--- title: Amazon Chime Reviews meta\_title: 'Amazon Chime Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 736 reviews by the users' company size, role or industry to find out how Amazon Chime works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 736 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Amazon Chime Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Amazon Chime but has limited features. Are you part of the Amazon Chime team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs. This lets you save money by eliminating fixed telephone network costs and simplifies your voice network administration by transitioning it to the AWS Cloud. Choose how you communicate Amazon Chime lets you choose the communication options that are best suited for your business. You have the option to choose from meetings, chat, and business calling or use Voice Connector to direct your voice traffic over the internet. With Chime, you have the flexibility to choose the communication option that fits with your business needs, and the freedom to scale up or down as needed. Use one app for all your communication Amazon Chime lets you meet, chat, and place business phone calls with a single, secure application. You don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share your screen, and even invite more people to join your meeting. When it’s time for your meeting, Amazon Chime will call you on all your devices to ensure you are never late and your meetings start on time. Pay only for what you use Amazon Chime offers pay-per-use pricing which lets you pay for features you use, on the days that you use them. With pay-per-use pricing there’s no upfront investment or long-term contracts. You can switch between Basic features that don’t include a charge, and Pro features that do include a charge. You can use the right features for your business without worrying about overspending. Online Meetings • Simplified join experience: Join with a simple tap, and avoid the need for lengthy passcodes, or choose “Running Late” to let everyone know they’re running behind schedule. • Join Meetings with Alexa: You can simply say “Alexa, start my meeting”, and Alexa gets your meeting started. Learn more about Alexa for Business • Amazon Chime call me: With Amazon Chime call me, you simply enter your phone number in the web application and answer the incoming call to join a meeting. • Dial-in: Amazon Chime offers dial-in numbers in over 70 countries and low per minute rates. • Personalized meeting links: Create and use personalized meeting URLs for your online meetings. • Record your meetings: Amazon Chime allows you to record your meetings. • Screen share: You can share your screen or present information, without requesting permission. You can also allow remote control of a screen share for richer collaboration. Video Conferencing • Conference room video systems: Amazon Chime supports most Session Initiation Protocol (SIP) and H.323 video conferencing systems, and meeting participants can join meetings by simply entering the meeting ID into the device console. • Video conferencing: You can use high-quality wideband audio and high-definition video conferencing for up to 16 people on your desktop, or 8 people on mobile devices. • High quality audio and HD video: Amazon Chime uses noise-cancelling wideband technology and High-definition video. Team Collaboration • Visual roster: The visual roster lets you see who has joined or declined the meeting, is running late, currently speaking, and lets you see where background noise is coming from so you mute that line. • Easy to schedule: Use your Outlook calendar, or add meet@chime.aws to your meeting invite. • Smart Presence: Amazon Chime uses smart presence to indicate your status, where green means you’re available, and red means you’re busy. You can also manually set your presence to indicate that you’re not available, or hide your presence status entirely. • Incoming Web Hooks: Developers can configure their applications to use incoming webhooks to post messages into Amazon Chime chat rooms as soon as application updates occur. Security • Built on AWS Cloud: Amazon Chime is an AWS service, which means you benefit from a data center and network architecture built to meet the requirements of the most security-sensitive organizations. In addition, Amazon Chime features security capabilities built directly into the service. • Encryption: Messages, voice, video, and content are encrypted using AES 256-bit encryption. • AWS CoudTrail Integration: You can log, continuously monitor, and record account activity related to actions taken in the Amazon Chime console, using AWS CloudTrail. • Single Sign On: Use Active Directory or SSO to authenticate and manage users. Users can use existing credentials to log in to Amazon Chime. * * * Seller [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) Discussions [Amazon Chime Community](https://www.g2.com/products/amazon-chime/discuss) Solution Type Best-of-Breed Overview by Monica Benjamin Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 10 months [ View More Pricing Information ](https://www.g2.com/products/amazon-chime/pricing) ## Top-Rated Alternatives [ ![Zoom Workplace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoom Workplace") Zoom Workplace 4.5/5(56,556) ](https://www.g2.com/products/zoom-workplace/reviews) [ ![Microsoft Teams](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Teams") Microsoft Teams 4.4/5(19,257) ](https://www.g2.com/products/microsoft-teams/reviews) [ ![GoTo Meeting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Meeting") GoTo Meeting 4.2/5(17,122) ](https://www.g2.com/products/goto-meeting/reviews) [ View All Alternatives ](https://www.g2.com/products/amazon-chime/competitors/alternatives) ## User Insights