--- title: Amazon Textract Reviews meta\_title: 'Amazon Textract Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 27 reviews by the users' company size, role or industry to find out how Amazon Textract works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 27 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

# Amazon Textract Reviews & Product Details

Amazon Textract is a machine learning service that automates the extraction of text, handwriting, and structured data from scanned documents. Unlike traditional optical character recognition (OCR) systems, Textract understands the context of documents, enabling it to accurately identify and extract data from forms, tables, and various layouts without manual intervention. This capability allows businesses to process documents such as invoices, receipts, and identity documents efficiently, reducing the need for time-consuming manual data entry and enhancing overall operational efficiency. Key Features and Functionality: - Optical Character Recognition (OCR): Detects and extracts printed and handwritten text from documents, accommodating various fonts and styles. - Form Extraction: Identifies key-value pairs in forms, preserving the relationship between fields and their corresponding data, facilitating seamless data integration into databases. - Table Extraction: Maintains the structure of data within tables, ensuring that rows and columns are accurately represented in the extracted output. - Query-Based Extraction: Allows users to specify the data they need by posing natural language questions, enabling precise information retrieval without prior knowledge of the document's structure. - Signature Detection: Recognizes and locates signatures within documents, aiding in the verification and processing of signed forms. - Analyze Lending: Automates the classification and extraction of information from mortgage loan documents, streamlining the processing of loan packages. - Invoices and Receipts Processing: Extracts critical data from invoices and receipts, such as vendor names, invoice numbers, and total amounts, regardless of varying layouts. - Identity Document Analysis: Processes identity documents like passports and driver's licenses, extracting pertinent information to facilitate automated identity verification processes. Primary Value and Problem Solved: Amazon Textract addresses the challenges associated with manual data extraction from documents, which is often labor-intensive, error-prone, and time-consuming. By leveraging machine learning to automate this process, Textract enables organizations to: - Enhance Efficiency: Rapidly process large volumes of documents, reducing turnaround times and operational costs. - Improve Accuracy: Minimize human errors associated with manual data entry, ensuring higher data integrity. - Scale Operations: Easily adjust to varying workloads, accommodating business growth and fluctuating document processing demands. - Integrate Seamlessly: Incorporate extracted data into existing workflows and applications without the need for extensive reconfiguration or template creation. By automating the extraction of text and structured data from diverse document types, Amazon Textract empowers businesses to make faster, data-driven decisions and allocate resources more effectively.

* * *

Seller
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Discussions
[Amazon Textract Community](https://www.g2.com/products/amazon-textract/discuss)
Solution Type

Best-of-Breed

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

13 months

[
View More Pricing Information
](https://www.g2.com/products/amazon-textract/pricing)

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## User Insights

Average based on 27 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Arup M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arup M.")
AM

Arup M.

Senior Associate

Airlines/Aviation

Small-Business (50 or fewer emp.)

1/16/2025

"Review on Amazon Textract"

4.5/5

What do you like best about Amazon Textract?

Ease of Use It eliminates the need for manual data entry or complex OCR setups, making it simple to integrate into workflows.It processes large volumes of documents quickly, which is ideal for businesses with high data processing demands. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Cost The pricing can become expensive for businesses processing a large volume of documents.Integrating Textract into workflows may require a solid understanding of AWS infrastructure, which could be challenging for teams without prior AWS experience. Review collected by and hosted on G2.com.

What problems is Amazon Textract solving and how is that benefiting you?

Manual Data Entry Traditional data entry is time-consuming, error-prone, and labor-intensive.Handling Unstructured Data Many documents e.g., forms, invoices, contracts) have complex layouts that traditional OCR struggles to handle. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Abhishek s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek s.")
AS

Abhishek s.

IT Technical Recruiter

Small-Business (50 or fewer emp.)

