--- title: Amazon WorkSpaces Reviews meta_title: 'Amazon WorkSpaces Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 110 reviews by the users' company size, role or industry to find out how Amazon WorkSpaces works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 110 scale: '5' date_modified: '2026-08-09' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Amazon WorkSpaces Reviews **Vendor:** Amazon Web Services (AWS) **Category:** [Desktop as a Service (DaaS) Providers](https://www.g2.com/categories/desktop-as-a-service-daas) **Average Rating:** 4.2/5.0 **Total Reviews:** 110 ## About Amazon WorkSpaces Amazon WorkSpaces is a fully managed, secure cloud desktop service that enables organizations to provision virtual desktops for their users. These desktops can run on various operating systems, including Microsoft Windows, Amazon Linux 2, Ubuntu Linux, Rocky Linux, and Red Hat Enterprise Linux. By leveraging Amazon WorkSpaces, businesses can eliminate the need to procure and deploy hardware or install complex software, allowing for quick scalability to add or remove users as needed. Users can access their virtual desktops from multiple devices or web browsers, ensuring flexibility and continuity in their work environment. Key Features and Functionality: - Flexible Deployment Options: Choose between WorkSpaces Personal for persistent, personalized desktops tailored for individual users, or WorkSpaces Pools for non-persistent desktops suitable for users needing access to curated environments on ephemeral infrastructure. - Customizable Configurations: Select from a range of hardware and software configurations, including various instance types and storage options, to meet specific organizational needs. - Operating System Support: Supports multiple operating systems, including Microsoft Windows, Amazon Linux 2, Ubuntu Linux, Rocky Linux, and Red Hat Enterprise Linux, providing flexibility in deployment. - Security and Compliance: Integrates with existing Active Directory environments, supports multi-factor authentication, and offers encryption options to protect data both in transit and at rest. - Cost Efficiency: Operates on a pay-as-you-go pricing model, allowing organizations to pay only for the resources they use without the need for long-term contracts. Primary Value and Solutions Provided: Amazon WorkSpaces addresses the challenges of managing traditional desktop infrastructures by offering a scalable, secure, and cost-effective virtual desktop solution. It enables organizations to support remote and hybrid workforces, ensuring employees can securely access their desktops and applications from anywhere, at any time. By eliminating the complexities associated with hardware procurement, software installation, and capacity planning, Amazon WorkSpaces allows IT departments to focus on strategic initiatives rather than routine maintenance tasks. Additionally, its integration capabilities with existing IT environments and support for various operating systems make it a versatile solution for diverse business needs. ## Amazon WorkSpaces Reviews ### 1. In theory, should work great but it is confusing. **Rating:** 3.0/5.0 stars **Reviewed by:** Ellie C. | Accounting Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Amazon WorkSpaces?** It's a great way to work from home but this program is something I cannot get used to. It works well like any other programming but it has its quirks and issues. Without those issues, it would be a good software. **What do you dislike about Amazon WorkSpaces?** Amazon Workspaces feels outdated and weird and something you wouldn't expect from Amazon. It has funny issues that force you to use your regular computer and limit efficiency. Sometimes, I couldn't print inside AWS and had to log out in order to print. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** Amazon Workspaces is basically like a cloud for your computer. You can use any computer/laptop and virtually log into your desk. This is a great function for work-from-homers and people that travel for work. Essentially, it is like logging into your desk from anywhere in the world. ### 2. Very Slow - Can't rely at all times. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2021 **What do you like best about Amazon WorkSpaces?** Can be accessed from anywhere—no need to rely only on one machine. **What do you dislike about Amazon WorkSpaces?** Depends on the network and it is very slow depending on the software that is installed on the workspace. **Recommendations to others considering Amazon WorkSpaces:** Please do no go for AWS Workspaces if you are using hefty softwares. It will slow down your workspace performance. