--- title: Amazon WorkMail Reviews meta\_title: 'Amazon WorkMail Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 38 reviews by the users' company size, role or industry to find out how Amazon WorkMail works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 38 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

# Amazon WorkMail Reviews & Product Details

Amazon WorkMail is a secure, managed business email and calendar service with support for existing desktop and mobile email clients it gives users the ability to seamlessly access email, contacts, and calendars using Microsoft Outlook, web browser, or native iOS and Android email applications.

* * *

Seller
[Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
Discussions
[Amazon WorkMail Community](https://www.g2.com/products/amazon-workmail/discuss)
Solution Type

Best-of-Breed

Show More

## Value at a Glance

Averages based on real user reviews.

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/amazon-workmail/pricing)

## Top-Rated Alternatives

[

 ![Microsoft Outlook](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Outlook")

Microsoft Outlook

4.5/5(3,520)

](https://www.g2.com/products/microsoft-outlook/reviews)

[

 ![Thunderbird](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thunderbird")

Thunderbird

4.3/5(340)

](https://www.g2.com/products/thunderbird/reviews)

[

 ![Microsoft 365](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft 365")

Microsoft 365

4.6/5(5,855)

](https://www.g2.com/products/microsoft365/reviews)

[
View All Alternatives
](https://www.g2.com/products/amazon-workmail/competitors/alternatives)

## User Insights

Average based on 38 real user reviews.

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## Amazon WorkMail Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Amazon CloudWatch

](https://www.g2.com/products/amazon-cloudwatch/reviews)

Show More

 ![Igor Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Igor Z.")
IZ

Igor Z.

Senior DevOps Manager

Enterprise (\> 1000 emp.)

3/21/2026

"Very good mail system for integration with AWS."

5/5

What do you like best about Amazon WorkMail?

Easy to use, easy to configure and maintain. Good integration with other AWS services. Good integration with SSO thru Azure connection. Very good performance. Not expensive at all. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkMail?

I don't see the downsides. We get exactly what we need Review collected by and hosted on G2.com.

What problems is Amazon WorkMail solving and how is that benefiting you?

create a intra-team mail exchange for automated testing without interacting with huge and hard comapny wide azure mail Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

AH

Ahmed Gomaa H.

Mid-Market (51-1000 emp.)

4/3/2024

"Advantages and disadvantages of workmail"

5/5

What do you like best about Amazon WorkMail?

best app to communicate with our collages at work ,can sent email via it Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkMail?

ican not use it with out tokken and can not sent linkes in emails and can not conact with any person not work in amazon Review collected by and hosted on G2.com.

What problems is Amazon WorkMail solving and how is that benefiting you?

the Benefits or work maill it is easy to used and can contact with our cilent via it

and the problem in work mail can not used it with out tokken Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

6/2/2023

"Amazon WorkMail Experience"

4.5/5

What do you like best about Amazon WorkMail?

The most helpful about Amazon WorkMail is the Security and Compliance: Amazon WorkMail offers strong security measures to protect your email data. It includes built-in encryption for data in transit and at rest, spam and virus protection, and integration with AWS Identity and Access Management (IAM) for fine-grained access control. It also helps you meet compliance requirements such as HIPAA and GDPR Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkMail?

Learning Curve: If you're accustomed to using a different email service, transitioning to Amazon WorkMail may involve a learning curve for both administrators and end users. Getting familiar with the interface, administration tools, and specific features of WorkMail might require some adjustment. Review collected by and hosted on G2.com.

What problems is Amazon WorkMail solving and how is that benefiting you?

Amazon WorkMail help us on the Simplified Email Management: Amazon WorkMail simplifies email management for organizations. It provides an easy-to-use web-based console for administrators to set up and manage user mailboxes, reducing the administrative burden associated with traditional email infrastructure. This streamlines the process of creating, deleting, and managing email accounts, saving time and effort. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Burhan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Burhan K.")
BK

Burhan K.

Small-Business (50 or fewer emp.)

2/4/2023

"Secure way to manage your business email and calendaring."

4.5/5

What do you like best about Amazon WorkMail?

It is pretty easy to use I think. You can easily add a new user and manage every single user. Amazon is a nice company itself so it has nice customer support services. If you struggle with anything, you can get help easily. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkMail?

It is kinda expensive compared to other companies that provide the same service. It is the only thing that I can dislike about it. Despite the cost of it, it is an amazing choice. Review collected by and hosted on G2.com.

What problems is Amazon WorkMail solving and how is that benefiting you?

As a user of Amazon WorkMail, I have experienced the following benefits:

Efficient email management: WorkMail has a centralized platform for all my business emails, making it easy for me to organize, search and archive messages.

Enhanced security: I appreciate the peace of mind that comes with WorkMail's security measures, such as encryption, which help me comply with privacy regulations.

Mobile access: WorkMail allows me to access my email and calendar from any device, giving me the flexibility to stay connected and productive, even when I'm on the go.

In short, Amazon WorkMail has significantly improved my email management and communication with colleagues. It has also made my work more secure and cost-effective, allowing me to focus on more important tasks. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Muhammad N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad N.")
MN

Muhammad N.

