--- title: Amazon EC2 Systems Manager Reviews meta_title: 'Amazon EC2 Systems Manager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 135 reviews by the users' company size, role or industry to find out how Amazon EC2 Systems Manager works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 135 scale: '5' date_modified: '2026-07-12' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Amazon EC2 Systems Manager Reviews **Vendor:** Amazon Web Services (AWS) **Category:** [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 135 ## About Amazon EC2 Systems Manager Amazon EC2 Systems Manager is a management service designed to help users automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems. ## Amazon EC2 Systems Manager Reviews ### 1. EC2: An Honest Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2018 **What do you like best about Amazon EC2 Systems Manager?** What we like about this product is the variety of instance types, flexibility to run different types of operating systems and software. It's useful as it's not totally managed. Spot instances are nice. **What do you dislike about Amazon EC2 Systems Manager?** What we dislike about EC2 is that it takes a little long (about 5 minutes) to spin up a box. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Depolying our solution in the cloud. Ease of use and not having to manage our infistructure locally. ### 2. Building web based business apps **Rating:** 5.0/5.0 stars **Reviewed by:** Dima S. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** Flexible pricing, various instance types, good for development purposes **What do you dislike about Amazon EC2 Systems Manager?** Not enough Windows instances; more per hour flexibke pricing **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** No need for full time server management staff, easy way to start a project ### 3. Great flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2018 **What do you like best about Amazon EC2 Systems Manager?** The ability to spin up boxes quickly to test, try new ideas, whatever and then throw them away is a huge game changer for my teams. **What do you dislike about Amazon EC2 Systems Manager?** Hard to think of something since there are so many options and the ability to define my own. **Recommendations to others considering Amazon EC2 Systems Manager:** Learn how this interacts with other parts of the AWS ecosystem **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** The ability to prototype in greenfield environments and show management and end users. ### 4. Great for virtualizing our on premise servers **Rating:** 5.0/5.0 stars **Reviewed by:** John L. | Applications Developer, Research, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Amazon EC2 Systems Manager?** Availability, able to easily monitor the virtual servers **What do you dislike about Amazon EC2 Systems Manager?** Learning curve on setting up and deploy. Needed to teach the team. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Moving off on premise hardware that is no longer vendor supported. ### 5. Why ever use on-premise again? **Rating:** 5.0/5.0 stars **Reviewed by:** Devender V. | Devender Verma, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2018 **What do you like best about Amazon EC2 Systems Manager?** Fast, easy to spin up, highly configurable, secure and economic to run **What do you dislike about Amazon EC2 Systems Manager?** Not straightforward to migrate. Security group concepts take a while to understand **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Cost saving significantly. Staff cost reduction ### 6. deployed workloads in aws ec2 instances **Rating:** 5.0/5.0 stars **Reviewed by:** rohit b. | sr manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Amazon EC2 Systems Manager?** provides us the ability to scale the instance to needs of different clients. **What do you dislike about Amazon EC2 Systems Manager?** tiering of ec2 instence can be more finegrained expensive compared to **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** scaling to client needs ### 7. EC2 systems **Rating:** 3.5/5.0 stars **Reviewed by:** shraddha d. | product owner, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** the easy access, configuration and accessibility helps with faster deivery **What do you dislike about Amazon EC2 Systems Manager?** this product is very reliable and there in not much to dislike here **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** management of huge data ### 8. EC2 System Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** EC2 System Manager is perfect for native cloud environment. Some learning curve with the hybrid environment but overall it's great to offload the workload of infra with the service. Also need a security review as this service do provide elevated permission. **What do you dislike about Amazon EC2 Systems Manager?** elevated permission is some what tricky at first but can be a great tool when well designed. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** mainly with compliance and man power ### 9. Cloud Adapter **Rating:** 4.0/5.0 stars **Reviewed by:** jim b. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Amazon EC2 Systems Manager?** The variety of choices with OS and capabilities **What do you dislike about Amazon EC2 Systems Manager?** In inability to name the servers at the time of creation **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Minimize time to spin-up systems for service deployments ### 10. Single pane of class **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2018 **What do you like best about Amazon EC2 Systems Manager?** Single pane of glass for managing both EC2 cloud based servers and local on-premise servers as well. **What do you dislike about Amazon EC2 Systems Manager?** There really isn't a whole lot I disklike! **Recommendations to others considering Amazon EC2 Systems Manager:** Not really **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** We need a way to manage and administer and audit a large number of disparate systems across multiple datacenters, both on premise and in the cloud - Amazon EC2 Systems Manager does this for us. ### 11. Something Creative **Rating:** 4.5/5.0 stars **Reviewed by:** Travis Y. | Sr Manager Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Amazon EC2 Systems Manager?** Ease of setup, deployment, administration **What do you dislike about Amazon EC2 Systems Manager?