--- title: Amazon WorkMail Reviews meta\_title: 'Amazon WorkMail Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 38 reviews by the users' company size, role or industry to find out how Amazon WorkMail works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 38 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Amazon WorkMail Reviews & Product Details Amazon WorkMail is a secure, managed business email and calendar service with support for existing desktop and mobile email clients it gives users the ability to seamlessly access email, contacts, and calendars using Microsoft Outlook, web browser, or native iOS and Android email applications. * * * Seller [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) Discussions [Amazon WorkMail Community](https://www.g2.com/products/amazon-workmail/discuss) Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/amazon-workmail/pricing) ## Top-Rated Alternatives [ ![Microsoft Outlook](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Outlook") Microsoft Outlook 4.5/5(3,519) ](https://www.g2.com/products/microsoft-outlook/reviews) [ ![Thunderbird](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thunderbird") Thunderbird 4.3/5(340) ](https://www.g2.com/products/thunderbird/reviews) [ ![Microsoft 365](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft 365") Microsoft 365 4.6/5(5,855) ](https://www.g2.com/products/microsoft365/reviews) [ View All Alternatives ](https://www.g2.com/products/amazon-workmail/competitors/alternatives) ## User Insights Average based on 38 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Amazon WorkMail Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon CloudWatch ](https://www.g2.com/products/amazon-cloudwatch/reviews) Show More ![Hamza S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hamza S.") HS Hamza S. IT Support Engineer & VA Small-Business (50 or fewer emp.) 1/16/2023 "Why I prefer Amazon WorkMail" 3.5/5 What do you like best about Amazon WorkMail? I am writing to you today to express my enthusiasm for Amazon WorkMail. As an avid user, I have found that this platform offers a multitude of benefits that make it stand out from other email services. First and foremost, Amazon WorkMail offers exceptional security features. The platform is fully compliant with industry standards and regulations, such as HIPAA and SOC2, which gives me peace of mind knowing that my emails and attachments are protected. In addition, Amazon WorkMail also offers great flexibility and scalability. I can easily add or remove users as my team grows and I can also use it with my own domain. This makes it easy for me to manage and maintain my email service. Another aspect that I appreciate about Amazon WorkMail is its user-friendly interface. The platform is easy to navigate and has a clean and modern design, which makes it easy for me to stay organized and on top of my emails. Finally, Amazon WorkMail also integrates seamlessly with other Amazon Web Services, such as Amazon S3 and Amazon WorkDocs. This allows me to easily share and collaborate on documents with my team. Overall, I highly recommend Amazon WorkMail to anyone looking for a reliable and secure email service that offers great flexibility and scalability. Review collected by and hosted on G2.com. What do you dislike about Amazon WorkMail? While I do appreciate some aspects of the platform, I have encountered several issues that have caused me dissatisfaction. First and foremost, I have experienced poor customer support from Amazon WorkMail. I have had to wait for long periods of time to receive assistance with technical issues and the solutions provided were often not effective. Additionally, I have found that the platform's search functionality is lacking. It can be difficult to find specific emails or attachments, and the search results are not always relevant. Furthermore, I have found that Amazon WorkMail can be slow and unresponsive at times. This has caused delays in my work and has been a source of frustration. Another aspect that i dislike is the pricing, the cost of the platform can be expensive for small businesses or for personal use. I understand that these issues may not be applicable to everyone, but I wanted to bring them to your attention as they have greatly impacted my experience with Amazon WorkMail. Review collected by and hosted on G2.com. What problems is Amazon WorkMail solving and how is that benefiting you? As a user, I have found that Amazon WorkMail effectively addresses several key problems that are common to email services. One of the main issues it solves is the need for secure and compliant email communication. Amazon WorkMail is fully compliant with industry standards such as HIPAA and SOC2, which gives me peace of mind knowing that my emails and attachments are protected.In summary, Amazon WorkMail has greatly benefited me by providing a secure, flexible, and user-friendly email service that effectively addresses key problems and improves my work productivity. Review collected by and hosted on G2.com. Show More 10/3/2023 Validated ReviewerIncentivizedSource: G2 invite ![Selçuk K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Selçuk K.") SK Selçuk K. Senior DevOps/TechOps Consultant Small-Business (50 or fewer emp.) 1/12/2023 "More Elegant UI" 3.5/5 What do you like best about Amazon WorkMail? I like strong infrastructure that feature make me feel system base can scale more as much as client requested.Also like to easy configuration for adding domains Review collected by and hosted on G2.com. What do you dislike about Amazon WorkMail? GUI is not so much useful for many other third party integration , if users can extend features to be done their daily works more fast and flexible way could be more awasome. Review collected by and hosted on G2.com. What problems is Amazon WorkMail solving and how is that benefiting you? Amazon workMail solves that fast , easy and secure mail infrastructure for companies who do not want to think about how to scale their mail servers etc. With reliable system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 11/21/2022 "My Experience" 3.5/5 What do you like best about Amazon WorkMail? I love using the filter function through which we can filter & sort the emails, moreover, the email delivery is 100% in terms of email and newsletter also love the desktop application which gives a very immersive UI experience. Review collected by and hosted on G2.com. What do you dislike about Amazon WorkMail? It still lacks a mobile application, which can be difficult to navigate to add a third-party