Master Thesis Student

Small-Business (50 or fewer emp.)

1/12/2023

"Very responsive, easy to use and cost-effective"

4.5/5

What do you like best about Amazon WorkMail?

Amazon WorkMail is a managed email and calendar service that provides users with secure and scalable communication and collaboration capabilities. Some benefits of using Amazon WorkMail include:

Improved security: Amazon WorkMail uses multiple layers of security to protect data and ensure compliance with industry standards.

Increased productivity: The service provides users with tools to manage and organize their email and calendar and the ability to share calendars and schedule meetings.

Cost-effective: Amazon WorkMail is a pay-as-you-go service, which means you only pay for what you use.

Easy to use: The service is easy to set up and manage and integrates with existing email clients, such as Microsoft Outlook and Apple Mail.

Flexibility: Amazon WorkMail can be used on multiple devices and platforms, including PC, Mac, iOS and Android.

Reliability: Amazon WorkMail is built on the same infrastructure that powers Amazon.com, which provides high availability and durability of your email data. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkMail?

Limited customization options: Some users may find that they are unable to fully customize the look and feel of their email and calendar to match their specific needs.

Limited integrations: Amazon WorkMail can integrate with some email clients, such as Microsoft Outlook and Apple Mail, but it may not integrate with other third-party applications or services that some users require.

Additional cost for additional features: While Amazon WorkMail is a pay-as-you-go service, some advanced features may require additional costs which may not be budget-friendly for some users.

Limited support for certain email clients: Amazon WorkMail may not support certain email clients, like Microsoft Outlook for Mac, which could be a limitation for users who prefer to use that specific client.

Limited control over email data: Some users may prefer to have more control over their email data and where it is stored, and may not feel comfortable with storing their data on Amazon's servers. Review collected by and hosted on G2.com.

What problems is Amazon WorkMail solving and how is that benefiting you?

Security: Amazon WorkMail provides multiple layers of security to protect data and ensure compliance with industry standards, which helps organizations to secure their sensitive information from unauthorized access and breaches.

Productivity: Amazon WorkMail provides users with tools to manage and organize their email and calendar, as well as the ability to share calendars and schedule meetings, which helps to increase productivity and reduce the time and effort required to manage communication and collaboration.

Cost-effectiveness: Amazon WorkMail is a pay-as-you-go service, which means you only pay for what you use, which can help organizations to save money on communication and collaboration costs.

Scalability: Amazon WorkMail can be easily scaled to meet the needs of businesses and organizations of all sizes, which means that it can grow with your organization as your needs change.

Accessibility: Amazon WorkMail can be used on multiple devices and platforms, including PC, Mac, iOS and Android, which means that users can access their email and calendar from anywhere and on any device. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Jeric C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeric C.")
JC

Jeric C.

Customer Success Specialist

Small-Business (50 or fewer emp.)

1/6/2023

"Organized, easy to uses"

4.5/5

What do you like best about Amazon WorkMail?

Amazon WorkMail automatically encrypts all of my data at rest with encryption keys. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkMail?

I can tell you that Amazon WorkMail has received generally positive reviews and has been widely adopted by businesses as a reliable and secure email and calendar service. It is possible that some users may have had negative experiences with WorkMail or may not have found it to be the best fit for their specific needs, but this would be subjective and would depend on the individual circumstances of each user. Review collected by and hosted on G2.com.

What problems is Amazon WorkMail solving and how is that benefiting you?

Amazon WorkMail is a managed email and calendar service that is designed to provide businesses with a secure and scalable solution for email and calendaring. With WorkMail, businesses can access their email and calendar from any device, including desktop computers, laptops, tablets, and smartphones. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

AB

Andrey B.

DevOps Engineer

Medical Devices

Small-Business (50 or fewer emp.)

1/17/2023

"One the best solution for me to use as email hoster"

5/5

What do you like best about Amazon WorkMail?

Easy to administer for and simple navigations,

The price when you pay for exactly what you want.

Compatible with Google Workspace

Easy setup and integration with AWS services such as Amazon S3 and Amazon WorkDocs Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkMail?

The starting storage is only 50GB

There is no support of Mobile apps,

The Amazon WorkMail can be slow and unresponsive sometimes.

The price is far too expensive Review collected by and hosted on G2.com.

What problems is Amazon WorkMail solving and how is that benefiting you?

With WorkMail, businesses can access calendars and mails from all devices, such as personal PC and mobile devices. Because Amazon WorkMail is super fast, it helps my collegues to manage and scale their emails faster. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Sonam V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sonam V.")
SV

Sonam V.

Email Marketing Executive

Mid-Market (51-1000 emp.)

5/18/2021

"Great service in affordable price"

4.5/5

What do you like best about Amazon WorkMail?

Work mail is a very secure app for office work. It's a simple to use and clean interface. We never have to worry about our conversations. The Layout is very nice. You do not get a lot of spam emails in workmail. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkMail?

I have tried to open it by my phone, and the email does not open well. I still get lots of spam in my inbox. Review collected by and hosted on G2.com.

