---
title: Ambassador Software Reviews
meta_title: 'Ambassador Software Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 75 reviews by the users' company size, role or industry to
  find out how Ambassador Software works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 75
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Brand Advocacy
  url: https://www.g2.com/categories/brand-advocacy
---


# Ambassador Software Reviews
**Vendor:** Ambassador  
**Category:** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 75
## About Ambassador Software
Ambassador is a customer activation and incentives platform built to help companies drive measurable growth through referrals, affiliates, incentives, and feedback, all tied directly to revenue. Ambassador 3.0 provides a unified system for activating customers and partners, capturing real feedback, and tracking outcomes back to attribution and ROI. With built-in automation and Hiro, Ambassador’s AI-powered feedback engine, teams can launch programs quickly, scale engagement efficiently, and understand exactly what is driving performance. Companies use Ambassador to: • Launch and scale referral and affiliate programs • Incentivize customer and partner actions with automated rewards • Collect structured feedback at critical moments across the customer lifecycle • Turn feedback and behavioral signals into automated actions • Track attribution, performance, and revenue impact in one platform Unlike point solutions that focus on a single growth tactic, Ambassador brings activation, incentives, feedback, and measurement together, so teams can reduce tooling sprawl, lower CAC, and make smarter growth decisions based on real customer data. Ambassador is purpose-built for modern GTM teams that need clarity, efficiency, and provable ROI, not more dashboards or disconnected tools.



## Ambassador Software Pros & Cons
**What users like:**

- Users love the **intuitive ease of use** of Ambassador Software, making setup and tracking campaigns effortless. (22 reviews)
- Users highlight the **exceptional customer support** from Ambassador Software, noting responsiveness and expertise during setup and campaigns. (14 reviews)
- Users value the **flexibility and ease** of creating effective referral programs tailored to their needs with Ambassador Software. (13 reviews)
- Users commend the **easy setup** of Ambassador Software, facilitated by excellent onboarding and supportive resources. (12 reviews)
- Users commend the **helpful support** from Ambassador Software, appreciating their responsiveness and expertise in achieving client goals. (11 reviews)
- Users value the **easy-to-manage referral campaigns** offered by Ambassador Software, enhancing customization and tracking capabilities. (11 reviews)
- Users appreciate the **flexibility and user-friendliness** of Ambassador Software, tailored for effective referral marketing success. (10 reviews)
- Affiliate Marketing (9 reviews)
- Users appreciate the **easy integrations** offered by Ambassador Software, enhancing their business functions seamlessly within existing systems. (8 reviews)
- Onboarding (8 reviews)

**What users dislike:**

- Users express concerns over the **lack of customization** in Ambassador Software, limiting its adaptability to specific program needs. (5 reviews)
- Users experience a **steep learning curve** initially, but support eases the transition to effective use. (5 reviews)
- Users find the **complexity** in Ambassador Software overwhelming, particularly with its confusing backend and onboarding experience. (4 reviews)
- Users find the **limited customization** options in Ambassador Software restrict their ability to tailor the experience effectively. (4 reviews)
- Users find the **poor usability** of Ambassador Software overwhelming and non-intuitive, hindering their overall experience. (4 reviews)
- Time-Consuming (4 reviews)
- Users find the **setup process complex** , requiring significant time and effort for effective campaign implementation. (3 reviews)
- Users note the **need for improved HubSpot integration** and enhanced analytics for a better overall experience. (3 reviews)
- Users report facing **integration issues** with Ambassador Software, which complicates setup and user flow across platforms. (3 reviews)
- Missing Features (3 reviews)

## Ambassador Software Reviews
  ### 1. Extremely happy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley L. | Marketing Director/ Graphic Designer/Web Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Ambassador Software?**

This company is very hands on, and it was necessary because I needed thorough explaining when it came to the set up, although I was surprised to see that the overall integration was very fast and easy! My web team were able to help us reach the deadline thanks to their organization and follow up, and my Boss was extremely happy that we could launch on time. I am very happy to have our company Smart Choice Warranty as a part of the Ambassador family and feel confident that our customers will have ease of service and our brand looking good because of them! 

Thank you so much for all of your help!

**What do you dislike about Ambassador Software?**

I didn't run into any downsides so nothing I don't like this far

**What problems is Ambassador Software solving and how is that benefiting you?**

They are helping us keep track of all of our Agents sales and referrals

  ### 2. Ambassador Software and the Ambassador Team are the BEST of the BEST!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Janet V. G. | Author, Transformational Speaker - Founder of nonprofit Journey of Hope Survivors, Inc., Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2025

**What do you like best about Ambassador Software?**

The system has everything you need to build a business. They even offer an email marketing program to stay in touch with people who signed up for the program and those who are undecided.

**What do you dislike about Ambassador Software?**

There is nothing to dislike about the Ambassador Software.  Every team that I worked with is outstanding in its field.

**What problems is Ambassador Software solving and how is that benefiting you?**

In August 2025, I will launch a worldwide, interactive online course focused on spirituality. The program "7 Steps to Renew Your Life After a Tragedy" is an emotionally impactful product.  People who refer the course have a genuine concern for helping others improve the quality of their lives.  I set up an Ambassador Referral Program to reward those who refer others.

**Official Response from Geoff McDonald:**

> Wow — thank you for such an inspiring review! It means a lot to hear that both the platform and our team have had such a positive impact.

We’re especially honored to support a mission like yours. Launching a global course rooted in healing and renewal is powerful work, and we're proud that Ambassador is helping you build a referral program that reflects the heart behind it.

Thank you for trusting us to be part of your journey. We're cheering you on for a successful launch this August and beyond!

