--- title: Amazon Chime Reviews meta_title: 'Amazon Chime Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 736 reviews by the users' company size, role or industry to find out how Amazon Chime works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 736 scale: '5' date_modified: '2026-08-11' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Amazon Chime Reviews **Vendor:** Amazon Web Services (AWS) **Category:** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing) **Average Rating:** 4.3/5.0 **Total Reviews:** 736 ## About Amazon Chime Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs. This lets you save money by eliminating fixed telephone network costs and simplifies your voice network administration by transitioning it to the AWS Cloud. Choose how you communicate Amazon Chime lets you choose the communication options that are best suited for your business. You have the option to choose from meetings, chat, and business calling or use Voice Connector to direct your voice traffic over the internet. With Chime, you have the flexibility to choose the communication option that fits with your business needs, and the freedom to scale up or down as needed. Use one app for all your communication Amazon Chime lets you meet, chat, and place business phone calls with a single, secure application. You don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share your screen, and even invite more people to join your meeting. When it’s time for your meeting, Amazon Chime will call you on all your devices to ensure you are never late and your meetings start on time. Pay only for what you use Amazon Chime offers pay-per-use pricing which lets you pay for features you use, on the days that you use them. With pay-per-use pricing there’s no upfront investment or long-term contracts. You can switch between Basic features that don’t include a charge, and Pro features that do include a charge. You can use the right features for your business without worrying about overspending. Online Meetings • Simplified join experience: Join with a simple tap, and avoid the need for lengthy passcodes, or choose “Running Late” to let everyone know they’re running behind schedule. • Join Meetings with Alexa: You can simply say “Alexa, start my meeting”, and Alexa gets your meeting started. Learn more about Alexa for Business • Amazon Chime call me: With Amazon Chime call me, you simply enter your phone number in the web application and answer the incoming call to join a meeting. • Dial-in: Amazon Chime offers dial-in numbers in over 70 countries and low per minute rates. • Personalized meeting links: Create and use personalized meeting URLs for your online meetings. • Record your meetings: Amazon Chime allows you to record your meetings. • Screen share: You can share your screen or present information, without requesting permission. You can also allow remote control of a screen share for richer collaboration. Video Conferencing • Conference room video systems: Amazon Chime supports most Session Initiation Protocol (SIP) and H.323 video conferencing systems, and meeting participants can join meetings by simply entering the meeting ID into the device console. • Video conferencing: You can use high-quality wideband audio and high-definition video conferencing for up to 16 people on your desktop, or 8 people on mobile devices. • High quality audio and HD video: Amazon Chime uses noise-cancelling wideband technology and High-definition video. Team Collaboration • Visual roster: The visual roster lets you see who has joined or declined the meeting, is running late, currently speaking, and lets you see where background noise is coming from so you mute that line. • Easy to schedule: Use your Outlook calendar, or add meet@chime.aws to your meeting invite. • Smart Presence: Amazon Chime uses smart presence to indicate your status, where green means you’re available, and red means you’re busy. You can also manually set your presence to indicate that you’re not available, or hide your presence status entirely. • Incoming Web Hooks: Developers can configure their applications to use incoming webhooks to post messages into Amazon Chime chat rooms as soon as application updates occur. Security • Built on AWS Cloud: Amazon Chime is an AWS service, which means you benefit from a data center and network architecture built to meet the requirements of the most security-sensitive organizations. In addition, Amazon Chime features security capabilities built directly into the service. • Encryption: Messages, voice, video, and content are encrypted using AES 256-bit encryption. • AWS CoudTrail Integration: You can log, continuously monitor, and record account activity related to actions taken in the Amazon Chime console, using AWS CloudTrail. • Single Sign On: Use Active Directory or SSO to authenticate and manage users. Users can use existing credentials to log in to Amazon Chime. ## Amazon Chime Pros & Cons **What users like:** - Users appreciate the **ease of use** of Amazon Chime, enjoying quick joins and seamless collaboration for professional conversations. (58 reviews) - Users appreciate the **easy setup** of Amazon Chime, enabling quick access to meetings without hassle. (37 reviews) - Users appreciate the **high-quality audio** of Amazon Chime, enhancing focus and providing a professional communication experience. (34 reviews) - Users appreciate the **reliable audio and video quality** of Amazon Chime, enhancing focus and productivity in meetings. (27 reviews) - Users appreciate the **high-quality video and audio** of Amazon Chime, enhancing professionalism in meetings and collaboration. (24 reviews) - Users love the **high-quality audio and video** of Amazon Chime, enhancing their overall communication experience. (21 reviews) - Users value the **user-friendly interface** of Amazon Chime, which enhances communication and simplifies meeting management. (21 reviews) - Screen Sharing (20 reviews) - Security (18 reviews) - Users appreciate the **HD video calls** on Amazon Chime, enhancing team communication with clarity and convenience. (17 reviews) **What users dislike:** - Users find the **user interface unremarkable** , lacking