--- title: Amazon Chime Reviews meta_title: 'Amazon Chime Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 736 reviews by the users' company size, role or industry to find out how Amazon Chime works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 736 scale: '5' date_modified: '2026-08-11' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Amazon Chime Reviews **Vendor:** Amazon Web Services (AWS) **Category:** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing) **Average Rating:** 4.3/5.0 **Total Reviews:** 736 ## About Amazon Chime Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs. This lets you save money by eliminating fixed telephone network costs and simplifies your voice network administration by transitioning it to the AWS Cloud. Choose how you communicate Amazon Chime lets you choose the communication options that are best suited for your business. You have the option to choose from meetings, chat, and business calling or use Voice Connector to direct your voice traffic over the internet. With Chime, you have the flexibility to choose the communication option that fits with your business needs, and the freedom to scale up or down as needed. Use one app for all your communication Amazon Chime lets you meet, chat, and place business phone calls with a single, secure application. You don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share your screen, and even invite more people to join your meeting. When it’s time for your meeting, Amazon Chime will call you on all your devices to ensure you are never late and your meetings start on time. Pay only for what you use Amazon Chime offers pay-per-use pricing which lets you pay for features you use, on the days that you use them. With pay-per-use pricing there’s no upfront investment or long-term contracts. You can switch between Basic features that don’t include a charge, and Pro features that do include a charge. You can use the right features for your business without worrying about overspending. Online Meetings • Simplified join experience: Join with a simple tap, and avoid the need for lengthy passcodes, or choose “Running Late” to let everyone know they’re running behind schedule. • Join Meetings with Alexa: You can simply say “Alexa, start my meeting”, and Alexa gets your meeting started. Learn more about Alexa for Business • Amazon Chime call me: With Amazon Chime call me, you simply enter your phone number in the web application and answer the incoming call to join a meeting. • Dial-in: Amazon Chime offers dial-in numbers in over 70 countries and low per minute rates. • Personalized meeting links: Create and use personalized meeting URLs for your online meetings. • Record your meetings: Amazon Chime allows you to record your meetings. • Screen share: You can share your screen or present information, without requesting permission. You can also allow remote control of a screen share for richer collaboration. Video Conferencing • Conference room video systems: Amazon Chime supports most Session Initiation Protocol (SIP) and H.323 video conferencing systems, and meeting participants can join meetings by simply entering the meeting ID into the device console. • Video conferencing: You can use high-quality wideband audio and high-definition video conferencing for up to 16 people on your desktop, or 8 people on mobile devices. • High quality audio and HD video: Amazon Chime uses noise-cancelling wideband technology and High-definition video. Team Collaboration • Visual roster: The visual roster lets you see who has joined or declined the meeting, is running late, currently speaking, and lets you see where background noise is coming from so you mute that line. • Easy to schedule: Use your Outlook calendar, or add meet@chime.aws to your meeting invite. • Smart Presence: Amazon Chime uses smart presence to indicate your status, where green means you’re available, and red means you’re busy. You can also manually set your presence to indicate that you’re not available, or hide your presence status entirely. • Incoming Web Hooks: Developers can configure their applications to use incoming webhooks to post messages into Amazon Chime chat rooms as soon as application updates occur. Security • Built on AWS Cloud: Amazon Chime is an AWS service, which means you benefit from a data center and network architecture built to meet the requirements of the most security-sensitive organizations. In addition, Amazon Chime features security capabilities built directly into the service. • Encryption: Messages, voice, video, and content are encrypted using AES 256-bit encryption. • AWS CoudTrail Integration: You can log, continuously monitor, and record account activity related to actions taken in the Amazon Chime console, using AWS CloudTrail. • Single Sign On: Use Active Directory or SSO to authenticate and manage users. Users can use existing credentials to log in to Amazon Chime. ## Amazon Chime Pros & Cons **What users like:** - Users appreciate the **ease of use** of Amazon Chime, enjoying quick