** Would like to be able to size the instances based on neeeds, rather thabn pick from list **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Eliminate local IT ### 12. Pathing and Upgrades **Rating:** 4.5/5.0 stars **Reviewed by:** kshitij p. | SA, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** To have access to the instances directly via ssm and patch them **What do you dislike about Amazon EC2 Systems Manager?** Agent upgrades is a pain and is noit managed **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Patching, maintainence ### 13. Be happier with SSM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** SSM offers server administration that scales. Leveraging integrations with other AWS offerings, Systems Manager allows users to quickly and easily manage 1 to N instances in a repeatable, standardized approach. **What do you dislike about Amazon EC2 Systems Manager?** Documentation for Systems Manager has improved greatly, but some components of the service are still in need of attention. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** We use SSM for management and incident triage across multiple accounts. ### 14. Best management cloud tool **Rating:** 4.5/5.0 stars **Reviewed by:** Gaurav G. | QA, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Amazon EC2 Systems Manager?** Ease of deployment in the cloud without much expereince **What do you dislike about Amazon EC2 Systems Manager?** The EKS setup is painful, need better tools to support setting up clusters **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** n/a ### 15. Making it simple to run your app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** How simple it is to spin up an instance and to go from Dev to Production in minutes **What do you dislike about Amazon EC2 Systems Manager?** The time it can take sometimes to startup the instance **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** We were able to move a monolithic infrastructure over to a more managable cloud infrastructure. Benefits have included time to Production, ease of management and being able to really start practicing DevOps ### 16. Helped customer to save money and have better performance **Rating:** 4.5/5.0 stars **Reviewed by:** Ali R. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Amazon EC2 Systems Manager?** Helped customer to save money and have better performance **What do you dislike about Amazon EC2 Systems Manager?** None- it is better to be cheaper that more confortabke for all clients **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** cost ### 17. Ease of access, low cost **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2019 **What do you like best about Amazon EC2 Systems Manager?** It is cheaper compared to maintaining our own server. Easy to configure security. API access to do alot of things. **What do you dislike about Amazon EC2 Systems Manager?** No VPN access to internal network. Sometimes I feel that instance type is rigid. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Better and cheaper server maintainability. ### 18. containers **Rating:** 5.0/5.0 stars **Reviewed by:** dmitri f. | Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** Managment of EC2 instance, inventory, patch mangement, asset **What do you dislike about Amazon EC2 Systems Manager?** UI is not very good, sometimes css styles become broken **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** ec2 instances management ### 19. EC2 Stability **Rating:** 5.0/5.0 stars **Reviewed by:** mario p. | VP, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** EC2 is always up and has many optionsfor EC2 instances **What do you dislike about Amazon EC2 Systems Manager?** Nothing that I have seen so far.. Everything is great **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Scalability ### 20. ec2 with nitro **Rating:** 5.0/5.0 stars **Reviewed by:** Bushan G. | Data Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** Easy provisioning and enhanced network performance **What do you dislike about Amazon EC2 Systems Manager?** There is nothing I dislike about this product as of now **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Building Enterprise Data Platform ### 21. Great service! **Rating:** 3.0/5.0 stars **Reviewed by:** Natti N. | VP Technologies, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Amazon EC2 Systems Manager?** Simplicity in automation and deploying new instances **What do you dislike about Amazon EC2 Systems Manager?** Pricing is high when talking about large workloads **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Managing large scale EC2 instances ### 22. Ease of EC2 interaction for non CLI folks **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2018 **What do you like best about Amazon EC2 Systems Manager?** No need for a Putty session to the EC2 for running simple commands. **What do you dislike about Amazon EC2 Systems Manager?** Would like to have the ability to run commands in a visual responseexperience. **Recommendations to others considering Amazon EC2 Systems Manager:** Push Amazon to improve the product by trying it **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Ability to run commands to multiple systems for repetitive tasks.. Simplified and reduced time to respond to changes that span systems. ### 23. Patching **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2018 **What do you like best about Amazon EC2 Systems Manager?** The best part is not having to bring in third party tools to perform patching on a regular or scheduled basis. **What do you dislike about Amazon EC2 Systems Manager?** Had difficulties in the past with both windows and Linux but the product has come a long way, its working great as of today. **Recommendations to others considering Amazon EC2 Systems Manager:** NA **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Retiring older solutions for patching. ### 24. EC2 - scaling is a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Ron K. | Associate Director of STE, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Amazon EC2 Systems Manager?** flexibility, eas of use, options, cost, support **What do you dislike about Amazon EC2 Systems Manager?** licensing limitations with some Microsoft products **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** scalability and cost effectivness ### 25. Exec director, Production Tech **Rating:** 4.0/5.0 stars **Reviewed by:** Chris L. | Exec Director, Prod Tech, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Amazon EC2 Systems Manager?** Console provides easy to use and intuitive design features **What do you dislike about Amazon EC2 Systems Manager?