Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Good experience with automated tool like Asset Track integrated with service now."
4/5
What do you like best about AssetTrack for ServiceNow?

As in a service based company some time it's important to have accurate database of assets and their correct information. As it is integrated with service now it's process control ensures that it's database is updated consistently. Review collected by and hosted on G2.com.

What do you dislike about AssetTrack for ServiceNow?

There are some minor problems you may face like server down time or data not found error. If team fixes this issue then no worry to use this efficient tool. Review collected by and hosted on G2.com.

Sanket M.
SM
Sanket M.
Senior Consultant
Mid-Market (51-1000 emp.)
"Smart way for asset management"
4.5/5
What do you like best about AssetTrack for ServiceNow?

All the cost saving and risk related to asset can be tracked under one application Review collected by and hosted on G2.com.

What do you dislike about AssetTrack for ServiceNow?

No issue seen as of now.awareness for application within community can be helpful Review collected by and hosted on G2.com.

Arun F.
AF
Arun F.
Senior Servicenow Developer
Enterprise (> 1000 emp.)
"Improved decision making with cost management"
4.5/5
What do you like best about AssetTrack for ServiceNow?

Much more than what the Hardware Asset Management module provides

- tracking automation is a pretty nifty feature

- analytics dashboards provided are heaps better than the HAM default Review collected by and hosted on G2.com.

What do you dislike about AssetTrack for ServiceNow?

The licensing model seems to be a little different to me since it is pay per asset tracked Review collected by and hosted on G2.com.

Vipin G.
VG
Vipin G.
Desktop Support Engineer
Enterprise (> 1000 emp.)
"Asset Track for Service Now is easy to use"
4.5/5
What do you like best about AssetTrack for ServiceNow?

Easy to use forms. Just fill information and you are good to go. After finishing with information you just need to click on upload button and rest things will be taken care by asset track. Review collected by and hosted on G2.com.

What do you dislike about AssetTrack for ServiceNow?

I would have given it 10 Stars if It supported Workorders of HP Asset Track application also. Review collected by and hosted on G2.com.

SG
Shondell G.
CMDB Lead
Enterprise (> 1000 emp.)
"Powerful asset management"
5/5
What do you like best about AssetTrack for ServiceNow?

I like that is syncs directly with the CMDB and tracks and monitors all of our assets via RFID. And the customer support is amazing. Review collected by and hosted on G2.com.

What do you dislike about AssetTrack for ServiceNow?

There is nothing that I dislike so far- it is creating a buzz in our environment and all our departments wants to use it for broadcast media. We are hoping it grows, but not too fast. Review collected by and hosted on G2.com.

AI
Andrii I.
ServiceNow Architect | Consultant
Mid-Market (51-1000 emp.)
"Very good job! Great App!"
4.5/5
What do you like best about AssetTrack for ServiceNow?

I like the way developers been thinking while composing this app - easy to use UI, obvious business need and serious approach have been glued together Review collected by and hosted on G2.com.

What do you dislike about AssetTrack for ServiceNow?

In some case it is developed as a standalone app without integration with OOTB processes - it would be great if there will be complete asset management lifecycle support by this app Review collected by and hosted on G2.com.

Abhinay E.
AE
Abhinay E.
ServiceNow Platform Architect
Enterprise (> 1000 emp.)
"AssetTrack review"
4/5
What do you like best about AssetTrack for ServiceNow?

It was a great app that can seamlessly integrate with SN and automates the receiving, purchasing and procurement process of asset management Review collected by and hosted on G2.com.

What do you dislike about AssetTrack for ServiceNow?

can be more performance effective in terms of api response Review collected by and hosted on G2.com.

PS
Prabhu S.
Senior Technology Officer
Enterprise (> 1000 emp.)
"Asset Track"
4.5/5
What do you like best about AssetTrack for ServiceNow?

Asset Track did a pretty good job by replacing the existing system and one of the best in the market. Review collected by and hosted on G2.com.

What do you dislike about AssetTrack for ServiceNow?

None so far. at present they are offering more than the previous hardware based solution. Review collected by and hosted on G2.com.

NK
narendra k.
servicenow developer
Enterprise (> 1000 emp.)
"Asset tracking "
3/5
What do you like best about AssetTrack for ServiceNow?

tracking assetas of now we are tracking multiple assets with orchestration installed in our envioronment Review collected by and hosted on G2.com.

What do you dislike about AssetTrack for ServiceNow?

finding the asset if with multiple same names Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Asset Track"
4/5
What do you like best about AssetTrack for ServiceNow?

Quick and easy integration with ServiceNow and our scanning equipment Review collected by and hosted on G2.com.

What do you dislike about AssetTrack for ServiceNow?

I wish that it had a lookup barcode database related to various vendor equipment Review collected by and hosted on G2.com.