joins and seamless collaboration for professional conversations. (58 reviews) - Users appreciate the **easy setup** of Amazon Chime, enabling quick access to meetings without hassle. (37 reviews) - Users appreciate the **high-quality audio** of Amazon Chime, enhancing focus and providing a professional communication experience. (34 reviews) - Users appreciate the **reliable audio and video quality** of Amazon Chime, enhancing focus and productivity in meetings. (27 reviews) - Users appreciate the **high-quality video and audio** of Amazon Chime, enhancing professionalism in meetings and collaboration. (24 reviews) - Users love the **high-quality audio and video** of Amazon Chime, enhancing their overall communication experience. (21 reviews) - Users value the **user-friendly interface** of Amazon Chime, which enhances communication and simplifies meeting management. (21 reviews) - Screen Sharing (20 reviews) - Security (18 reviews) - Users appreciate the **HD video calls** on Amazon Chime, enhancing team communication with clarity and convenience. (17 reviews) **What users dislike:** - Users find the **user interface unremarkable** , lacking intuitiveness and customization, affecting usability and experience. (26 reviews) - Users feel frustrated with the **limited features** of Amazon Chime, especially when compared to competitors like Zoom. (22 reviews) - Users find the **missing features** of Amazon Chime frustrating, especially compared to more advanced platforms like Zoom or Teams. (16 reviews) - Users often face **connectivity issues** with Amazon Chime, experiencing frequent disconnections and lag during calls. (9 reviews) - Users find Amazon Chime's **limited integrations** frustrating, affecting usability and overall experience compared to competitors. (8 reviews) - Connection Issues (7 reviews) - Participant Limitations (7 reviews) - Slow Loading (7 reviews) - Users find the **limited customization options** in Amazon Chime restrict their ability to personalize the experience. (5 reviews) - Users report **poor quality** in audio and video during meetings, impacting overall presentation effectiveness and experience. (5 reviews) ## Amazon Chime Reviews ### 1. Basic Communication Tool with Room for Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Md Mudassir A. | Product Designer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Amazon Chime?** What I like most about Amazon Chime is its pay-as-you-use pricing. It’s a great fit for my startup because our meeting frequency can change a lot from week to week. As a founder overseeing product development for an AI platform, I rely on Chime for quick team syncs and client calls, and I appreciate not being locked into a fixed monthly plan. It also integrates smoothly with our AWS-based stack. Since we already use AWS services for our backend, Chime feels like a natural part of our workflow. Communication stays lightweight, and it doesn’t get in the way of the tools we use day to day, like Google Docs and the AWS Console. **What do you dislike about Amazon Chime?** The lack of threads makes the chat rooms messy. Messages and their replies should be clearer to see who replied to which message. There's no ability to edit a message. Also, you can't organize rooms in folders or sections, and there's poor extensibility. **What problems is Amazon Chime solving and how is that benefiting you?** At Morphia, our team communication needs are sporadic but time-sensitive. Chime's auto-call feature ensures we get on calls quickly without scheduling friction, which is critical when coordinating product updates or resolving urgent backend issues. The pay-as-you-use model suits our early-stage startup budget well. Its direct AWS integration means we can jump from reviewing infrastructure to a team call without switching ecosystems. ### 2. Adequate for Basic Meetings, Needs UI Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Yunhee P. **Reviewed Date:** May 08, 2026 **What do you like best about Amazon Chime?** I like that Amazon Chime allows me to connect with Amazon employees who are also using the tool, which was useful during the interview process. The initial setup was also very easy. **What do you dislike about Amazon Chime?** I didn't like the user interface and user experience of this tool as much as I like other competing tools like Zoom or Microsoft Teams. **What problems is Amazon Chime solving and how is that benefiting you?** I use Amazon Chime to connect with Amazon employees during interviews and information sessions. ### 3. Great Support and Stable Connection, But the Shutdown Was Disappointing **Rating:** 2.5/5.0 stars **Reviewed by:** Markus B. | Marketing Manager / Editor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Amazon Chime?** Support was consistently great, and the connection stayed stable throughout. **What do you dislike about Amazon Chime?** I dislike the fact, that Amazon Chime was shut down. **What problems is Amazon Chime solving and how is that benefiting you?