James L.
JL
James L.
Manager, Software Development Engineering
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Chime deserved to be canceled"
0/5
What do you like best about Amazon Chime?

The SDK obviously is pretty useful, since it powers Slack Huddles. But none of the buttons are where you expect them to be, and there is more oh, let me stop and rejoin happens more than with any other voice chat I use. Review collected by and hosted on G2.com.

What do you dislike about Amazon Chime?

None of the buttons are where you expect them to be, and stop and rejoin is a constant occurence. It's a good thing that the only time I ever use it is to talk with Amazon employees, and since they use it all the time, they know where the button I'm looking for is. Review collected by and hosted on G2.com.

SB
shib b.
Program Project management Advisor
Small-Business (50 or fewer emp.)
"Chime Easy-to-Use, Feature-Rich Communication Tool"
5/5
What do you like best about Amazon Chime?

Amazon chime is a unified communication service for online meetings, at dell we are partnered with Amazon and we use AWS, Chime is easy to use, has better features than zoom Review collected by and hosted on G2.com.

What do you dislike about Amazon Chime?

the free basic version of Amazon Chime is not a good one, I understand its free but should be better than others. Also we use it with Dell WH 125 headsets which doesn't have an option to accept , end and reject auto call. Review collected by and hosted on G2.com.

tadiboyina t.
TT
tadiboyina t.
"Seamless Internal Meetings, Needs External Fixes"
5/5
What do you like best about Amazon Chime?

I use Amazon Chime for internal meetings, interviewer availability and queries, and communication with stakeholders. It's an easy way to communicate with interviewers and helps with last minute candidate unavailability and interview cancellations. I like that it shows the status of other people so we can communicate easily. It lets me know if the person I'm reaching is out of the office or in another meeting. The initial setup was very easy, which is great. Review collected by and hosted on G2.com.

What do you dislike about Amazon Chime?

It should be improved in external meetings like candidates try to join the interviews but sometimes it never allows them due to few technical issues. Review collected by and hosted on G2.com.

Yukti S.
YS
Yukti S.
Sr IT Recruiter
Mid-Market (51-1000 emp.)
"Simple, Reliable Meetings with Smooth Screen Sharing and Strong Security"
4.5/5
What do you like best about Amazon Chime?

What I like best about Amazon Chime is how simple and reliable it feels. Meetings are easy to join audio and video quality stay consistent even with weaker internet and screen sharing works smoothly. I also like that it focuses on getting the basics right without clutter and that it is secure and works well in a professional environment. Review collected by and hosted on G2.com.

What do you dislike about Amazon Chime?

What I dislike about Amazon Chime is that the interface feels a bit basic compared to other tools and some features feel limited. The chat experience is not as intuitive notifications can be easy to miss and it does not have as rich an ecosystem or third party integrations as some competitors. Review collected by and hosted on G2.com.

Patrick M.
PM
Patrick M.
Marketing Director
Small-Business (50 or fewer emp.)
"Reliable, Easy to Use with Potential for More Modern Features"
5/5
What do you like best about Amazon Chime?

I like how Amazon Chime offers a simple and stable experience, with clear audio and easy screen sharing that just works without extra setup. It gives us a reliable way to meet without connection issues, simplifies screen sharing, and reduces the need for multiple communication tools. It also integrates smoothly with AWS tools, feels secure, and makes it easy for both team members and guests to join meetings quickly. Plus, the setup was extremely easy for myself and my team. Review collected by and hosted on G2.com.

What do you dislike about Amazon Chime?

It could use more built in collaboration features and a more modern interface compared to some other meeting tools. It would be better with built in chat channels, more advanced meeting controls, and a refreshed interface that feels more modern and customizable. Review collected by and hosted on G2.com.

ASHUTOSH S.
AS
ASHUTOSH S.
Senior Analyst
Enterprise (> 1000 emp.)
"Seamless, Secure Communication with Powerful AWS Integration"
5/5
What do you like best about Amazon Chime?

I like Amazon Chime best for its seamless, reliable, and secure unified communication (chat, calls, meetings) with features like easy joining, high-quality audio/video, instant device switching, and strong AWS integration, making it ideal for teams needing a simple yet powerful platform without constant app switching. Review collected by and hosted on G2.com.