— Geoff McDonald and The Ambassador Team

  ### 3. Helped us get our referral program off the ground fast

**Rating:** 5.0/5.0 stars

**Reviewed by:** Renan V. | Graphic Designer &amp; Wordpress Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Ambassador Software?**

Honestly, just how easy it was to get set up. I'm not super techy, but still managed to figure most of it out without needing a ton of support. The dashboard's pretty straight forward, tracking works well, and we’ve already seen a solid boost in referrals since we started using it.

**What do you dislike about Ambassador Software?**

Would be nice if it had a couple more integrations built in, but it’s not a huge issue really.

**What problems is Ambassador Software solving and how is that benefiting you?**

We were looking for a simple way to run a referral program without building it all from scratch or managing a bunch of spreadsheets. Ambassador pretty much handles all the tracking, payouts, and link generation for us, which saves a ton of time. It’s also helped us grow our customer base through word of mouth, which is honestly way more effective than some of the paid ads we were doing before.

**Official Response from Geoff McDonald:**

> Thanks for the great feedback — we’re so glad to hear that you were able to get your referral program off the ground quickly, even without being super technical. That’s exactly what we aim for: powerful tools that are simple to use and deliver results fast.

We appreciate the note about integrations too — we're always expanding that list, and feedback like yours helps guide those decisions.

It's awesome to hear that referrals are already outperforming your paid ads — that's the magic of turning your customers into advocates. Thanks again for choosing Ambassador!

— Geoff McDonald and The Ambassador Team

  ### 4. Professional from start to finish

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julien L. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Ambassador Software?**

They seem to have thought of everything, and made it easy to use.  The best onboarding process I've experienced.  They are thorough, organized, friendly, and they know their software inside and out.

**What do you dislike about Ambassador Software?**

I haven't found any downsides at this point.

**What problems is Ambassador Software solving and how is that benefiting you?**

To this point, our referral and affiliate program has been manually tracked and inconsistant.  Basically just asking our customers to refer to friends and family to receive a reward.  We needed a way to automate the process and make it more exciting for our customers.  Ambassador solves that problem for us.

**Official Response from Geoff McDonald:**

> Thank you so much for the kind words and thoughtful review! We're thrilled to hear that the onboarding experience stood out—it’s something our team takes great pride in. Our goal is to make every step intuitive, helpful, and human, so it's incredibly rewarding to know that came through. We’re lucky to work with clients like you, and we’re here for anything you need as you continue to grow with Ambassador.

  ### 5. Would not recommend this platform due to the number of technical issues

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Ambassador Software?**

The idea of a referral program and having a centralized platform to manage it is great

**What do you dislike about Ambassador Software?**

Unfortunately the amount of technical problems is overwhelming. You basically have to manually verify every referral that comes through Ambassador because the platform itself is not reliable.

**What problems is Ambassador Software solving and how is that benefiting you?**

The idea of a referral program and having a centralized platform to manage it is great. However, I didn’t see many benefits, as there have been nonstop technical issues.

**Official Response from Geoff McDonald:**

> Hi there – thank you for sharing your honest feedback. While we’re happy to hear the concept of a centralized referral platform resonates with you, we’re sorry to learn that your experience has been impacted by technical issues.

This isn’t the standard we set for Ambassador, and we’d like to work with you directly to address the challenges you’ve faced. We are releasing Ambassador 3.0 on 9/1 and maybe this new version my solve a lot of your automation needs. 

If you can reach out to myself or your Customer Support Rep, we’ll prioritize reviewing your account and helping resolve any remaining issues. We value your partnership and the opportunity to make things right.

-Geoff McDonald (CEO of Ambassador)

  ### 6. Ambassador - Referral

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2025

**What do you like best about Ambassador Software?**

How it tracks everything for you. Everything is automated nicely.

**What do you dislike about Ambassador Software?**

That if one person used 2 different campaigns, it should only count as 1 QR code. However, it makes sense as to why it’s like this.

**What problems is Ambassador Software solving and how is that benefiting you?**

More sales through incentivizing our customers to sell more for us.

**Official Response from Geoff McDonald:**

> Thank you so much for the kind words! We're thrilled to hear that the automation and tracking capabilities are working well for you—it’s exactly what Ambassador is built to do: reduce manual work and let your programs scale with ease.

We also appreciate the constructive feedback regarding QR codes and campaign behavior. You're absolutely right—today, the same person participating in multiple campaigns is treated as a separate interaction per campaign, which is intentional for tracking and incentive accuracy. That said, we're exploring more flexible options in Ambassador 3.0 to give admins more control over how user identity is managed across campaigns.

And of course, it's amazing to hear you're seeing increased sales by empowering your customers to help drive growth. That’s the heart of what we do.

Thanks again for being part of the Ambassador community!

— Geoff McDonald (CEO) & The Ambassador Team

  ### 7. Ambassador is easy to use and great for our business

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Ambassador Software?**

Ambassador makes referral marketing easy to manage, customize, and track.

**What do you dislike about Ambassador Software?**

Setup can be complex for beginners and customizations take time.

**What problems is Ambassador Software solving and how is that benefiting you?**

Ambassador Software helps solve the challenge of tracking, managing, and rewarding affiliate referrals by automating the entire process, reducing manual effort, and increasing program transparency.

**Official Response from Geoff McDonald:**

> Hi there – thank you for your review and for sharing your experience! We’re thrilled to hear that Ambassador makes it easy for your team to manage, customize, and track your referral marketing.

We appreciate your note about the setup process and customization timelines. While we’ve designed the platform to be powerful and flexible, we recognize that there’s always room to improve the onboarding experience. Our team continues to refine setup workflows and provide resources to help new users get up to speed faster.

