That it tracks app downloads accurately. Review collected by and hosted on G2.com.

It's complex to set up and has some user flow issues with how it plays with Apple. Review collected by and hosted on G2.com.

It provides a seamless onboarding process, excellent customer service, and a feature-rich platform. It offers customizable referral programs, real-time tracking and reporting, automated payouts, and an efficient choice for affiliate marketing! Review collected by and hosted on G2.com.

Customization on commission. But i believe this will be resolved soon. Review collected by and hosted on G2.com.

I like that it is flexible and can be designed to fit your organization's specific setup. It provides all of the out of the box functionality you'd want to have for a referral marketing software, and is easy to report on success and ROI. Review collected by and hosted on G2.com.

Setup of the tool was more complex than we were initially expecting (required involvement from our SFDC admin team as opposed to being able to implement whole thing within Marketing/Marketing Ops) Review collected by and hosted on G2.com.

Customer support was great and helped walk us through the whole onboarding while we were pushing to launch under an accelerated timeline. Review collected by and hosted on G2.com.

Software can be a bit buggy at times and hard to replicate issues. Review collected by and hosted on G2.com.

The implementation team was very hands on and ensured a successful launch. The platform is pretty intutiive and can be managed by someone non-technical. We were able to leverage our internal engineering team to integrate nicely with our iOS app. Review collected by and hosted on G2.com.

I wish there were more granular data at the individual email level as the platform sends a lot of emails. Review collected by and hosted on G2.com.

The customizable customer portal is great - we have some pretty specific requirements when it comes to branded assets. Review collected by and hosted on G2.com.

The backend portal is occasionally slightly confusing - the way emails are controlled per campaign whilst global emails exist is slightly odd. Once you know how to use the platform it's actually not an issue. Review collected by and hosted on G2.com.

Ambassador is a highly customizable solution that allows me to control privacy of those being referred so that i can create a HIPAA compliant referral program. Review collected by and hosted on G2.com.

I would like to see continued development of login page customization. Review collected by and hosted on G2.com.

They offer weekly meetings with your CSM to work through any kinks and chat through growth opportunities. I also like the ease of scheduling time with their engineers to review any issues with the integrations. Review collected by and hosted on G2.com.

It has been getting more expensive, but they are able to justify this with new features and products. Review collected by and hosted on G2.com.

1. Great account manager (incredible customer support)

2. Clear monitoring and tracking Review collected by and hosted on G2.com.

1. Needs to prepay the Tango balance for gift card delivery.

2. Commission fulfillment may take several hours for 1000 records. Sometimes it may even get stuck. Review collected by and hosted on G2.com.

We live this product because it is simple to use and integrates seamlessly! It has also been great to work with the team at GET Ambassador through this process, they've been wonderful and accommodating. Review collected by and hosted on G2.com.

Not much we dislike about the software or onboarding! Review collected by and hosted on G2.com.