--- title: Amazon EC2 Systems Manager Reviews meta\_title: 'Amazon EC2 Systems Manager Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 135 reviews by the users' company size, role or industry to find out how Amazon EC2 Systems Manager works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 135 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Amazon EC2 Systems Manager Reviews & Product Details Amazon EC2 Systems Manager is a management service designed to help users automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems. * * * Seller [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) Discussions [Amazon EC2 Systems Manager Community](https://www.g2.com/products/amazon-ec2-systems-manager/discuss) Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 23 months [ View More Pricing Information ](https://www.g2.com/products/amazon-ec2-systems-manager/pricing) ## Top-Rated Alternatives [ ![NinjaOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NinjaOne") NinjaOne 4.7/5(5,024) ](https://www.g2.com/products/ninjaone/reviews) [ ![Freshservice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshservice") Freshservice 4.6/5(1,347) ](https://www.g2.com/products/freshservice/reviews) [ ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer") TeamViewer 4.5/5(4,150) ](https://www.g2.com/products/teamviewer/reviews) [ View All Alternatives ](https://www.g2.com/products/amazon-ec2-systems-manager/competitors/alternatives) ## User Insights Average based on 135 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Amazon EC2 Systems Manager Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon AWS Platform ](https://www.g2.com/products/amazon-aws-platform/reviews) Show More ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 11/27/2018 "SSM review" 3.5/5 What do you like best about Amazon EC2 Systems Manager? centralized management of configuration within the OS, new remote access feature Review collected by and hosted on G2.com. What do you dislike about Amazon EC2 Systems Manager? console view needs some work, hard to find the SSM runs at times associated to a particular ec2 instance Review collected by and hosted on G2.com. What problems is Amazon EC2 Systems Manager solving and how is that benefiting you? boot strapping agent installs within AMI's for post proviisoning Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Mid-Market (51-1000 emp.) 11/28/2018 "EC2 = The one and only" 5/5 What do you like best about Amazon EC2 Systems Manager? The ease of use. It is very easy to deploy, maintain, and administrate. Review collected by and hosted on G2.com. What do you dislike about Amazon EC2 Systems Manager? There isn't really anything I don't like about AWS EC2. Review collected by and hosted on G2.com. What problems is Amazon EC2 Systems Manager solving and how is that benefiting you? EC2 instances are the lifeblood of our company. Our whole product runs on these instances. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Enterprise (\> 1000 emp.) 11/27/2018 "Enjoyable Experience so far" 4.5/5 What do you like best about Amazon EC2 Systems Manager? Enjoy the plethora of options that allows us to easily choose differrent capacities for our various workflows. Review collected by and hosted on G2.com. What do you dislike about Amazon EC2 Systems Manager? Billing can be somewhat confusing at times.. Learning curve can also be steep coming from a desktop experience. Review collected by and hosted on G2.com. What problems is Amazon EC2 Systems Manager solving and how is that benefiting you? Generalized compute. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") UO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 11/27/2018 "Efficient and reliable. " 4.5/5 What do you like best about Amazon EC2 Systems Manager? Amazon products are trusted tools within our organization due to their reliability and ability to deliver value. Review collected by and hosted on G2.com. What do you dislike about Amazon EC2 Systems Manager? Amazon products can sometimes be a challenge. Review collected by and hosted on G2.com. What problems is Amazon EC2 Systems Manager solving and how is that benefiting you? Amazon EC2 is a great source of value over traditional on-peen data centers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 11/26/2018 "Easy to use" 5/5 What do you like best about Amazon EC2 Systems Manager? Dirt cheap, and so easy to start and stop instances. Install anything you want on them. Review collected by and hosted on G2.com. What do you dislike about Amazon EC2 Systems Manager? nothing it's so easy! I highly reccommend Review collected by and hosted on G2.com. What problems is Amazon EC2 Systems Manager solving and how is that benefiting you? We use it to scale up to powerful machines when we need more CPU Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Enterprise (\> 1000 emp.) 11/26/2018 "Flexible and powerful computing platform" 5/5 What do you like best about Amazon EC2 Systems Manager? EC2 instances are flexible platforms and powerful computing platform to process and analyze different types of data. Review collected by and hosted on G2.com. What do you dislike about Amazon EC2 Systems Manager? Not very scalable based on real time processing demand. Review collected by and hosted on G2.com. What problems is Amazon EC2 Systems Manager solving and how is that benefiting you? We are processing and analyzing data from publicly available sources. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Enterprise (\> 1000 emp.) 11/29/2018 "Still learning" 3.5/5 What do you like best about Amazon EC2 Systems Manager? We recently got the directive to move our servers to AWS so it is stillk new to us, So far the process has been easy. Review collected by and hosted on G2.com. What do you dislike about Amazon EC2 Systems Manager? Nothing so far will continue to evaluate. Review collected by and hosted on G2.com. What problems is Amazon EC2 Systems Manager solving and how is that benefiting you? Not sure. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") UI Verified User in Information Services Small-Business (50 or fewer emp.) 11/29/2018 "Fast Easy to deploy" 4.5/5 What do you like best about Amazon EC2 Systems Manager? The ease of the console, and the rapid provsioning Review collected by and hosted on G2.com. What do you dislike about Amazon EC2 Systems Manager? I do not like the the inconsistent drive assignments associated with general purpose ssd EBS and Linux. I get drives assigned nvme1n1 and nvme0n0. Review collected by and hosted on G2.com. What problems is Amazon EC2 Systems Manager solving and how is that benefiting you? Scalability Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 11/26/2018 "Use exactly what you need, when you need it" 5/5 What do you like best about Amazon EC2 Systems Manager? I like that I can manage all my AWS resources in one place. Review collected by and hosted on G2.com. What do you dislike about Amazon EC2 Systems Manager? The GUI has a little bit of a learning curve Review collected by and hosted on G2.com. What problems is Amazon EC2 Systems Manager solving and how is that benefiting you? Running our infrastructure without having to focus on keeping things running. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign AP Aditya P. Enterprise (\> 1000 emp.) 6/12/2018 "Amazon EC2 Systems Manager review" 4.5/5 What do you like best about Amazon EC2 Systems Manager? The tool is pretty handy with the ability to manage everything in one place. I am able to get all information I need and pin the important one vs good to have ones. Able to setup thing in no time. Very helpful Review collected by and hosted on G2.com. What do you dislike about Amazon EC2 Systems Manager? Nothing so far. I am fairly new to the platform and was able to get things done in no time. Review collected by and hosted on G2.com. What problems is Amazon EC2 Systems Manager solving and how is that benefiting you? Single point to manage my instance with the ability to go for granular details if needed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Amazon EC2 Systems Manager? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Amazon EC2 Systems Manager ](https://www.g2.com/products/amazon-ec2-systems-manager/discussions/new) GU Guest User • Last activity over 2 years ago What is Amazon EC2 Systems Manager used for? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-amazon-ec2-systems-manager-used-for) [ View all Discussions ](https://www.g2.com/products/amazon-ec2-systems-manager/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 23 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/amazon-ec2-systems-manager/pricing) Amazon EC2 Systems Manager Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/aws-service-catalog.jpg "Product Avatar Image") AWS Service Catalog 4.2/5(30) [ Compare Now ](https://www.g2.com/compare/aws-service-catalog-vs-amazon-ec2-systems-manager) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ec0c38c7a0b645a17bfff00d56e51583/ninjaone.png "Product Avatar Image") NinjaOne 4.7/5(5,024) [ Compare Now ](https://www.g2.com/compare/amazon-ec2-systems-manager-vs-ninjaone) ##### ##### Amazon EC2 Systems Manager Features Analysis Threat Detection Platform Unified Communications Platform Remote Access ITIL Policy Compliance Security Endpoint Protection Patch Management Disaster Recovery [ View More Features ](https://www.g2.com/products/amazon-ec2-systems-manager/features) ## Work at Amazon Web Services (AWS)? 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