7/10/2024

"good product"

5/5

What do you like best about Amazon Textract?

the best thing about amazon textract is that it accurately extract the text ,handwriting or any structured data from the docunment .its accuracy is best Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

the thing that i dislike the most about amazon textract is it service is too expensive especially for large scale docunment.there is limited language supported by amazon textract Review collected by and hosted on G2.com.

What problems is Amazon Textract solving and how is that benefiting you?

it help me in reducing the time spent on manual document handling this is the main benifit by using amazon textract. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

DB

Dolly B.

Senior Software Test Engineer

Mid-Market (51-1000 emp.)

7/5/2024

"Amazon Textract"

4.5/5

What do you like best about Amazon Textract?

It is amazing mechine learning service which is used for extracting the text / data from scanned documents. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

This is best. there is nothing to dislike about. Review collected by and hosted on G2.com.

What problems is Amazon Textract solving and how is that benefiting you?

This can eaisly extract the text, data or handwriting from the scanned documents. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/4/2021

"Super accurate OCR tool for detecting text from all sorts of forms."

5/5

What do you like best about Amazon Textract?

Calling the Textract API is straightforward, and it has incredible accuracy. I initially needed a tool to extract data from invoices, which was proving tricky, but now AWS fully supports reading from invoices. Great for automating business processes! Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

The API response was a bit difficult to understand and digest at first. Some better documentation to explain this would be highly apprecaited. It can also be quite pricy if you are not careful. Review collected by and hosted on G2.com.

What problems is Amazon Textract solving and how is that benefiting you?

We have an app that lets users design digital forms. With Textract, we can upload the clien'ts paper-based form and turn them into a digital equivalent. This saves us a lot of onboarding time as this is the major bottleneck for our business. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Manan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manan P.")
MP

Manan P.

Senior Software Engineer

Information Technology and Services

Enterprise (\> 1000 emp.)

9/20/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"An Intelligent OCR Service"

4.5/5

What do you like best about Amazon Textract?

Amazon Textract help a lot in implementation of Robotic Process Automation. Best usage of Amazon Textract is to extract data from physical documents / pdf. Apart from just performing Optical Character Recognition, it extracts key/value pair & table data from it, which basically help a lot in converting physical document into digital. It reduces efforts to perform OCR & Write rules engine to extract meaningful information. Ready to use & no custom training required to start with. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Sometimes Amazon Textract is not able to identify data in desired format & as of now there is no mechanism to train this service to identify those data. This can be a bottleneck for some situation. Review collected by and hosted on G2.com.

Recommendations to others considering Amazon Textract:

Try this service instead of only OCR. Best Service for Robotic Process Automation Review collected by and hosted on G2.com.

What problems is Amazon Textract solving and how is that benefiting you?

We have automation our Purchase Order processing. We are getting invoices in email, which are parsed through Amazon Textract & meaningful data is stored into our database. Review collected by and hosted on G2.com.

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10/5/2019
Current UserValidated ReviewerIncentivizedSource: G2 invite

ET

Easam T.

RPA developer

Enterprise (\> 1000 emp.)

5/1/2019

"The Best Optical Recognition software in the world"

5/5

What do you like best about Amazon Textract?

Amazon with its ground breaking research facilities enabled a marvelous Optical Charector recognition software that is capable of extracting text from documents and forms without hassle. Even though there are free tools like Google Tesseract and MODI suite from Microsoft. These require lot of tweaks and multiple trial and error scenarios to get the desired outcome which in turn requires lot of time and patience to deal with. so the project even might cross deadlines trying to find out the best possible configuration to deal with such free tools, on the other hand Amazon's textract is having built with thousands of free templates to choose from and with the elastic search what amazon claims can store millions of indexed document templates. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Nothing as such but a suggestion though, if its provided free of cost at least for some time then it can enable business users to experience the real power of it and also individual developers can contribute their development to the community thereby improving its abilities. Review collected by and hosted on G2.com.

Recommendations to others considering Amazon Textract:

I recommend everyone to try Amazon Textract before opting for any other paid OCR tools in the market like Abby and Adobe. Review collected by and hosted on G2.com.