intuitiveness and customization, affecting usability and experience. (26 reviews) - Users feel frustrated with the **limited features** of Amazon Chime, especially when compared to competitors like Zoom. (22 reviews) - Users find the **missing features** of Amazon Chime frustrating, especially compared to more advanced platforms like Zoom or Teams. (16 reviews) - Users often face **connectivity issues** with Amazon Chime, experiencing frequent disconnections and lag during calls. (9 reviews) - Users find Amazon Chime's **limited integrations** frustrating, affecting usability and overall experience compared to competitors. (8 reviews) - Connection Issues (7 reviews) - Participant Limitations (7 reviews) - Slow Loading (7 reviews) - Users find the **limited customization options** in Amazon Chime restrict their ability to personalize the experience. (5 reviews) - Users report **poor quality** in audio and video during meetings, impacting overall presentation effectiveness and experience. (5 reviews) ## Amazon Chime Reviews ### 1. Amazon Chime provide me a secure and reliable platform for online communication and collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Amazon Chime?** It competes with other communication services such as Zoom, Microsoft Teams, and Google Meet. For users like me we can choose Amazon Chime based on their specific requirements for features, security, and integration with other AWS services. **What do you dislike about Amazon Chime?** Comples to understand for begginers and complicated **What problems is Amazon Chime solving and how is that benefiting you?** As an Developer, Amazon Chime APIs helps me to integrate the service with custom applications and workflows. ### 2. One of the best communication tool **Rating:** 5.0/5.0 stars **Reviewed by:** Preetham S. | Team Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Amazon Chime?** It is very efective and user friendly can solve professional communication need. **What do you dislike about Amazon Chime?** nothing is to dislike this tool, it gives best meeting experience. **What problems is Amazon Chime solving and how is that benefiting you?** Chime solve all meeting related issued, the experience is owesome. We can share file, data ect very easly. ### 3. "Amazon Chime : A Comprehensive and Reliable Communications Solutions" **Rating:** 4.5/5.0 stars **Reviewed by:** Bibhas A. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Amazon Chime?** 1-Video and audio Quality: its provides a high quality of video quality and also provide clear communications during meeting , conference, and virtual collaboration 2- Easy to use : its interface is user friendly , and it simple navigation and simple layout , it is easy to join or schedule the meeting 3-Integration with others tool : its streamline Work flow and allow user to manage their work flow **What do you dislike about Amazon Chime?** 1- Meeting control and Features :Some users have mentioned that they would appreciated their additional option and customizations capabilities 2- Files share Limitations :there is drwaback when we share large size file and require real time Co-authoring capabilities 3-Limited paticipant capacity : their is limted number participant allowed in meeting **What problems is Amazon Chime solving and how is that benefiting you?** Amazon Chime face some challenges bit their also some benifits user by enhancing their communication efficency , Promoting collaborations, ensuring privacy and security and offering flexibility in how and when they connect and collaborate and its main aim to simplyfy and optimize the communications and collaborations experience for individual ir bussiness ### 4. chime review **Rating:** 5.0/5.0 stars **Reviewed by:** Tejas C. | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Amazon Chime?** Its easy to use and communicate with teammates using this tool. You can hide the messages from sidebar if needed. Its goos as we can even use it on the phone version also. Its secure. **What do you dislike about Amazon Chime?** it asks for updating very often. Will be easy if we get an option search only the required chat. The current search applies for all the chat and not a perticular chat. Would be good if the app stays loged in if not used in the phone app version. **What problems is Amazon Chime solving and how is that benefiting you?** Its good to comunicate with felow employies. We can even place a call on the app and share screen, also turn the video on. Good for use for emploies. Can add more than 100 people on the same call. ### 5. Best tool for Conducting meetings and Interviews. **Rating:** 5.0/5.0 stars **Reviewed by:** Kajal P. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Amazon Chime?** Its been more than 2+yrs i have been using Amazon chime app, its so so easy to use application. It help me with my daily basis work for conducting meeting, interviews and its connectivity is fast. Even if your new you will not face any issue in using it. **What do you dislike about Amazon Chime?** Amazon chime application is best i don't think so i have faced any issues till now. it has made my work so easy moving with this application and also time saving. **What problems is Amazon Chime solving and how is that benefiting you?** Before i used to take so much time for scheduling interviews, conducting meeting becuase of other application but now i have a best application that is Amazon chime which helps to do my work and saves my time ### 6. Excellent App for official communication **Rating:** 5.0/5.0 stars **Reviewed by:** Syed A. | Operations Specialist, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Amazon Chime?** Amazon Chime is very advanced communication app and fits the requirements for all official purpose communication. We can easily schedule meetings, conferences and all official events using chime. **What do you dislike about Amazon Chime?** The Amazon chime currently doesn't have undo or delete option for sent messages unlink other communication apps / tools. This sometimes provides negative experience. **What problems is Amazon Chime solving and how is that benefiting you?