It’s great to know Ambassador has helped you automate and simplify tracking, managing, and rewarding your affiliate referrals. We look forward to continuing to support your success!

— Geoff McDonald (CEO of Ambassador) and The Ambassador Team

  ### 8. Seamless Transition and Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maddy C. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Ambassador Software?**

The Ambassador team has instilled confidence in our transition to this platform. Their industry knowledge, technical skills, and commitment to customer satisfaction made me feel secure throughout the onboarding process. We were able to connect, share strategies, and accomplish everything we needed in a timely manner. The platform itself is significantly more user-friendly for our affiliates, and they even took the time to develop custom functionalities to help our affiliates thrive on Ambassador. I’m especially grateful to have worked with Arthur and Blake—they’re not only incredibly helpful but also a pleasure to collaborate with.

**What do you dislike about Ambassador Software?**

There was no dashboard feature and we were unable to iframe our Kajabi pages into the portal.

**What problems is Ambassador Software solving and how is that benefiting you?**

Ambassador Software is solving several key challenges for us, primarily by streamlining affiliate management and enhancing user experience. Before transitioning, we struggled with a platform that was difficult for affiliates to navigate, leading to inefficiencies and lower engagement. Ambassador's user-friendly interface has significantly improved our affiliates' ability to access resources, track performance, and optimize their efforts, which in turn has boosted overall program success.

Additionally, the custom functionalities developed by the Ambassador team have addressed specific needs we had, making it easier for us to manage campaigns, automate workflows, and track key metrics. This level of customization has saved us time, reduced manual errors, and allowed us to focus more on strategic growth rather than operational headaches. Overall, Ambassador is empowering us to run a more efficient, scalable, and effective affiliate program.

  ### 9. Very helpful onboarding process to launch our Referral Program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Katharine Y. | VP of Marketing and Analytics, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Ambassador Software?**

The native application with Salesforce made the setup of our program much easier than expected. Blake and the onboarding team did a great job in answering our questions and giving us everything we needed to configure our first campaign. We really appreciated the articles and resources that we could reference while working through our setup.

**What do you dislike about Ambassador Software?**

Be mindful to dedicate at least a full day to set up the campaign, plus time for check-in calls.

**What problems is Ambassador Software solving and how is that benefiting you?**

Ambassador allows us to track and incentivize our word-of-mouth referral program and automate the administration of it.

**Official Response from Geoff McDonald:**

> We appreciate your feedback and the great review. Please let us know if you need anything else. 

  ### 10. Wonderful experience onboarding, very supportive team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaitlyn F. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2024

**What do you like best about Ambassador Software?**

We love how comprehensive the platform is. It integrates into our tech stack giving us the most efficiencies and opportunities in running this program.

**What do you dislike about Ambassador Software?**

We have a custom theme on our Shopify site, making the builder a bit tricky to use at first. However, the helpful team was able to troubleshoot and keep us on track.

**What problems is Ambassador Software solving and how is that benefiting you?**

We want to inspire & encourage our community to tell more people about the technology. Ambassador fills a key gap in our offerings, allowing us to incentivize the people we work with to tell the world about our technology.

  ### 11. Great conceptually but needs works

**Rating:** 3.5/5.0 stars

**Reviewed by:** Steph S. | Owner CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Ambassador Software?**

I loved that it integrates with multiple POS systems which allowed our business - which has both brick & mortar as well as ecommerce to use the platform. This was the only platform I found that worked for both POS systems which was incredibly valuable.

**What do you dislike about Ambassador Software?**

It took FOREVER to set up. I spent at least one month & several days on calls with tech support & the set up team. It was incredibly inefficient & the tech seemed clunky - not user friendly at all. Later in the year, we were asked to do updates in order to continue the functionality of the product. The updates would have taken several hours out of my day & were not simple to complete - it seemed complely counterintuitive to have the customers perform these updates. The customer support on this aspect was very poor & ultimately we left the platform because of it.

**What problems is Ambassador Software solving and how is that benefiting you?**

It helped us get in front of more customers by utilizing the affliate software. It also helped us bridge the gap between our brick & mortar stores and our ecommerce arm of the business since each part uses a different POS system - we needed something that could work with both Square & Shopify - this was the only platform I found that could do both which was incredibly valuable.

  ### 12. helpful program for referrals

**Rating:** 5.0/5.0 stars

**Reviewed by:** Blair W. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2024

**What do you like best about Ambassador Software?**

the intergration with salesforce to be able to track ambassadors and the widgets for easy sign up! It's easy to pay out as well!

**What do you dislike about Ambassador Software?**

The salesforce intergration was hard to set up and the directions weren't easy to follow but thankfully Shak from the ambassador team was able to help us get everything set up.

**What problems is Ambassador Software solving and how is that benefiting you?**

it allows us to give a percentage of our sales to people that reffer customers to us

  ### 13. Overall our Ambassador experience was positive and what we need for our referral rewards solution!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joyce G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about Ambassador Software?**

We appreciated the solution provided by your sales and onboarding team to include the Ambassador tech team member, Arthur in our final sales call and during onboarding.  Ultimately, your team understands your solution better than we can and we were able to collaborate with Arthur about our process and the best ways to implement Ambassador into that process.  This is an area we struggled in with our last referral/affiliate solution provider and this time we were able to get answers quickly and complete onboarding in record time.  Thank you, Arthur!

**What do you dislike about Ambassador Software?**

I think setting expectations about onboarding upfront is great, but I would like to see Ambassador invest in a better, more intuitive (and branded) onboarding solution.  Google Sheets have their purpose, but for the client experience they fall short and may be confusing.  Opening tabs upon tabs is just not user friendly even with someone walking you through it.  There are a ton of solutions available for onboarding clients that would make the experience go from good to great.

