--- title: Amazon Textract Reviews meta\_title: 'Amazon Textract Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 27 reviews by the users' company size, role or industry to find out how Amazon Textract works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 27 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Amazon Textract Reviews & Product Details Amazon Textract is a machine learning service that automates the extraction of text, handwriting, and structured data from scanned documents. Unlike traditional optical character recognition (OCR) systems, Textract understands the context of documents, enabling it to accurately identify and extract data from forms, tables, and various layouts without manual intervention. This capability allows businesses to process documents such as invoices, receipts, and identity documents efficiently, reducing the need for time-consuming manual data entry and enhancing overall operational efficiency. Key Features and Functionality: - Optical Character Recognition (OCR): Detects and extracts printed and handwritten text from documents, accommodating various fonts and styles. - Form Extraction: Identifies key-value pairs in forms, preserving the relationship between fields and their corresponding data, facilitating seamless data integration into databases. - Table Extraction: Maintains the structure of data within tables, ensuring that rows and columns are accurately represented in the extracted output. - Query-Based Extraction: Allows users to specify the data they need by posing natural language questions, enabling precise information retrieval without prior knowledge of the document's structure. - Signature Detection: Recognizes and locates signatures within documents, aiding in the verification and processing of signed forms. - Analyze Lending: Automates the classification and extraction of information from mortgage loan documents, streamlining the processing of loan packages. - Invoices and Receipts Processing: Extracts critical data from invoices and receipts, such as vendor names, invoice numbers, and total amounts, regardless of varying layouts. - Identity Document Analysis: Processes identity documents like passports and driver's licenses, extracting pertinent information to facilitate automated identity verification processes. Primary Value and Problem Solved: Amazon Textract addresses the challenges associated with manual data extraction from documents, which is often labor-intensive, error-prone, and time-consuming. By leveraging machine learning to automate this process, Textract enables organizations to: - Enhance Efficiency: Rapidly process large volumes of documents, reducing turnaround times and operational costs. - Improve Accuracy: Minimize human errors associated with manual data entry, ensuring higher data integrity. - Scale Operations: Easily adjust to varying workloads, accommodating business growth and fluctuating document processing demands. - Integrate Seamlessly: Incorporate extracted data into existing workflows and applications without the need for extensive reconfiguration or template creation. By automating the extraction of text and structured data from diverse document types, Amazon Textract empowers businesses to make faster, data-driven decisions and allocate resources more effectively. * * * Seller [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) Discussions [Amazon Textract Community](https://www.g2.com/products/amazon-textract/discuss) Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 13 months [ View More Pricing Information ](https://www.g2.com/products/amazon-textract/pricing) ## Top-Rated Alternatives [ ![Rossum](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rossum") Rossum 4.5/5(127) ](https://www.g2.com/products/rossum/reviews) [ ![Nanonets](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nanonets") Nanonets 4.7/5(96) ](https://www.g2.com/products/nanonets/reviews) [ ![Docparser](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Docparser") Docparser 4.6/5(54) ](https://www.g2.com/products/docparser/reviews) [ View All Alternatives ](https://www.g2.com/products/amazon-textract/competitors/alternatives) ## User Insights Average based on 27 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Mubashshir K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mubashshir K.") MK Mubashshir K. Software Engineer Enterprise (\> 1000 emp.) 1/15/2025 "Amazon Textract for Complex PDF format" 4/5 What do you like best about Amazon Textract? Ease of ingesting documents and speed of processing it and the output format. Review collected by and hosted on G2.com. What do you dislike about Amazon Textract? Cost associated with it is high when dealing with complex pdf having more pages. Review collected by and hosted on G2.com. What problems is Amazon Textract solving and how is that benefiting you? Extracting text from images present in pdf and also table layout preservation in final output. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rohan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohan S.") RS Rohan S. Senior Data Engineed Enterprise (\> 1000 emp.) 7/7/2019 "Nice Service for many Process Automation projects" 3.5/5 What do you like best about Amazon Textract? - Concept is very good - Provide Optical Character Recognition + Artificial Intelligence - No need to apply Regex or Custom rule set to extract meaningful information - Pay per Use billing model Review collected by and hosted on G2.com. What do you dislike about Amazon Textract? - Accuracy of this service is not satisfiable. - This service can not identify & extract text from all document & service does not provide any way to train it for these documents / data Review collected by and hosted on G2.com. Recommendations to others considering Amazon Textract: Consider this service for Document Processing related Robotic Process Automation Review collected by and hosted on G2.com. What problems is Amazon Textract solving and how is that benefiting you? This service can be integrated to automated document processing workflows Good for Robotic Process Automation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") GF Verified User in Financial Services Small-Business (50 or fewer emp.) 5/26/2019 "Great Product" 3.5/5 What do you like best about Amazon Textract? Amazon Textract is one the best OCR Image to Text products in the market, we have tried to use other alternatives from Azure and IBM however this have the least failure rate. We used this as part of RPA programme in which we were converting 100s of manually written forms by field staff into text and subsequent auto entry in the database. Review collected by and hosted on G2.com. What do you dislike about Amazon Textract? Expect Integration overhead and developer team time. Review collected by and hosted on G2.com. What problems is Amazon Textract solving and how is that benefiting you? process automation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") GE Verified User in Entertainment Small-Business (50 or fewer emp.) 5/24/2019 "Amazon produces amazing products! " 4/5 What do you like best about Amazon Textract? I like that Amazon makes it easy to work with Textract and you can always ask questions. Review collected by and hosted on G2.com. What do you dislike about Amazon Textract? Price point is a bit high, but otherwise it's perfect. Review collected by and hosted on G2.com. Recommendations to others considering Amazon Textract: Use their customer service, they are there to help! Review collected by and hosted on G2.com. What problems is Amazon Textract solving and how is that benefiting you? I am working with them to manage and add to the data we have, as well as to scale the business Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") GF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 5/26/2019 "Very speedy delivery " 4/5 What do you like best about Amazon Textract? I liked the way that my package was delivered. Review collected by and hosted on G2.com. What do you dislike about Amazon Textract? I didn’t like the way that the service was put together. Review collected by and hosted on G2.com. What problems is Amazon Textract solving and how is that benefiting you? I have realized the benefits that it will give me vascular I don’t have time otherwise to order. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Amazon Textract? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Amazon Textract ](https://www.g2.com/products/amazon-textract/discussions/new) GU Guest User What is Amazon Textract used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-amazon-textract-used-for) [ View all Discussions ](https://www.g2.com/products/amazon-textract/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 13 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/amazon-textract/pricing) Amazon Textract Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-comprehend.jpg "Product Avatar Image") Amazon Comprehend 4.3/5(84) [ Compare Now ](https://www.g2.com/compare/amazon-comprehend-vs-amazon-textract) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c928012591b39fdd3db0efd3568270d5/finereader-pdf-for-windows-and-mac.png "Product Avatar Image") FineReader PDF for Windows... 4.5/5(294) [ Compare Now ](https://www.g2.com/compare/amazon-textract-vs-finereader-pdf-for-windows-and-mac) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_72e2d818315bee5efda5f02e860ec301/tungsten-capture.png "Product Avatar Image") Tungsten Capture 4.3/5(25) [ Compare Now ](https://www.g2.com/compare/amazon-textract-vs-tungsten-capture) ## Work at Amazon Web Services (AWS)? 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