I had some good experiences with Amberscript. If you need very accurate transcriptions, you can rely on the manually reviewed ones. They are almost perfect, well formatted and can be directly imported into MAXQDA, for instance. Review collected by and hosted on G2.com.

Understandably, manually reviewed transcriptions are rather costly. Review collected by and hosted on G2.com.

Speech recognition and transcription is good and smooth. But it is not possible without manual correction, however AmberScript saves a lot of working time. Using the application is very easy and the display is well-organised. Review collected by and hosted on G2.com.

The communication with the customer service was not always smooth and often took longer than expected. To this day, I am still waiting for responses for transcripts that were uploaded incorrectly or twice. The price is also slightly above average compared to competing products that we also tested. Review collected by and hosted on G2.com.

Understanding our challenges and responding quickly. Review collected by and hosted on G2.com.

For the moment, we're first-time customers and we don't have enough experience. Review collected by and hosted on G2.com.

As a Consulting company, we have number of calls with clients during the day from all over the world. AmberScript help us to transcript these call with perfect quality and right on time we need them. It solves our hands and save us important time from our daily tasks. Review collected by and hosted on G2.com.

So far, there is nothing I don't like from this service. All the team is really satisfied with the results and we are happy to continue using it as it is really friendly-user. Review collected by and hosted on G2.com.

Amberscript is quick, reliable and fits very easily into our workflow. Review collected by and hosted on G2.com.

None that I know of. It works perfectly and takes a lot work out of our hands. Review collected by and hosted on G2.com.

The interface is amicable and helps me quickly upload my files and choose the options. The results come fast, and they are amazing. I tried other pages, but none gave me the results I was looking for. Great prices also. Review collected by and hosted on G2.com.

Some options in the dropdown menu don´t work. We can not see the information about the billing, for example. The full functionality of this dropdown menu would be great. Review collected by and hosted on G2.com.

The price and speed of translation once the file to be transcribed is uploaded. Review collected by and hosted on G2.com.

When it comes to transcribing an exchange between two people and there are onomatopoeias, ..., there can sometimes be a mix-up of who says what. You need to tweak the result a bit. Review collected by and hosted on G2.com.

The interface is very easy to use. The sales team was very attentive and the price is right Review collected by and hosted on G2.com.

The team is attentive, the translation into the original language was quick, but the result was not very conclusive. Moreover, I had asked for a human translation for the French and English version. Only the English translation was done by a human. Since there were some mistakes in the French translation, this was reflected in the English version as well.

The tool is good, but could be greatly improved. Review collected by and hosted on G2.com.

Amberscript has been a crucial tool in my research, as I have many transcriptions to do. It gives me accurate results and saves some hours on this boring task. It is fast, giving you the results in one-hour max. Review collected by and hosted on G2.com.

Although the tool is quite accurate compared with free solutions, it still requires hard work to review and adjust the transcription. Review collected by and hosted on G2.com.

Getting in touch with a staff member directly is simple. In addition, the procedure of submitting texts and any requests you may have is fully automated and simple via the website. I also requested that transcripts be edited by a member of staff. I am quite pleased with this; out of 29 transcripts, just one (or roughly 80%) needed to be corrected. Review collected by and hosted on G2.com.

When you choose to have a staff member check transcripts, you can see that this is performed by multiple staff members. The ability to select one person to review the transcriptions when all text files are uploaded at once would be helpful. Review collected by and hosted on G2.com.