I like the high-quality video meeting experience with Amazon Chime. The frictionless device handoff is great; I can join a call on my phone while walking from my car to my office and then switch to my desktop with a single click without having to hang up and rejoin, making the transition seamless. It also calls my devices directly when a meeting starts, which means I don't have to hunt for links or meeting IDs and ensures I'm never late simply because I couldn't find the 'entrance' to the call. The calendar integration with Outlook and Google is convenient. The basics are simple; if it's just for meetings and chat, the setup is as easy as downloading the app and signing in with an email. There's no complex configuration needed, and I can even join via a web browser without installing anything if I'm in a rush. Review collected by and hosted on G2.com.

I don't like the missing 'collaboration' bells and whistles. Chime is great for calling and video, but it lacks some creative tools for remote collaboration. There are no breakout rooms, which makes it hard to split large meetings into smaller brainstorming groups. The limited whiteboarding tools aren't great for visual drawing or sticky-note sessions during calls. Plus, it lacks the sophisticated AI-driven virtual background options you find on other platforms. Review collected by and hosted on G2.com.

I like that Amazon Chime offers simple all-in-one communications by combining video conferencing, real-time chat, screen sharing, and file sharing in one unified app, eliminating the need for separate tools. Its seamless integration with AWS is great if your organization uses AWS, as Chime fits smoothly with existing infrastructure including identity management, security controls, and billing. I appreciate the pay-for-what-you-use pricing model, which can lead to cost savings for some businesses. The reliable audio and video quality is excellent because it's built on Amazon’s global cloud infrastructure, delivering stable connectivity and performance for distributed teams. Strong security and control are important too, as Chime benefits from AWS's robust security defaults and compliance options suitable for regulated industries. I also value the built-in meeting controls and moderation features, like muting participants or managing permissions, which are helpful during large calls or events. The cross-platform support is a big plus, as Chime works on Windows, macOS, iOS, Android, and web browsers, allowing participants to join meetings from nearly any device. Additionally, the high-quality screen and content sharing are reliable and smooth, even with multiple participants sharing slides, videos, or applications. Review collected by and hosted on G2.com.

1. Feature set isn't as full-featured as some competitors. Compared with tools like Zoom, Microsoft Teams, or Google Meet, Chime is sometimes perceived as having fewer advanced meeting features (e.g., virtual backgrounds, breakout rooms with rich control, advanced polling tools). Users transitioning from other platforms occasionally notice these gaps. 2. User interface can feel less intuitive. Some people say that Chime’s interface feels less modern or less intuitive, especially for users who are already familiar with Zoom or Teams. This can slow adoption in teams. 3. Limited chat collaboration features. Although Chime supports chat, it isn’t always seen as a full team collaboration hub like Slack or Teams: fewer persistent channels, fewer rich integrations. For teams looking for a single hub for chat + apps + workflows, this can be a downside. Review collected by and hosted on G2.com.

I like Amazon Chime's simple UI, which makes it easy to understand even for beginners. I appreciate that guests can join without needing to download anything. The file transfer feature is helpful, and the call connectivity is good compared to others like Microsoft Teams. Even when working in remote locations with low data speed, I can connect smoothly with my team without lag, even for screen sharing. The initial setup is also easy, making it accessible for new users. Review collected by and hosted on G2.com.

File transfer does not exceed 50 MB, which needs improvement. We can't edit messages once sent, unlike many other apps that provide this feature for corrections. Review collected by and hosted on G2.com.

I like the 'Running Late' button in Amazon Chime that lets me inform everyone if I'm delayed, preventing silent no-shows. The Visual Roster feature is handy as it shows who is creating background noise, allowing me to mute them easily. When using other AWS services with Amazon Chime, the integration provides incredibly low latency and sharp screen sharing, which is great for troubleshooting. I appreciate that I own the storage, lifecycle policies, and encryption keys, addressing compliance and security concerns about data. The pricing is also a big plus, as it saves money by only charging for premium features on meeting days, which is cost-effective for occasional hosts. Amazon Chime offers superior low-latency video and audio, which is a boost for collaboration. Review collected by and hosted on G2.com.