** Configuration options are somewhat limited **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Rapid vm provisioning ### 26. Session Link is fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** Using the session link from within EC2 Systems Manager makes controlling access to Ec2 instances a much more streamlined and easy process. **What do you dislike about Amazon EC2 Systems Manager?** No autocomplete functionality in the virtual terminal. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Centralized access to EC2 instances via IAM users without having to distributed SSH Keys. Also reducing surface area of security groups by removing SSH ### 27. No Worries **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** I love the fact that i can spin up instances of various sizes quickly. Also able to choose additional sizing options which are always welcomed **What do you dislike about Amazon EC2 Systems Manager?** THe console can be cumbersome if you are not use to it, Sometimes this will require additional research and training **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** availability of instances and business critical applications ### 28. Looking forward to use it **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** The integration with different services with AWS along with the OS support functionality **What do you dislike about Amazon EC2 Systems Manager?** Some of the features like the logging that would place the password in plain text in cloudtrail and if encrypted would place both the encrypted password and the decryption key **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Going to the next level of support in Operations ### 29. S3 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2018 **What do you like best about Amazon EC2 Systems Manager?** Scaleability is the best featurte appreciated by all clinets and thats what makes S3 the best souyion for Data Lakes available in market **What do you dislike about Amazon EC2 Systems Manager?** Cost can be still optimized and thats what AWS should try and work out and also the partner margins can be better **Recommendations to others considering Amazon EC2 Systems Manager:** Go for it **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Data Lakes ### 30. New User but like the power of EC2 Systems Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2018 **What do you like best about Amazon EC2 Systems Manager?** It makes managing a large number of instances easier and gives me a comprehensive view of what is going on with them. **What do you dislike about Amazon EC2 Systems Manager?** There is nothing I dislike about the product. I have not currently used it long enough to tell. **Recommendations to others considering Amazon EC2 Systems Manager:** good product to use **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Managing our cloud environment better. ### 31. in love with ec2 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Amazon EC2 Systems Manager?** i really like how easy we can start using everything, the console is really intuitive. **What do you dislike about Amazon EC2 Systems Manager?** I think things could be a little more integrated when we are talking about tagging (we need to tag everything separatedly, instances, volumes, snapshots, ami, etc) **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** basically all our services run on ec2 ### 32. This is about EC@ Systems Manager **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Amazon EC2 Systems Manager?** This service is realky useful for configuration management and some level of patch management. Running powershell and more **What do you dislike about Amazon EC2 Systems Manager?** it is the as mature as we want it to be Doesnt work wekk with Linux More improvements to this feature will be useful **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Patch management and automated configuration management ### 33. Smart and brilliant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** The quick leverage and load balancing feature of the tool are impressive **What do you dislike about Amazon EC2 Systems Manager?** Downtime recovery is an area that they need to improve. **Recommendations to others considering Amazon EC2 Systems Manager:** Prior understanding of this tool is important to set your expectations straight. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Most of the time it is related to Customer applications ### 34. Using EC2 Systems Manager is the only way to keep your EC2 instances configured and in compliance. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** I love being able to keep a central location to manage all the EC2 instances that we use. **What do you dislike about Amazon EC2 Systems Manager?** I'd like an easier way to give feedback to Amazon, for new feature ideas. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** All management consoles should be linked and accessible at one location for ease. ### 35. Good for DevOps **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Amazon EC2 Systems Manager?** It integrates other services such as cloudwatch, inspector. I hopes that System manager will become hub service. **What do you dislike about Amazon EC2 Systems Manager?** IAM role is little confusion. I hopes that it integrates other CI/CD solution to make it better. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** We utilize this service in DevOps pipeline. Good tools for Infrastructure-as-a-Code. ### 36. Solved our problem **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Amazon EC2 Systems Manager?** We don`t need any data center inside the company and we can access everywhere 24/7 **What do you dislike about Amazon EC2 Systems Manager?** Its not that easy to monitor. We can check CPU or traffic but we cant measure things like memory. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Our crawling systems. They are all inside AWS using EC2 ### 37. SSM Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** I love encrypted parameter store and run command **What do you dislike about Amazon EC2 Systems Manager?** Rate limiting. I also had a hard time find the documentation on what the rate limit was **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** I used it for hybrid integrations, secure or plan text param storage, keyless ec2 instances management ### 38. Ec2 instances efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2018 **What do you like best about Amazon EC2 Systems Manager?** The ability to spin up and delete any instance size in a few minutes **What do you dislike about Amazon EC2 Systems Manager?