**What problems is Ambassador Software solving and how is that benefiting you?**

Ambassador is automating our process, saving us time and energy with our manual process.  Efficiency!

  ### 14. A great solution for what I needed!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael B. | Director of Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about Ambassador Software?**

So far, the entire experience has been seamless. We are gaining users every day and the response has been very positive. Customers are very impressed with our new solution and our website has been shared over 500 times in the first week alone.

**What do you dislike about Ambassador Software?**

Nothing to dislike so far. Hopefully the new user activity stays high and engagement stays where it is. Very very impressed so far.

**What problems is Ambassador Software solving and how is that benefiting you?**

Our biggest challenge was customer awareness. Our solution works extremely well on our pricing is aggressive, but if customers don't get into our system to use it, they won't know how good of a value it is. When other customers refer us, it is more beneficial than us trying to advertise ourselves. I don't need to explain to your team how important affiliate marketing is, but yours was the first solution that I could actually make work with our custom system.

**Official Response from Jeremy Foreshew:**

> Thanks for your kind review, Michael. We're looking forward to continuing to support your growth goals!

  ### 15. Fast and Efficient Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bo G. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about Ambassador Software?**

The ability to implement and  integrate quickly and provide a seamless solution for our mobile , app and desk top referal iniatives. Support was outstanding in this process.

**What do you dislike about Ambassador Software?**

Image uploads for branding and portla display need a bit of work.

**What problems is Ambassador Software solving and how is that benefiting you?**

We are able to mange all campaigns from one central platfo

**Official Response from Geoff McDonald:**

> Thanks for this review!!! We are excited to have you onboard and if you need anything else, don't hesitate to reach out. 

  ### 16. The service set up is more complicated than expected but we've been very happy with the team.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nicole S. | Co-Founder/COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Ambassador Software?**

That it tracks app downloads accurately.

**What do you dislike about Ambassador Software?**

It's complex to set up and has some user flow issues with how it plays with Apple.

**What problems is Ambassador Software solving and how is that benefiting you?**

Accurate tracking of app downloads to track affiliate commission.

**Official Response from Geoff McDonald:**

> Thanks for the feedback. This quarter we are focused on improving this onboarding experience - where clients can get onboarded in days not weeks. 

  ### 17. Amazing service and amazing product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sue K. | Co-founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2024

**What do you like best about Ambassador Software?**

It provides a seamless onboarding process, excellent customer service, and a feature-rich platform. It offers customizable referral programs, real-time tracking and reporting, automated payouts, and an efficient choice for affiliate marketing!

**What do you dislike about Ambassador Software?**

Customization on commission. But i believe this will be resolved soon.

**What problems is Ambassador Software solving and how is that benefiting you?**

It helps us expand our business by streamlining collaborations with influencers and travel agents..This leads to increased outreach, better engagement and marketing for our business.

  ### 18. Easy process to get going and great support throughout the setup and onboarding experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Ambassador Software?**

Customer support was great and helped walk us through the whole onboarding while we were pushing to launch under an accelerated timeline.

**What do you dislike about Ambassador Software?**

Software can be a bit buggy at times and hard to replicate issues.

**What problems is Ambassador Software solving and how is that benefiting you?**

Creating an affiliate portal and registration process

**Official Response from Geoff McDonald:**

> Thank you so much for your feedback. We are working hard to improve the platform and some of the bugginess; a lot of these changes will be done in 2025. 

  ### 19. Easy to Use Platform that Checks the Boxes for Referral Program

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Ambassador Software?**

The implementation team was very hands on and ensured a successful launch. The platform is pretty intutiive and can be managed by someone non-technical. We were able to leverage our internal engineering team to integrate nicely with our iOS app.

**What do you dislike about Ambassador Software?**

I wish there were more granular data at the individual email level as the platform sends a lot of emails.

**What problems is Ambassador Software solving and how is that benefiting you?**

Providing current members an easy option for referring new customers.

**Official Response from Geoff McDonald:**

> Thanks for your feedback. This is super helpful. The team has added your "dislike" as a "product roadmap" request. More to come in 2025. We have some new exciting things coming out. 

  ### 20. Ambassador: The referral solution I’ve been searching for!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Ambassador Software?**

Ambassador is a highly customizable solution that allows me to control privacy of those being referred so that i can create a HIPAA compliant referral program.

**What do you dislike about Ambassador Software?**

I would like to see continued development of login page customization.

**What problems is Ambassador Software solving and how is that benefiting you?**

Creating a hipaa compliant referral program which protects the privacy of patients.

  ### 21. Great product and a great team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2024

**What do you like best about Ambassador Software?**

We live this product because it is simple to use and integrates seamlessly! It has also been great to work with the team at GET Ambassador through this process, they've been wonderful and accommodating.

**What do you dislike about Ambassador Software?**

Not much we dislike about the software or onboarding!

**What problems is Ambassador Software solving and how is that benefiting you?**

This software is helping us with our referral program to obtain more customers and qualified leads through organic.

  ### 22. Great product & incredible team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Greg A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about Ambassador Software?**

Ambassador is probably the most capable tool we looked at and at an extremely reasonable cost.

**What do you dislike about Ambassador Software?**

No hard dislikes yet - we have been using Ambassador for 3 months.

**What problems is Ambassador Software solving and how is that benefiting you?**

It provides us with a referral aspect to the business.

**Official Response from Jeremy Foreshew:**

> Thanks for the kind words, Greg. We look forward to continuing to support your growth goals!

  ### 23. Powerful affiliate management software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2024

**What do you like best about Ambassador Software?**

Good software. Excellent bespoke support.