** It was the best communication platform eva. ### 4. Director Network Management and Alliances **Rating:** 3.0/5.0 stars **Reviewed by:** Eyad B. | Director network management and alliances , Aviation & Aerospace, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Amazon Chime?** It is Fast, easy to use and helpful within Amazon **What do you dislike about Amazon Chime?** Nothing in particular but maybe a bit slow **What problems is Amazon Chime solving and how is that benefiting you?** Meeting with amazon team easily, business needs covered ### 5. 4 **Rating:** 3.0/5.0 stars **Reviewed by:** Tejas Narendra Mehta . | executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Amazon Chime?** When using Amazon Chime for interviews, STAR Method Be Prepared for Coding Questions etc. **What do you dislike about Amazon Chime?** Users have expressed several dislikes about Amazon Chime, including Limited Features User Interface etc **What problems is Amazon Chime solving and how is that benefiting you?** Amazon Chime is solving the problems of limited market penetration and low adoption rates outside of Amazon's own organization ### 6. Review **Rating:** 2.5/5.0 stars **Reviewed by:** Oscar B. | IT Security Administrator Cybersecurity Analyst Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2025 ### 7. User friendly tool with limited adoption **Rating:** 3.0/5.0 stars **Reviewed by:** Irene N. | Programmatic Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Amazon Chime?** Amazon Chime is a valuable conferencing tool, as per my experience it is user friendly **What do you dislike about Amazon Chime?** However the tool is not that spread in the corporate environment and mainly adopted by Amazon itself. As other conferencing toll are way more common Chime might lack third-party integrations and a way smaller pool of users are regularly using. **What problems is Amazon Chime solving and how is that benefiting you?** Easy to use tool ### 8. AMAZON CHIME **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Amazon Chime?** Ease of access via web, and ability to add user safely **What do you dislike about Amazon Chime?** Depending on WIFI strength will either make or break the meeting/call- but no difference than any other like service. **What problems is Amazon Chime solving and how is that benefiting you?** Ability to connect with members of the team ### 9. Review of Amazon Chime Software **Rating:** 3.0/5.0 stars **Reviewed by:** E X. | Operations manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Amazon Chime?** Amazon Chime is a tool for online meetings, video calls, and team messaging. We use it to communicate and collaborate with colleagues, no matter where you are. With features like screen sharing, file sharing, and easy scheduling, Chime makes remote work a bit smoother. The best part is that you can use it on your computer or phone, keeping you connected whenever you need. **What do you dislike about Amazon Chime?** Few downsides of Amazon Chime are its limited integrations with other third-party apps compared to other platforms, which can make it harder to streamline workflows. Moreover, while it’s reliable, it lacks some advanced features found in competitors like virtual backgrounds in video calls. **What problems is Amazon Chime solving and how is that benefiting you?** Communication with internal teams, anytime, any place, any device. ### 10. User friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Faraz A. | Social Media Marketing Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2024 **What do you like best about Amazon Chime?** I liked how Amazon Chime offers noise suppression and blurs your background. **What do you dislike about Amazon Chime?** Amazon chime can especially be increasingly costly as you scale your organization. **What problems is Amazon Chime solving and how is that benefiting you?** The single app can be used for multiple purpose such as meetings,chat and phone calls. I don't have to download different app as this Amazon Chime fulfills my multiple needs. ### 11. Very simple and overcomplicated **Rating:** 3.0/5.0 stars **Reviewed by:** Marvin M. | Agent, Consumer Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Amazon Chime?** One thing Amazon Chime has different from all communication apps is a straightforward interface to work with, easy to communicate with your team, and good privacy. **What do you dislike about Amazon Chime?** I really think the system is complicated to use and to set up, at least I had a lot of problems trying to log in to my account, finding contact is really frustrating, and complicated. **What problems is Amazon Chime solving and how is that benefiting you?** The only thing that I can tell Amazon Chime solved was communication with other departments in the building, is not the best overall but it has its benefits when we use it. ### 12. Amazone chime **Rating:** 2.5/5.0 stars **Reviewed by:** Anish K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Amazon Chime?