--- title: Amilia SmartRec Reviews meta_title: 'Amilia SmartRec Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how Amilia SmartRec works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 19 scale: '5' date_modified: '2026-08-07' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Amilia SmartRec Reviews **Vendor:** Amilia **Category:** [Parks and Recreation Software](https://www.g2.com/categories/parks-and-recreation) **Average Rating:** 4.4/5.0 **Total Reviews:** 19 ## About Amilia SmartRec Amilia SmartRec is a registration and membership management software platform that helps community-based organizations unify membership, programs, payments, and real-time reporting in a single system. Built for YMCAs, JCCs, parks and recreation departments, community centers, camps, swim schools, arts centers, sports facilities, and afterschool programs, SmartRec is designed to give leadership full visibility while empowering staff and members to do more with less friction. Where many platforms require staff intervention for routine tasks, SmartRec puts members in control. With 80% of transactions completed self-serve, 70% of sign-ups happening on mobile, and 52% of registrations occurring outside business hours, members can discover programs, register, pay, and manage their accounts on any device — without a phone call or a front desk. The online registration and payment software is built for how families behave today, with a smooth, eCommerce-style checkout, integrated forms at registration, and self-managed payment updates that reduce failed billing before staff even notice. Recurring billing management is flexible by design. Organizations can offer installment plans, automated renewals, and a variety of payment methods. Finance teams get real-time payout reporting, built-in bank reconciliation, and accounting workflows that support accurate revenue recognition without manual exports or paid service engagements. Transparent pricing. No surprise add-ons, and no long-term lock-in. Support is included across all plans via live chat, phone, and email, with a dedicated customer success manager and a full library of self-guided learning tools through Amilia University. Key capabilities include: -Membership CRM with complete member profiles, lifecycle tracking, churn signals, and retention tools -Online registration and payment software with self-serve, mobile-first checkout and integrated forms -Recurring billing management with installment plans, automated renewals, and payment recovery -Facility management and online booking for spaces, rentals, and capacity scheduling -Real-time reporting and analytics with 40+ pre-built reports and configurable dashboards -Multi-location management with centralized control across unlimited sites -Access control, attendance tracking, staff scheduling, and fundraising tools -Open API with no usage fees, connecting to communications, accounting, and engagement tools Amilia SmartRec is trusted by 1,500+ organizations across 8,200+ locations in North America, processing over $1B in transactions annually — giving teams the clarity, flexibility, and member-first experience their communities expect. ## Amilia SmartRec Pros & Cons **What users dislike:** - Users frequently face **booking issues** with Amilia SmartRec, struggling with cancellation and unexpected charges despite promises. (1 reviews) - Users report **payment issues** with Amilia SmartRec, facing challenges in cancellation and unexpected charges even after trials. (1 reviews) - [View Amilia SmartRec pricing details and edition comparison](https://www.g2.com/products/amilia-amilia-smartrec/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+03%3A52%3A32+-0500&secure%5Bsession_id%5D=f6caf31c-a63d-41a3-b01f-82e5f8c9ce2d&secure%5Btoken%5D=6bd1ed885e918e2e41b7b0ea57fc1c2c761d89a7caccb4d466cbbde07ede8d2a&format=llm_user) ## Amilia SmartRec Integrations - [ActiveXCHANGE](https://www.g2.com/products/activexchange/reviews) - [Activis](https://www.g2.com/products/activis/reviews) - [Asset Panda](https://www.g2.com/products/asset-panda/reviews) - [Avigilon Alta](https://www.g2.com/products/avigilon-alta/reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - [CampDoc](https://www.g2.com/products/campdoc/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Cyberimpact](https://www.g2.com/products/cyberimpact/reviews) - [Evolia](https://www.g2.com/products/evolia/reviews) - [Fiserv](https://www.g2.com/products/fiserv/reviews) - [Paysafe](https://www.g2.com/products/paysafe/reviews) - [Productive