---
title: Amdocs CES Reviews
meta_title: 'Amdocs CES Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Amdocs CES works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 2
  scale: '5'
date_modified: '2025-03-10'
parent_category:
  name: Vertical Industry
  url: https://www.g2.com/categories/vertical-industry
---

# Amdocs CES Reviews
**Vendor:** Amdocs  
**Category:** [Integrated Revenue and Customer Management (IRCM) for CSPs Software](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 2
## About Amdocs CES
Amdocs CES 10.1 empowers you to capture the needs of today's digital customers while embracing disruptive change. Our new solutions provide best-in-breed technologies that accelerate digital transformation with intelligent engagements to enable you to sell offerings on demand.




## Amdocs CES Reviews
  ### 1. Does almost everything

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2022

**What do you like best about Amdocs CES?**

Amdocs customer experience suite / amdocs on general just about does it all! You can easily branch out with their product offering to meet the needs of your evolving business

**What do you dislike about Amdocs CES?**

Because of the breadth of offerings, it can sometimes be confusing to understand all the capabilities and maximize them on a small team. Additionally cost too support all of this is high

**Recommendations to others considering Amdocs CES:**

Consider all your use cases upfront in order to do cost/benefit on pricing

**What problems is Amdocs CES solving and how is that benefiting you?**

Ability to share content to our customers that would otherwise be challenging to access and publish

  ### 2. Modern billing system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2020

**What do you like best about Amdocs CES?**

The look of AMDOCS is much more modern. I have used CSG in the past and AMDOCS definitely looks better.

Because AMDOCS looks more modern it is also easier to use. I have used CSG for over a year and was always confused with its interactions. AMDOCS came more naturally to me and I enjoy using it more than CSG, even though I needed to adapt to a new billing system.

**What do you dislike about Amdocs CES?**

At times it requires you to input more than 1 piece of information even though the piece of information is unique. This might be only my company's version though.

**What problems is Amdocs CES solving and how is that benefiting you?**

I am looking up different accounts. The benefits are that AMDOCS is easier on the eyes and easy to use once you get used to it.


## Amdocs CES Discussions
  - [What is Amdocs CES used for?](https://www.g2.com/discussions/what-is-amdocs-ces-used-for)

- [View Amdocs CES pricing details and edition comparison](https://www.g2.com/products/amdocs-ces/reviews?page=1&section=pricing&secure%5Bexpires_at%5D=2026-07-23+13%3A01%3A38+-0500&secure%5Bsession_id%5D=f731a21a-7e23-4e07-82be-627d1cbd591b&secure%5Btoken%5D=e847985411088a03cb9f9889678aa6e99f394f30bcce974c60c0a3193a7ca565&format=llm_user)

## Amdocs CES Features
**Customer Management**
- Customer Lifecycle Management - IRCM for CSPs
- CSP Industry - IRCM for CSPs
- Customer Self-Service - IRCM for CSPs
- CRM Integration - IRCM for CSPs

**Revenue Management**
- Financial Analysis - IRCM for CSPs
- Compliance - IRCM for CSPs
- Revenue Management - IRCM for CSPs

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