** The interface is super cool and have the lots of fearure like emoji , video call quality and simple and easy to use interface . The chime is very easy to use we can connect through chime from one country to another **What do you dislike about Amazon Chime?** The dislike about the Chime is they are not giving the update timely and from my side they have to be add more features like kick out someone who is bothering the meeting **What problems is Amazon Chime solving and how is that benefiting you?** Chime is user friendly and a simple user interface . Through chime it save the recuriter time while interviewing the candidate . And we can easily add or remove the candiate ### 13. Needs a lot more development before they are to compete with well established players! **Rating:** 3.0/5.0 stars **Reviewed by:** Terence N. | Channel Lead, Asia, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Amazon Chime?** It's using the AWS backbone so it's pretty reliable **What do you dislike about Amazon Chime?** The user interface is very clunky and not as user friendly compared to established brands like Zoom and Teams **What problems is Amazon Chime solving and how is that benefiting you?** Connectivity between partners in different parts of the world ### 14. Good chat to keep it up with the work teammates. **Rating:** 2.5/5.0 stars **Reviewed by:** Andres Esteban R. | Student, Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Amazon Chime?** It is a platform simple, efficient and with a bunch of tools to work in team meetings, keep communication, quick questions and special requestes, best and easiest way to get somebody within the company, we're all "one chime away!" **What do you dislike about Amazon Chime?** Sometimes it gets lagged, sometimes crushes at all, and takes some time to get recovered, guess is a huge network all over the world and that's why sometimes just, normaly fails, whithin a margin let's say. **What problems is Amazon Chime solving and how is that benefiting you?** Communication within work partners, teammates, and general organization in the company, there's an organizational schema that can be easily understood and checked by anyone through the chime platform. ### 15. ok for communicating with AWS **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Amazon Chime?** Amazon Chime is the default approach to communicating with AWS support. Easy to connect with AWS. **What do you dislike about Amazon Chime?** Often got stuck or had no audio at all. I have to log out and log in again. This might happen 3-4 times in an one-hour meeting. **What problems is Amazon Chime solving and how is that benefiting you?** We used Amazon Chime to communicate with AWS people. It is easy for them to set up the call, but we need to install Amazon Chime Application to use the complete set of functionality. ### 16. Review **Rating:** 3.0/5.0 stars **Reviewed by:** Manish S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Amazon Chime?** The Simplicity of User interface is quite good. **What do you dislike about Amazon Chime?** Still, some updates need to be added, like direct join with the links. **What problems is Amazon Chime solving and how is that benefiting you?** Conducting day to day meeting on a virtual basis for daily tasks to understand the business process ### 17. Simple yet user friendly solution **Rating:** 2.5/5.0 stars **Reviewed by:** Sandesh A. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Amazon Chime?** I like the ease of using with a simple and user friendly solution **What do you dislike about Amazon Chime?** limited features is the biggest bottleneck **What problems is Amazon Chime solving and how is that benefiting you?** Made my remote team collaborate well during initial pandemic days ### 18. Chime makes business simple **Rating:** 3.0/5.0 stars **Reviewed by:** Deepak M. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2022 **What do you like best about Amazon Chime?** Chime is the best tool to collaborate and do the business calls. It has inbuilt features which allows the users to stay in single application and can fulfill all the requirements. **What do you dislike about Amazon Chime?** I am still exploring as such there is no negative **What problems is Amazon Chime solving and how is that benefiting you?** Industry main problem seamless team connectivity ### 19. It is one of the best and new upcoming into the market with at it best **Rating:** 2.5/5.0 stars **Reviewed by:** GOUTHAM M. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2022 **What do you like best about Amazon Chime?** Amazon chime the new product which is new to the market I just using the app from last 6 months which is pretty great. The features are pretty good and as always amazon will produce the best product there is no doubt about it. **What do you dislike about Amazon Chime?