** Its is very useful in day to day activity such as messaging, calls, scheduling meetings, conferences, Creating Groups, vedio calls interactions. It helps us to reach out to our co-workers, colleagues, vendors, stake holders etc. ### 7. Experience with Amazon Chime **Rating:** 5.0/5.0 stars **Reviewed by:** Madeline M. | Nursing Student at Villanova University, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2023 **What do you like best about Amazon Chime?** Amazon Chime features a simple UI and decent video calling quality. This enables organizations to pay just for the capabilities and usage they desire, making it a cost-effective alternative for communication needs. I like the fact that it is very user friendly and that it is continually trying to improve the user experience. **What do you dislike about Amazon Chime?** Every time, it requests a restart. The Amazon Chime occasionally logs out on its own and does not load. It must be settled as soon as possible. **What problems is Amazon Chime solving and how is that benefiting you?** When I encounter a problem at work, I can quickly communicate with my coworkers and fix the problem. It is the safest, but it is also the most expensive. It is simple to use, user-friendly and compatible with a wide range of devices. During video conferencing, there are fewer individuals present. Within a group, it is really simple to swap photographs and videos. ### 8. I love Amazon Chime **Rating:** 5.0/5.0 stars **Reviewed by:** Vishnu M. | SPS Mentor, Information Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Amazon Chime?** It is very convenient to reach out to our peers through Amazon chime. It is really secure to use.You can connect with anybody who works for Amazon from around the globe. It is so far the best platform for meetings and connecting with your collegues. **What do you dislike about Amazon Chime?** You cannot unsend a message once you send them. I feel a delete button is neccessary since you are in an office enviornment and any messages that was sent by mistake should be deleted. **What problems is Amazon Chime solving and how is that benefiting you?** I can connect with my peers even using my phone when I am away from the system. It helps me get myself updated in what's happening with my job. I can connect on the video conference though my phone as well when I am away from the system. ### 9. Amazon chime is winner application **Rating:** 5.0/5.0 stars **Reviewed by:** Aman kumar S. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2023 **What do you like best about Amazon Chime?** The best part is its user friendly in built function ,which is very convenient to use. The employee engagement with this application is hassle free and instantaneous. Amazing features like video calling, screen sharing etc are the pros of this platform. **What do you dislike about Amazon Chime?** There is no problem while using this application with substantial user traffic, but sometimes it does reduce the speed of its functioning, which further create troubles while connecting people on video call. **What problems is Amazon Chime solving and how is that benefiting you?** Amazon chime is absolutely far well built than any other professionally equipped platform is. Chime provides seamless connectivity of people and keep the records of everyone handy, which saves a lot of time of the users. ### 10. Its really awesome and great **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh K. | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2023 **What do you like best about Amazon Chime?** It is very useful to get easily connected with the people and to interact with the team and also it makes great enjoyment and every team can be connected within a second **What do you dislike about Amazon Chime?** As of now i do not have any dislike for chime nad in future if i have any i will surely let know so that it can be improved and well built for users to access the chime **What problems is Amazon Chime solving and how is that benefiting you?** Well it is a very good toll to get connected with the people and to interacting with the people using video confernce and it does not buffer and it is fully updated with the software ### 11. Amazon Chime: Smooth video conferencing for effortless remote collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Amazon Chime?** I find Amazon Chime incredibly intuitive and love how it streamlines virtual meetings, making them efficient and enjoyable. It stands out with its intuitive interface, seamless video conferencing, and notably, its ease of implementation and integration, making it a top choice for streamlined remote collaboration **What do you dislike about Amazon Chime?** Despite occasional audio quirks, Amazon Chime impresses with its overall functionality, providing a solid platform for virtual meetings and collaboration **What problems is Amazon Chime solving and how is that benefiting you?** Amazon Chime effectively addresses the challenge of coordinating and initiating quick calls, particularly beneficial in work-from-home scenarios, streamlining communication and enhancing efficiency ### 12. Communication with ample data **Rating:** 4.0/5.0 stars **Reviewed by:** Saniya P. | Academic Manager/ Mentor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Amazon Chime?** The robust environment to integrate with multiple tools and work parallely. it is more secure & easy to use **What do you dislike about Amazon Chime?** ITs not much favourable for big teams work and sometiomes due to new feature changes become difficult to reuse **What problems is Amazon Chime solving and how is that benefiting you?** It solves the problem of communication with clients internally and externally. keeps the data secure, feature of voice modulations and background featues are really amazing ### 13. Very clear Meeting with Chime **Rating:** 5.0/5.0 stars **Reviewed by:** Rehan K. | Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Amazon Chime?** Calendar auto sync up with user was good. Audio and video quality is also good . Night mode background was also good **What do you dislike about Amazon Chime?