What problems is Amazon WorkMail solving and how is that benefiting you?

You can see native iOS and Android email applications. It has only genuine and meaningful mail in the inbox rather than spam emails. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/8/2020

"Great, easy to use interface"

5/5

What do you like best about Amazon WorkMail?

Simple to use, clean interface and very fast. The web server responds quick and forwards over information submitted through contact forms on our website without fail. You can easily readjust the window size and collapse the leftside menu bar for a bigger viewing area. Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkMail?

If you're not technically savvy it may be difficult to setup but Amazon has great user guides with step by step help. I'd estimate someone with an IT background could set it up in as little as 15 minutes but could take up to an hour or more if you're not familiar with this type of work.

The other thing I dislike is that the preview pane is too small as it divides the screen almost in half, top and bottom. I believe you can set it up so the split is left and right but I haven't tried that yet. I also haven't seen a feature to put a custom skin or color on Workmail although the default green isn't too bad.

\*EDIT - So I've switched the view to split the screen left to right and it is much better than top to bottom. Review collected by and hosted on G2.com.

What problems is Amazon WorkMail solving and how is that benefiting you?

Allows me to quickly send and receive email. I can subscribe to RSS feeds for my favorite news sources which is easy to do as well. Having email come through in almost real time allows for the most efficient response processes to determine whether or not it is important to respond or can be deleted. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

9/17/2020

"Good and affordable E-Mail service"

4.5/5

What do you like best about Amazon WorkMail?

Affordable, easy to setup, integrated with other AWS Services Review collected by and hosted on G2.com.

What do you dislike about Amazon WorkMail?

Two factor authentication not possible without Azure Active directoy (which is too expensive) Review collected by and hosted on G2.com.

Recommendations to others considering Amazon WorkMail:

Good tool for quick setup Review collected by and hosted on G2.com.

What problems is Amazon WorkMail solving and how is that benefiting you?

E-Mail communicaton Review collected by and hosted on G2.com.

Show More

11/25/2020
Validated ReviewerIncentivizedSource: G2 invite

## Questions about Amazon WorkMail? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Amazon WorkMail
](https://www.g2.com/products/amazon-workmail/discussions/new)

GU

Guest User
•
Last activity almost 3 years ago

Is Amazon WorkMail SaaS?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/is-amazon-workmail-saas)

[
View all Discussions
](https://www.g2.com/products/amazon-workmail/discuss)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/amazon-workmail/pricing)

Amazon WorkMail Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b11a81d5c3e4560f70bb3327880ef756/zoho-mail.png "Product Avatar Image")

Zoho Mail

4.4/5(729)

[
Compare Now
](https://www.g2.com/compare/amazon-workmail-vs-zoho-mail)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

4.5/5(3,520)

[
Compare Now
](https://www.g2.com/compare/amazon-workmail-vs-microsoft-outlook)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4d3654c575e3a3e9abc7bed4a5946ce8/proton-mail-for-business.png "Product Avatar Image")

Proton Mail For Business

4.6/5(494)

[
Compare Now
](https://www.g2.com/compare/amazon-workmail-vs-proton-mail-for-business)

##### 
##### Amazon WorkMail Features

Inbox Tools

Unified Inbox

Filters

Reminders

Coordination Tools

Calendar

Contacts

Task Management

Software Options

Desktop Application

Mobile Application

[
View More Features
](https://www.g2.com/products/amazon-workmail/features)

## Work at Amazon Web Services (AWS)?

Claim this profile to respond to reviews, update product info, and reach in-market buyers.

[
Claim this profile
](https://www.g2.com/products/amazon-workmail/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2)

##### Categories on G2

[Email Client](https://www.g2.com/categories/email-client)

##### Explore More

[What's the best PSA software for small businesses](https://www.g2.com/discussions/what-s-the-best-psa-software-for-small-businesses)[What's the best ATS for recruiters managing hundreds of applications per role without losing track of candidates?](https://www.g2.com/discussions/greenhouse-vs-lever-vs-workable-which-ats-is-actually-better-for-a-mid-market-company-hiring-across-multiple-departments)[What earned wage access software options exist for employers and what are the main differences between providers?](https://www.g2.com/discussions/what-earned-wage-access-software-options-exist-for-employers-and-what-are-the-main-differences-between-providers)

[Which ETO ERP has the strongest project-based costing and quoting tools for a custom manufacturer that lives and dies by accurate job cost estimates?](https://www.g2.com/discussions/which-eto-erp-has-the-strongest-project-based-costing-and-quoting-tools-for-a-custom-manufacturer-that-lives-and-dies-by-accurate-job-cost-estimates)[Best rated multi-country payroll provider](https://www.g2.com/discussions/what-s-the-best-rated-multi-country-payroll-provider)[Which client side protection platform is best for a SaaS company monitoring third-party scripts that are injected by tag managers and could exfiltrate session data?](https://www.g2.com/discussions/which-client-side-protection-platform-is-best-for-a-saas-company-monitoring-third-party-scripts-that-are-injected-by-tag-managers-and-could-exfiltrate-session-data)

[Show MoreShow Less](javascript:void(0);)