--- title: Amazon CloudWatch Reviews meta_title: 'Amazon CloudWatch Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 404 reviews by the users' company size, role or industry to find out how Amazon CloudWatch works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 404 scale: '5' date_modified: '2026-08-09' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Amazon CloudWatch Reviews **Vendor:** Amazon Web Services (AWS) **Category:** [Cloud Cost Management Tools](https://www.g2.com/categories/cloud-cost-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 404 ## About Amazon CloudWatch Amazon CloudWatch is a comprehensive monitoring and observability service designed to provide real-time insights into AWS resources, on-premises servers, hybrid environments, and applications. It enables users to collect and track metrics, monitor log files, set alarms, and automatically react to changes in their AWS resources. By offering a unified view of operational health, CloudWatch helps organizations optimize application performance, manage resource utilization, and maintain system reliability. Key Features and Functionality: - Metrics Collection and Monitoring: Automatically collects and tracks metrics from over 70 AWS services, including Amazon EC2, Amazon S3, and AWS Lambda, providing up-to-the-minute data on resource performance. - Log Management: Aggregates and stores logs from various sources, such as AWS services and on-premises servers, facilitating real-time monitoring and analysis. - Alarms and Automated Actions: Allows users to set alarms based on predefined thresholds, triggering automated actions like scaling resources or sending notifications when specific conditions are met. - Dashboards and Visualization: Offers customizable dashboards that display metrics and logs, enabling users to visualize data and gain insights into system performance. - Application Performance Monitoring (APM): Provides tools like Application Signals and CloudWatch Synthetics to monitor application health, detect anomalies, and simulate user interactions for proactive issue detection. - Container and Serverless Monitoring: Includes features like Container Insights and Lambda Insights to monitor containerized applications and serverless functions, offering detailed performance metrics and diagnostics. Primary Value and Problem Solving: Amazon CloudWatch addresses the critical need for comprehensive monitoring and observability in modern IT environments. By consolidating metrics, logs, and events into a single platform, it eliminates the complexity of managing multiple monitoring tools. This integration enables faster detection and resolution of operational issues, reducing downtime and improving system reliability. CloudWatch's automated actions and alarms allow for proactive management of resources, ensuring optimal performance and cost efficiency. Additionally, its support for various environments, including on-premises and hybrid setups, makes it a versatile solution for diverse infrastructure monitoring needs. ## Amazon CloudWatch Pros & Cons **What users like:** - Users appreciate the **centralized log monitoring** capabilities of Amazon CloudWatch, enhancing their incident management and automation processes. (12 reviews) - Users value the **seamless AWS integration** of Amazon CloudWatch, enabling efficient log management and real-time performance monitoring. (6 reviews) - Users benefit from **real-time monitoring and automated alerts** in CloudWatch, enhancing application stability with minimal manual effort. (5 reviews) - Users value the **real-time monitoring and alerting** capabilities of Amazon CloudWatch, enhancing system performance oversight effortlessly. (5 reviews) - Users value the **data centralization** of Amazon CloudWatch, enabling efficient monitoring and management of system performance in one place. (5 reviews) - Easy Monitoring (5 reviews) - Users value the **efficient monitoring and logging** capabilities of Amazon CloudWatch, enhancing their AWS resource management. (5 reviews) - Real-time Monitoring (5 reviews) - Users value the **easy integrations** of Amazon CloudWatch, simplifying monitoring across the entire AWS ecosystem effortlessly. (4 reviews) - Anomaly Detection (3 reviews) **What users dislike:** - Users find the **pricing model confusing** as costs can escalate quickly with increased usage and custom metrics. (4 reviews) - Users find **cost management challenging** with Amazon CloudWatch due to complex pricing and potential high expenses at scale. (3 reviews) - Users find **AWS CloudWatch costly** for extensive monitoring needs, especially with rapid charges for high log volumes. (3 reviews) - Users find **complexity in configuration and navigation** of Amazon CloudWatch, making it challenging for new users. (2 reviews) - Users find the **configuration difficulty** of Amazon CloudWatch challenging, especially for new users setting up metrics and alarms. (2 reviews) - Confusion (2 reviews) - Users find **dashboard customization lacking** compared to competitors like Kibana or Grafana, limiting usability and effectiveness. (2 reviews) - Users face **slow performance** with Amazon CloudWatch, experiencing latency and delays when handling large queries and data pulls. (2 reviews) - User Interface Issues (2 reviews) - Complex Interface (1 reviews) ## Amazon CloudWatch Reviews ### 1. Deeply integrated with AWS needs improvements **Rating:** 2.5/5.0 stars **Reviewed by:** Gopi K. | SDE-3, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Amazon CloudWatch?