---
title: AssetTrack for ServiceNow Reviews
meta_title: 'AssetTrack for ServiceNow Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 10 reviews by the users' company size, role or industry to
  find out how AssetTrack for ServiceNow works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 10
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Asset Management
  url: https://www.g2.com/categories/asset-management
---

# AssetTrack for ServiceNow Reviews
**Vendor:** AMI  
**Category:** [Asset Tracking Software](https://www.g2.com/categories/asset-tracking)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 10
## About AssetTrack for ServiceNow
Use AssetTrack to track and maintain your hardware assets to buy only what you need, pay only for what you receive, avoid financial penalties, and make your important decisions quickly.




## AssetTrack for ServiceNow Reviews
  ### 1. Good experience with automated tool like Asset Track integrated with service now.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** June 08, 2023

**What do you like best about AssetTrack for ServiceNow?**

As in a service based company some time it's important to have accurate database of assets and their correct information. As it is integrated with service now it's process control ensures that it's database is updated consistently.

**What do you dislike about AssetTrack for ServiceNow?**

There are some minor problems you may face like server down time or data not found error. If team fixes this issue then no worry to use this efficient tool.

**What problems is AssetTrack for ServiceNow solving and how is that benefiting you?**

In a tech giant organisation you need your asset data to be accurate so that it becomes trust worthy. It effectively manages life cycle of assets and automate the process.

  ### 2. Smart way for asset management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sanket M. | Senior Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about AssetTrack for ServiceNow?**

All the cost saving and risk related to asset can be tracked under one application

**What do you dislike about AssetTrack for ServiceNow?**

No issue seen as of now.awareness for application within community can be helpful

**What problems is AssetTrack for ServiceNow solving and how is that benefiting you?**

Asset management

  ### 3. Improved decision making with cost management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arun F. | Senior Servicenow Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2022

**What do you like best about AssetTrack for ServiceNow?**

Much more than what the Hardware Asset Management module provides
- tracking automation is a pretty nifty feature
- analytics dashboards provided are heaps better  than the HAM default

**What do you dislike about AssetTrack for ServiceNow?**

The licensing model seems to be a little different to me since it is pay per asset tracked

**What problems is AssetTrack for ServiceNow solving and how is that benefiting you?**

Hardware asset management for an organization of 50000 employees done seamlessly

  ### 4. Asset Track for Service Now is easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vipin G. | Desktop Support Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 04, 2022

**What do you like best about AssetTrack for ServiceNow?**

Easy to use forms. Just fill information and you are good to go. After finishing with information you just need to click on upload button and rest things will be taken care by asset track.

**What do you dislike about AssetTrack for ServiceNow?**

I would have given it 10 Stars if It supported Workorders of HP Asset Track application also.

**What problems is AssetTrack for ServiceNow solving and how is that benefiting you?**

Inventory Management becomes easy with this application.

  ### 5. Powerful asset management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shondell G. | CMDB Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** May 09, 2019

**What do you like best about AssetTrack for ServiceNow?**

I like that is syncs directly with the CMDB and tracks and monitors all of our assets via RFID. And the customer support is amazing.

**What do you dislike about AssetTrack for ServiceNow?**

There is nothing that I dislike so far- it is creating a buzz in our environment and all our departments wants to use it for broadcast media. We are hoping it grows, but not too fast.

**What problems is AssetTrack for ServiceNow solving and how is that benefiting you?**

I think the ability to track assets via mobile application for major events such as the SuperBowl.

  ### 6. Very good job! Great App!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrii I. | ServiceNow Architect | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about AssetTrack for ServiceNow?**

I like the way developers been thinking while composing this app - easy to use UI, obvious business need and serious approach have been glued together

**What do you dislike about AssetTrack for ServiceNow?**

In some case it is developed as a standalone app without integration with OOTB processes - it would be great if there will be complete asset management lifecycle support by this app

**What problems is AssetTrack for ServiceNow solving and how is that benefiting you?**

Asset transfers between stockrooms - composing, sending and receiving assets

  ### 7. AssetTrack review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abhinay E. | ServiceNow Platform Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about AssetTrack for ServiceNow?**

It was a great app that can seamlessly integrate with SN and automates the receiving, purchasing and procurement process of asset management

**What do you dislike about AssetTrack for ServiceNow?**

can be more performance effective in terms of api response 

**What problems is AssetTrack for ServiceNow solving and how is that benefiting you?**

scanning assets to streamline receiving, and purchasing

  ### 8. Asset Track

**Rating:** 4.5/5.0 stars

**Reviewed by:** Prabhu S. | Senior Technology Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about AssetTrack for ServiceNow?**

Asset Track did a pretty good job by replacing the existing system and one of the best in the market.

**What do you dislike about AssetTrack for ServiceNow?**

None so far. at present they are offering more than the previous hardware based solution.

**What problems is AssetTrack for ServiceNow solving and how is that benefiting you?**

It just eliminated additional hardware and support comes with it.

  ### 9. Asset tracking 

**Rating:** 3.0/5.0 stars

**Reviewed by:** narendra k. | servicenow developer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about AssetTrack for ServiceNow?**

tracking assetas of now we are tracking multiple assets with orchestration installed in our envioronment 

**What do you dislike about AssetTrack for ServiceNow?**

finding the asset if with multiple same names 

**What problems is AssetTrack for ServiceNow solving and how is that benefiting you?**

as of now we are tracking multiple assets with orchestration installed in our envioronment 

  ### 10. Asset Track

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2018

**What do you like best about AssetTrack for ServiceNow?**

Quick and easy integration with ServiceNow and our scanning equipment

**What do you dislike about AssetTrack for ServiceNow?**

I wish that it had a lookup barcode database related to various vendor equipment

**Recommendations to others considering AssetTrack for ServiceNow:**

If you are looking for a plug and play application to assist with tracking your assets then Asset Track would be a good choice

**What problems is AssetTrack for ServiceNow solving and how is that benefiting you?**

Quick and easy Asset inventory and audit



- [View AssetTrack for ServiceNow pricing details and edition comparison](https://www.g2.com/products/ami-assettrack-for-servicenow/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-12+17%3A44%3A52+-0500&secure%5Bsession_id%5D=59fe4617-d78c-42a7-8a3b-92a679030f4c&secure%5Btoken%5D=4fc3f4f21c4a9fba34a3622eeae5089f76498f44f0bb531997449e822ea77959&format=llm_user)

## AssetTrack for ServiceNow Features
**Asset Definition**
- Asset Register - Asset Tracking
- Relationships - Asset Tracking
- Costs - Asset Tracking

**Asset Inventory**
- Hardware Asset Inventory
- Software Asset Inventory
- Cloud Asset Inventory
- Mobile Asset Inventory
- Asset Discovery

**ServiceNow Apps**
- ServiceNow Integration
- Value

**Asset Tracking**
- Location - Asset Tracking
- Status - Asset Tracking
- History - Asset Tracking

**Generative AI**
- AI Text Generation
- AI Text Generation

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Asset Tracking**
- Natural Language Interaction

**Agentic AI - IT Asset Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Management**
- Central Dashboard
- Asset Policy Management
- Risk Management
- Integrations

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