** The password recovery process can be complicated **Recommendations to others considering Amazon EC2 Systems Manager:** N/a **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** I use it as a develeper box. I also use it as build agent for my teamcity app. ### 39. Ec2 Flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** Its on the fly provisioning and its cost effectiveness **What do you dislike about Amazon EC2 Systems Manager?** not really a dislike but more on missing capability where you can customize the number of CPU on the machine **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Automation of task such as patching and software installation and scripting ### 40. ease of use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Amazon EC2 Systems Manager?** everything is laid in a well presented manner. easy to understand. **What do you dislike about Amazon EC2 Systems Manager?** i don’t dislike anything about it. to me it’s ease of use removes any dislikes **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** no longer have to wait months to get a VM from our systems group ### 41. SSM review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Amazon EC2 Systems Manager?** centralized management of configuration within the OS, new remote access feature **What do you dislike about Amazon EC2 Systems Manager?** console view needs some work, hard to find the SSM runs at times associated to a particular ec2 instance **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** boot strapping agent installs within AMI's for post proviisoning ### 42. EC2 = The one and only **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon EC2 Systems Manager?** The ease of use. It is very easy to deploy, maintain, and administrate. **What do you dislike about Amazon EC2 Systems Manager?** There isn't really anything I don't like about AWS EC2. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** EC2 instances are the lifeblood of our company. Our whole product runs on these instances. ### 43. Enjoyable Experience so far **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Amazon EC2 Systems Manager?** Enjoy the plethora of options that allows us to easily choose differrent capacities for our various workflows. **What do you dislike about Amazon EC2 Systems Manager?** Billing can be somewhat confusing at times.. Learning curve can also be steep coming from a desktop experience. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Generalized compute. ### 44. Efficient and reliable. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Amazon EC2 Systems Manager?** Amazon products are trusted tools within our organization due to their reliability and ability to deliver value. **What do you dislike about Amazon EC2 Systems Manager?** Amazon products can sometimes be a challenge. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Amazon EC2 is a great source of value over traditional on-peen data centers. ### 45. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Amazon EC2 Systems Manager?** Dirt cheap, and so easy to start and stop instances. Install anything you want on them. **What do you dislike about Amazon EC2 Systems Manager?** nothing it's so easy! I highly reccommend **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** We use it to scale up to powerful machines when we need more CPU ### 46. Flexible and powerful computing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Amazon EC2 Systems Manager?** EC2 instances are flexible platforms and powerful computing platform to process and analyze different types of data. **What do you dislike about Amazon EC2 Systems Manager?** Not very scalable based on real time processing demand. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** We are processing and analyzing data from publicly available sources. ### 47. Still learning **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2018 **What do you like best about Amazon EC2 Systems Manager?** We recently got the directive to move our servers to AWS so it is stillk new to us, So far the process has been easy. **What do you dislike about Amazon EC2 Systems Manager?** Nothing so far will continue to evaluate. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Not sure. ### 48. Fast Easy to deploy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2018 **What do you like best about Amazon EC2 Systems Manager?** The ease of the console, and the rapid provsioning **What do you dislike about Amazon EC2 Systems Manager?** I do not like the the inconsistent drive assignments associated with general purpose ssd EBS and Linux. I get drives assigned nvme1n1 and nvme0n0. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Scalability ### 49. Use exactly what you need, when you need it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Amazon EC2 Systems Manager?** I like that I can manage all my AWS resources in one place. **What do you dislike about Amazon EC2 Systems Manager?** The GUI has a little bit of a learning curve **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Running our infrastructure without having to focus on keeping things running. ### 50. Amazon EC2 Systems Manager review **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya P. | Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2018 **What do you like best about Amazon EC2 Systems Manager?** The tool is pretty handy with the ability to manage everything in one place. I am able to get all information I need and pin the important one vs good to have ones. Able to setup thing in no time. Very helpful **What do you dislike about Amazon EC2 Systems Manager?** Nothing so far. I am fairly new to the platform and was able to get things done in no time. **What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?** Single point to manage my instance with the ability to go for granular details if needed. ## Amazon EC2 Systems Manager Discussions - [What is Amazon EC2 Systems Manager used for?](https://www.g2.com/discussions/what-is-amazon-ec2-systems-manager-used-for) - 1 comment, 1 upvote - [View Amazon EC2 Systems Manager pricing details and edition comparison](https://www.g2.com/products/amazon-ec2-systems-manager/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+21%3A06%3A58+-0500&secure%5Bsession_id%5D=08aca1df-3a85-4748-9ff8-64075046ef68&secure%5Btoken%5D=cdcbebdfd7c2c09ac215150dfc739d4a1d28908f64215e025bdf70f26eb29acf&format=llm_user) ## Amazon EC2 Systems Manager Integrations - [Amazon AWS Platform](https://www.g2.com/products/amazon-aws-platform/reviews) ## Amazon EC2 Systems Manager Features **Analysis** - Threat Detection **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Amazon EC2 Systems Manager Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,541 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,293 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,948 reviews)