What problems is Amazon Textract solving and how is that benefiting you?

Using Textract we can customize things according to our need we can extract the data with an accuracy of upto 100%. This is what had changed the way we use OCR in our projects and our customers are very happy about it, as it also provides them an ability to change things on the go with out much complexity. With Textract we can quickly automate document workflows, enabling you to process millions of document pages with in span of minutes to hours. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
GH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

5/28/2019

"Good Product"

5/5

What do you like best about Amazon Textract?

Amazon Textract is a powerful cloud based intelligent OCR tool for extracting text from scanned pdfs to handwriteen documents/Images. It uses a unique technique to extract data using machine learning from thousands of invoices, documents and templates present over the internet. This not only elimintates the need of additional hassle in customising stuff when using other OCR tools but also it improves the efficiency of the overall process by reducing time required for development and cost of the overall project. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Its implementation is some what easy but not that easy as Amazon claims, one has to perform multiple tweaks to get our desired outcome which is common with every other OCR softwares in the market like Abbyy etc. Artificial Intelligence will not work that effectively when using Textract on handwritten documents Review collected by and hosted on G2.com.

What problems is Amazon Textract solving and how is that benefiting you?

We have earilier tried other softwares like Abbyy Flexicapture, tesseract and MODI before we finally made use of Textract in our projects. It was quite easy to configure Textract when compared to other tools where we need to create our own template and train the software to work on a document. Thes steps can be minimized when using Textract, However accuracy is not always 100% and your mileage will vary depending upon the type of document you are trying to process like a handwritten receipt or scanned invoice etc. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

DB

Dorian B.

Branch manager

Enterprise (\> 1000 emp.)

5/28/2019

"Genius software "

5/5

What do you like best about Amazon Textract?

We can extract text from any pdf file from anywhere we like. This software which is cloud based can even read handwritten receipts which cuts cost of developing other software and saves time Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Most of the times we have issues with it on handwritten receipts but other than that not minor complaints Review collected by and hosted on G2.com.

Recommendations to others considering Amazon Textract:

Great solution but the handwritten receipts needs to be improved Review collected by and hosted on G2.com.

What problems is Amazon Textract solving and how is that benefiting you?

It’s much efficient that other solutions we have tried. Saves us a lot of time and our pears can expense mileage and other expenses from anywhere Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Andrea T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea T.")
AT

Andrea T.

ImproDucktivos

Small-Business (50 or fewer emp.)

5/28/2019

"Amazing"

5/5

What do you like best about Amazon Textract?

Amazon Textract

Easily extract text and data from virtually any document. This is amazing. The best product. I hope can share this information with other companys. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Amazon Textract is a service that automatically extracts text and data from scanned documents. Amazon Textract goes beyond simple optical character recognition (OCR) to also identify the contents of fields in forms and information stored in tables. Review collected by and hosted on G2.com.

Recommendations to others considering Amazon Textract:

None Review collected by and hosted on G2.com.

What problems is Amazon Textract solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

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6/4/2019
Validated ReviewerSource: Seller invite

 ![Dr. Deepak S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Deepak S.")
DS

Dr. Deepak S.

Sr. Lead Performance and Automation QA

Computer Software

Small-Business (50 or fewer emp.)

5/28/2019

"Amazon Textract Review"

5/5

What do you like best about Amazon Textract?

Reading data from table and workflow automation is the most likable feature of Amazon Textract. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Only available through AWS, it should be available as desktop application Review collected by and hosted on G2.com.

Recommendations to others considering Amazon Textract:

Due to diversified features and accuracy of scanning, i will highly recommend to use Amazon Textract. Review collected by and hosted on G2.com.

What problems is Amazon Textract solving and how is that benefiting you?

We are scanning the Bills and Invoice given by our various vendors. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

## Questions about Amazon Textract? Ask real users or explore answers from the community

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What is Amazon Textract used for?

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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

13 months

### Average Discount

13%

[
View More Pricing Information
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