---
title: Amazon EC2 Systems Manager Reviews
meta_title: 'Amazon EC2 Systems Manager Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 135 reviews by the users' company size, role or industry
  to find out how Amazon EC2 Systems Manager works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 135
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# Amazon EC2 Systems Manager Reviews
**Vendor:** Amazon Web Services (AWS)  
**Category:** [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 135
## About Amazon EC2 Systems Manager
Amazon EC2 Systems Manager is a management service designed to help users automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems.





## Amazon EC2 Systems Manager Discussions
  - [What is Amazon EC2 Systems Manager used for?](https://www.g2.com/discussions/what-is-amazon-ec2-systems-manager-used-for) - 1 comment, 1 upvote

- [View Amazon EC2 Systems Manager pricing details and edition comparison](https://www.g2.com/products/amazon-ec2-systems-manager/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-07-24+08%3A31%3A19+-0500&secure%5Bsession_id%5D=03cc1f47-63d3-4bed-9ba3-7bebf36406a5&secure%5Btoken%5D=1be9cdac3e48c545af6826be825a257f38560e1a2781fb6a0152024884eb0a93&format=llm_user)
## Amazon EC2 Systems Manager Integrations
  - [Amazon AWS Platform](https://www.g2.com/products/amazon-aws-platform/reviews)

## Amazon EC2 Systems Manager Features
**Analysis**
- Threat Detection

**Platform**
- Unified Communications Platform
- Remote Access
- ITIL Policy Compliance
- Asset Tracking
- IT Knowledge Management

**Security**
- Endpoint Protection
- Patch Management
- Disaster Recovery
- Service Management
- Workflow Management

**Agentic AI - Enterprise IT Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Amazon EC2 Systems Manager Alternatives
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,673 reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,295 reviews)
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,954 reviews)