** not a feature to upload files in chatter and it could be added to be good . in early days there was no option of joining mute also which has been taken care of. Screen sharing features and mic logo should also be updated this one confuses some time **What problems is Amazon Chime solving and how is that benefiting you?** Video conferencing and meeting without the need of travelling long distances and saving time . Amazon chime was having alll the users with the database with was very easy to chat with new user ### 14. only when dealing with Amazon interview or related to Amazon **Rating:** 0.5/5.0 stars **Reviewed by:** Gopi T. | Staff Firmware Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Amazon Chime?** Ease of use. Screen sharing Code Annoteed by hoster and easy to transfer to other in meeting Very secure Different modes of communication: Audio, Video, screen sharing. white board discussion, etc Can be collabtrated with other softwares like outlook and chrome etc **What do you dislike about Amazon Chime?** 1. Feels outdated and not keeping up with the market of webex, zoom etc 2. Since this is mostly used in Amzaon others company not using it as they wanted. 3. Mostly designed only for Amzaon in build not for all 4. Too pricy for special features and pro version **What problems is Amazon Chime solving and how is that benefiting you?** It is mostly used a few times to try out whether it solves or gives any advantages over other communication tools for interviews, videoconferencing, recording, and whiteboard discussion. But mainly not distinctive to switch from other sources to Amazon Chime.. ### 15. The best communication mode for Amazonians **Rating:** 5.0/5.0 stars **Reviewed by:** Srirupa B. | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2023 **What do you like best about Amazon Chime?** I like how it helps to connect across every Amazonian working throughout the world. It has made the life of people working with Amazon easy and be able to clear any doubts in their mind related to anything. **What do you dislike about Amazon Chime?** It does not have an edit button or delete button for messages. By any chance people mistakenly type a wrong thing in the wrong group, it is difficult to erase it . **What problems is Amazon Chime solving and how is that benefiting you?** If I am having any doubt related to a job role or a process, I can easily search the order person with experience and knowledge on the same and talk to him/her and clear the doubt in seconds. ### 16. Great way to communicate. **Rating:** 5.0/5.0 stars **Reviewed by:** Gangam C. | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Amazon Chime?** Very user friendly, constantly working on improving the user experience is something I value a lot. Even if you experience a bug they are so quick to resolve. Love the quality of audio and video. **What do you dislike about Amazon Chime?** It is easy to get confused as to what tab you are on and accidentaly post the response to a different person or group. You need to be careful while responding. **What problems is Amazon Chime solving and how is that benefiting you?** We are working from home so Chime plays a very important role in communicating within our organisation. The ability to create actual groups along with tiny chat groups is a great feature. Love the noice cancellation on calls as well. ### 17. Virtual Meetings Made Effortless During AWS support **Rating:** 4.5/5.0 stars **Reviewed by:** Anjan D. | ReactJS Developer , Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Amazon Chime?** Communication during support sessions is top-notch. The audio quality ensures crystal-clear discussions, and the chat feature streamlines information exchange. **What do you dislike about Amazon Chime?** What doesn't quite vibe with me about Amazon Chime is the limitations of the free version. **What problems is Amazon Chime solving and how is that benefiting you?** Amazon Chime is tackling some serious hurdles, making my AWS support game strong. 🛠️ The crystal-clear communication and seamless virtual meetings streamline troubleshooting. ### 18. Amazon Chime **Rating:** 4.0/5.0 stars **Reviewed by:** Nischitha B. | Associate Junior Clinical Data Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2023 **What do you like best about Amazon Chime?** Great platform for making video and audio calls, chatting panel is good. User friendly. **What do you dislike about Amazon Chime?** User interface is not that great, could be better. **What problems is Amazon Chime solving and how is that benefiting you?** Quality of video and audio calls are great. File sharing is also convenient. ### 19. Happy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Aakriti M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2023 **What do you like best about Amazon Chime?** It is a user-friendly communication tool which can be used for an interviews also. It also offer chat rooms for individual and personal chatting. **What do you dislike about Amazon Chime?** It has the limition on meeting participants. There is a cap in number of participants allowed in meeting. Distracted by notifications and difficult to disconnect the calls. **What problems is Amazon Chime solving and how is that benefiting you?** It is a user friendly communication platform that enables multi-channel communication and collaboration among teams. You can schedule and host meetings, chat with anyone through voice and text both inside and outside organization. ### 20. Very simple and overcomplicated **Rating:** 3.0/5.0 stars **Reviewed by:** Marvin M. | Agent, Consumer Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Amazon Chime?** One thing Amazon Chime has different from all communication apps is a straightforward interface to work with, easy to communicate with your team, and good privacy. **What do you dislike about Amazon Chime?** I really think the system is complicated to use and to set up, at least I had a lot of problems trying to log in to my account, finding contact is really frustrating, and complicated. **What problems is Amazon Chime solving and how is that benefiting you?