--- title: Amazon WorkSpaces Reviews meta_title: 'Amazon WorkSpaces Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 110 reviews by the users' company size, role or industry to find out how Amazon WorkSpaces works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 110 scale: '5' date_modified: '2026-08-07' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Amazon WorkSpaces Reviews **Vendor:** Amazon Web Services (AWS) **Category:** [Desktop as a Service (DaaS) Providers](https://www.g2.com/categories/desktop-as-a-service-daas) **Average Rating:** 4.2/5.0 **Total Reviews:** 110 ## About Amazon WorkSpaces Amazon WorkSpaces is a fully managed, secure cloud desktop service that enables organizations to provision virtual desktops for their users. These desktops can run on various operating systems, including Microsoft Windows, Amazon Linux 2, Ubuntu Linux, Rocky Linux, and Red Hat Enterprise Linux. By leveraging Amazon WorkSpaces, businesses can eliminate the need to procure and deploy hardware or install complex software, allowing for quick scalability to add or remove users as needed. Users can access their virtual desktops from multiple devices or web browsers, ensuring flexibility and continuity in their work environment. Key Features and Functionality: - Flexible Deployment Options: Choose between WorkSpaces Personal for persistent, personalized desktops tailored for individual users, or WorkSpaces Pools for non-persistent desktops suitable for users needing access to curated environments on ephemeral infrastructure. - Customizable Configurations: Select from a range of hardware and software configurations, including various instance types and storage options, to meet specific organizational needs. - Operating System Support: Supports multiple operating systems, including Microsoft Windows, Amazon Linux 2, Ubuntu Linux, Rocky Linux, and Red Hat Enterprise Linux, providing flexibility in deployment. - Security and Compliance: Integrates with existing Active Directory environments, supports multi-factor authentication, and offers encryption options to protect data both in transit and at rest. - Cost Efficiency: Operates on a pay-as-you-go pricing model, allowing organizations to pay only for the resources they use without the need for long-term contracts. Primary Value and Solutions Provided: Amazon WorkSpaces addresses the challenges of managing traditional desktop infrastructures by offering a scalable, secure, and cost-effective virtual desktop solution. It enables organizations to support remote and hybrid workforces, ensuring employees can securely access their desktops and applications from anywhere, at any time. By eliminating the complexities associated with hardware procurement, software installation, and capacity planning, Amazon WorkSpaces allows IT departments to focus on strategic initiatives rather than routine maintenance tasks. Additionally, its integration capabilities with existing IT environments and support for various operating systems make it a versatile solution for diverse business needs. ## Amazon WorkSpaces Reviews ### 1. Great way to spin up desktops quickly **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2017 **What do you like best about Amazon WorkSpaces?** The speed at which you can build a desktop. You can keep your developers working with no delay. **What do you dislike about Amazon WorkSpaces?** It is billed per hour, so we have to make sure sessions are not being wasted. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** We can provide developers with new machines for development of new technologies without imaging a new computer each time. It definitely reduces the need for hardware. ### 2. Not as expected **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2018 **What do you like best about Amazon WorkSpaces?** I really love the flexibility to work anywhere. **What do you dislike about Amazon WorkSpaces?** The system is MUCH slower than we were told it would be. **What problems is Amazon WorkSpaces solving and how is that benefiting you?** I love the ability to login from any workstation! ## Amazon WorkSpaces Discussions - [What are Amazon WorkSpaces?](https://www.g2.com/discussions/what-are-amazon-workspaces) - [What is the use of Amazon WorkSpaces?](https://www.g2.com/discussions/what-is-the-use-of-amazon-workspaces) - [what will be the news on Amazon WorkSpaces ?](https://www.g2.com/discussions/what-will-be-the-news-on-amazon-workspaces) - 1 upvote - [Why it disconnected automatically even in strong network?](https://www.g2.com/discussions/35491-why-it-disconnected-automatically-even-in-strong-network) - 1 upvote - [Adding new users to a an Amazon Workspace](https://www.g2.com/discussions/34241-adding-new-users-to-a-an-amazon-workspace) - 1 upvote - [View Amazon WorkSpaces pricing details and edition comparison](https://www.g2.com/products/amazon-workspaces/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+19%3A06%3A20+-0500&secure%5Bsession_id%5D=4c7bdb9d-026f-4853-8dfb-450f6cf958ef&secure%5Btoken%5D=f927de098a417674ea0f753c588a0563abc944edb2f00c4addec0d9547d03b0b&format=llm_user) ## Amazon WorkSpaces Integrations - [Amazon AppStream 2.0](https://www.g2.com/products/amazon-appstream-2-0/reviews) - [Amazon CloudWatch](https://www.g2.com/products/amazon-cloudwatch/reviews) - [Keka](https://www.g2.com/products/keka/reviews) ## Amazon WorkSpaces Features **Functionality** - Desktop Virtualization - Application Virtualization **Functionality** - Desktop Virtualization - Backend Hosting - Hybrid Desktop Hosting - GPU Virtualization **Desktop Management** - Desktop Provisioning - Image Management - Load Balancing - Configuration Management - Remote Monitoring & Management - Service Level Agreement (SLA) Management - Data Storage Management - Performance Management - User Management - File Management - Compliance Management - Application Management - Task Management **Management** - Admin Console - Solution Integration - OS Compatibility - Cloud Infrastructure Selection **Support** - Multi-Device Portability **Additional Functionality** - Cloud Computing - Multi-Factor Authentication - AI Copilot - Device Management - Single Sign On - Backup and Recovery - BYOL Management - File Management - Generative AI - User Provisioning - Application Management - Cloud Encryption - Policy Management **Security** - Two-Factor Authentication - Single Sign-On (SSO) - Encryption - Access Controls and Permissions - Remote Access/Control - Mobile Access - Version Control - Application Access Control - Two-Factor Authentication - Role-Based Permissions **Additional Functionality** - DaaS - Activity Dashboard - Filtering - Self Service Portal - Backup and Recovery - Reporting/Analytics - Data Recovery - Multi-Device Support - Secure Data Storage - API - Single Sign On - Automatic Backup - Archiving & Retention - AI Copilot - Collaboration Tools - Remote Update/Installation - Secure Login - Real-Time Reporting - File Transfer - Server Monitoring - Generative AI - Alerts/Escalation - Multiple User Accounts - Issue Tracking - Disaster Recovery - Monitoring - Configurable Workflow - Reporting & Statistics - Active Directory Integration - Third-Party Integrations - Real-Time Monitoring - Search/Filter - Cloud Computing - Virtual Machine Migration - Status Tracking - Graphical User Interface - Virtual Server - Data Verification - VDI - Database Support - Data Synchronization - Data Replication - Virtual Machine Monitoring ## Top Amazon WorkSpaces Alternatives - [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) - 4.1/5.0 (520 reviews) - [V2 Cloud](https://www.g2.com/products/v2-cloud/reviews) - 4.7/5.0 (239 reviews) - [Workspace ONE](https://www.g2.com/products/workspace-one/reviews) - 4.0/5.0 (38 reviews)