Average based on 736 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Amazon Chime Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS CloudFormation ](https://www.g2.com/products/aws-aws-cloudformation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ScheduFlow ](https://www.g2.com/products/scheduflow/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SurveyLab ](https://www.g2.com/products/7-points-surveylab/reviews) Show More ![Praveen Prem Kumar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Praveen Prem Kumar S.") PS Praveen Prem Kumar S. SPS Advisor Enterprise (\> 1000 emp.) 7/21/2026 "Effortless One-Click Meetings with Crisp Audio, Noise Suppression, and Transcripts" 5/5 What do you like best about Amazon Chime? Joining meetings on Chime is effortless — I just click the link and I'm in within seconds, without fumbling with PINs or dial-in numbers, which saves me 2–3 minutes at the start of every call. The audio stays crisp even on low-bandwidth connections, and screen sharing launches instantly without lag, so I can walk through documents with my team in real-time without anyone asking "can you see my screen?" repeatedly. I frequently use the in-meeting chat to drop links and notes while someone is presenting, which keeps our discussions on track without interrupting the speaker. It plugs directly into my Outlook calendar, so I never have to copy meeting details manually. From a cost perspective, it's bundled with our AWS environment — there was no separate procurement or license approval needed. Getting my team onboarded took less than a day — everyone just installed and started joining meetings immediately, no training sessions required. One unexpected benefit: the noise suppression is remarkably good at filtering out background sounds (keyboard typing, fans, construction noise), which I didn't expect from a conferencing tool — it's made working from home with ambient noise much less stressful. The automatic meeting transcripts have also been a quiet game-changer for catching action items I missed during fast-paced discussions. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? The audio/video quality can be inconsistent during large meetings — especially when multiple participants are on VPN or low-bandwidth connections, leading to choppy audio, dropped frames, and lag that disrupts the flow of discussion. The UI feels dated and cluttered compared to modern collaboration tools. Finding past chat messages, navigating between meeting rooms, and managing notifications require too many clicks. The search functionality within chat history is slow and often fails to surface relevant results. Integration with other tools is limited — screen sharing sometimes conflicts with multi-monitor setups, and the lack of seamless integration with common productivity tools (e.g., task managers, third-party calendars) means extra manual steps to coordinate work. Meeting recordings and transcription features are basic — there's no reliable AI-powered summarization or action-item extraction, which means post-meeting follow-up still requires manual note-taking. Potential improvement: A modernized, streamlined interface with better search, stronger AI-driven meeting insights (auto-summaries, action items), and more robust performance on constrained networks would significantly improve the daily experience. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? Before Amazon Chime, we struggled with unreliable video/audio conferencing tools that caused dropped calls, poor audio quality during large team meetings, and difficulty scheduling across multiple time zones. Coordinating with distributed teams required juggling multiple communication platforms. Now with Amazon Chime, we can: Seamless meetings: Join meetings with a single click — no plugins or downloads needed — which saves 5–10 minutes of setup time per meeting. Reliable audio/video: Consistent call quality even with large participant counts, reducing dropped calls and "can you hear me?" interruptions by ~80%. Integrated chat & screen sharing: We no longer switch between separate apps for messaging and meetings, consolidating workflows into one platform. Cross-timezone scheduling: Smart scheduling features make it easier to find overlapping availability across global teams. Cost efficiency: Replaced multiple third-party conferencing subscriptions with a single solution, reducing communication tool costs. Quantified benefits: ~15–20 minutes saved daily per team member (fewer tool switches, faster meeting joins) Reduced meeting overruns due to technical issues by approximately 30% Single platform for chat + meetings improved response times for quick questions Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Aditya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya K.") AK Aditya K. Intern at a software company Small-Business (50 or fewer emp.) 5/14/2026 Guest users or non-business users of the software, not included in G2 scores. "Frictionless Meeting Links and Smooth Calendar Integration" 4.5/5 What do you like best about Amazon Chime? Honestly, the meeting links are what sold me. Guests aren’t forced to download anything, there’s no “which version are you on?” back-and-forth, you just click and you’re in. For internal calls, our team has completely stopped dreading the whole setup process. The calendar integration also quietly does its job without needing babysitting, which might sound small, but it removes real friction throughout a busy week. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? The mobile app is the weak spot, it lags behind the desktop experience in a pretty noticeable way. Notifications have also been hit or miss for us, sometimes a message just doesn't ping at all. And compared to Teams or Zoom, the feature set feels a bit thin if you need anything beyond basic calls and chat. