--- title: Amplify HR Reviews meta\_title: 'Amplify HR Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 79 reviews by the users' company size, role or industry to find out how Amplify HR works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 79 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Amplify HR Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **consistent and responsive customer support** , appreciating long-term relationships and timely solutions over the years. [(23 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085922&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Amplify HR, highlighting its user-friendly design and straightforward navigation. [(20 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085856&qs=pros-and-cons#reviews) Users appreciate the **access ease** of Amplify HR, finding it simple to request time off and locate information. [(14 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085768&qs=pros-and-cons#reviews) Users appreciate the **navigation ease** of Amplify HR, enjoying its straightforward layout and user-friendly interface. [(13 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085882&qs=pros-and-cons#reviews) Users value the **easy access to benefits and documents** , appreciating the quick responses and improved navigation of Amplify HR. [(10 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085853&qs=pros-and-cons#reviews) Users find **navigation difficult** in Amplify HR, citing confusion and cumbersome interfaces across multiple features. [(13 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085998&qs=pros-and-cons#reviews) Users find **PTO management confusing** , leading to difficulties in navigating the system and accessing necessary tools. [(7 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085939&qs=pros-and-cons#reviews) Users find **login issues** frustrating, including repeated verifications and confusing navigation when requesting time off. [(6 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085920&qs=pros-and-cons#reviews) Users report **poor customer support** from Amplify HR, hindering assistance with benefits and timely responses. [(4 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085926&qs=pros-and-cons#reviews) Users find the **search functionality lacking** , making it difficult to manage PTO requests and generate reports efficiently. [(4 mentions)](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085818&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Amplify HR ##### 1. Customer Support Users commend the **consistent and responsive customer support** , appreciating long-term relationships and timely solutions over the years. [ See 23 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085922&qs=pros-and-cons#reviews) See Related User Reviews LG Linda G. Small-Business (50 or fewer emp.) 5.0/5 "Amazing PEO partner" What do you like about Amplify HR? Amplify has been a pleasure to work with from implementation and integration through everyday ongoing experiences. Every person has been knowledgeable DW Danielle W. Small-Business (50 or fewer emp.) 4.0/5 "Amplify is quick to respond and address issues but a bit behind on user interface" What do you like about Amplify HR? Whenever there has been a question, it appears as though someone from amplify gets back to us rather quickly. This helps us stay on track and doesn't ##### 2. Ease of Use Users appreciate the **ease of use** of Amplify HR, highlighting its user-friendly design and straightforward navigation. [ See 20 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085856&qs=pros-and-cons#reviews) See Related User Reviews ![Stephen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen S.") SS Stephen S. Small-Business (50 or fewer emp.) 5.0/5 "HR for Small Org" What do you like about Amplify HR? As a small staff member, I find it nice to have all of the HR capabilities of a larger organization. Implementation was extremely easy. Payroll report ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Amplify has been easy to use." What do you like about Amplify HR? It is user friendly. Easy to use. Fast responses from customer service ##### 3. Access Ease Users appreciate the **access ease** of Amplify HR, finding it simple to request time off and locate information. [ See 14 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085768&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "B2B Admin" What do you like about Amplify HR? Easy to access and how all the information is in one area. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Overall very happy" What do you like about Amplify HR? requesting time off is easy and seeing your 401 is also easy to check ##### 4. Navigation Ease Users appreciate the **navigation ease** of Amplify HR, enjoying its straightforward layout and user-friendly interface. [ See 13 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085882&qs=pros-and-cons#reviews) See Related User Reviews KC Kevin C. Small-Business (50 or fewer emp.) 5.0/5 "We use Amplify for payroll, manage taxes, manage 401 K and performance reviews." What do you like about Amplify HR? I find it to be user friendly and easy to navigate. ![Eric J R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric J R.") ER Eric J R. Small-Business (50 or fewer emp.) 5.0/5 "Easy to use HR software platform from user's perspective" What do you like about Amplify HR? Best features are ease of navigation, dashboard and export