What do you dislike about Amazon Chime?

I dislike Amazon Chime for its less intuitive interface, limited features compared to competitors (like Slack or Zoom), connectivity issues (lag, dropped calls), poor mobile app experience, clunky messaging (no threads, no message editing), and dependency on AWS for full value, with many noting its struggles with external users and the fact that Amazon itself is moving away from it. Review collected by and hosted on G2.com.

Abhilash .
A
Abhilash .
Software Engineer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Unprecedented experience"
4.5/5
What do you like best about Amazon Chime?

It has added creativity in their video call with updated background options and many more Review collected by and hosted on G2.com.

What do you dislike about Amazon Chime?

They need to still work on the user friendly UI/UX Review collected by and hosted on G2.com.

JT
Joe T.
"Reliable Tool for Professional Team Communication"
4/5
What do you like best about Amazon Chime?

I like Amazon Chime because it's easy and dependable. I can jump into meetings without any hassle, and the audio and video are generally clear, which keeps communication professional, secure, and reliable. I love how it lets me stay connected with my team through online meetings and video calls. The screen sharing just works, and it helps me work smoothly with remote teammates, keeping conversations clear and saving time. Getting started with Amazon Chime was fairly easy and didn’t take much time, so I was able to join meetings almost right away. I also appreciate that it's simple and uncomplicated, allowing me to stay focused on discussions without worrying about technical issues. Review collected by and hosted on G2.com.

What do you dislike about Amazon Chime?

While Amazon Chime gets the basics right, there are a few areas where it feels a bit behind. The interface is fairly plain and can feel limited compared to more modern meeting tools, and I sometimes miss having deeper chat features, more integrations, or better customization options. For larger or more interactive meetings, it can also feel a little restrictive, which makes the overall experience less polished than it could be. Review collected by and hosted on G2.com.

GW
George W.
"Smooth, Reliable, and Focused Communication"
4.5/5
What do you like best about Amazon Chime?

I really appreciate how Amazon Chime provides a calm, dependable communication space where work conversations can happen without friction or noise. It doesn't feel like just another chat or meeting app; instead, it offers a professional workspace that keeps discussions intentional and well-structured. I love how Chime supports a more disciplined communication flow, where people join on time, conversations stay focused, and meetings feel purposeful. It's designed well for those who prefer straightforward and clutter-free communication. The stable audio and video quality during longer calls help me maintain focus and reduce mental fatigue. I also enjoy the easy scheduling, quick join links, and smooth screen sharing that make collaboration feel natural rather than forced, contributing to a professional tone that encourages more structured and productive discussions. The initial setup was straightforward, allowing me to join meetings quickly from both desktop and mobile without complicated configuration. Overall, it seamlessly fits into my workflow, boosting my confidence that meetings will run smoothly. Review collected by and hosted on G2.com.

What do you dislike about Amazon Chime?

While Amazon Chime is generally reliable, there are a few areas that don’t work as smoothly for me and could definitely be improved. The user interface sometimes feels a bit plain and less intuitive compared to newer collaboration tools, which can make certain settings or features harder to find quickly, especially for first-time users. I’ve also noticed that customization options are fairly limited, whether it’s adjusting layouts, notifications, or personal preferences, which makes the experience feel somewhat rigid. Occasionally, audio or video quality can dip when network conditions aren’t ideal, and the app doesn’t always provide clear feedback on what’s causing the issue. Additionally, integration with non-AWS tools could be deeper and more seamless, as switching between platforms can interrupt workflow. Review collected by and hosted on G2.com.

Mai A.
MA
Mai A.
Mid-Market (51-1000 emp.)
"Ease of communication and file sharing with Amazon Chime"
4.5/5
What do you like best about Amazon Chime?

I love the ease of communicating with friends and sharing files with them. I find everything beautiful in Amazon Chime and easy to use for me. I haven't encountered any problems with the app, and everything works excellently. Review collected by and hosted on G2.com.

What do you dislike about Amazon Chime?

Nothing, everything is working excellently. Review collected by and hosted on G2.com.