** The only thing that I can tell Amazon Chime solved was communication with other departments in the building, is not the best overall but it has its benefits when we use it. ### 21. Amazon Chime **Rating:** 5.0/5.0 stars **Reviewed by:** MUCHINDLA A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2023 **What do you like best about Amazon Chime?** Amazon Chime is designed to be user-friendly, with a clean and Intuitive interface. It emphasizes security and data privacy, offering encryption for communications and meetings. Chime can seamlessly integrate with other AWS services. **What do you dislike about Amazon Chime?** Chime does not have message edit, delete feature in peer chat, group chat which makes life miserable. **What problems is Amazon Chime solving and how is that benefiting you?** Chime is helpful for encrypted video calls, conference calls, peer & group communication. ### 22. Best video/chat conferencing application **Rating:** 5.0/5.0 stars **Reviewed by:** Rishi S. | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Amazon Chime?** 1: Allows you to quickly schedule calls with the collegues and stake holders. 2: Easy add-on to the outlook which helps with sharing the call invites with multiple teams **What do you dislike about Amazon Chime?** 1: Does not have multiple options to customize the UI 2: The UI is very standard and could be better with the options to customize the ringtone for calls and notifications **What problems is Amazon Chime solving and how is that benefiting you?** 1: Connecting with fellow collegues and teams through direct calls and messages ### 23. Amazone chime **Rating:** 2.5/5.0 stars **Reviewed by:** Anish K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Amazon Chime?** The interface is super cool and have the lots of fearure like emoji , video call quality and simple and easy to use interface . The chime is very easy to use we can connect through chime from one country to another **What do you dislike about Amazon Chime?** The dislike about the Chime is they are not giving the update timely and from my side they have to be add more features like kick out someone who is bothering the meeting **What problems is Amazon Chime solving and how is that benefiting you?** Chime is user friendly and a simple user interface . Through chime it save the recuriter time while interviewing the candidate . And we can easily add or remove the candiate ### 24. "Amazon Chime: Unveiling Seamless Connections and Empowering Conversations" **Rating:** 3.5/5.0 stars **Reviewed by:** Fatema A. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2023 **What do you like best about Amazon Chime?** "Amazon Chime's virtual embrace feels like a cherished hug through screens. Crystal-clear calls and effortless sharing unite hearts, weaving closeness across distances. A lifeline for meaningful connections, sparking joy." **What do you dislike about Amazon Chime?** Amidst the brilliance, occasional echoes disrupt the emotional symphony. Connectivity hiccups dim the magic, fleeting moments of frustration. A desire for uninterrupted conversations clouds the overall heartfelt experience of Amazon Chime. **What problems is Amazon Chime solving and how is that benefiting you?** "Amazon Toll overcomes any barrier of actual detachment, winding around bonds in pixels and sound. It gifts the ability to join together, team up, and share, eradicating the hurt of distance. A lifesaver for genuine associations, improving lives." ### 25. Best software to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Amazon Chime?** Chime is very easy to navigate and makes it fun to intereact **What do you dislike about Amazon Chime?** Altough it's a great product but sometimes it lags. **What problems is Amazon Chime solving and how is that benefiting you?** Making video calls very conviniante ### 26. Just okay video calling tool **Rating:** 4.0/5.0 stars **Reviewed by:** Rohan A. | Technical Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2023 **What do you like best about Amazon Chime?** It is simple to use tool. It allows screen sharing which is good feature. **What do you dislike about Amazon Chime?** It is a very basic tool compared against other popular ones like zoom or teams. Still a long way to go. The UI has to be more intuitive. **What problems is Amazon Chime solving and how is that benefiting you?** Used it for interviews and it did the job well but it again may or may not solve the day to day video conferencing requirements. It helped me conduct video interviews. ### 27. A New Meeting Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Amazon Chime?** You can conduct meetings and business calls with colleagues and clients, and all is done through a singular app experience. We use it every day for our client calls and the experience is fairly seamless. **What do you dislike about Amazon Chime?** Slightly buggy and does need frequent updates to run efficiently when using **What problems is Amazon Chime solving and how is that benefiting you?** Not using four different platforms for business calls, messaging, and meetings. It consolidates everything into one. ### 28. Best developing workplace messenger!! **Rating:** 4.5/5.0 stars **Reviewed by:** Shanmugham s. | Performance Analyst at Hey, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Amazon Chime?** The screen sharing capabilities of Amazon Chime are its finest feature. Utilizing all the tools offered and making the most of your meetings is quite simple. Best I've ever used. **What do you dislike about Amazon Chime?** The inability to delete the messages is something I don't like about Amazon Chime. You cannot change or delete the message after it has been sent, and that is it. **What problems is Amazon Chime solving and how is that benefiting you?** One of the best tools for connecting at work is Amazon Chime, which has data management and security features that enable us to share sensitive information within our organization. ### 29. Teams's new rival **Rating:** 4.0/5.0 stars **Reviewed by:** Rishikesh P. | Info Technology Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Amazon Chime?** Perfect application for audio and video calls to collaborate and communicate with team members **What do you dislike about Amazon Chime?