--- title: Ambassador Reviews meta_title: 'Ambassador Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 20 reviews by the users' company size, role or industry to find out how Ambassador works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 20 scale: '5' date_modified: '2026-08-07' parent_category: name: Development url: https://www.g2.com/categories/development --- # Ambassador Reviews **Vendor:** Gravitee.io **Category:** [API Development Tools](https://www.g2.com/categories/api-development) **Average Rating:** 4.3/5.0 **Total Reviews:** 20 ## About Ambassador Blackbird: The API Development Platform to Accelerate Prod-Ready APIs Harness AI-powered Code Generation, Instant Mocking, and On-Demand Ephemeral Test Environments to streamline your development process. - Code Faster with ready-to-use API development tools. - Collaborate Effortlessly to deliver production-ready APIs. - Optimize Your Workflow for seamless, efficient development. ## Ambassador Pros & Cons **What users like:** - Users appreciate the **ease of use** of Ambassador, simplifying API gateway setup and microservices deployment. (9 reviews) - Users value the **centralized platform** of Ambassador, making edge application management seamless and efficient. (3 reviews) - Users appreciate the **active development and comprehensive features** of Ambassador, enhancing their efficiency and satisfaction as developers. (3 reviews) - Users appreciate the **automation capabilities** of Ambassador, which streamline configuration and enhance API gateway setup. (2 reviews) - Users appreciate the **easy integrations** offered by Ambassador, simplifying their development processes and enhancing productivity. (2 reviews) - Integrations (2 reviews) - Speed (2 reviews) - User Interface (2 reviews) - API Management (1 reviews) - API Testing (1 reviews) **What users dislike:** - Users feel the product is **expensive** , particularly impacting small companies despite its valuable functionality. (5 reviews) - Users find **difficult configuration** challenging, especially lacking support and documentation for customized setups with Ambassador. (3 reviews) - Users find **limited community support** challenging when debugging issues, making configurations more difficult than expected. (2 reviews) - Users often experience **poor customer support** with Ambassador Labs, leading to unresolved issues and delayed assistance. (2 reviews) - Users find the need for **enhanced monitoring** , additional plugin support, and **lack of SNI hosting** in Ambassador concerning. (1 reviews) - Complexity (1 reviews) - Connectivity Issues (1 reviews) - Data Limitations (1 reviews) - Difficult Learning (1 reviews) - Frequent Updates (1 reviews) ## Ambassador Reviews ### 1. Good product **Rating:** 4.0/5.0 stars **Reviewed by:** Debaleena B. | Technical Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Ambassador?** Very user friendly and having dynamic options **What do you dislike about Ambassador?** Sometimes latency is observed in the product **What problems is Ambassador solving and how is that benefiting you?** Helping in the project ### 2. One of the best API Gateway/Ingress Controller **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Ambassador?** We are using Ambassador Edge Stack as an API gateway and an ingress controller for edge routing our APIs. We currently use ambassador in our dev, test, staging and production environments. **What do you dislike about Ambassador?** Debugging an issue is a bit difficult as the community support and the reference documents are fewer. Although if we follow the steps in official documents, the process will be more straightforward, if we want to configure ambassador according to our needs, it will be a bit difficult. Pricing is also an area to consider, it is a bit costly for paid plans. Free plans only cover upto 10,000 Request per month. **What problems is Ambassador solving and how is that benefiting you?** Mainly we use ambassador for API routing. In GKE, we also use it as an ingress controller, so we don't need to install any third party ingress controllers. We also use Ambassador as an API gateway in other cloud platforms like Azure for AKS. Ambassador Cloud is an added advantage for smooth management. **Official Response from Bailey DeCamillis:** > Thank you so much for the review!! ### 3. Smooth SAILING **Rating:** 3.5/5.0 stars **Reviewed by:** Aisha R. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2024 **What do you like best about Ambassador?** Easy interface, explanations for different products is very clear and easy to understand. **What do you dislike about Ambassador?** Nothing, I'm happy with it. Pricing is a little steep. But worth it. **What problems is Ambassador solving and how is that benefiting you?** Getting enough data to make important decisions ### 4. API Gateway powerful engine **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Ambassador?** Love the way the configuration changes are automatically read from the cluster Love the new WAF module Like the rate limit module **What do you dislike about Ambassador?** There have been many regressions with the latest versions Would love to see the source code public so we can check it and contribute **What problems is Ambassador solving and how is that benefiting you?** API Gateway, rate limit, WAF. Also custom authentication flows and JWT validation at the GW level. ### 5. Very secured and simple tools **Rating:** 4.0/5.0 stars **Reviewed by:** Preksha S. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Ambassador?** Ambassador labs has got the best Kubernetes- tools for a very easy and simple deployment procedure of our microservices. We have used Edge Stackwhic has got some amazing features like ingress controller, CORS support ans easy integration. **What do you dislike about Ambassador?** Being a small startup, it is little expensive as compared to others but provide amazing features. **What problems is Ambassador solving and how is that benefiting you?** It has benefitted us by the ease of building, testing and maintaining our apllication. ### 6. Simplify your Kubernetes Journey with -> Ambassador Labs **Rating:** 4.0/5.0 stars **Reviewed by:** harshal s. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Ambassador?** Edge stack api getway which will secure your clusters and route request form any services. **What do you dislike about Ambassador?** Nothing as of now I am exploring. But in future if any suggestions I'll definitely share **What problems is Ambassador solving and how is that benefiting you?** To manage the security of all 3rd party apis as well as own cross micro services api call with BBF service. That will secure the inter service api calling - [View Ambassador pricing details and edition comparison](https://www.g2.com/products/ambassador-labs/reviews?filters%5Bnps_score%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A45%3A45+-0500&secure%5Bsession_id%5D=92fb689c-76ee-46bd-8b7c-5d7eecf331b7&secure%5Btoken%5D=714b013c4d9c34384bd4227e704796439dc3cb4de04c35712259b2630cd7ee4c&format=llm_user) ## Ambassador Features **Development** - API Testing - Data Security - Orchestration - Scalability **Collaboration** - Design Management - Access Control - Visibility ## Top Ambassador Alternatives - [Kong Konnect](https://www.g2.com/products/kong-inc-kong-konnect/reviews) - 4.4/5.0 (325 reviews) - [Postman](https://www.g2.com/products/postman/reviews) - 4.6/5.0 (1,757 reviews) - [Workato](https://www.g2.com/products/workato/reviews) - 4.7/5.0 (748 reviews)