** 1. Provides near real-time monitoring and logs 2. Custom queries and dashboard customisations are available 3. Can be easily integrated with AWS lambda, SNS etc for alerting or creating workflows. **What do you dislike about Amazon CloudWatch?** 1. Cost: cost may increasing exponentially if lot of custom events are used. 2. Dashboard customisation are not at par with tools like kibana or grafana. 3. There is a steep learning curve for new developers **What problems is Amazon CloudWatch solving and how is that benefiting you?** 1. Alerting for AWS resources when CPU utilizations increases beyond threshold or if resources are under stress. 2. Real time monitoring of infrastructure ### 2. CloudWatch has stopped in time **Rating:** 2.5/5.0 stars **Reviewed by:** Gabriel M. | Infrastructure Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2023 **What do you like best about Amazon CloudWatch?** CloudWatch was good but they didn't provide any update that could be helpful last year. They have a good dashboard to follow your usage but poor documentation or features to provide any new solution. **What do you dislike about Amazon CloudWatch?** With no updates, other solutions are becoming better than CloudWatch. Plus, we have the price that increases a lot while we need to output some data for other tools consuming that. **What problems is Amazon CloudWatch solving and how is that benefiting you?** To provide ipsec vpn connection we used it to monitor the connections and the status that the vpn has. It was used as trigger to warning us about a lost connection or even a bandwidth limit usage. ### 3. Basic logging lacks some features **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Amazon CloudWatch?** No additional setup is needed for lambdas, ec2s, etc. console.log in Node logs to it. **What do you dislike about Amazon CloudWatch?** Lambda@edge logs are very difficult to find in Cloudwatch. **What problems is Amazon CloudWatch solving and how is that benefiting you?** Logging ### 4. Important monitoring service for your product **Rating:** 3.0/5.0 stars **Reviewed by:** Quan N. | Software Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2017 **What do you like best about Amazon CloudWatch?** Amazon CloudWatch provides monitoring for AWS cloud resources and the applications customers run on AWS. + It is usefull to get an overview of data. + Ease to integration with AWS. + CloudWatch is low cost and allows us to get enterprise level monitoring. + Captures all the important data for your EC2 and EBS instances. Thus you can retrieve the bill info. **What do you dislike about Amazon CloudWatch?** + Many of AWS services can't be use with CloudWatch such as S3... I don't know why. + The UI design can be better. + Exporting alarm / alerting data is not available for further post-processing or analysis + CloudWatch does not give you any recommendations, so you have to know what you're doing. **Recommendations to others considering Amazon CloudWatch:** Adding more metrics so we can hook to more operational processes and information. **What problems is Amazon CloudWatch solving and how is that benefiting you?** We use Cloudwatch to measure our usage in RDS and EC2 instances. It displays the current status of the suite and identify whats going on.. ### 5. Amazon Cloud Watch **Rating:** 3.0/5.0 stars **Reviewed by:** Eric M. | End User Support/Product Specialist, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2018 **What do you like best about Amazon CloudWatch?** I love how it automatically react to changes in your AWS resources such as Amazon EC2 instances, Amazon DynamoDB tables, and Amazon RDS DB instances, as well as custom metrics generated by your applications and services. Pretty cool stuff! **What do you dislike about Amazon CloudWatch?** It only supports AWS Cloud Resources and apps that run on it **What problems is Amazon CloudWatch solving and how is that benefiting you?** Monitor applications to make sure they are running properly and to see what resources are being utilized the most to see if any changes need to be made. ### 6. Cloudwatch review from IaaS customer **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2018 **What do you like best about Amazon CloudWatch?** The way Cloudwatch easily hooks into our AWS IaaS deployment. **What do you dislike about Amazon CloudWatch?** Some of the logs and alerts are not presented in an easily readable format. **Recommendations to others considering Amazon CloudWatch:** If you use AWS, then use this. **What problems is Amazon CloudWatch solving and how is that benefiting you?** It seems that sometimes our servers suffer internal errors and go offline. Using CloudWatch we can monitor this and restart those instances. ### 7. Watching the Cloud **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2018 **What do you like best about Amazon CloudWatch?** I am able to easily see much what is going on with my AWS Services - without having to build individual logging **What do you dislike about Amazon CloudWatch?