** Unlike the other platforms, it is only accepting 8 users to join the meeting. There is not much marketing about so not using by many people or organizations to get meet up that's a bit complicated. The signup process is not user friendly. **Recommendations to others considering Amazon Chime:** Need to do more advertising and get into the market and try to add more users to join in the meeting will be pretty great. **What problems is Amazon Chime solving and how is that benefiting you?** Not much but as Amazon, it will add much more features in the future. I hope still it is in the developing need to be developed much more to compete in the current market. ### 20. Amazon Chime teleconference **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2022 **What do you like best about Amazon Chime?** It worked seamlessly and worked as well as zoom or any other teleconference app. I am not sure if the teleconference was secured thought. I used for an Amazon series of interviews for a project manager position at Amazon. From what I understand previously, Amazon would fly you into an Amazon HQ and give these interviews face to face. This worked nicely in lieu of face to face interviews. **What do you dislike about Amazon Chime?** It's another teleconference app that seems to be created just because Amazon wanted a proprietary teleconference program. It has not gained traction outside of Amazon and I would think that zoom or teams could have been just fine for this use. I am not sure why Amazon would go to the expense and effort to create their own teleconference app. I no longer use it as I did not get the position at Amazon and it seems that only Amazon uses it. **Recommendations to others considering Amazon Chime:** Not sure what to recommend as it is only used by Amazon **What problems is Amazon Chime solving and how is that benefiting you?** It is a teleconference app that lets candidates interviewees and interviewers meet remotely without having to fly into an Amazon HQ. This it does nicely but not sure why they could not use one of the other off the shelf teleconf app. ### 21. Amazon Chime Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2022 **What do you like best about Amazon Chime?** Audio and video clarity with no tome lagging makes creates best experience **What do you dislike about Amazon Chime?** To begin with, i have nothing much to complain about the product comparing tp similiar ones that i have used so far now **What problems is Amazon Chime solving and how is that benefiting you?** Better audio and video conferencing quality compared to other softwares available on the market ### 22. Amazon Chime review **Rating:** 3.0/5.0 stars **Reviewed by:** Gourav S. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2022 **What do you like best about Amazon Chime?** 1. It is good to accommodate many people in a meeting 2. Good tool to collaborate in a team. **What do you dislike about Amazon Chime?** 1. It is unstable product 2. Not good for open camera meetings **What problems is Amazon Chime solving and how is that benefiting you?** 1. Amazon Chime is solving scaled meetings and I can use it for meetings with large people. ### 23. Not such useful software. **Rating:** 3.0/5.0 stars **Reviewed by:** Harsh J. | Business Development Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2021 **What do you like best about Amazon Chime?** There are only some pros of this software. 1. It's ability of blurring the background and suppressing the background noise is very good and effective. 2. The video quality of the meeting in amazon chime is very clear and good quality even though there are 100 of participants in the meetings. 3.It's ability of screen sharing and large files sharing is very good and it's very easy to operate. 4. I as a user find it very easy to give my presentation in the amazon chime because the video and audio quality is so good that it gives a very positive effect to the users and their presentation. **What do you dislike about Amazon Chime?** There are alot of cons of this software. 1. For having a meeting and conference users need to have a best quality internet. 2. This software is not supported in Linux operating system which is totally not appreciated. 3. It's customer support is not up to the mark takes days to get back a solution for any issues. 4. The meeting schedule can not be auto sync with google calender we have to do manually. 5. It's mobile application have alots of bugs which causes problems in conducting a conference. **Recommendations to others considering Amazon Chime:** Users who wants to conduct some P.I interview or test interview or some big conference then they must use this software. I believe every users should once use this software for thein perspective regarding this app whether they like it or not. **What problems is Amazon Chime solving and how is that benefiting you?** The problems we are solving with amazon chime are. 1. Taking up interview is very easy in amazon chime coz it's ability of suppressing background noise and blurring the background is very helpful during an interview. 2. By using the amazon chime employers can keep an eye on the employees regarding the working hours and schedule. 