--- title: Amazon Chime Reviews meta\_title: 'Amazon Chime Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 736 reviews by the users' company size, role or industry to find out how Amazon Chime works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 736 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Amazon Chime Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Amazon Chime but has limited features. Are you part of the Amazon Chime team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs. This lets you save money by eliminating fixed telephone network costs and simplifies your voice network administration by transitioning it to the AWS Cloud. Choose how you communicate Amazon Chime lets you choose the communication options that are best suited for your business. You have the option to choose from meetings, chat, and business calling or use Voice Connector to direct your voice traffic over the internet. With Chime, you have the flexibility to choose the communication option that fits with your business needs, and the freedom to scale up or down as needed. Use one app for all your communication Amazon Chime lets you meet, chat, and place business phone calls with a single, secure application. You don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share your screen, and even invite more people to join your meeting. When it’s time for your meeting, Amazon Chime will call you on all your devices to ensure you are never late and your meetings start on time. Pay only for what you use Amazon Chime offers pay-per-use pricing which lets you pay for features you use, on the days that you use them. With pay-per-use pricing there’s no upfront investment or long-term contracts. You can switch between Basic features that don’t include a charge, and Pro features that do include a charge. You can use the right features for your business without worrying about overspending. Online Meetings • Simplified join experience: Join with a simple tap, and avoid the need for lengthy passcodes, or choose “Running Late” to let everyone know they’re running behind schedule. • Join Meetings with Alexa: You can simply say “Alexa, start my meeting”, and Alexa gets your meeting started. Learn more about Alexa for Business • Amazon Chime call me: With Amazon Chime call me, you simply enter your phone number in the web application and answer the incoming call to join a meeting. • Dial-in: Amazon Chime offers dial-in numbers in over 70 countries and low per minute rates. • Personalized meeting links: Create and use personalized meeting URLs for your online meetings. • Record your meetings: Amazon Chime allows you to record your meetings. • Screen share: You can share your screen or present information, without requesting permission. You can also allow remote control of a screen share for richer collaboration. Video Conferencing • Conference room video systems: Amazon Chime supports most Session Initiation Protocol (SIP) and H.323 video conferencing systems, and meeting participants can join meetings by simply entering the meeting ID into the device console. • Video conferencing: You can use high-quality wideband audio and high-definition video conferencing for up to 16 people on your desktop, or 8 people on mobile devices. • High quality audio and HD video: Amazon Chime uses noise-cancelling wideband technology and High-definition video. Team Collaboration • Visual roster: The visual roster lets you see who has joined or declined the meeting, is running late, currently speaking, and lets you see where background noise is coming from so you mute that line. • Easy to schedule: Use your Outlook calendar, or add meet@chime.aws to your meeting invite. • Smart Presence: Amazon Chime uses smart presence to indicate your status, where green means you’re available, and red means you’re busy. You can also manually set your presence to indicate that you’re not available, or hide your presence status entirely. • Incoming Web Hooks: Developers can configure their applications to use incoming webhooks to post messages into Amazon Chime chat rooms as soon as application updates occur. Security • Built on AWS Cloud: Amazon Chime is an AWS service, which means you benefit from a data center and network architecture built to meet the requirements of the most security-sensitive organizations. In addition, Amazon Chime features security capabilities built directly into the service. • Encryption: Messages, voice, video, and content are encrypted using AES 256-bit encryption. • AWS CoudTrail Integration: You can log, continuously monitor, and record account activity related to actions taken in the Amazon Chime console, using AWS CloudTrail. • Single Sign On: Use Active Directory or SSO to authenticate and manage users. Users can use existing credentials to log in to Amazon Chime. * * * Seller [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) Discussions [Amazon Chime Community](https://www.g2.com/products/amazon-chime/discuss) Solution Type Best-of-Breed Overview by Monica Benjamin Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 10 months [ View More Pricing Information ](https://www.g2.com/products/amazon-chime/pricing) ## Top-Rated Alternatives [ ![Zoom Workplace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoom Workplace") Zoom Workplace 4.5/5(56,555) ](https://www.g2.com/products/zoom-workplace/reviews) [ ![Microsoft Teams](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Teams") Microsoft Teams 4.4/5(19,254) ](https://www.g2.com/products/microsoft-teams/reviews) [ ![GoTo Meeting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Meeting") GoTo Meeting 4.2/5(17,122) ](https://www.g2.com/products/goto-meeting/reviews) [ View All Alternatives ](https://www.g2.com/products/amazon-chime/competitors/alternatives) ## User