** It doesn't log everything possible, but that would be unexpected if it could. **Recommendations to others considering Amazon CloudWatch:** Check it out if you're using AWS! **What problems is Amazon CloudWatch solving and how is that benefiting you?** Am able to debug and diagnose issues, and otherwise helps with sending messages to be able to explore output. ### 8. Cloudwatch monitoring service **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2018 **What do you like best about Amazon CloudWatch?** Easy to configure and best to use. It is best used to collect and track metrics , collect and monitor log files and alarms and automatically react to changes **What do you dislike about Amazon CloudWatch?** Nothing as such but notifications are limited to email addresses when alot of us use slack pagerduty webhooks. The ui is prettty clunky **What problems is Amazon CloudWatch solving and how is that benefiting you?** Monitors logs etc ### 9. The Less I Have to Worry, the Better **Rating:** 3.0/5.0 stars **Reviewed by:** Mangold C. | Owner, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2018 **What do you like best about Amazon CloudWatch?** It is basically self-sustaining. There has yet to be a breach of confidentiality, and that is important in the medical field. **What do you dislike about Amazon CloudWatch?** Not much. There is a learning curve, as with any software. But a lot of the technical difficulties are handled by the Amazon Support Center. **Recommendations to others considering Amazon CloudWatch:** Take into consideration not only confidentiality but also ease-of-use, especially with startup. **What problems is Amazon CloudWatch solving and how is that benefiting you?** Basically, confidential record keeping. I run a medical clinic and that is the top priority. As I said above, there have been no problems with breaches and I assume there never will be any. ### 10. Amazon cloudwatch **Rating:** 3.0/5.0 stars **Reviewed by:** Brian R. | It speciallist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2018 **What do you like best about Amazon CloudWatch?** it is set it is easy to use to monitor AWS usage and is fast to alert of any issues for a reasonable price **What do you dislike about Amazon CloudWatch?** The setup to get everything working in Harmony is a pain **What problems is Amazon CloudWatch solving and how is that benefiting you?** Easy integration into AWS to monitor and control AWS usage ### 11. For the price its ok **Rating:** 3.0/5.0 stars **Reviewed by:** Jon R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2018 **What do you like best about Amazon CloudWatch?** - Detailed monitoring - Great customer service - In depth analysis reporting - Receiving notifications - Made by Amazon **What do you dislike about Amazon CloudWatch?** - Can only receive notifications by email - User interface is difficult to use - Needs some **Recommendations to others considering Amazon CloudWatch:** Although there is better, for the price you do get a pretty decent program and it is certainly worth a try. **What problems is Amazon CloudWatch solving and how is that benefiting you?** Monitoring our AWS resources in real time is a breeze. ### 12. Developer **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Amazon CloudWatch?** Economical Monitoring System for small to medium size projects **What do you dislike about Amazon CloudWatch?** Vendor agnostic. Not an open source product **Recommendations to others considering Amazon CloudWatch:** None **What problems is Amazon CloudWatch solving and how is that benefiting you?** Economical Monitoring System for small to medium size projects ### 13. Good **Rating:** 3.0/5.0 stars **Reviewed by:** Swayam S. | App Developer, Computer Games, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2016 **What do you like best about Amazon CloudWatch?** This enables monitoring of AWS resources in real time. Users can also control metrics to be observed, such as such as memory, errors, etc. **What do you dislike about Amazon CloudWatch?** Clunky and Ugly design could have been way better and no notifications. **Recommendations to others considering Amazon CloudWatch:** If you are a new to this, run away, cloudwatch is not for you unless you are experienced. **What problems is Amazon CloudWatch solving and how is that benefiting you?** I'm trying to help my staff learn this, none of them are getting it though. ## Amazon CloudWatch Discussions - [What is AWS CloudWatch metrics?](https://www.g2.com/discussions/what-is-aws-cloudwatch-metrics) - 1 comment - [What can CloudWatch monitor?](https://www.g2.com/discussions/what-can-cloudwatch-monitor) - 1 comment - [View Amazon CloudWatch pricing details and edition comparison](https://www.g2.com/products/amazon-cloudwatch/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A15%3A27+-0500&secure%5Bsession_id%5D=30bbf3b2-de80-422a-b56f-9137a68f1793&secure%5Btoken%5D=a4c7a9b8f6d2c50e1324de8ba8811f2e91f97d50b806dd01dc9ff68e44ed165d&format=llm_user) ## Amazon CloudWatch Integrations - 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Proactive Assistance - Decision Making **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations ## Top Amazon CloudWatch Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews) - [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) - 4.3/5.0 (336 reviews)