3. Amazon chime helps in conducting meeting and conference and also in giving presentation is very good. 4. It helps in scheduling meeting prior and the video call is very much encrypted and secure. 5. It also helps in taking the interview and written test of any freshers. 6. I also have an interview test through Amazon chime and it was very technical and best way of taking test. ### 24. One single app should be able to chat, direct call, conference and screen share features. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2022 **What do you like best about Amazon Chime?** Flexible to join via app or web, either via registered mail id or without mail id. **What do you dislike about Amazon Chime?** Direct call, chat are not possible. Every time we need join the conference bridge. **What problems is Amazon Chime solving and how is that benefiting you?** One app should be able to direct chat, call and also screen share possibilities. In my view MS teams becomes very powerful and flexible. Chime need more improvements to match the competitors. ### 25. Nice kinda experience **Rating:** 3.0/5.0 stars **Reviewed by:** Ram K. | Blockchain Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2022 **What do you like best about Amazon Chime?** The Amazon chime Performs well and smooth during the calls. No lagged during my call. **What do you dislike about Amazon Chime?** The User interface of amazon chime can be improved. **What problems is Amazon Chime solving and how is that benefiting you?** Amazon chime solves the problem of communication gap between the co-workers in an particular organization. ### 26. Amazon Chime review **Rating:** 2.5/5.0 stars **Reviewed by:** Deep T. | Senior Legal Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Amazon Chime?** Easy to use and simple User interface. No app tutoring required that I liked personally. You can login using Amazon account or directly go to meeting room with meeting id. **What do you dislike about Amazon Chime?** Sometimes app closes automatically. Also needs lot of improvement in the app. Sometimes using chime feels irritating due to lag and video quality. Attachment issue was also there but lately it was fixed. **What problems is Amazon Chime solving and how is that benefiting you?** Attending meetings. Chats in chat room. ### 27. A good virtual meeting app but the UI UX can be better **Rating:** 3.0/5.0 stars **Reviewed by:** Shefali S. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2022 **What do you like best about Amazon Chime?** The quality of calls whether video or just audio is mostly good. Also, I don't use the app so it's easier to make it work without downloading the app every time. **What do you dislike about Amazon Chime?** Not many features and the pricing is not straightforward. Most of the other video meeting apps provide similar functionalities but at a lower cost. Also, the look and feel are very robotic and not as good as Zoom or skype. **Recommendations to others considering Amazon Chime:** If you are an AWS customer then it is a good ad on. **What problems is Amazon Chime solving and how is that benefiting you?** Video and audio calls are of good quality. The chat function is also good while there is a meeting going on. File attachments and chat rooms are very useful too. ### 28. There's better software to use for team meetings **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2021 **What do you like best about Amazon Chime?** Amazon Chime is an easy-to-use software to message, video chat, and share your screen with your colleagues. If you link Chime to your Outlook account, you'll get up-to-date reminders about conversations you've missed as well as 15-minute meeting reminders. **What do you dislike about Amazon Chime?** There isn't much to dislike about Amazon Chime; there's other similar software to use that offer more benefits and features - Amazon Chime is pretty basic. It would be nice if they offered features that let you track your tasks or gave you an easy option to record your video chats to save for future reference. **Recommendations to others considering Amazon Chime:** I would consider using Microsoft Teams rather than Amazon Chime; it has more valuable features. If you're just looking for software that offers video calling and chat, then Amazon Chime would be right for you. **What problems is Amazon Chime solving and how is that benefiting you?** Amazon Chime made managing the new work from home era easier. The software helped teams working from home connect from the comforts of their own home and made colleagues feel like they were still in the office. ### 29. Difficult to use if you have it on the browser **Rating:** 2.5/5.0 stars **Reviewed by:** Saurabh A. | Product manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2022 **What do you like best about Amazon Chime?** it is generally simple to start and use. Does not take too long to connect to a meeting and is not a resource killer on my computer **What do you dislike about Amazon Chime?