** Fewer app integrations are available as compared to different other platforms. **What problems is Amazon Chime solving and how is that benefiting you?** Amazon Chime lets you connect with your co-workers to effectively collaborate and manage communications through chats, audio and video calls. ### 30. AMAZON CHIME-New way for Conference call **Rating:** 4.0/5.0 stars **Reviewed by:** OM B. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Amazon Chime?** Its User Interface & Navigation is good and it is reliable in low internet connections. It has the good integration feature that allows it to connect with other apps such as Calander. **What do you dislike about Amazon Chime?** Cost structure can be better. It's free for 2 person, where as MS teams is completely free. **What problems is Amazon Chime solving and how is that benefiting you?** Online meeting, online team collaboration, Security and privacy ### 31. A wonderful Tool for communicating collegues **Rating:** 5.0/5.0 stars **Reviewed by:** Ihsan M. | Vendor Management, Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Amazon Chime?** Chime is a fantastic tool for communicating with my collegues through texts or calls, it is very reliable and easy to use compared to other tools. **What do you dislike about Amazon Chime?** I don't have any dislikes as of now. I've been using chime for the last two years and i'm very happy with the tool **What problems is Amazon Chime solving and how is that benefiting you?** Chime is helping me share business information and connect with all the stakeholders in a real time basis. Also, it is very easy to use and reliable ### 32. Good for conferencing needs **Rating:** 4.0/5.0 stars **Reviewed by:** krishna h. | Application Development Senior Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Amazon Chime?** The layout provided to show the details of all the users in a conferance is good and attractive compared to other available platforms. The audio dial-in makes it a little handy platform **What do you dislike about Amazon Chime?** The platform quite frequently picks up a static noise out of nowhere which makes it difficult to unmute and talk during a meeting. A lot of limitations while using it over the phone **What problems is Amazon Chime solving and how is that benefiting you?** Amazon chime solves my issues with video conferancing by providing a very good video quality. This is better for presentation of your screen as well as to be on a video contantly ### 33. It is very good communication service and secure and comprehensive **Rating:** 4.5/5.0 stars **Reviewed by:** Talat A. | It recruiter , Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Amazon Chime?** It is really good app for communication services like online meetings, video conferencing , calls and chats and it is very secured as compared to other platforms. **What do you dislike about Amazon Chime?** It is a very good app but sometimes people have some issues while connecting to calls and it's not easy and the app should be more precise and should be easy for all. **What problems is Amazon Chime solving and how is that benefiting you?** Amazon chime is a great app and the main part is it's really very secured and no one can access to it and while meeting there will be no difficulty of sound and it is really good. ### 34. Needs a lot more development before they are to compete with well established players! **Rating:** 3.0/5.0 stars **Reviewed by:** Terence N. | Channel Lead, Asia, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Amazon Chime?** It's using the AWS backbone so it's pretty reliable **What do you dislike about Amazon Chime?** The user interface is very clunky and not as user friendly compared to established brands like Zoom and Teams **What problems is Amazon Chime solving and how is that benefiting you?** Connectivity between partners in different parts of the world ### 35. Always good customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Tim S. | CEO, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Amazon Chime?** One of the most helpful features of Amazon Chime is its pay-as-you-go pricing model [1]. This allows businesses to only pay for the features they need and the amount of usage they require, making it a cost-effective option for communication needs. Additionally, Amazon Chime offers a built-in VoIP solution and features such as video conferencing, screen sharing, and the ability to switch between devices [2]. Many businesses have found Amazon Chime to be a great platform for their online meeting needs and have deployed the platform to streamline their business meetings [3]. **What do you dislike about Amazon Chime?** For new businesses could it be a little bit expensive but other than that i think its a great product, compared to other services its better and worth the quality **What problems is Amazon Chime solving and how is that benefiting you?** I can communicate with my co-workers easily and on the go, i prefer this over other products that are similair to Amazon Chime. My business performance has gone up. ### 36. Nice Video Chatting app **Rating:** 5.0/5.0 stars **Reviewed by:** REYAZ AHMED K. | Mechanical machinery Technician III, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2023 **What do you like best about Amazon Chime?** Just by logging in chime app , i can easily chat with all the amazon clients it saved my lot of time. Audio and video is crystal clear . Night mode option is also ther in app **What do you dislike about Amazon Chime?** We cant upload file in chatter , i have to use mail to tranfer files **What problems is Amazon Chime solving and how is that benefiting you?** Crystal clear video chatting with clients which is saving my lot of time ### 37. Amazon chime **Rating:** 5.0/5.0 stars **Reviewed by:** HARIPRIYA T. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2023 **What do you like best about Amazon Chime?** It was good tool for communication among the employees and for official meetings and official chat . **What do you dislike about Amazon Chime?** Nothing to be notified as per knowledge everything is good as of now. **What problems is Amazon Chime solving and how is that benefiting you?