Insights Average based on 736 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Amazon Chime Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS CloudFormation ](https://www.g2.com/products/aws-aws-cloudformation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ScheduFlow ](https://www.g2.com/products/scheduflow/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SurveyLab ](https://www.g2.com/products/7-points-surveylab/reviews) Show More ![Md Mudassir A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Md Mudassir A.") MA Md Mudassir A. Product Designer Information Technology and Services Small-Business (50 or fewer emp.) 4/28/2026 "Basic Communication Tool with Room for Improvement" 2.5/5 What do you like best about Amazon Chime? What I like most about Amazon Chime is its pay-as-you-use pricing. It’s a great fit for my startup because our meeting frequency can change a lot from week to week. As a founder overseeing product development for an AI platform, I rely on Chime for quick team syncs and client calls, and I appreciate not being locked into a fixed monthly plan. It also integrates smoothly with our AWS-based stack. Since we already use AWS services for our backend, Chime feels like a natural part of our workflow. Communication stays lightweight, and it doesn’t get in the way of the tools we use day to day, like Google Docs and the AWS Console. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? The lack of threads makes the chat rooms messy. Messages and their replies should be clearer to see who replied to which message. There's no ability to edit a message. Also, you can't organize rooms in folders or sections, and there's poor extensibility. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? At Morphia, our team communication needs are sporadic but time-sensitive. Chime's auto-call feature ensures we get on calls quickly without scheduling friction, which is critical when coordinating product updates or resolving urgent backend issues. The pay-as-you-use model suits our early-stage startup budget well. Its direct AWS integration means we can jump from reviewing infrastructure to a team call without switching ecosystems. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite YP Yunhee P. 5/8/2026 "Adequate for Basic Meetings, Needs UI Improvement" 3/5 What do you like best about Amazon Chime? I like that Amazon Chime allows me to connect with Amazon employees who are also using the tool, which was useful during the interview process. The initial setup was also very easy. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? I didn't like the user interface and user experience of this tool as much as I like other competing tools like Zoom or Microsoft Teams. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? I use Amazon Chime to connect with Amazon employees during interviews and information sessions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Markus B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Markus B.") MB Markus B. Marketing Manager / Editor Mid-Market (51-1000 emp.) 6/3/2026 "Great Support and Stable Connection, But the Shutdown Was Disappointing" 2.5/5 What do you like best about Amazon Chime? Support was consistently great, and the connection stayed stable throughout. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? I dislike the fact, that Amazon Chime was shut down. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? It was the best communication platform eva. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Eyad B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eyad B.") EB Eyad B. Director network management and alliances Aviation & Aerospace Enterprise (\> 1000 emp.) 5/24/2024 Guest users or non-business users of the software, not included in G2 scores. "Director Network Management and Alliances" 3/5 What do you like best about Amazon Chime? It is Fast, easy to use and helpful within Amazon Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? Nothing in particular but maybe a bit slow Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? Meeting with amazon team easily, business needs covered Review collected by and hosted on G2.com. Show More 5/20/2026 Validated ReviewerSource: Thank You page ![Tejas Narendra Mehta .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tejas Narendra Mehta .") T Tejas Narendra Mehta . executive Small-Business (50 or fewer emp.) 2/9/2026 "4" 3/5 What do you like best about Amazon Chime? When using Amazon Chime for interviews, STAR Method Be Prepared for Coding Questions etc. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? Users have expressed several dislikes about Amazon Chime, including Limited Features User Interface etc Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? Amazon Chime is solving the problems of limited market penetration and low adoption rates outside of Amazon's own organization Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Oscar B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oscar B.") OB Oscar B. IT Security Administrator Cybersecurity Analyst Network Engineer Small-Business (50 or fewer emp.) 7/18/2025 "" 2.5/5 Validated ReviewerSource: OrganicAI Translated IN Irene N. Programmatic Consultant Enterprise (\> 1000 emp.) 9/19/2025 "User friendly tool with limited adoption" 3/5 What do you like best about Amazon Chime? Amazon Chime is a valuable conferencing tool, as per my experience it is user friendly Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? However the tool is not that spread in the corporate environment and mainly adopted by Amazon itself. As other conferencing toll are way more common Chime might lack third-party integrations and a way smaller pool of users are regularly using. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? Easy to use tool Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") GC Verified User in Construction Mid-Market (51-1000 emp.) 8/7/2025 "AMAZON CHIME" 3/5 What do you like best about Amazon Chime? Ease of access via web, and ability to add user safely Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? Depending on WIFI strength will either make or break the meeting/call- but no difference than any other like service. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? Ability to connect with members of the team Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![E X.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "E X.") EX E X. Operations manager Enterprise (\> 1000 emp.) 1/13/2025 "Review of Amazon Chime Software" 3/5 What do you like best about Amazon Chime? Amazon Chime is a tool for online meetings, video calls, and team messaging. We use it to communicate and collaborate with colleagues, no matter where you are. With features like screen sharing, file sharing, and easy scheduling, Chime makes remote work a bit smoother. The best part is that you can use it on your computer or phone, keeping you connected whenever you need. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? Few downsides of Amazon Chime are its limited integrations with other third-party apps compared to other platforms, which can make it harder to streamline workflows. Moreover, while it’s reliable, it lacks some advanced features found in competitors like virtual backgrounds in video calls. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? Communication with internal teams, anytime, any place, any device. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Faraz A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Faraz A.") FA Faraz A. Social Media Marketing Intern Small-Business (50 or fewer emp.) 3/30/2024 "User friendly" 3/5 What do you like best about Amazon Chime? I liked how Amazon Chime offers noise suppression and blurs your background. Review collected by and hosted on G2.com. What do you dislike about Amazon Chime? Amazon chime can especially be increasingly costly as you scale your organization. Review collected by and hosted on G2.com. What problems is Amazon Chime solving and how is that benefiting you? The single app can be used for multiple purpose such as meetings,chat and phone calls. I don't have to download different app as this Amazon Chime fulfills my multiple needs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Amazon Chime? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Amazon Chime ](https://www.g2.com/products/amazon-chime/discussions/new) ![shubham s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shubham s.") SS shubham singhal • Last activity 5 months ago No, 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/amazon-chime-no-20cb7fe9-d5c2-4c2f-aba8-8ef645d6846e) ![Nageswara Reddy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nageswara Reddy M.") NM Nageswara Reddy M • Last activity 4 months ago can i use this for personnel usage? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/can-i-use-this-for-personnel-usage) [ View all Discussions ](https://www.g2.com/products/amazon-chime/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 10 months ### Average Discount 20% [ View More Pricing Information ](https://www.g2.com/products/amazon-chime/pricing) Amazon Chime Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e4029f90aa02b12ad570377a645f5ed9/zoom-workplace.png "Product Avatar Image") Zoom Workplace 4.5/5(56,555) [ Compare Now ](https://www.g2.com/compare/amazon-chime-vs-zoom-workplace) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e79ca793b5194435a820f255cea120d4/goto-meeting.png "Product Avatar Image") GoTo Meeting 4.2/5(17,122) [ Compare Now ](https://www.g2.com/compare/amazon-chime-vs-goto-meeting) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image") Microsoft Teams 4.4/5(19,254) [ Compare Now ](https://www.g2.com/compare/amazon-chime-vs-microsoft-teams) ##### ##### Amazon Chime Features Collaboration Tools Screen Sharing Presentations Whiteboarding Meeting Coordination Scheduling Video Call Recording Participant Permissions Software Type Mobile Browser Application Desktop Application Agentic AI - Video Conferencing Autonomous Task Execution Proactive Assistance Decision Making [ View More Features ](https://www.g2.com/products/amazon-chime/features) ##### Categories on G2 [Video Conferencing](https://www.g2.com/categories/video-conferencing) ##### Explore More [Best affiliate marketing software](https://www.g2.com/discussions/best-affiliate-marketing-software-need-help-deciding)[What's a good Mac and Windows compatible drive cloning software for mixed home and office use?](https://www.g2.com/discussions/what-s-a-good-mac-and-windows-compatible-drive-cloning-software-for-mixed-home-and-office-use)[What is the easiest file recovery software for a non-technical Mac user who needs to recover deleted files without understanding disk forensics or running terminal commands?](https://www.g2.com/discussions/what-is-the-easiest-file-recovery-software-for-a-non-technical-mac-user-who-needs-to-recover-deleted-files-without-understanding-disk-forensics-or-running-terminal-commands) [Which lifestyle spending account platforms avoid vendor lock-in while supporting custom workflows and team-specific processes?](https://www.g2.com/discussions/which-lifestyle-spending-account-platforms-avoid-vendor-lock-in-while-supporting-custom-workflows-and-team-specific-processes)[Best workforce management software for a small business](https://www.g2.com/discussions/best-workforce-management-software-for-a-small-business)[Pros and Cons Details](https://www.g2.com/products/amazon-chime/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)