**What do you dislike about Ambassador Software?**

I expect it will get more powerful as new features are released

**What problems is Ambassador Software solving and how is that benefiting you?**

Allows us to easily create an affiliate program and have it largely self managed

  ### 24. Experience with Ambassador Software has been nothing but positive!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about Ambassador Software?**

What I loved most about Ambassador Software was the intuitive ease of usage. Being able to tailor the software to fit business needs was one of the pros.

**What do you dislike about Ambassador Software?**

I dont dislike anything about Ambassador Software

**What problems is Ambassador Software solving and how is that benefiting you?**

Tracking and incentivizing word-of-mouth referrals

  ### 25. I wouldn't recommend GetAmbassador for small businesses

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2022

**What do you like best about Ambassador Software?**

The product itself out of the box does work rather well.

**What do you dislike about Ambassador Software?**

1) The first problem with GetAmbassador, is that every additional feature costs money. For a small business, the price of the service 5x-ed (literally five times the original price) in 6 years. 

2) Furthermore, you can't leave (as is the case with more referral programs to be honest). We have hundreds of people sharing our links — and so if they raise the price, the cost for us to leave is very high because all of the links would shut off. 

3) Also, the support is non-existent, from what I understand all of the founding team has moved on — so it's basically just running as someone's acquisition. At the moment, all of my links have been down for 2 now, and literally no one has replied. My suggestion if you're looking for a referral program is to find a service where you OWN your links yourdomain/affiliatelinke123 etc. Otherwise, if you go with a referral company like GetAmbassador you are locked in. They'll raise the prices. And there is nothing you'll be able to do.

**Recommendations to others considering Ambassador Software:**

I already listed this.

**What problems is Ambassador Software solving and how is that benefiting you?**

Hundreds of people are sharing our links, driving us traffic and sales.

**Official Response from Jeremy Foreshew:**

> Hi Chris - 

I am sorry you felt compelled to write this review. I am also sorry that we did not get a chance to discuss your grandfathered plan despite the numerous emails we sent to you well in advance of the account cancellation. 

I hear your concerns, and would like to address them: 

1) Your original contract in 2014 was $250/month. It was raised to about $300/month in 2015 and  that hasn't changed since. 

2)  No one is forced to stay with Ambassador beyond their commitment.

3)  We pride ourselves on our support and if you read the reviews, you will see that our customers really appreciate and respect the hard work our success team puts in each and every day. 

I am very happy to hear that 'hundreds of people are sharing your links, driving you sales and traffic' as you mention. Glad we're doing our job,  creating revenue for your company.

We are proud of the success your campaign has had over the past 6 years (and is currently having, still using the platform) with Ambassador. This review is a misrepresentation of the situation, and labeling our company as a 'scam' is patently false.

  ### 26. Satisfied thus far but some features are confusing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2022

**What do you like best about Ambassador Software?**

Lots of options for giving users a good experience, lots of opportunities to customize experiences. Customization is pretty crucial because we don't have a traditional out of the box ecomm package, everything's custom built, so it needs to be relevant to how people use our service.

**What do you dislike about Ambassador Software?**

Reporting is sometimes unclear, features have been broken with no explanation.

**What problems is Ambassador Software solving and how is that benefiting you?**

Ambassador is helping us scale up new user collection at a very low CAC, although not at as fast of a rate as we're hoping.

  ### 27. Good service, great team!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about Ambassador Software?**

The helpfulness and availability of the team when I need it.

**What do you dislike about Ambassador Software?**

Missing some key features:
- Ability to easily refer new ambassadors
- Ability to easily pull data from ambassador list

**What problems is Ambassador Software solving and how is that benefiting you?**

Making it easy to pay ambassadors, accept new ambassadors into our program and track top-performing ambassadors.

  ### 28. 10/10 Would Recommend Ambassador

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2017

**What do you like best about Ambassador Software?**

Everything about it! Ambassador has allowed us to create both an Affiliate program and our Refer-a-Friend program. Both have added a great deal of value to our brand and our customers love it! The customer on-boarding experience with Ambassador has been phenomenal and they’ve helped us along the way as we continue to build out our program.

**What do you dislike about Ambassador Software?**

Honestly, there hasn’t been one thing we’ve come across that we’ve disliked thus far! Ambassador continues to make improvements and assist us as we scale.

**What problems is Ambassador Software solving and how is that benefiting you?**

Ambassador has allowed us to scale much quicker. We’ve found that by people referring others to our product, people feel much more emotionally attached to the product which has greatly helped our marketing efforts!

  ### 29. Only Ambassador Program you need!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin G. | VP Product Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2017

**What do you like best about Ambassador Software?**

The simplicity of setting up campaigns,  the ability to monitor every ambassador and their sales, and the ability to pay ambassadors all in one tool! I have tried numerous other softwares like Referral Candy and this software hands down does it all, they have just released a new look and function which supports the backend that much better. 

**What do you dislike about Ambassador Software?**

The codes are not as simple as a URL with our name, each unique code has to be mbsy.co/company/ambassador. These would be great if they were slimmer for handing out business cards or person to person marketing like a bit.ly shortcode length. But this software does the job right in the online environment of referring customers, it would just be better to put a friendly code on our teams business cards so there is a potienital sale during networking events.

**Recommendations to others considering Ambassador Software:**

Get a full time Ambassador lead internally to run your Ambassador program, someone with marketing and social media experience. It needs to be a full time job that a leader can guide quality ambassadors through proper messaging and communication. 