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? Keeping remote meetings from turning into a scheduling nightmare, mostly. Before this, coordinating calls across different time zones with people on different devices was a headache. Chime simplified that, one link, works for everyone. It's not glamorous but it removed a genuine daily annoyance and let the team focus on the actual work instead of the logistics around it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Juhi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juhi S.") JS Juhi S. Executive -Learning and development Mid-Market (51-1000 emp.) 7/16/2026 "Great for Collaboration, Needs UI Improvements" 5/5 What do you like best about Amazon Chime? I use Amazon Chime for collaborations like video calls, meetings, and screen sharing. It helps me connect with my team and collaborate effectively on action items for tasks, fostering a culture where we feel integrated and connected. The audio and video quality is generally stable and offers great connectivity, which is a plus no matter where you are. Setting up Amazon Chime was very easy. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? I find Amazon Chime not very mobile-friendly, and sometimes the UI and UX are lagging behind. It also doesn't have a lot of options for file sharing or sharing details in a table view, which is something I miss. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? I use Amazon Chime for video calls, meetings, and screen sharing. It helps me connect with my team, collaborate on tasks, and feel integrated. The audio and connectivity quality is stable and great, no matter where you are. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AB Ansh B. Associate Security Engineer Capital Markets Mid-Market (51-1000 emp.) 6/16/2026 "Amazon Chime: A Lean Communication Tool That Knows What It Is." 5/5 What do you like best about Amazon Chime? Amazon Chime is how simple and clean the experience is compared to some of the heavier communication tools out there. It doesn't try to overwhelm you with features you'll never use it focuses on doing the core stuff well, like video calls, meetings, and messaging and the most part it does that reliably. The meeting experience is probably the strongest part. Joining a meeting is genuinely easy there's no complicated setup or account requirement for guests, which makes it really convenient when you're bringing in external participants who just need to jump on a call quickly without downloading a bunch of software or creating an account. The call quality has also been consistently solid in my experience, Audio and video tend to stay without a lot of the choppy moments or sudden drops you sometimes get with other platform, which matters a lot when you're in the middle of an important meeting or presentation. Being part of the AWS ecosystem is another plus. If your organisation is already heavily invested in Amazon Web Services, Chime fits naturally into that environment and integrates well with other AWS tools and services, which reduces the friction of adding yet another standalone communication platform. And the pay per use pricing model is something I genuinely appreciate. Instead of paying a flat monthly fee regardless of how much you use it, you only get charged for what you actually consume whch makes it a pretty cost effective option especially for teams that don't need a full time heavy duty communication platform. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? The chat and messaging side is probably the weakest part for me. It works, but it doesn't feel nearly as polished or functional as dedicated messaging tools. Threads, organisation, search none of it feels as smooth or intuitive as you'd want from a day to day comunication tool, so most teams end up relying on a separate messaging platform anyway which kind of defeats the purpose. Third party integrations are also pretty limited comapared to competitors. Teams and Zoom have massive ecosystem of app integration that let you connect your workflow tools directly into the platform. Chime's integration option feel much more restricted, which can be frustrating if you're trying to build a connected workspace. The user interface also feels a little dated and not the most enaging to use daily. It's functional but doesn't have that polished modern feel that makes you actually enjoy using a tool throughhout the workday. And honestly brand recognition and community support is a real gap too. Beacuse it's not as widely adopted as Zoom or Teams, finding community resources, tutorials or troubleshooting help outside of official AWS documentation can be surprisingly difficult. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? For me personally, the biggest benefit has been simplicity and reliablity. When I need to jump on a call or host quick meeting , Chime just works a lot of fuss. There's no complicated onboarding for guests, no confusing interface to navigate, and the call quality stays consistent which honestly is all you need for straightforward communication scenarios. The AWS integartion has also been a real benefit in environment where Amazon Web Services is already the backbone of the tech stack. Having a communication tool that fits naturally into that ecosystem without requiring a completely separate setup or vendor realtionship keeps things streamlined and manageable from an IT perspective. The core structure is another area where it genuinely benefits oragnisations. Beacuse you're only paying for what you actually use rather than a fixed per monthly fee, it makes financial sense for teams that have inconsistent or occasional communication needs rather than heavy daily usage. And from an administrative perspective the simplicity of managing Chime is a real plus. Setting up users. amnaging meetings, and controlling access is relatively starightforward compared to more complex platform that require dedicated admin training just to maintain. Chime is solving the problem of overcomplicated communication and the benefit is a leaner. more cost effective solution for teams that just need the essentials done well without all the extra noise. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shibu K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shibu K.") SK Shibu K. Security Engineer Information Technology and Services Small-Business (50 or fewer emp.) 6/9/2026 "Amazon Chime Was an Important Part of Our Daily Team Communication And Collaboration" 5/5 What do you like best about Amazon Chime? The features I used most frequently was the combination of chat, meetings, and screen sharing with a single application. On a typical workday, I used : One to one chats with colleagues Team group conversations Audio calls Video meetings Screen sharing during discussions Meeting scheduling and joining File and document sharing Notification and activity tracking. I particularly liked how quickly meetings could be joined. The interface was straightforward, and it was easy to connect with team members without dealing with complex settings. Screen sharing was very useful during training sessions and operational discussions because team members could demonstrate processes directly instead of explaining everything through text. The platform also performed reliable during day to day operations. Call quality and meetings stability were generally good, which was important because communication was a major part of our daily responsibilities. Another thing I appreciated was the security aspect. Since we worked in a professional environment handling customer-related processes, using an approved enterprise communication platform helped maintain compliance and secure collaboration. The onboarding process was simple because new employees could start using the application quickly without requiring extensive training. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? Overall, my experience with Amazon Chime was positive. If I had to mention one area for improvement, it would be that some of the advanced collaboration features are not always immediately obvious to new users during the initial onboarding process. When U first started using the platform, it took a little time to become familiar with all available options for meetings, chat management, and collaboration. I would also like to see additional intelligent meeting features such as more advance automated meetings summaries, action item tracking and enhanced AI-powered collaboration tools. These additions could further improve productivity for teams that spend a large part of their day in meetings. However, these points did not affect my daily work significantly. Once users become familiar with the platform, navigation is straightforward and the workflow becomes very efficient. Overall, Amazon Chime provided reliable communication, secure collaboration, documents, sharing, and meeting capabilities that supported our daily operations. It became a tool that our teams replied on regularly for both routine communication and important business discussions. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? I used Amazon Chime extensively during my time working as a Customer Service Associate (CSA) at Amazon. It was one of our primary communication tools for connecting with team members, managers, trainers, and other internal teams. Our work required constant communication throughout the day, including teams discussions, operational updates, one-on-one meetings, training sessions, and project related conversations. Amazon chime helped bring all these activities into a single platform. Instead of relying only on emails. we could quickly start chats, join meetings, share screens, and communicate with colleagues in real time. This significantly improved response times and helped teams collaborate more effectively. One of the biggest benefits was the ability to join meetings from different locations without any complicated setup. Team meetings, performance discussions, training sessions, and operational reviews could all be managed through chime. We also used it to share important documents, communicate updates, and coordinate tasks between teams. Having chat history and meeting access in one place helped us stay organized and reduced the chances of missing important information. From a security and compliance perspective, it gave us confidence that business communication was being handled through an approved enterprise platform rather than personal messaging applications. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AA Anup A. Network Security Engineer Information Services Mid-Market (51-1000 emp.) 5/27/2026 "Amazon Chime Makes Meetings Simple with Stable Performance and Great Audio" 5/5 What do you like best about Amazon Chime? What I like best about Amazon chime is its ease o use and stable meeting performance provides good audio quality and joining meetings is simple even for new users, screen sharing and collaboration features works smoothly during team discussions and customer meetings it also works well for remote support and daily communication the interface is lightweight and easy to manage which helps improve overall productivity and collaboration across teams. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? What I dislike about Amazon chime is that the platform could provide more advanced collaborations features and more modern interface design Sometimes the meetings controls and notifications setting take time for new users to get familiar with integrations options with some third-party tools can also be improve for better workflow management Apart from these minor areas the overall calling quality meetings stability and communication experience have very good. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? Amazon Chime helps us solve day to day communication and collaboration challenges by providing a reliable platform for virtual meetings, teams' discussions screen sharing and remote coordination. it has been especially useful for connecting distributed tools the platform makes it easier to schedule and join meetings quickly which improves response time and overall workflow efficiency. it also helps during technical troubleshooting sessions and remote support activities where real-time communication and screen sharing are important the consistent audio and video quality reduce communication and make meetings more productive overall it has improved maintain smooth business operations across different locations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic VB Vaidehi B. Enterprise (\> 1000 emp.) 7/10/2026 "All-in-One Communication Platform with Stellar Group Calling" 4.5/5 What do you like best about Amazon Chime? I use Amazon Chime for team meetings, one-on-one meetings, huddles, and trainings. I appreciate that it provides an all-in-one platform for communication, meetings, and huddles. I like the most about Amazon Chime is group calling. The screen recording, screen sharing, and user interface are features that I find very helpful. It's very easy to use and allows me to connect directly and easily whenever needed. The initial setup was easy, just by adding an alias. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? One of the features that needs to be improved is that one cannot delete a message once sent, so this needs to be improved. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? I use Amazon Chime as an all-in-one platform for communication, meetings, and huddles. It's very easy to use, allowing direct and easy connections with others. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Katie L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie L.") KL Katie L. account executive Broadcast Media Small-Business (50 or fewer emp.) 5/11/2026 Guest users or non-business users of the software, not included in G2 scores. "Quick, Secure, Reliable Client Meetings with Amazon Chime" 4.5/5 What do you like best about Amazon Chime? Amazon Chime solves the problem of quick, secure, and dependable client communication. It provides a straightforward way to host video meetings, calls, and presentations without requiring extensive setup or technical support. This benefits me by allowing client conversations to stay focused on strategy and results rather than technology issues. The reliability of the platform helps ensure meetings start on time, presentations run smoothly, and follow‑ups happen efficiently, which is especially valuable when managing multiple advertiser relationships and tight sales timelines. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? What I dislike about Amazon Chime is that it feels more limited compared to other video conferencing platforms. Some features—like screen sharing controls, in-meeting collaboration tools, and chat functionality—aren’t as intuitive or robust, which can slow down client presentations. Additionally, many external clients are less familiar with Chime, which can create friction when joining meetings and occasionally requires extra guidance. More customization and smoother client-facing usability would improve the overall experience. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? Amazon Chime solves the problem of quick, secure, and dependable client communication. It provides a straightforward way to host video meetings, calls, and presentations without requiring extensive setup or technical support. This benefits me by allowing client conversations to stay focused on strategy and results rather than technology issues. The reliability of the platform helps ensure meetings start on time, presentations run smoothly, and follow‑ups happen efficiently, which is especially valuable when managing multiple advertiser relationships and tight sales timelines. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mahan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahan R.") MR Mahan R. AI Agents Intern Small-Business (50 or fewer emp.) 4/30/2026 "Convenient but Lacks Competitor Features" 5/5 What do you like best about Amazon Chime? I really like how Amazon Chime makes it easy to join meetings with just one click, without the need for a PIN or complex setup. It lets attendees join easily without needing an account, which is a big time-saver. The mobile-friendly aspect is also great, as it works smoothly both on phones and desktops. The ability to screen share is another feature I appreciate, as it allows for real-time collaboration. I can walk people through documents, spreadsheets, or presentations live, which helps reduce misunderstandings. This is especially useful for training new employees or when instant feedback is needed, all without requiring extra tools. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? The common complaints and the areas to be improved are the limited features when compared with Zoom or Microsoft Teams. Amazon Chime feels a little less feature-rich and is missing things like breakout rooms, polls, and advanced meeting controls. There are also very few collaboration tools built-in. Additionally, the chat functionality feels basic and underdeveloped, lacking thread reactions and rich formatting tools like Slack offers, making it not great for day-to-day communication. Performance issues are another concern as the app can feel slower, with occasional crashes. It also feels limited in third-party integrations, not integrating smoothly with non-AWS tools, and has limited plugins compared to Teams. The background noise cancellation is not as strong as competitors like Zoom or Teams, as background noise can bleed into calls. Lastly, the interface feels a bit dated compared to newer tools and the customization options available from other services. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? Amazon Chime solves communication overload by combining chat, video, and meetings in one place. It enables real-time collaboration regardless of location, offers reliable audio/video without disruptions, and replaces costly phone systems with affordable internet calling. One-click meeting join saves time, and it's mobile-friendly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite CN Christian N. Responsabile ICT Mid-Market (51-1000 emp.) 4/29/2026 "Perfect Integration, Interface to Improve" 4.5/5 What do you like best about Amazon Chime? I like that Amazon Chime is very straightforward and doesn't have unnecessary features; I can enter, make the call, and conclude. The audio and video quality is quite stable, even when the internet connection isn't perfect. Also, screen sharing is fast and has never given me major problems. Furthermore, the fact that I can join meetings without complicated steps is a big advantage. It is particularly convenient when working in AWS environments because it integrates very well, and I find Amazon Chime better compared to other similar platforms like Zoom and Teams. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? In my opinion, the interface is a bit outdated compared to other tools and is not the best in terms of user experience. Additionally, it is not as widely used as Zoom or Teams. Regarding the graphics, the GUI is not the best. Notifications and the meeting layout could also be better customized, for example by moving elements to perhaps have a view of more users on the screen. For a basic user, finding all the settings at the beginning might be a bit challenging, but nothing major. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? Amazon Chime saves me from using a thousand different tools for calls and screen sharing, integrating well with AWS environments. It is straightforward, without unnecessary features, and the audio-video quality is stable. Screen sharing is fast and I can join meetings without complicated steps. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ## Questions about Amazon Chime? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Amazon Chime ](https://www.g2.com/products/amazon-chime/discussions/new) ![shubham s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shubham s.") SS shubham singhal • Last activity 5 months ago No, 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/amazon-chime-no-20cb7fe9-d5c2-4c2f-aba8-8ef645d6846e) ![Nageswara Reddy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nageswara Reddy M.") NM Nageswara Reddy M • Last activity 4 months ago can i use this for personnel usage? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/can-i-use-this-for-personnel-usage) [ View all Discussions ](https://www.g2.com/products/amazon-chime/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 10 months ### Average Discount 20% [ View More Pricing Information ](https://www.g2.com/products/amazon-chime/pricing) Amazon Chime Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e4029f90aa02b12ad570377a645f5ed9/zoom-workplace.png "Product Avatar Image") Zoom Workplace 4.5/5(56,556) [ Compare Now ](https://www.g2.com/compare/amazon-chime-vs-zoom-workplace) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e79ca793b5194435a820f255cea120d4/goto-meeting.png "Product Avatar Image") GoTo Meeting 4.2/5(17,122) [ Compare Now ](https://www.g2.com/compare/amazon-chime-vs-goto-meeting) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image") Microsoft Teams 4.4/5(19,257) [ Compare Now ](https://www.g2.com/compare/amazon-chime-vs-microsoft-teams) ##### ##### Amazon Chime Features Collaboration Tools Screen Sharing Presentations Whiteboarding Meeting Coordination Scheduling Video Call Recording Participant Permissions Software Type Mobile Browser Application Desktop Application Agentic AI - Video Conferencing Autonomous Task Execution Proactive Assistance Decision Making [ View More Features ](https://www.g2.com/products/amazon-chime/features) ##### Categories on G2 [Video Conferencing](https://www.g2.com/categories/video-conferencing) ##### Explore More [Best affiliate marketing software](https://www.g2.com/discussions/best-affiliate-marketing-software-need-help-deciding)[What's a good Mac and Windows compatible drive cloning software for mixed home and office use?](https://www.g2.com/discussions/what-s-a-good-mac-and-windows-compatible-drive-cloning-software-for-mixed-home-and-office-use)[What is the easiest file recovery software for a non-technical Mac user who needs to recover deleted files without understanding disk forensics or running terminal commands?](https://www.g2.com/discussions/what-is-the-easiest-file-recovery-software-for-a-non-technical-mac-user-who-needs-to-recover-deleted-files-without-understanding-disk-forensics-or-running-terminal-commands) [Which lifestyle spending account platforms avoid vendor lock-in while supporting custom workflows and team-specific processes?](https://www.g2.com/discussions/which-lifestyle-spending-account-platforms-avoid-vendor-lock-in-while-supporting-custom-workflows-and-team-specific-processes)[Best workforce management software for a small business](https://www.g2.com/discussions/best-workforce-management-software-for-a-small-business)[Pros and Cons Details](https://www.g2.com/products/amazon-chime/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)