Parks](https://www.g2.com/products/productive-parks/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Amilia SmartRec Features **Additional Functionality** - Recurring/Subscription Billing - Payment Processing - Access Controls/Permissions - Automated Scheduling - Customer Database - Generative AI - SMS Messaging - Wait List Management - Member Communication - Website Integration - Third-Party Integrations - Communication Management - Registration Management - Employee Management - Customizable Forms - Activity Tracking - Billing & Invoicing - Client Portal - API - Facility Scheduling - AI Copilot - Marketing Automation - Booking Management - Electronic Payments - Customizable Templates - Multi-Location - Client Management - Customer Accounts - Attendance Management - Self Check-In/Check-Out - Email Marketing - Reminders - Calendar Management - Contract/License Management - Instructor Management - Membership Management - Activity Dashboard - Class Management - Inventory Management - Discount Management - Attendance Tracking - Online Booking - Lead Generation - Customizable Branding - Event Management - Reporting & Statistics **Additional Functionality** - Activity Tracking - Social Marketing - Generative AI - Accounting - Customizable Reports - CRM - Customizable Forms - Fund Accounting - Forms Management - Real-Time Analytics - Member Database - Alerts/Notifications - Communication Management - Customizable Templates - Budgeting/Forecasting - Mobile Access - Event Scheduling - Donor Management - Attendance Management - Activity Dashboard - Reporting & Statistics - Volunteer Management - Real-Time Reporting - For Nonprofits - Recurring/Subscription Billing - Access Controls/Permissions - Calendar Management - Third-Party Integrations - Customizable Branding - Registration Management - Campaign Management - Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **Communication** - Contact Management - Email - Email Automation - Mass SMS - Communication Management - Discount Management - Calendar Management **Platform Basics** - Performance - Reporting - Interoperability - Class Scheduling - Member Management - Pool Management - Automated Scheduling - Event Management - Communication Management - Inventory Management - Email Management - Employee Management - Booking Management - Registration Management - Calendar Management - Wait List Management - Student Management **Class Management** - Class Scheduling - Attendance Tracking - Automated Scheduling - Facility Scheduling - Event Scheduling **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Billing & Invoicing **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Activity Management** - Sports League Management - Registration Management - Communication Tools - Workflow Management - Task Management - Lease Management - Reservations Management - Communication Management - Booking Management - Contract/License Management - Budget Management - Email Management - Wait List Management - League/Team Management **Administrative Tasks - Camp Management** - Billing & Invoicing - Medical Records & Health Forms - Parent Portal & Dashboard - Multi-Media Sharing & Camp Updates - Staff Recruitment & Applicant Tracking - For Summer Camps - Activity Dashboard - Attendance Tracking - Customizable Forms **Membership Management ** - Automated Dues & Renewals - Membership Database & Profiles - Member Self‑Service Portal - Client Portal - Self Service Portal **Administration** - Scheduling - Payment Gateway - Member Management - Member Portal - Website Builder - Record Keeping - Website Management - Attendance Management - Email Management - Event Management - Assignment Management - Team Management - Volunteer Management - Forms Management - Registration Management - Automated Scheduling - Facility Scheduling - Electronic Payments - Event Scheduling **Platform Additional Functionality** - Messaging - Mobility - Cloud - Activity Dashboard - Online Payments - SMS Messaging - Staff Management - Team Management **Administration** - Customer Database - Online Portal - Payments - Member Communication - Marketing Tools - Email Marketing - Student Management - Client Portal **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics - Registration Management - Email Management - Committee Management - Calendar Management - Donor Management - Volunteer Management - Contact Management - Fundraising Management - Task Management - Forms Management - Membership Management - Workflow Management **Facility Management** - Site Reservation - Instructor Management - Membership Management - Family Memberships - Merchandise Management **Agentic AI - Gym Management** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Website Integration - Social Media Integration **Registration & Scheduling - Camp Management** - Activity Scheduling - Cabin Assignments - Website & CMS Embedding - Online Registration - Class Scheduling **Event & Scheduling** - Calendar & Scheduling Tools - Attendance Tracking - Event Creation & Registration - Resource Scheduling - Facility Scheduling - Attendance Management - Class Scheduling - Event Scheduling - Automated Scheduling **Additional Functionality** - Website Integration - Registration Management - Customer Accounts - Belt Ranking Classification - SMS Messaging - Reminders - Calendar Management - Class Management - For Martial Arts - Attendance Management - Client Management - Alerts/Notifications - Reporting & Statistics - Inventory Management - Contract/License Management - Event Calendar - Customizable Reports - Template Management - Recurring/Subscription Billing - Customizable Branding - Real-Time Reporting - Customizable Templates - Multi-Location - Instructor Management - Online Registration - Generative AI - Social Media Integration - AI Copilot - Customizable Forms - Point of Sale (POS) - Email Reminders - Billing & Invoicing - API - Transaction History - Activity Dashboard - Credit Card Processing - Booking Management - Email Management - Employee Management - Event Management **Additional Functionality** - Program Management - Credit Card Processing - Transportation Management - Medication Management - Marketing Automation - Mobile Access - Generative AI - For Campgrounds - Reporting & Statistics - Facility Management - Customer Management - SMS Messaging - Payment Plans - Access Controls/Permissions - Housing Management - Customizable Reports - Forms Management - Customer Database - Online Payments - Faculty/Staff Management - Event Management - Attendance Management - AI Copilot - Financial Analysis - Data Import/Export - Email Templates - Alerts/Notifications - Online Booking - Medical Management - Donor Management - Discount Management - Reminders - Feedback Management - Registration Management - Third-Party Integrations - Calendar Management - Parent Portal - Communication Management **Facility Management - Gym Management** - Scheduling & Reservations - Payroll - Group Scheduling - Facility Scheduling - Class Scheduling **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Sales Tools** - Point of Sale - Inventory Management - Billing Automation - Metered Billing - Work Order Management - Vendor Management - Financial Management - Support Ticket Management - Tenant Management - Calendar Management - Marketing Automation - Recurring/Subscription Billing - Document Management - Rental Management - Activity Management - Employee Management - Maintenance Management - Facility Management - Attendance Management - Volunteer Management - Event Management **Additional Functionality** - Dashboard - Public Portal - Payment Integrations - Utilization and Reporting - Third-Party Integrations - Self Service Portal - Parent Portal - Multiple User Accounts - Alerts/Notifications - Skills Tracking - Credit Card Processing - Billing & Invoicing - Member Accounts - Data Import/Export - Access Controls/Permissions - AI Copilot - Attendance Tracking - Customizable Forms - Online Registration - Reporting & Statistics - Collaboration Tools - Reminders - Sales Reports - Mobile Alerts - Event Calendar - Generative AI - Email Marketing - Customer Database - Transaction History - Multi-Location - API **Agentic AI - Sports League Management** - Autonomous Task Execution - Cross-system Integration - Social Media Integration - Calendar/Reminder System - Website Integration **Financial Management** - Online Payments & Invoicing - Point of Sale (POS) Integration - Financial Reporting & Analytics - Social Media Integration - Electronic Payments - Third-Party Integrations **Additional Functionality** - Reminders - Chat/Messaging - Event Calendar - Personalization - Customizable Fields - Customizable Branding - Alerts/Notifications - Attendance Tracking - Team Calendars - In-Game Analytics - API - Event Tracking - Reporting & Statistics - Customizable Forms - AI Copilot - SMS Messaging - Drag & Drop - Member Accounts - Generative AI - Customization - Live Chat - Mobile Alerts - Payment Processing - Calendar Sync - Document Storage - Real-Time Notifications - Mobile Access - Contact Database - Member Directory - Customizable Reports **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards - Activity Dashboard - Customizable Reports **Reporting & Analytics** - Reporting - Dashboards - Automated Reports - Summary Reports - Customizable Reports **Platform** - Data Reporting - Branding Tools **Communication & Engagement** - Member Community & Networking - Email & SMS Communication - Mobile App Access **Additional Functionality** - Marketing Automation - Fitness Plan - Customer Database - Mobile Booking - Point of Sale (POS) - SMS Messaging - Push Notifications - Online Booking - CRM - AI Copilot - Access Controls/Permissions - Reporting/Analytics - For Gyms - Customer Engagement - Payment Processing - Mobile Access - Generative AI - Online Registration - Class Registration - Multi-Location - Customizable Templates - Alerts/Notifications - Rewards Program - Online Payments - Customizable Forms - For Yoga/Pilates Studios - Reminders - Reporting & Statistics - Credit Card Processing - Event Calendar - Mobile Alerts - API - Data Import/Export - Customizable Branding **Additional Functionality** - Generative AI - Electronic Payments - Maintenance Scheduling - Guest Check-in/Check-out - Categorization/Grouping - Mobile Access - Rent Tracking - Property Database - Tenant Screening - Customizable Templates - Data Capture and Transfer - Recurring Payments - Accounting - Rent Collection - Tenant Portal - Invoice Processing - Electronic Signature - Third-Party Integration - AI Copilot - Confirmations/Reminders - For Mobile Homes - Reporting/Analytics - Interaction Tracking - File Storage - Activity Dashboard - Customizable Forms - Check-in/Check-out - Child Care - Website Integration - Customizable Reports - Customer Accounts - Class Scheduling - Customer Database - CRM - Reminders - SMS Messaging - Event Calendar - Event Scheduling - Billing & Invoicing - Reporting & Statistics - Facility Scheduling - API - Event Ticketing - Self Service Portal - Barcode/Ticket Scanning - Inventory Tracking - Equipment Tracking **Additional Functionality** - SMS Messaging - AI Copilot - Website Management - Online Booking - Email Management - Point of Sale (POS) - Membership Management - Alerts/Notifications - Customizable Reports - Customer Accounts - Appointment Management - Activity Dashboard - Team Management - Instructor Management - Employee Management - Calendar Management - Generative AI - Reporting & Statistics - Booking Management - Recurring/Subscription Billing - Inventory Management - Customizable Branding - Reminders - Client Management - Payment Processing - Visitor Management - Credit Card Processing - Event Management - Customizable Templates - Member Accounts - Registration Management - Marketing Automation - Customizable Forms - Data Import/Export - API - Mobile App - Surveys & Feedback - Member Directory - Email Templates - Enrollments/Onboarding - Access Controls/Permissions - Membership Signup - Member Types - Email Marketing - Search/Filter **Integrations** - Accounting - Fundraising - Grant Management - Sales POS - Event Management **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Social Media Integration - Accounting Integration - Website Integration **Additional Functionality** - Donation Tracking - Data Import/Export - Customer Database - Task Scheduling - Email Templates - API - For Nonprofits - Real-Time Notifications - Access Controls/Permissions - AI Copilot - Contact Database - Customizable Fields - Email Tracking - Interaction Tracking - Activity Tracking - Generative AI - Reminders - Campaign Planning - CRM - Document Storage - Mobile Access - Campaign Segmentation - Customizable Forms - Electronic Payments - Customizable Templates - Reporting & Statistics - Credit Card Processing - Web Forms **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Marketing Tools - Registration Management - Attendance Management - Waiver Management - Membership Management - Community Management - Booking Management - Instructor Management - Visitor Management - Calendar Management - Staff Management - Email Campaign Management - Client Portal - Attendance Tracking - Event Management - Discount Management - Appointment Management - Client Management - Capacity Management - Self Service Portal ## Top Amilia SmartRec Alternatives - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 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