** Interactive purpose and scheduling interviews and meetings. ### 38. Good chat to keep it up with the work teammates. **Rating:** 2.5/5.0 stars **Reviewed by:** Andres Esteban R. | Student, Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Amazon Chime?** It is a platform simple, efficient and with a bunch of tools to work in team meetings, keep communication, quick questions and special requestes, best and easiest way to get somebody within the company, we're all "one chime away!" **What do you dislike about Amazon Chime?** Sometimes it gets lagged, sometimes crushes at all, and takes some time to get recovered, guess is a huge network all over the world and that's why sometimes just, normaly fails, whithin a margin let's say. **What problems is Amazon Chime solving and how is that benefiting you?** Communication within work partners, teammates, and general organization in the company, there's an organizational schema that can be easily understood and checked by anyone through the chime platform. ### 39. Best way to communicate your professionalism in corporate world. **Rating:** 5.0/5.0 stars **Reviewed by:** Shashank M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2023 **What do you like best about Amazon Chime?** I'm really impressed by the video-calling and audio quality. It is easy to navigate and has many integrated tools which are updated frequently by increasing its performance. **What do you dislike about Amazon Chime?** While in meetings, there are some limitations. Those are: 1. can send only limited-size files 2. Only a limited number of participants are allowed in the meeting. **What problems is Amazon Chime solving and how is that benefiting you?** Amazon Chime has some drawbacks, but it also offers some advantages to users by promoting collaborations, enhancing communication efficiency, assuring privacy and security, and giving users flexibility in how and when they connect and collaborate. Its main goal is to streamline and improve the communications and collaboration experience for people working in businesses. ### 40. Chime is Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Chesi Anne B. | digital marketing strategist, Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Amazon Chime?** Amazon Chime helps us to connect easily with our colleagues without any hassle and keeps our information confidential . It has a smooth interface and provides good quality for video calling . **What do you dislike about Amazon Chime?** Sometimes the Amazon Chime logs out by itself and it does not load . **What problems is Amazon Chime solving and how is that benefiting you?** It helps to connect with our colleagues hassle free and with just one click . We can contact any employees with just their username and share the information . ### 41. I can have my meetings without problems. **Rating:** 4.5/5.0 stars **Reviewed by:** Urvashi R. | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Amazon Chime?** For the past five years, I have used Amazon Chime practically every day. I can stay in touch with other stakeholders and my peers thanks to it. I enjoy this tool since it makes it simple for us to communicate and share screens online. **What do you dislike about Amazon Chime?** I have no complaints about this software. **What problems is Amazon Chime solving and how is that benefiting you?** It makes it simpler for me to share files with my coworkers and conduct group meetings. ### 42. Cheaper than Slack, less Efficient **Rating:** 3.5/5.0 stars **Reviewed by:** Erez E. | Director of IT and Security, Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Amazon Chime?** Availability, conference productivity, mobility, and friendly use. **What do you dislike about Amazon Chime?** Less functionality but they are improving over time, adding new features o a regular basis. **What problems is Amazon Chime solving and how is that benefiting you?** AV/CV productivity Instant massaging ### 43. Our Experience with Amazon Chime **Rating:** 5.0/5.0 stars **Reviewed by:** Felipe L. | Photographer, Photography, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Amazon Chime?** Certainly! Amazon Chime is appreciated for its user-friendly interface, versatility, security features, integration capabilities, and mobility. It supports various forms of remote communication and collaboration such as voice and video conferencing, screen sharing, file sharing, and chat, and it is compatible with multiple devices and platforms. **What do you dislike about Amazon Chime?** I'm happy to say that I haven't found anything that I dislike about Amazon Chime. The platform has been very useful for my remote communication and collaboration needs, and I haven't encountered any major issues or problems. **What problems is Amazon Chime solving and how is that benefiting you?** Amazon Chime is solving problems related to remote communication and collaboration, such as scheduling difficulties, limited communication channels, security concerns, and integration challenges. This is benefiting users by providing a more effective and secure way to communicate and collaborate with team members regardless of their physical locations. ### 44. Easy communication medium **Rating:** 5.0/5.0 stars **Reviewed by:** Ann J. | Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2023 **What do you like best about Amazon Chime?** Able to communicate with collegues very easily **What do you dislike about Amazon Chime?** There is no delete option for a sent message. **What problems is Amazon Chime solving and how is that benefiting you?** It solves the issue of having a safe medium of communication at workplace ### 45. Efficient Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ashlin A. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Amazon Chime?** Amazon chime has a friendly interface. The quality of video and sound is very good. One can even ask questions using chat box or raise hand without disturb the speaker. It is a great tool which virtually connects us **What do you dislike about Amazon Chime?** The updates are automatic it would be better if can notify beforehand . **What problems is Amazon Chime solving and how is that benefiting you?