features. Use it at least monthly. ##### 5. Benefits Users value the **easy access to benefits and documents** , appreciating the quick responses and improved navigation of Amplify HR. [ See 10 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085853&qs=pros-and-cons#reviews) See Related User Reviews ![Melanie Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie Y.") MY Melanie Y. Small-Business (50 or fewer emp.) 4.5/5 "Complete package" What do you like about Amplify HR? It allows our small company to have a full HR team easily. The website and app are very user friendly. I can add time off, download previous tax forms KS Kayliegh S. Small-Business (50 or fewer emp.) 3.0/5 "Mixed Feelings" What do you like about Amplify HR? I use Amplify's web platform on a nearly daily basis. I like that I can see my history of pay, W2s, taxes, other deductions etc. The sign up process f ### 5 Cons or Disadvantages of Amplify HR ##### 1. Navigation Difficulty Users find **navigation difficult** in Amplify HR, citing confusion and cumbersome interfaces across multiple features. [ See 13 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085998&qs=pros-and-cons#reviews) See Related User Reviews DW Danielle W. Small-Business (50 or fewer emp.) 4.0/5 "Amplify is quick to respond and address issues but a bit behind on user interface" What do you dislike about Amplify HR? Overall I wish the user portal was more user friendly and easy to read info. For example, it is difficulty to read and interpret your PTO dashboard. E ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Newer employee and great onboarding" What do you dislike about Amplify HR? The site isnt the easiest to navigate for new employees. ##### 2. PTO Management Users find **PTO management confusing** , leading to difficulties in navigating the system and accessing necessary tools. [ See 7 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085939&qs=pros-and-cons#reviews) See Related User Reviews ![Francisco R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francisco R.") FR Francisco R. Small-Business (50 or fewer emp.) 4.5/5 "The Wonderful Perks of Online HR Management" What do you dislike about Amplify HR? Sometimes the vacation, PTO is not managed by HR Admin at the employee's company. Wish that the director was asked to validate or confirmed PTO time. DR Danielle R. Small-Business (50 or fewer emp.) 4.5/5 "Amplify Great HR Support" What do you dislike about Amplify HR? The only dislike I would list about Amplify HR is the calculation of our PTO balance. I find the main screen does not always match the timesheet scree ##### 3. Login Issues Users find **login issues** frustrating, including repeated verifications and confusing navigation when requesting time off. [ See 6 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085920&qs=pros-and-cons#reviews) See Related User Reviews AC Aldo C. Small-Business (50 or fewer emp.) 5.0/5 "It is quick and easy to search or get to where you need to." What do you dislike about Amplify HR? I just dislike having to change passwords so much, I know it is more secure but, having to reset passwords when your pressing for time is stressful at ![Matt D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt D.") MD Matt D. Small-Business (50 or fewer emp.) 2.5/5 "I had login issues up until recently so I've had limited time to understand how Amplify operates." What do you dislike about Amplify HR? I had a login issue initially that prevented me from being able to access the site for my first 10 months of employment. ##### 4. Poor Customer Support Users report **poor customer support** from Amplify HR, hindering assistance with benefits and timely responses. [ See 4 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085926&qs=pros-and-cons#reviews) See Related User Reviews ![Lauren W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren W.") LW Lauren W. Small-Business (50 or fewer emp.) 5.0/5 "My Review" What do you dislike about Amplify HR? Nothing, they are easy to work with and Tonya has been a pleasure through the entire process. KS Kayliegh S. Small-Business (50 or fewer emp.) 3.0/5 "Mixed Feelings" What do you dislike about Amplify HR? The Time Entry Dashboard is rather confusing and cumbersome to navigate, and at times even redundant which leads to uncertainty on the user's end. The ##### 5. Search Functionality Users find the **search functionality lacking** , making it difficult to manage PTO requests and generate reports efficiently. [ See 4 mentions ](https://www.g2.com/products/amplify-hr/reviews?filters%5Bsentiment_snippet%5D=2085818&qs=pros-and-cons#reviews) See Related User Reviews ![Melanie Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie Y.") MY Melanie Y. Small-Business (50 or fewer emp.) 4.5/5 "Complete package" What do you dislike about Amplify HR? Learning where and how to request time off took some figuring out and having to remember, but it works well once you know. MW Marc W. Small-Business (50 or fewer emp.) 5.0/5 "Amplify has consistently delivered cost-effective, professional, and personalized PEO services" What do you dislike about Amplify HR? As an owner, the online administrator experience could use a GUI upgrade. Some of the reporting tools are hard to understand to gather the data I am ![Verified User in Industrial Automation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Industrial Automation") UI Verified User in Industrial Automation Small-Business (50 or fewer emp.) 5/19/2025 "Great HR Support without hiring an HR department" 5/5 What do you like best about Amplify HR? It's easy to access my benefits, documents, and employment records, and have my questions answered quickly by someone in my time zone. The website is easy to navigate and find the records that I need. Amplify HR is quick to address my HR-related questions and website issues. Amplify HR has been very responsive when I've needed to extend my benefit enrollment deadline. I've found them to be a great partner for our business. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? None that I've come across so far. I've been happy with all facets of Amplify HR to-date. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? Amplify HR is solving the problem of spending time performing HR functions such as answering HR-related questions, tracking paychecks, tracking benefit enrollment, tracking PTO, and having compliant HR policies and documentation in-place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Melanie Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie Y.") MY Melanie Y. Marketing Operations, Merchandising, Brand Specialist Small-Business (50 or fewer emp.) 5/30/2025 "Complete package" 4.5/5 What do you like best about Amplify HR? It allows our small company to have a full HR team easily. The website and app are very user friendly. I can add time off, download previous tax forms and paystubs, see and choose benefits easily all in one place. When I had an issue with medical insurance, I had our rep help with just one email. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? Learning where and how to request time off took some figuring out and having to remember, but it works well once you know. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? Mostly, we don't have to hire a HR manager and their staff, and get insurance, and handle payroll..... For me as a user, it nice to have it all in one place and one representative. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KS Kayliegh S. Training Coordinator Small-Business (50 or fewer emp.) 5/21/2025 "Mixed Feelings" 3/5 What do you like best about Amplify HR? I use Amplify's web platform on a nearly daily basis. I like that I can see my history of pay, W2s, taxes, other deductions etc. The sign up process for healthcare elections is also rather simple and easy. I like the connection to my Slavic 401k account as well. Chelsea McClellan and Makayla Genoe have been very responsive with questions/concerns. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? The Time Entry Dashboard is rather confusing and cumbersome to navigate, and at times even redundant which leads to uncertainty on the user's end. The categories for "My Hours" is challenging to interpret. I also desire a more straightforward way to request time off. Also, I do not like that I am not able to view previously approved timecards. Under Performance Management, in the performance appraisal section, Id like to see more of a sliding scale for supervisor/employee ratings of expectations. The Prism app is also tricky to navigate. I found I was not able to use the app because when trying to enter information in my timecard, various windows or dialogue boxes would overlap and prevent me from entering and saving data. In addition, when I went on short term disability, I found Unum to be profoundly challenging to navigate and connect with for my claims. I really struggled with receiving responses, response time in general, and accuracy of paperwork. It felt like an impossibility to actually communicate with them. I later found out they were contacting the wrong individuals at Amplify to verify my employment for at least 3 months, which is why they were not responsive to me. This was corrected, and then happened again about 3 months later. I am not sure if there is the possibility for a procedural change to ensure the right contacts are connected to an employee's case. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? From my understanding, Amplify is providing support with timekeeping, payroll processing, overseeing supplemental benefits and employee appraisals. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") EM Verified User in Manufacturing Small-Business (50 or fewer emp.) 5/15/2025 "Carrie Bower is the BEST Client Success Specialist I've ever had" 5/5 What do you like best about Amplify HR? Carrie Bower's competence, knowledge, and ability to get answers if she doesn't have them. Carrie always has my back, is quick to notice if something is unusal or amiss, and always strives to do what's best for our company. And she's just a great person to work with. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? 1) I can't perform the payroll process from my phone, and that is frustrating since I travel frequently. There needs to be a mobile app. 2) Don't require a SSN before generating the onboarding email as it is unecessary at this point in the process. That should be inputted by the employee during onboarding. It slows down the process sometimes by days. I complain about this every year. 3) I am frustrated with always having to input an access code when logging into the exact same computers for years. This should only happen on new devices. So maddening when you're in a hurry, whcih is all the time! Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? It provides payroll tools and support as well as good benefits for small companies. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CS Christine S. Quality and Complaince Coordinator Small-Business (50 or fewer emp.) 5/19/2025 "Detailed and very user friendly HR site" 5/5 What do you like best about Amplify HR? Amplify is easy to navigate and updates in real time. If I make changes to my direct deposit, or time off requests I can check to see that the information has been captured and reflected immediately. End of year documents and pay stubs are very easy to download for quick review. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? The only improvement I can suggest is a way to input a standing lunch break for my daily shift in the time sheet section rather than needing to add it in each day's schedule. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? Amplify manages all of my personal financial, time and personnel information and has it available for easy use and retrieval of records. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SR Stephen R. Health IT Coordinator Small-Business (50 or fewer emp.) 5/23/2025 "Overall good system with few issues" 5/5 What do you like best about Amplify HR? Time entry and requests for PTO are easy to complete. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? The one drawback of the system is that it appears that there is currently an issue with the mobile website and app where when I go to the Time Entry section, it produces an error message instead of letting me enter my time. This has not always been the case and I am hoping this gets fixed in a later release. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? It gives us a platform to enter time, review company policies, enroll in and view our benefits, and view documents pertaining to our employment. It’s currently doing all of those well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SW Stefanie W. Contact Center Supervisor Small-Business (50 or fewer emp.) 5/15/2025 "Easy to navigate and use" 4.5/5 What do you like best about Amplify HR? It is easy to find pretty much anything that I need in one place. As a manager, updating and approving timecards and PTO is quick and efficient. I like that our staff handbook and other important documents also live in an easy to access place. I haven't needed to reach out directly often, but when I have replies have always been quick and helpful. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? Time off requests are much easier to enter from the timeclock app than from the online portal--I always seem to struggle locating the place to enter a new request. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? Time clock management, PTO monitoring and approval, company documents, and insurance Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TB Tara B. Account Relationship Specialist Small-Business (50 or fewer emp.) 5/14/2025 "Easy first time experience" 4.5/5 What do you like best about Amplify HR? It's ease of use. Prior to using Amplify at my current job, I had never used the software before but it was very easy to pick up and learn and walked you through every step of getting set up. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? the screen doesn't adjust to my laptop so it's a lot of scrolling for clocking in and out Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? none directly for me right now. i'm new to the company. my own personal onboarding was really easy and my everyday use of the software continues to be easy to use however with just being a part time employee, I don't utilize a lot of the features. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ZP Zack P. Senior Accountant Small-Business (50 or fewer emp.) 5/16/2025 "Very simple and easy to use!" 5/5 What do you like best about Amplify HR? I enjoy the smooth dashboard and being able to locate things easily. Nothing takes more than a couple clicks to get too and the support team is super helpful if you have questions. Review collected by and hosted on G2.com. What do you dislike about Amplify HR? I think the only downside that I see is setting up your PTO. Sometimes it can be difficult to find the drop downs to enter it. After you do it once you should know where its at but sometimes difficult for new users. Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? I believe that they are very helpful with the plan that I am on. If I have any questions they always help! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DP David P. Controls Engineer Small-Business (50 or fewer emp.) 5/16/2025 "Amplify's web interface is sufficient to get most of the tasks I need to do done." 4/5 What do you like best about Amplify HR? Access to retirement and benefit information in one portal makes accessing information simple. Any time I have needed support related to my benefit information, my assigned rep has been prompt and helpful Review collected by and hosted on G2.com. What do you dislike about Amplify HR? I have not personnally had any issues with amplify that wasn't resolved quickly by communicating with my rep. One thing that can be confusing is the way benefit statements are laid out when open enrollment is happening Review collected by and hosted on G2.com. What problems is Amplify HR solving and how is that benefiting you? Amplify makes doing HR and payroll management easy and affordable for the small buisness I work for. Review collected by and hosted on G2.com. 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