email client. Review collected by and hosted on G2.com. What problems is Amazon WorkMail solving and how is that benefiting you? We use WorkMail for our company since we use AmazonWorkmail as a service provider for better efficiency and good client retention throughout the team which increases our productivity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![MD S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MD S.") MS MD S. Deliverability & Compliance Specialist Small-Business (50 or fewer emp.) 1/26/2023 "Secure mail client but a bit Backdated" 4/5 What do you like best about Amazon WorkMail? Amazon provides the webmail service within competitive price range and offers advanced features including security, authentication protocols. Review collected by and hosted on G2.com. What do you dislike about Amazon WorkMail? I really don't like the UI of Amazon mail and ints not well integrated like it's competitors Review collected by and hosted on G2.com. What problems is Amazon WorkMail solving and how is that benefiting you? They provide webmail security with a cheaper price plan that helps for small businesses a lot Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 11/30/2022 "My Experience" 4/5 What do you like best about Amazon WorkMail? Great secure email, with minimum UI & 100% delivery rate which indeed helps to navigate and increase productivity which helps us navigate & reach more potential customers. Review collected by and hosted on G2.com. What do you dislike about Amazon WorkMail? WorkMail currently doesn't have a mobile-based application which in terms makes things a little tough but can be opened using mobile-based browsers. Review collected by and hosted on G2.com. What problems is Amazon WorkMail solving and how is that benefiting you? Our reach for sales increased by almost 35% since starting to use Amazon WorkMail, because of its faster delivery and better filtering functions which helps us combat spam emails. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 11/13/2022 "My Experience" 4/5 What do you like best about Amazon WorkMail? I love the rustic design, and the mail is secured and easy to use with minimal UI and more importantly best servers for 100% successful delivery of any email or newsletter. Review collected by and hosted on G2.com. What do you dislike about Amazon WorkMail? Currently doesn't have any application for mobile, the user experience is bad considering the web-based version. Review collected by and hosted on G2.com. What problems is Amazon WorkMail solving and how is that benefiting you? We use Amazon WorkMail for business purposes, our whole architecture and our team use it for better efficiency and good customer service Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 1/5/2023 "It works and it can be the future of work" 3.5/5 What do you like best about Amazon WorkMail? Seamlessly access to email, contacts, and calendars Review collected by and hosted on G2.com. What do you dislike about Amazon WorkMail? Not many resellers know about it and need more support. Review collected by and hosted on G2.com. What problems is Amazon WorkMail solving and how is that benefiting you? encryption of the data at rest with encryption keys you control Review collected by and hosted on G2.com. Show More 3/17/2025 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 1/17/2023 "Great mailing service for enterprises" 4/5 What do you like best about Amazon WorkMail? Streamlined messaging and calendar management Review collected by and hosted on G2.com. What do you dislike about Amazon WorkMail? Fewer features compared to known competitors Review collected by and hosted on G2.com. What problems is Amazon WorkMail solving and how is that benefiting you? Having a secure global address book Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Konstantin V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konstantin V.") KV Konstantin V. Software Development Manager Small-Business (50 or fewer emp.) 6/18/2017 "WorkMail is great for small business at least" 3.5/5 What do you like best about Amazon WorkMail? I like easy integration with the REST AWS services (e.g. SES, S3, DynamoDB, Lambda) Review collected by and hosted on G2.com. What do you dislike about Amazon WorkMail? Amazon doesn't provide the cases of WorkMail usage by big enterprises. I want to know the current adoption rate. Review collected by and hosted on G2.com. Recommendations to others considering Amazon WorkMail: Don't use quick configuration - it will create MailDirectory by default. It is not possible to use it for SSO. Use Simple directory at least. Review collected by and hosted on G2.com. What problems is Amazon WorkMail solving and how is that benefiting you? Mail service as a service :) Exchange journaling. SSO by using AWS SimpleAD Review collected by and hosted on G2.com. Show More 8/21/2020 Current UserValidated ReviewerSource: Organic RW Russell W. Small-Business (50 or fewer emp.) 7/30/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Great, straightforward business mail service" 4/5 What do you like best about Amazon WorkMail? There's very little complexity yet plenty of functionality. If you use Route53 the DNS setup is simple and support for dmarc and SPF taken care of easily. Add journalling at no cost, various email flow tools, nifty mobile device management and we found the spam filters excellent. Set-up and use of Outlook as the client was good too. Review collected by and hosted on G2.com. What do you dislike about Amazon WorkMail? The web client is a bit clunky, perhaps no more than others I guess and it is functional. The biggest challenge is that you can get the Exchange equivalent for the same price. I prefer Workmail, but it might be hard to justify why you would not use the de facto standard. Review collected by and hosted on G2.com. What problems is Amazon WorkMail solving and how is that benefiting you? Secure business email with all the required calendar sharing features. Workmail was very easy to set up and there's zero administration needed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Amazon WorkMail? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Amazon WorkMail ](https://www.g2.com/products/amazon-workmail/discussions/new) GU Guest User • Last activity almost 3 years ago Is Amazon WorkMail SaaS? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-amazon-workmail-saas) [ View all Discussions ](https://www.g2.com/products/amazon-workmail/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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