** We were looking for a efficient tool which can connect our large audience. As we have firms across the globe we require some power good quality tool and Amazon chime has been a great and friendly tool.It connects with our team in a sec ### 46. Awesome Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Hidhayat K. | Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2023 **What do you like best about Amazon Chime?** The call and meeting quality is awesome. User friendly. Its a great tool for connecting with teammates. **What do you dislike about Amazon Chime?** Sometimes it lags during screenshare and when more attendies join a meeting. **What problems is Amazon Chime solving and how is that benefiting you?** Amazon chime is very useful in connecting with my teammates. It helps in sharing small files quickly and arranging meetings. ### 47. One connect **Rating:** 5.0/5.0 stars **Reviewed by:** Alwyn P. | Senior Operation Specialist , Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2023 **What do you like best about Amazon Chime?** One connect platform for Amazon. Developed by the in-house team and it contains the global data and allows connection at a global level. Best in usage compared to third-party applications. **What do you dislike about Amazon Chime?** Used only by Amazon. Limited usage. Connect is very good. Global data information makes it quite difficult to identify the right person. More user-friendly and open to all companies. **What problems is Amazon Chime solving and how is that benefiting you?** Global connect is the major trait. Connecting over calls and video calls also allows you to send and receive messages. Good to have an in-house application which is more reliable. ### 48. Connecting professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Amazon Chime?** Chime is one of the best communication channels used in the professional worlds where you can easily manage communicating with your peers, support and leaders. **What do you dislike about Amazon Chime?** Sometimes it's hard for you to retrieve history or old messages. **What problems is Amazon Chime solving and how is that benefiting you?** Its features made my work easier because it seldoms having issues which efficiently able task at hand. ### 49. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Rashmi R. | Support team, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Amazon Chime?** It's very easy to use for conference call and meetings. **What do you dislike about Amazon Chime?** One a message is sent you never have option to delete or edit it. **What problems is Amazon Chime solving and how is that benefiting you?** Meeting are very smoothly conducted. ### 50. Best App for meetings and calls **Rating:** 5.0/5.0 stars **Reviewed by:** Debasmita R. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Amazon Chime?** we can arrange the meetings quickly. The call quality is good **What do you dislike about Amazon Chime?** Hand raise option is not available. It can be improved **What problems is Amazon Chime solving and how is that benefiting you?** The call quality is awesome. We can arrange meetings instantly ## Amazon Chime Discussions - [can i use this for personnel usage?](https://www.g2.com/discussions/can-i-use-this-for-personnel-usage) - 2 comments, 2 upvotes - [What is the best way to use Amazon chime](https://www.g2.com/discussions/what-is-the-best-way-to-use-amazon-chime) - 2 comments, 1 upvote - [Na](https://www.g2.com/discussions/amazon-chime-na) - 2 comments, 1 upvote - [Can I use chime to make orders at amazon](https://www.g2.com/discussions/can-i-use-chime-to-make-orders-at-amazon) - 3 comments, 1 upvote - [What is the best interest of amazon chime](https://www.g2.com/discussions/what-is-the-best-interest-of-amazon-chime) - 2 comments, 1 upvote - [View Amazon Chime pricing details and edition comparison](https://www.g2.com/products/amazon-chime/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+04%3A54%3A11+-0500&secure%5Bsession_id%5D=205ade05-333a-4bdf-8414-0a1a8c97ce58&secure%5Btoken%5D=155e34c31dd5b6c9e6128a6e8c75ec73da544e48361b89c90f8a903b23c966d2&format=llm_user) ## Amazon Chime Integrations - [AWS CloudFormation](https://www.g2.com/products/aws-aws-cloudformation/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [ScheduFlow](https://www.g2.com/products/scheduflow/reviews) - [SurveyLab](https://www.g2.com/products/7-points-surveylab/reviews) ## Amazon Chime Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Real-Time Chat - Hand Raising - File Sharing - Private Chat - Real-Time Chat **Meeting Coordination** - Scheduling - Video Call Recording - Participant Permissions - One-Click Join - Video Streaming - On-Demand Recording - Call Recording - Call Recording - Event Scheduling **Software Type** - Mobile - Browser Application - Desktop Application **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Video Support - AI/Machine Learning - Attendance Management - Collaboration Tools - Single Sign On - Registration Management - Email Management - Calendar Management - Transcripts/Chat History - Activity Dashboard - Data Security - Document Storage - Document Management - Alerts/Notifications - Customizable Branding - Two-Way Audio & Video - Drag & Drop - Conferencing - Breakout Rooms - Third-Party Integrations - API - Generative AI - Chat/Messaging - Whiteboard - Reminders - Reporting & Statistics - Meeting Management - Brainstorming - Presentation Streaming - Surveys & Feedback - Mobile Access - Video Conferencing - User Management - AI Copilot - SSL Security - File Transfer - Email Reminders - Remote Access/Control - Content Management - Microsoft Outlook Integration - CRM - Auto Framing - On-Demand Webcasting - Automatic Transcription - Two Way Audio & Video - User Profiles - Video Management - Polls/Voting - Event Management - Brand Management - HD Audio/Video - Presentation Tools - Communication Management - Host Controls ## Top Amazon Chime Alternatives - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,565 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,648 reviews) - [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) - 4.2/5.0 (16,584 reviews)