--- title: Amazon Comprehend Reviews meta_title: 'Amazon Comprehend Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 84 reviews by the users' company size, role or industry to find out how Amazon Comprehend works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 84 scale: '5' date_modified: '2026-08-09' parent_category: name: Natural Language Processing (NLP) url: https://www.g2.com/categories/natural-language-processing-nlp --- # Amazon Comprehend Reviews **Vendor:** Amazon Web Services (AWS) **Category:** [Natural Language Understanding (NLU) Software](https://www.g2.com/categories/natural-language-understanding-nlu) **Average Rating:** 4.3/5.0 **Total Reviews:** 84 ## About Amazon Comprehend Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts key phrases, places, people, brands, or events; understands how positive or negative the text is; and automatically organizes a collection of text files by topic. ## Amazon Comprehend Pros & Cons **What users like:** - Users value the **data protection** features of Amazon Comprehend, ensuring sensitive information is managed securely. (1 reviews) - Users value the **valuable insights** that Amazon Comprehend provides, making data analysis from text simpler and more efficient. (1 reviews) - Users appreciate the **ease of use** of Amazon Comprehend, enabling valuable insights without needing machine learning experience. (1 reviews) - Users appreciate the **valuable insights extraction** capability of Amazon Comprehend, enhancing their data analysis processes efficiently. (1 reviews) - Users value the **insightful text analysis** capabilities of Amazon Comprehend, enhancing understanding from various textual sources. (1 reviews) - Machine Learning (1 reviews) - NLP Capabilities (1 reviews) **What users dislike:** - Users find that **accuracy issues** arise without sufficient training data, impacting insights and increasing costs significantly. (1 reviews) - Users find the **cost of Amazon Comprehend high** , particularly when dealing with large volumes of data for analysis. (1 reviews) - Users find that **insufficient training** can limit accuracy and raise costs for high-volume data processing with Amazon Comprehend. (1 reviews) ## Amazon Comprehend Discussions - [How can increase sell](https://www.g2.com/discussions/how-can-increase-sell) - 3 comments, 2 upvotes - [View Amazon Comprehend pricing details and edition comparison](https://www.g2.com/products/amazon-comprehend/reviews?page=4&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+07%3A04%3A17+-0500&secure%5Bsession_id%5D=5b085a6d-518a-451e-94a6-6d300bd42358&secure%5Btoken%5D=4797e06f538b39615c51e27d99876c2c314568b81b53b57a267cb02366201cab&format=llm_user) ## Amazon Comprehend Integrations - [Amazon CloudWatch](https://www.g2.com/products/amazon-cloudwatch/reviews) - [Amazon EventBridge](https://www.g2.com/products/amazon-eventbridge/reviews) - [Amazon OpenSearch Service](https://www.g2.com/products/amazon-opensearch-service/reviews) - [Amazon S3 Glacier](https://www.g2.com/products/amazon-s3-glacier/reviews) - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) ## Amazon Comprehend Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Algorithm** - Part of Speech Tagging - Summarization - Named Entity Recognition - Sentiment Analysis - Emotion Detection - Language Detection **Setup** - Integration - Maintenance - No-Code - Third-Party Integrations **System** - Data Ingestion & Wrangling - Programming Language Support - Drag and Drop - Pre-Built Algorithms - Customizable Models **Data** - Security - Data Visualization - Real-Time Data - Visual Analytics **Analysis** - Automation - Named entity recognition - Keyphrase Extraction - Topic Analysis - Sentiment Analysis - Language Identification - Syntax/Part of Speech Parsing - Multi-Language - Trend Analysis - Text Analysis - Qualitative Comparative Analysis - Statistical Analysis - User Research Analysis - Ad hoc Analysis - Quantitative Analysis **Customization** - Pre-Built Parameterization - Custom Extension - Compositionality **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Monitoring - Activity Tracking - Data Collection - Access Controls/Permissions - Predictive Analytics - Computer Assisted Coding - Activity Dashboard - Real-Time Analytics - AI Copilot - Reporting & Statistics - Data Import/Export - Mixed Methods Research - Website Analytics - Multimedia Support - Media Analytics - Categorization/Grouping - Data Storage Management - Feedback Management - Tagging - Collaboration Tools - Single Sign On - Drag & Drop - Annotations - Customizable Branding - Data Coding - Multiple Data Sources - API - Search/Filter - Customizable Reports ## Top Amazon Comprehend Alternatives - [Google Cloud Natural Language API](https://www.g2.com/products/google-cloud-natural-language-api/reviews) - 4.3/5.0 (109 reviews) - [Altair AI Studio](https://www.g2.com/products/rapidminer-studio/reviews) - 4.6/5.0 (503 reviews) - [Google Cloud Translation API](https://www.g2.com/products/google-cloud-translation-api/reviews) - 4.4/5.0 (365 reviews)