It manages the communications with the candidate and they can do it whenever suits them. It also captures/verifies a lot of registration information for us which speeds up our volunteer registration. Review collected by and hosted on G2.com.

I don't find the dashboard view helpful so I would prefer it to open on the request list. Setting up the templates is quite fiddly. Review collected by and hosted on G2.com.

The interface is very user-friendly, with a clean and clear design that makes it easy to navigate. Review collected by and hosted on G2.com.

The notice section occasionally fails to function properly, which means that the status of a case does not update even when new information has been uploaded. Review collected by and hosted on G2.com.

Ease of use, implementation and features. The integration of the system tracking the candidate's progress requires improvement as sometimes it's not updated at all as we do not see the actual progress, and we do not have time to review each candidate individually. Customer support is friendly and helpful but not as fast as we would expect. Review collected by and hosted on G2.com.

When links sometimes end up in spam (both those from the checklist and those with references). Review collected by and hosted on G2.com.

I like how Amiqus makes the identity verification process quick and easy, putting the ball in the client's court. The watchlist monitoring is really helpful, and the initial setup was easy. Review collected by and hosted on G2.com.

The initial training for users is very long winded and should be condensed. Review collected by and hosted on G2.com.

Very easy and straight forward to use. Great customer service and quick response when you need them. Review collected by and hosted on G2.com.

Might be a little hard to use for elderly clients. Review collected by and hosted on G2.com.

Streamlined ID process which is helpful. Quite easy to use and to train people how to use. Review collected by and hosted on G2.com.

More customisation of the email that clients receive for Amiqus (e.g. can't figure out how to take away the phone number and leave only an email so there is an odd gap in the email that is issued).

Better explanation of flags.

If a scan or PDF is used, we should be able to ask a client to re-take it and not allow progression.

Multiple false positive of AI use suggests issues in that tech. Review collected by and hosted on G2.com.

automatically sends reminders and references Review collected by and hosted on G2.com.

wish you could send references more than once - and if the reference replies it comes to us rather than amiqus Review collected by and hosted on G2.com.

I use Amiqus as an Administrator to carry out Right to Work checks, Identity Checks and most recently, DBS Checks. The staff at Amiqus were great in showing us how to use the system for all of the different checks and were very quick to reply to any queries and issues we had.

As an Administrator, I find the process to be quick, efficient and easy to follow.

I’ve had to request a DBS check for myself in the past few days as I am working on a project which requires this.

As an applicant using the system, I found it very easy to follow and to complete the necessary steps. Scanning in my passport and doing the moving photograph was also very straight forward and uncomplicated.

All in all, I am very happy from both sides of the fence! Review collected by and hosted on G2.com.

I can't think of anything. In the early days there was an issue with some of the NFC chips not scanning, but the customer support was great and we always managed to get this sorted. This glitch seems to have now been fixed and we haven't had any issues recently. Review collected by and hosted on G2.com.

Amiqus ticks every box when it comes to requirements for background checks, in particular it makes the process of ID checking remote workers amazingly easy. The app is intuitive and we never have any issues with new starters getting up and running, and we use it for every single new starter employee we have.

Getting started was very easy - we were up and running in just a couple of days.

The customer support team is so quick to respond, either to queries or issues, or to add more credit to our account. Review collected by and hosted on G2.com.

I would love it if Amiqus could support with background checks for non-UK employees and contractors, it would make my life even easier. Review collected by and hosted on G2.com.

Amiqus is extremely easy to use and makes our lives (and our client's lives) a lot easier. The system allows us to send bespoke templates to individuals anywhere in the world to request identification, proof of address or any additional information that we deem necessary to comply with our requirements.

Without Amiqus we would face logistical challenges when trying to obtain certified copies of ID from clients. In this day and age - where everything is at the click of a button -it's re-assuring to know that Amiqus is always available and they are always looking at ways in which they can improve and assist us. Review collected by and hosted on G2.com.

The biggest downside of Amiqus (and the majority of electronic verification providers) is that the Fuzzy Matching results are not sophisticated enough. Unless an individual's name is unique, the results will return various matches that are of no interest. Review collected by and hosted on G2.com.