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** I don't have to have a separate dedicated laptop. I can login to my AWS workspace from any machine from anywhere. ### 3. The workspace itself is great but the support is TERRIBLE. **Rating:** 2.5/5.0 stars **Reviewed by:** Cristin H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Amazon WorkSpaces?** The workspace itself was created easily. **What do you dislike about Amazon WorkSpaces?** Support. I can't get anyone on the phone, through chat and it takes up to 24 hours to receive a response via email. **Recommendations to others considering Amazon WorkSpaces:** I would recommend if they update their support system. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** Being able to login remotely to a desktop and share certain information with colleagues . ### 4. Amazon Workspace Review **Rating:** 2.5/5.0 stars **Reviewed by:** Subham M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2020 **What do you like best about Amazon WorkSpaces?** AWS is a platform that gives you the access to use more than one Virtual machines using one user id of AWS. You don't need to switch machines to log into different VMs. Moreover AWS is quite secured which I feel as whenever you need to login to AWS you will have to generate a token using RSA application and then use that token with your secured pin. Also I like one more thing that is it doesn't disconnect the VM opened inside it even if you disconnect the AWS. **What do you dislike about Amazon WorkSpaces?** With such security I personally think they could have the support team easily reachable. Its really a pain to connect to the support team. It does not allow you to transfer data by copy pasting from your own local machine to AWS. **Recommendations to others considering Amazon WorkSpaces:** As per my experience I would say using AWS has pros and cons both. Its quite beneficial for me when I do my development in it. But also face problems while copy pasting any data from local machine to AWS. But the major part of my work is development which goes on smooth. From a developers point of view I would obviously recommend to use this product. It will save your time in many ways. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** I work as an Automation expert and I do process automation using Automation Anywhere tool. So I use AWS within which I do my development and as it provides you the access you use multiple VMs. It helps me to continue my development in one machine and I can parallelly run the code in a different VM. This is a great advantage for we developers atleast. ### 5. just like ms remote desktop **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Amazon WorkSpaces?** it works. it's like remote desktop but it's inside the cloud environment **What do you dislike about Amazon WorkSpaces?** it's really, really dog slow to start your workspace **What problems is Amazon WorkSpaces solving and how is that benefiting you?** access to databases inside of aws without port forwarding ### 6. It's all right. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Amazon WorkSpaces?** I like the ability to run linux or Windows in the AWS stack **What do you dislike about Amazon WorkSpaces?** The Mac client is very unstable and buggy. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** Giving access to stateside resources to offshore developers. ### 7. I use email only **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2017 **What do you like best about Amazon WorkSpaces?** I like that it allows you to have desktop notifications. **What do you dislike about Amazon WorkSpaces?** There is no friendly way to check the email over an app on my phone. I have to log in on browser and is annoying. Also, is not mobile friendly. I haven't tried but it looks like there are no integrations to send mass email (like YAMM for gmail). It will not automatically forward emails to my zendesk either. **Recommendations to others considering Amazon WorkSpaces:** Not mobile friendly, you can potentially have work-life balance this way. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** Communications. We have it integrated with zendesk too but is not very user friendly and we cannot forward emails automatically like in google. Because we have teams in China we use this server. ### 8. It Gets the Job Done **Rating:** 2.5/5.0 stars **Reviewed by:** Marleigh G. | Media Coordinator, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2017 **What do you like best about Amazon WorkSpaces?