There are no native breakout rooms, digital whiteboards, or audience polling features. Chime feels very corporate. It lacks the 'fun' or modern social features like diverse emoji reactions, custom stickers, or 'Huddles' that make Slack feel more like a community. Review collected by and hosted on G2.com.

I like Amazon Chime because of its seamless native integration with the AWS ecosystem, which is a game-changing feature. It turns Chime into more than just a generic video/chat tool, making it a cloud-native communication hub for AWS-focused teams, DevOps, and businesses running on AWS infrastructure. The integration is built into Chime’s core functionality, solving critical friction between team communication and cloud operations that other UC platforms can't when used with AWS. It aligns communication workflows directly with AWS’s tools, security, and storage, eliminating manual work, silos, and compliance risks for cloud-first teams. I also find the initial setup of Amazon Chime incredibly straightforward. Review collected by and hosted on G2.com.

I find Amazon Chime's limited meeting interactivity frustrating. It lacks polling, Q&A modules, and breakout rooms, which are only available for Enterprise plans with 100+ users. This restriction is a huge issue for small/medium AWS teams. The absence of breakout rooms makes Chime impractical for anything beyond syncs and 1:1s. I also miss live reactions like thumbs up or emojis to engage large meetings or webinars. Review collected by and hosted on G2.com.

What I like most about Amazon Chime is how easy it is to use. The interface is clean and simple, so even new users can join meetings without any confusion. Audio and video quality are good, and screen sharing works smoothly. It also integrates well with other AWS services, which is very helpful for teams already using Amazon products. Review collected by and hosted on G2.com.

The main downside is that it has fewer features compared to tools like Zoom or Microsoft Teams. Sometimes it feels a bit basic, especially for large meetings. The mobile app can also be slow at times, and notifications are not always reliable. Review collected by and hosted on G2.com.

I like the video quality of Amazon Chime the most because such good video quality is not available anywhere else. Chatting on it is very easy and we can add more than one person to a video call. It is also secure, so there is no fear of data leaks. For video calls with the office and family, I always use Amazon Chime. Its setup and use are also very easy, and I do not face any problems with it. Review collected by and hosted on G2.com.

There is no problem at all, but the audio quality could be a bit better. Review collected by and hosted on G2.com.

I really like the video and audio quality of Amazon Chime; such good quality and video conferencing facilities are not found elsewhere. When I do video conferencing with my team, the voice quality is very good, everything is heard clearly, which allows us to do our work easily without any problems and saves time. Amazon Chime is very secure, there is no fear of data theft. Setting it up is very easy for me and my team, there is no trouble. Review collected by and hosted on G2.com.

Sometimes the video freezes during the meeting. Review collected by and hosted on G2.com.

I like that Amazon Chime is very easy to join from a browser without installing any heavy software. I have used it mainly for joining online meetings and interview calls through shared links. The audio quality is clear and the interface is simple, so even first-time users can join easily. Screen sharing feature also works smoothly during meetings. Review collected by and hosted on G2.com.

The platform is not as popular as other tools, so sometimes I faced difficulty when others were not familiar with it. Also, on mobile network, connection stability can be slightly inconsistent. The UI feels a bit basic compared to other meeting tools. Review collected by and hosted on G2.com.

I like Amazon Chime's rock-solid reliability, especially under less-than-ideal conditions. Its speed in getting meetings started and the audio and video quality hold up remarkably well even on spotty connections. I enjoy how the features like smart mute and noise cancellation keep things clear without much fiddling. The persistent chat rooms, seamless escalation, smart presence and availability indicators, and cross-device handoff are also features I genuinely appreciated. Plus, the all-in-one nature of the app, combining chat, calls, and meetings, offers high-quality basics without bloat. The initial setup was very straightforward and quick, especially since we were already in the AWS ecosystem. Review collected by and hosted on G2.com.

Chime excelled at being a no-drama, reliable workhorse for internal AWS-heavy use, but it lacked the innovation, polish, and broad appeal to keep pace. The biggest pain point for me was the outdated and somewhat clunky user interface. The interface was definitely one area where Chime showed its age and could have used meaningful refreshes to stay competitive. Review collected by and hosted on G2.com.