---
title: Amazon EC2 Systems Manager Reviews
meta_title: 'Amazon EC2 Systems Manager Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 135 reviews by the users' company size, role or industry
  to find out how Amazon EC2 Systems Manager works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 135
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# Amazon EC2 Systems Manager Reviews
**Vendor:** Amazon Web Services (AWS)  
**Category:** [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 135
## About Amazon EC2 Systems Manager
Amazon EC2 Systems Manager is a management service designed to help users automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems.




## Amazon EC2 Systems Manager Reviews
  ### 1. Not as good as running Docker or my own VM's

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2018

**What do you like best about Amazon EC2 Systems Manager?**

Convenience of tools for imaging, spectrum of sizes to choose from, ease of changing hardware spec on the fly

**What do you dislike about Amazon EC2 Systems Manager?**

The console interface is very restrictive. It is difficult to switch between regions for easily managing multiple environments. There is no way to recover from hardware "faults" that may occur on start-up, requiring a very expensive process to recover machines that may only need to do a quick fsck scan, for example.

**Recommendations to others considering Amazon EC2 Systems Manager:**

Automate your own management of EC2's and expect to spend time with developing custom tools. Do not rely on AWS console management

**What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?**

Rapid deployment and network management

  ### 2. EC2 Systems Manager

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2018

**What do you like best about Amazon EC2 Systems Manager?**

Ability to manage containers when deploying workloads into the cloud

**What do you dislike about Amazon EC2 Systems Manager?**

The lack of ability to monitor workloads while they are running

**What problems is Amazon EC2 Systems Manager solving and how is that benefiting you?**

<p>Deploy the workload</p>


## Amazon EC2 Systems Manager Discussions
  - [What is Amazon EC2 Systems Manager used for?](https://www.g2.com/discussions/what-is-amazon-ec2-systems-manager-used-for) - 1 comment, 1 upvote

- [View Amazon EC2 Systems Manager pricing details and edition comparison](https://www.g2.com/products/amazon-ec2-systems-manager/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A15%3A01+-0500&secure%5Bsession_id%5D=ec19f563-ea97-472d-bc17-e4e45ff609e2&secure%5Btoken%5D=59f2bd4be4459c9187242b20b213e5f69e363e027ed18642e127b5bbdafbe085&format=llm_user)
## Amazon EC2 Systems Manager Integrations
  - [Amazon AWS Platform](https://www.g2.com/products/amazon-aws-platform/reviews)

## Amazon EC2 Systems Manager Features
**Analysis**
- Threat Detection

**Platform**
- Unified Communications Platform
- Remote Access
- ITIL Policy Compliance
- Asset Tracking
- IT Knowledge Management
- IT Asset Management
- Activity Tracking

**Security**
- Endpoint Protection
- Patch Management
- Disaster Recovery
- Service Management
- Workflow Management
- Remote Monitoring & Management
- Configuration Management
- Task Management
- License Management
- Capacity Management
- Compliance Management
- Service Level Agreement (SLA) Management
- Incident Management

**Agentic AI - Enterprise IT Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- Third-Party Integrations

**Additional Functionality**
- Audit Trail
- Single Sign On
- Security Tools
- Server Monitoring
- Generative AI
- Self Service Portal
- Event Logs
- Maintenance Scheduling
- Data Import/Export
- Personalization and Recommendation
- AI Copilot
- IT Reporting
- Alerts/Notifications
- Access Controls/Permissions
- Issue Auditing
- Dashboard
- API
- Real-Time Notifications
- Real-Time Monitoring
- Workflow Automation

## Top Amazon EC2 Systems Manager Alternatives
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,954 reviews)
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