**What problems is Ambassador Software solving and how is that benefiting you?**

We are solving the power of word of mouth advertising by using GetAmbassador, our marketing force is limited by the fact we are a company. Once you have a community spreading the word about your brand/product the sky is the limit. Ambassadors are more trusted because they are an individual, not a marketing organization promoting the product. The benefits we have seen are from Ambassador testimonial videos. The refer a friend campaign has provided a streamlined, consumer facing page that makes it easy to capture consumer emails and allows them to share via social media to their network of friends and family. 

  ### 30. Powerful Referral / Affiliate Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** David L. | Founder & CEO, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2017

**What do you like best about Ambassador Software?**

Multi-campaign capabilities, dashboard, great referral platform and works very well as an affiliate platform as well. We also really liked the versatility in payment methods, including cash (paypal, bank transfer, dwolla), gift cards, store coupons, voucher codes. We also felt the customer on-boarding and on-going support were excellent!

**What do you dislike about Ambassador Software?**

I wound not call it a dislike... but given that GetAmbassador is a robust and powerful platform, it does take some up front effort to get it setup properly. It also requires an on-going commitment and focus to make the program successful. The GetAmbassador team was exceptional in helping us work through the implementation and continue to work with us on maximizing the effectiveness of our campaigns.

**Recommendations to others considering Ambassador Software:**

We researched the market extensively as we were evaluating platforms to launch our referral & affiliate programs. GetAmbassador combined all of our key requirements: ability to create and launch multiple campaigns as our referral programs vary depending on customer and prospect types. We also found this platform to be a great fit for an affiliate program with partners, influencers and re-sellers. Our customers and partners love the ability to track their referrals on the robust GetAmbassador dashboard. For our team it is also invaluable as we can effectively monitor, evaluate and manage our campaigns. We also loved the ability to provide cash, gift cards and / or store credits. The most impressive part of our experience was the organized and very responsive customer on-boarding and on-going support. This is a world class company and we look forward to many more successful years working with GetAmbassador!

**What problems is Ambassador Software solving and how is that benefiting you?**

To promote viral sharing of our products by our customers, prospects and partners with friends, family and followers. We have been able to amplify our reach exponential with the GetAmbassador platform increasing our qualified prospect base and conversions

  ### 31. Powerful referral marketing tools that are easy for your referral partners to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom F. | Senior Account Executive, Global Enterprise Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2017

**What do you like best about Ambassador Software?**

We've really enjoyed how transparent it makes the referral process. Your referral partners know the status of their referrals and you have high confidence that nothing is getting 'lost in the system'.

**What do you dislike about Ambassador Software?**

It works great - super easy for my team to share and engage with. No complaints really.

**What problems is Ambassador Software solving and how is that benefiting you?**

We really wanted something that would energize our referral program and add high transparency around how great referrals were being paid out. 

  ### 32. Great customer service!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Courtney W. | Account Executive, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2017

**What do you like best about Ambassador Software?**

Once we were up and running, Ambassador makes it easy to integrate our CRM with their software.  Their customer experience is very helpful and willing to answer any questions we've had along the way.  

**What do you dislike about Ambassador Software?**

There really isn't anything that I dislike about Ambassador!

**What problems is Ambassador Software solving and how is that benefiting you?**

We are a company that relies on referrals.  This was the first program that we tried.  The things that we loved was that it integrated with our CRM.  Considering we do everything through there, that was very important for us.  Other benefits is that this allows for more candidates to be added to our database.

  ### 33. #1 Referral Software in the Market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan L. | Founder, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2017

**What do you like best about Ambassador Software?**

Ambassador is the best referral software platform in the market. We run our affiliate, influencer, referral program all on Ambassador.

**What do you dislike about Ambassador Software?**

I wish we had signed up sooner! Ambassador has significantly grown our revenue. 

**What problems is Ambassador Software solving and how is that benefiting you?**

Ambassador has helped us grow and scale our referral program. We measure and track our revenue right in the Ambassador dashboard.  Ambassador is the best marketing investment we've made!

  ### 34. Great way to streamline referral programs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris O. | Senior Director, Product Marketing, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2017

**What do you like best about Ambassador Software?**

I love how easy the platform is to use and tap into our customers' advocacy. If you have a product your customers love and you don't have something like this, you have untapped wealth. Ambassador helps you tap into that gold mine pretty easily.

**What do you dislike about Ambassador Software?**

Nothing to dislike so far. It's been a solid experience.

**Recommendations to others considering Ambassador Software:**

If you have customers that love your product, this is one of the easiest ways to grow your company.

**What problems is Ambassador Software solving and how is that benefiting you?**

Our customers loved Gong and our product, but there was no easy way for us to leverage that advocacy into referrals or new business in some way. Ambassador helped us tap that gold mine and make it easy for our customers to refer their peers.


## Ambassador Software Discussions
  - [What is the difference between an ambassador and an affiliate?](https://www.g2.com/discussions/what-is-the-difference-between-an-ambassador-and-an-affiliate)
  - [What type of marketing is brand ambassador?](https://www.g2.com/discussions/what-type-of-marketing-is-brand-ambassador)
  - [What is ambassador application?](https://www.g2.com/discussions/what-is-ambassador-application)
  - [What is a referral ambassador?](https://www.g2.com/discussions/what-is-a-referral-ambassador)

- [View Ambassador Software pricing details and edition comparison](https://www.g2.com/products/ambassador-software/reviews?filters%5Bcompany_segment%5D%5B%5D=179&section=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A26%3A17+-0500&secure%5Bsession_id%5D=6847dfa0-03dc-409c-b39e-b57c18d81611&secure%5Btoken%5D=7e255be9cbc565fc0f29750533a6fd76057530812e198e96cc77dc1cb9c3e054&format=llm_user)
## Ambassador Software Integrations
  - [API](https://www.g2.com/products/api/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews)
  - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews)
  - [Tray](https://www.g2.com/products/https-www-tray-com-br-tray/reviews)
  - [Tray.ai](https://www.g2.com/products/tray-ai/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Ambassador Software Features
**Email Marketing**
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses

**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Online Marketing**
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
- Search Tracking and Optimization
- Conversion Rate Optimization
- Multivariate Testing
- Customizable Forms

**Messenger**
- Sequencing
- AI
- Video Chat
- Customization Interface
- Generative AI

**Detection**
- Payment Verification
- Bot Mitigation
- Real-Time Monitoring
- Alerts

**Link Options**
- Custom Links
- Referral Link Generator
- Smart Link

**Survey Management**
- Survey Builder
- Customizable Questions
- Templates
- Survey Distribution
- Mobile Survey
- Site Intercept Survey
- Pulse Surveys

**Rewards & Incentives**
- Reward Catalog
- Customization
- Bulk Ordering
- Budget Management
- Dashboard
- Analytics & Reporting
- User, Role, and Access Management
- Integrations
- Reward API

**Loyalty Experience**
- Loyalty Engine
- Rewards
- Membership
- Personalization
- Gamification
- Loyalty Cards

**Conversational AI - Conversational Commerce Platforms**
- AI chatbots
- Messaging and Notifications
- AI agents 
- Voice assistants
- Communication apps

**Agentic AI - Rewards and Incentives**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Customer Advocacy**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration

**Agentic AI - Affiliate Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Social Media Integration
- Campaign Planning

**Additional Functionality**
- AI Copilot
- Email Alerts
- Customer Segmentation
- Multi-Campaign
- Email Marketing
- Customizable Reports
- Social Advertising
- Widgets
- Reporting & Statistics
- API
- Generative AI
- Campaign Segmentation
- Email Templates
- Search/Filter
- Pre-Approved Content Library
- Surveys & Feedback
- Customer Advocacy
- Data Import/Export
- Social Promotion
- Employee Advocacy
- Activity Dashboard
- Alerts/Notifications
- Filtering
- Real-Time Updates
- Social Media Monitoring
- Customizable Fields
- Customizable Branding
- Email Distribution
- Nonprofit Advocacy
- A/B Testing
- Customizable Templates
- Content Library
- CRM
- Gamification
- Activity Tracking
- Discount Management
- Customer Engagement
- Campaign Management
- Incentive Management
- Campaign Analytics
- Engagement Tracking
- Real-Time Analytics
- Customer Accounts
- Communication Management
- Community Management
- Rewards Management
- Gift Card Management
- Multi-Channel Marketing
- User Management
- Visual Analytics
- Feedback Management
- Social Engagement
- Event Triggered Actions
- Loyalty Program
- Campaign Planning
- Rewards Program
- Advocate Management
- Lead Capture
- Referral Tracking
- Reporting/Analytics
- Promotions Management
- Pipeline Management
- Reference Request Automation
- Reminders
- Nomination Tracking
- Task Scheduling
- Calendar Management
- Reference Usage Tracking
- Audio References
- For Sales/Marketing
- Workflow Management
- Configurable Workflow
- Video References
- Survey/Poll Management
- Program Notices
- Contact Management
- Lead Management
- Customer Activity Tracking
- Customer Database
- ROI Tracking
- Lead Generation
- Conversion Tracking
- Referral Templates
- For Customer Referrals
- For Employee Referrals
- Lead Engagement
- Fraud Detection
- Performance Metrics

**Lead Management**
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Scoring and Grading
- Lead Nurturing
- Email Tracking
- Automated Alerts and Tasks
- CRM Lead Integration
- Third-Party Integrations
- Real-Time Data
- Social Marketing
- Email Marketing
- Multi-Channel Marketing
- Conversion Tracking
- ROI Tracking
- Activity Tracking
- Engagement Tracking
- Campaign Segmentation
- Search Marketing
- SMS Marketing
- Website Visitor Tracking

**Discovery**
- Referral Program
- Incentives
- 3rd-Party Trends

**Channels**
- Social Media Integration
- Website
- Text Message (SMS)
- Voice Assistants
- Other
- Multi-Channel Marketing

**Analysis **
- ID Analytics
- Intelligence Reporting
- Incident Reports
- Reporting/Analytics

**Tracking Options**
- Email Updates
- Activity Tracking
- Cookieless Tracking
- Conversion Tracking

**Survey Customization**
- Question Branching
- Branding
- Multimedia Support
- Multilingual Surveys

**Loyalty Platform**
- Communication Tools
- Customer Relationship Management (CRM)
- Loyalty Analytics
- Localization
- Integrations
- Gift Card Management
- Membership Management
- Discount Management
- Survey/Poll Management
- Rewards Management
- Promotions Management
- eCommerce Management
- Campaign Management
- Communication Management

**Platform integration - Conversational Commerce Platforms**
- Ecommerce stores
- Sales channels
- Payment Platform
- Internal tools

**Campaign Management**
- Program Management
- Event / Webinar Marketing
- Calendaring
- Budgeting
- Campaign Management
- Workflow Management
- Template Management

**Insight**
- Monitoring
- Adoption Insight
- Engagement Analysis

**Customers**
- Audience Targeting
- Profiles
- Analytics
- Lead Gathering
- Sales Conversion
- Customer Service Analytics
- Reporting/Analytics

**Administration**
- Fraud Markers
- Transaction Scoring
- Blacklisting

**Affiliate Management**
- Affiliate Network
- Commissions and Payouts
- Customization

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions
- Collaboration Tools
- Presentation Tools
- Data Analysis Tools
- Real-Time Data
- Visual Analytics