** It is relatively easy to use. Once logged in, all of my information is accessible and the addition of a private data file is great. **What do you dislike about Amazon WorkSpaces?** It can crash or give me issues while logging on. You should have strong internet service if you plan to use it. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** It helps keep me organized and ensures there are backups to all important documents. ### 9. product and services are some of the easiest and best virtual workspaces I have worked with **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2017 **What do you like best about Amazon WorkSpaces?** the product and services are some of the easiest one available. It has the best virtual worskpace i had ever worked with **What do you dislike about Amazon WorkSpaces?** NOt always easy to implement. Interface esssentially non functional in android **What problems is Amazon WorkSpaces solving and how is that benefiting you?** Business problems like virualization. Remote desktopping etc werre the good benefits of it. ## Amazon WorkSpaces Discussions - [What are Amazon WorkSpaces?](https://www.g2.com/discussions/what-are-amazon-workspaces) - [What is the use of Amazon WorkSpaces?](https://www.g2.com/discussions/what-is-the-use-of-amazon-workspaces) - [what will be the news on Amazon WorkSpaces ?](https://www.g2.com/discussions/what-will-be-the-news-on-amazon-workspaces) - 1 upvote - [Why it disconnected automatically even in strong network?](https://www.g2.com/discussions/35491-why-it-disconnected-automatically-even-in-strong-network) - 1 upvote - [Adding new users to a an Amazon Workspace](https://www.g2.com/discussions/34241-adding-new-users-to-a-an-amazon-workspace) - 1 upvote - [View Amazon WorkSpaces pricing details and edition comparison](https://www.g2.com/products/amazon-workspaces/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+23%3A30%3A13+-0500&secure%5Bsession_id%5D=46723ef3-a008-46f2-bf91-cc23d6e4e06d&secure%5Btoken%5D=d505139341c1a4309767c445664b62d373671bb57ccd6e20ab3a388d9fdb0584&format=llm_user) ## Amazon WorkSpaces Integrations - [Amazon AppStream 2.0](https://www.g2.com/products/amazon-appstream-2-0/reviews) - [Amazon CloudWatch](https://www.g2.com/products/amazon-cloudwatch/reviews) - [Keka](https://www.g2.com/products/keka/reviews) ## Amazon WorkSpaces Features **Functionality** - Desktop Virtualization - Application Virtualization **Functionality** - Desktop Virtualization - Backend Hosting - Hybrid Desktop Hosting - GPU Virtualization **Desktop Management** - Desktop Provisioning - Image Management - Load Balancing - Configuration Management - Remote Monitoring & Management - Service Level Agreement (SLA) Management - Data Storage Management - Performance Management - User Management - File Management - Compliance Management - Application Management - Task Management **Management** - Admin Console - Solution Integration - OS Compatibility - Cloud Infrastructure Selection **Support** - Multi-Device Portability **Additional Functionality** - Cloud Computing - Multi-Factor Authentication - AI Copilot - Device Management - Single Sign On - Backup and Recovery - BYOL Management - File Management - Generative AI - User Provisioning - Application Management - Cloud Encryption - Policy Management **Security** - Two-Factor Authentication - Single Sign-On (SSO) - Encryption - Access Controls and Permissions - Remote Access/Control - Mobile Access - Version Control - Application Access Control - Two-Factor Authentication - Role-Based Permissions **Additional Functionality** - DaaS - Activity Dashboard - Filtering - Self Service Portal - Backup and Recovery - Reporting/Analytics - Data Recovery - Multi-Device Support - Secure Data Storage - API - Single Sign On - Automatic Backup - Archiving & Retention - AI Copilot - Collaboration Tools - Remote Update/Installation - Secure Login - Real-Time Reporting - File Transfer - Server Monitoring - Generative AI - Alerts/Escalation - Multiple User Accounts - Issue Tracking - Disaster Recovery - Monitoring - Configurable Workflow - Reporting & Statistics - Active Directory Integration - Third-Party Integrations - Real-Time Monitoring - Search/Filter - Cloud Computing - Virtual Machine Migration - Status Tracking - Graphical User Interface - Virtual Server - Data Verification - VDI - Database Support - Data Synchronization - Data Replication - Virtual Machine Monitoring ## Top Amazon WorkSpaces Alternatives - [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) - 4.1/5.0 (520 reviews) - [V2 Cloud](https://www.g2.com/products/v2-cloud/reviews) - 4.7/5.0 (239 reviews) - [Workspace ONE](https://www.g2.com/products/workspace-one/reviews) - 4.0/5.0 (38 reviews)