from user's perspective" What do you like about Amplify HR? Best features are ease of navigation, dashboard and export features. Use it at least monthly. ##### 5. Benefits Users value the **easy access to benefits and documents** , appreciating the quick responses and improved navigation of Amplify HR. [ See 10 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085853&qs=pros-and-cons#reviews) See Related User Reviews ![Melanie Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie Y.") MY Melanie Y. Small-Business (50 or fewer emp.) 4.5/5 "Complete package" What do you like about Amplify HR? It allows our small company to have a full HR team easily. The website and app are very user friendly. I can add time off, download previous tax forms KS Kayliegh S. Small-Business (50 or fewer emp.) 3.0/5 "Mixed Feelings" What do you like about Amplify HR? I use Amplify's web platform on a nearly daily basis. I like that I can see my history of pay, W2s, taxes, other deductions etc. The sign up process f ### 5 Cons or Disadvantages of Amplify HR ##### 1. Navigation Difficulty Users find **navigation difficult** in Amplify HR, citing confusion and cumbersome interfaces across multiple features. [ See 13 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085998&qs=pros-and-cons#reviews) See Related User Reviews DW Danielle W. Small-Business (50 or fewer emp.) 4.0/5 "Amplify is quick to respond and address issues but a bit behind on user interface" What do you dislike about Amplify HR? Overall I wish the user portal was more user friendly and easy to read info. For example, it is difficulty to read and interpret your PTO dashboard. E ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Newer employee and great onboarding" What do you dislike about Amplify HR? The site isnt the easiest to navigate for new employees. ##### 2. PTO Management Users find **PTO management confusing** , leading to difficulties in navigating the system and accessing necessary tools. [ See 7 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085939&qs=pros-and-cons#reviews) See Related User Reviews ![Francisco R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francisco R.") FR Francisco R. Small-Business (50 or fewer emp.) 4.5/5 "The Wonderful Perks of Online HR Management" What do you dislike about Amplify HR? Sometimes the vacation, PTO is not managed by HR Admin at the employee's company. Wish that the director was asked to validate or confirmed PTO time. DR Danielle R. Small-Business (50 or fewer emp.) 4.5/5 "Amplify Great HR Support" What do you dislike about Amplify HR? The only dislike I would list about Amplify HR is the calculation of our PTO balance. I find the main screen does not always match the timesheet scree ##### 3. Login Issues Users find **login issues** frustrating, including repeated verifications and confusing navigation when requesting time off. [ See 6 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085920&qs=pros-and-cons#reviews) See Related User Reviews AC Aldo C. Small-Business (50 or fewer emp.) 5.0/5 "It is quick and easy to search or get to where you need to." What do you dislike about Amplify HR? I just dislike having to change passwords so much, I know it is more secure but, having to reset passwords when your pressing for time is stressful at ![Matt D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt D.") MD Matt D. Small-Business (50 or fewer emp.) 2.5/5 "I had login issues up until recently so I've had limited time to understand how Amplify operates." What do you dislike about Amplify HR? I had a login issue initially that prevented me from being able to access the site for my first 10 months of employment. ##### 4. Poor Customer Support Users report **poor customer support** from Amplify HR, hindering assistance with benefits and timely responses. [ See 4 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085926&qs=pros-and-cons#reviews) See Related User Reviews ![Lauren W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren W.") LW Lauren W. Small-Business (50 or fewer emp.) 5.0/5 "My Review" What do you dislike about Amplify HR? Nothing, they are easy to work with and Tonya has been a pleasure through the entire process. KS Kayliegh S. Small-Business (50 or fewer emp.) 3.0/5 "Mixed Feelings" What do you dislike about Amplify HR? The Time Entry Dashboard is rather confusing and cumbersome to navigate, and at times even redundant which leads to uncertainty on the user's end. The ##### 5. Search Functionality Users find the **search functionality lacking** , making it difficult to manage PTO requests and generate reports efficiently. [ See 4 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085818&qs=pros-and-cons#reviews) See Related User Reviews ![Melanie Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie Y.") MY Melanie Y. Small-Business (50 or fewer emp.) 4.5/5 "Complete package" What do you dislike about Amplify HR? Learning where and how to request time off took some figuring out and having to remember, but it works well once you know. MW Marc W. Small-Business (50 or fewer emp.) 5.0/5 "Amplify has consistently delivered cost-effective, professional, and personalized PEO services" What do you dislike about Amplify HR? As an owner, the online administrator experience could use a GUI upgrade. Some of the reporting tools are hard to understand to gather the data I am ![Francisco R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francisco R.") FR Francisco R. Structural Designer Architecture & Planning Small-Business (50 or fewer emp.) 5/19/2025 "The Wonderful Perks of Online HR Management" 4.5/5 What do you like best about Amplify HR? Everything is at my fingertips., literally. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? Sometimes the vacation, PTO is not managed by HR Admin at the employee's company. Wish that the director was asked to validate or confirmed PTO time. Must be mandatory since admin HR Directors are forgetful people. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? My 401 is a delight to use on Amplify and also my document management. What it needs is to compile a list of all the companies one uses for example the insurance companies for life insurance, the policies and sign in information. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ben H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben H.") BH Ben H. Business Analyst Small-Business (50 or fewer emp.) 5/15/2025 "A great resource for our company" 5/5 What do you like best about Amplify HR? Amplify is a great resource for our company - their portal is great and everyone is always helpful. Whether by email or phone, the employees are professional and always have our best interests in mind. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? Sometimes in the past the portal has been clunky and hard to navigate. Once familiar, it was not so much of an issue and has since been updated. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? Payroll, time off, benefits, HR. Nice to have everything under one platform and login. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CB Christos B. Marketing Data Analyst Small-Business (50 or fewer emp.) 5/15/2025 "Intuitive and easy to navigate" 4/5 What do you like best about Amplify HR? It is very intuitive and easy to navigate. It has dedicated sections for everything (benefits, payroll, time off, etc.) and customer support has been very communicative and helpful so far. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? I haven't noticed any real downside so far (six months into it), although I am not using it that often. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? Amplify HR provides a centralized platform for employees and is solving problems related to payroll and HR management, which helps in streamlining processes and automating tasks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 5/15/2025 "An easy to use employee portal with everything you need in one place." 3.5/5 What do you like best about Amplify HR? I like that the portal is very well laid out and easy to navigate. I have everything I need as an employee in one place and if I need any assistance, the contact information is up front and visible. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? The PTO calculations aren't always accurate and make it hard to accurately track how many I have used and how many I'm projected to have within the year. It would be useful if my company kept our employee handbook/policies in Amplify. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? It solves the problem of having to search in multiple places for the information I need. I can find my pay, my benefits, my 401k, my employee review, etc. all in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Philanthropy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Philanthropy") UP Verified User in Philanthropy Small-Business (50 or fewer emp.) 5/14/2025 "Review of AmplifyHR" 2.5/5 What do you like best about Amplify HR? Our payroll/client success team member is amazing. She in incredibly detailed, highlights potential issues we might want to consider and is wonderful to work with. I cannot say enough about how much we appreciate her support and expertise. She is also local to our state, which helps so much. Amplify handles worker's comp and benefits for us, so it's nice to not have to manage separate providers for those needs. They are willing to take on smaller companies with very employees. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? The portal/platform they use is not mobile friendly and the tech seems really antiquated. Amplify doesn't seem interested in supporting benefits admin for small organizations well. Open enrollment often has hiccups and when we have questions about available products or issues with providers, Amplify isn't really able to assist. The few times we have needed HR support, we haven't really gotten what we needed. In recent years a few new Amplify fees have popped up that weren't really well explained when rolled out. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? Amplify handles payroll, worker's comp and benefits for us, so it's nice to not have to manage separate providers for those needs. They are willing to take on smaller companies with very employees. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jim B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim B.") JB Jim B. VP of Client Relations Small-Business (50 or fewer emp.) 5/15/2025 "Set it and forget it HR" 3.5/5 What do you like best about Amplify HR? Amplify HR is easy to use, site navigation is simple, and it makes it easy for employees and management. I use it every day for both functions, and I couldn't be happier with the system. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? Not having someone on site to talk to in private would be better for HR issues, but the Amplify reps are always available via phone or email. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? Too many to list here, and the benefits are endless Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 5/14/2025 "Bad platform" 1/5 What do you like best about Amplify HR? I like the PTO estimator tool. I like that it lists my other PTO besides accrued vacation. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? The tool is extremely annoying to use. Trying to figure how to request time off is extremely confusing and that's the only thing that it is useful for. For some reason, it is under the Time Entry tab, which doesn't work with Chrome, instead of the Paid Time Off tab. I have to specifically use Firefox to request time off!! I also don't understand why it asks me to log in TWICE!! Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? Employers need a place to request PTO, enroll in benefits, and view payroll information. This platform does that. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") EM Verified User in Management Consulting Mid-Market (51-1000 emp.) 5/20/2025 "Fantastic team and support" 5/5 What do you like best about Amplify HR? we have been using Amplify for years. We have found them to be the best PEO that can help companies nationally and provide personal support. Each year we are provided with mulitple benefit options and they have some creative approaches that the other PEOs never told us about. We trust Amplify. The system is very easy to use and the implementation was pretty smooth. I would say the customer support has been tremendous. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? not many things to come to mind. things have been very good. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? helping us with employee benefits and hr needs. they have been great at cost control. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AC Aldo C. COUNTER SALES Small-Business (50 or fewer emp.) 5/19/2025 "It is quick and easy to search or get to where you need to." 5/5 What do you like best about Amplify HR? Everything is labeled and marked easy to see and to get around the website, simple way to get paystubs or even for taking a look for insurance details. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? I just dislike having to change passwords so much, I know it is more secure but, having to reset passwords when your pressing for time is stressful at times. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? paystubs and hourly breakdown Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lauren W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren W.") LW Lauren W. Process Coordinate Small-Business (50 or fewer emp.) 5/29/2025 "My Review" 5/5 What do you like best about Amplify HR? I can view my paycheck from first day of employment until current. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? Nothing, they are easy to work with and Tonya has been a pleasure through the entire process. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? None Review collected by and hosted on G2.com. 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