**Analytics and Reporting - Conversational Commerce Platforms**
- Conversational analytics
- Advance reporting

**Agentic AI - Loyalty Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Additional Functionality**
- Affiliate Management
- Customizable Templates
- Real-Time Data
- Performance Metrics
- Campaign Management
- A/B Testing
- Conversion Rate Optimization
- Campaign Analytics
- Rewards Management
- Advertising Management
- Email Templates
- Real-Time Analytics
- Electronic Payments
- User Management
- API
- Multi-Campaign
- Customer Segmentation
- Multi-Language
- Influencer Discovery
- Real-Time Reporting
- Reporting & Statistics
- Activity Dashboard
- Customizable Branding
- Lead Generation
- Customizable Reports
- AI Copilot
- Alerts/Notifications
- Multi Level Marketing (MLM)
- Social Promotion
- Data Import/Export
- Banner Management
- Commission Management
- Email Marketing
- Real-Time Monitoring
- Generative AI
- Visual Analytics
- Geotargeting
- Fraud Detection
- Multi-Channel Marketing
- Contact Management

**Additional Functionality**
- Customizable Templates
- AI Copilot
- Transaction History
- SMS Marketing
- Referral Tracking
- Customizable Branding
- Customer Surveys
- Member Portal
- Campaign Planning
- Client Portal
- Loyalty Program
- Email Marketing
- Customer History
- Activity Dashboard
- Performance Metrics
- Multi-Campaign
- Engagement Tracking
- Customer Profiles
- Social Promotion
- Customer Segmentation
- Customer Database
- API
- Point of Sale (POS)
- Generative AI
- Multi-Channel Marketing
- Customer Activity Tracking

**Social**
- Social Listening
- Social Sharing
- Social Campaigns
- Social Media Engagement
- Social Media Advertising
- Drip Campaigns
- Multi-Campaign

**Mobile**
- Mobile Optimization

**Agentic AI - Fraud Detection**
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Agentic AI - Conversational Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Dynamic Content

**Additional Functionality**
- Onboarding
- Risk Management
- Digital Signature
- Workflow Management
- Data Capture and Transfer
- Consent Management
- Customer Data Management
- AI Copilot
- Mobile Access
- For Financial Institutions
- Audit Trail
- Video Conferencing
- Behavior Tracking
- API
- Compliance Management
- Blockchain Support
- SDKs
- Search/Filter
- Geolocation
- Generative AI
- Multi-Language
- Scheduling
- Authentication
- Case Management
- Approval Process Control
- Alerts/Notifications
- Access Controls/Permissions
- Lifecycle Management
- Secure Data Storage
- Address Validation
- Biometrics
- Document Management
- Forms Management

**Additional Functionality**
- Single Sign On
- Phone Polling
- Online Polling
- Support Audio/Images/Video
- Engagement Tracking
- Question Library
- Data Visualization
- Survey/Poll Management
- Generative AI
- Word Clouds
- Alerts/Notifications
- AI Copilot
- Customizable Fields
- Template Management
- Email Management
- Interactive Content
- Q&A Management
- Surveys & Feedback
- Activity Tracking
- Feedback Management
- API
- Data Cleansing
- Email Marketing
- Data Security
- Anonymous Feedback
- URL Customization
- Question Piping
- Offline Response Collection
- Activity Dashboard
- NPS Survey Structure
- Drag & Drop
- Data Import/Export
- Response Validation
- Customer Segmentation
- Response Quotas
- Multi-Language
- Sentiment Analysis
- Email Reminders
- Gamification
- Randomization

**Additional Functionality**
- Customizable Fields
- API
- Real-Time Notifications
- Lead Nurturing
- Human Handover
- Lead Management
- Product Recommendations
- Customer Experience Management
- SMS Messaging
- Appointment Management
- Chat/Messaging
- Real-Time Monitoring
- Lead Distribution
- Campaign Segmentation
- Data Import/Export
- A/B Testing
- Real-Time Data
- Real-time Conversations
- Customizable Branding
- Lead Qualification
- Template Management
- Autoresponders
- Contact Database
- Customer Segmentation
- One-to-One Messaging
- Communication Management
- Campaign Management
- Activity Dashboard
- Lead Capture
- Appointment Scheduling
- Reporting & Statistics
- Event Triggered Actions
- Chatbot
- Group Messaging
- AI Copilot
- Customer Database
- Multi-Channel Communication
- Email Automation
- Surveys & Feedback
- CRM
- Engagement Tracking

**Reporting & Analytics**
- Basic Reporting
- Web Analytics
- ROI Analytics
- Revenue Analytics
- SEO / Keyword Analytics
- Behavior Analytics
- Real-Time Analytics
- Campaign Analytics
- Website Analytics
- Visual Analytics
- Sales Analytics

**Platform**
- Multichannel Sharing
- Forum
- Integration
- Content Distribution

**Platform**
- Customization 
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Output Document Generation
- Lead Generation
- Content Management
- Lead Management
- List Management
- Mobile Access

**Agentic AI - Marketing Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Campaign Planning

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- Social Media Integration

**Additional Functionality**
- Social Promotion
- Customizable Branding
- Monitoring
- CRM
- Reporting & Statistics
- Live Chat
- Customer Journey Mapping
- Generative AI
- Mass Texting
- Drag & Drop
- Email Templates
- Automated Scheduling
- Campaign Scheduling
- AI Copilot
- Social Media Monitoring
- Activity Dashboard
- Lead Capture
- Customizable Templates
- Marketing Automation
- Event Triggered Actions
- Marketing Calendar
- Customizable CTAs
- Multi-Channel Communication
- Data Import/Export
- Lead Qualification

## Top Ambassador Software Alternatives
  - [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) - 4.4/5.0 (388 reviews)
  - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,352 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,072 reviews)