** Difficult to change audio settings or video filters if you are using it on the browser. No way to switch to phone in the middle of the call. **What problems is Amazon Chime solving and how is that benefiting you?** Good tool for video calling ### 30. Amazon chime ( review ) **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Amazon Chime?** Connect wise it's quite a good then other **What do you dislike about Amazon Chime?** Auto viewing of user video was not so good **What problems is Amazon Chime solving and how is that benefiting you?** To share the screen and attaching of the file and link ### 31. Best Video Conferencing **Rating:** 2.5/5.0 stars **Reviewed by:** Ian O. | Sales And Marketing Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2022 **What do you like best about Amazon Chime?** The quality of video and audio is perfect **What do you dislike about Amazon Chime?** not many of people know of its existence **Recommendations to others considering Amazon Chime:** Solves your remote communications needs. **What problems is Amazon Chime solving and how is that benefiting you?** ABility to meet remotely. It really saves on time and cuts the problem of movement in order to conduct our meetings. ### 32. Amazon's own video conferencing tool **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Amazon Chime?** It's straight-up connected to your Amazon account. The integration with your Amazon account makes it easy to follow online seminars or workshops organized by Amazon. **What do you dislike about Amazon Chime?** There seem to be quite some bugs or IT issues still, especially when many people are connected in the same conference room. It doesn't excel in anything to beat the competition. **What problems is Amazon Chime solving and how is that benefiting you?** It's great to follow seminars, workshops, and lectures from Amazon itself. It's free to use unless you go for the pro version. It doesn't seem fit for daily use; there are better alternatives for that. ### 33. Connecting with your teams get simple with Amazon Chime **Rating:** 3.0/5.0 stars **Reviewed by:** Angelo A. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Amazon Chime?** The meeting room is terrific feature of this platform. The online chat and meeting can be done anywhere and anytime. The video quality during presentations is unique in this platform. The scheduling and joining the meeting is straightforward. **What do you dislike about Amazon Chime?** The app is kicking you out everytime after login and this problem is getting worse. **Recommendations to others considering Amazon Chime:** I won't recommend Amazon Chime with the present issues. **What problems is Amazon Chime solving and how is that benefiting you?** Amazon Chime is not solving any business problems. ### 34. Easy to use for internal communications **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Amazon Chime?** Chime was pretty easy to use and learn, especially for the chat function. It was quick and easy to organize messages, and it showed status of your team members. **What do you dislike about Amazon Chime?** Sometimes the app would glitch especially with video conferencing. I often had to restart it because it would freeze upon using video functionality. We also had issues with clients outside of the organization trying to use Chime as they had to download the app and frequently had firewalls against it **Recommendations to others considering Amazon Chime:** If you need something internally only, and mostly for chat or audio calls, this is a good option. Don't try to use it for external communications. **What problems is Amazon Chime solving and how is that benefiting you?** With a totallly virtual work force, we used Chime to keep in touch with the internal team. It was a great quick answer pathway ### 35. Not as advanced as other video conferencing software **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Amazon Chime?** Similar to other video software, Amazon Chime alerts you when people are joining meetings, and you can see the list of attendees easily **What do you dislike about Amazon Chime?** The audio can be muffled and the video portion of the screen is too small for the meeting when screen sharing **What problems is Amazon Chime solving and how is that benefiting you?** I have not found Amazon Chime useful in solving problems at this time. ### 36. Not so good at UI/UX **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Amazon Chime?** Help me to connect many AWS guys and join many meetings with them **What do you dislike about Amazon Chime?** The UI/UX is not good enough, lack of some useful features like change background **What problems is Amazon Chime solving and how is that benefiting you?** Help me to join many meetings with AWS guys as well as working online with them ### 37. Does the Job, but not Necessarily Better than Competitors **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Amazon Chime?** It's easy to navigate and use. Their desktop and app are both intuitive. Chatting within a conference call is eash as is sharing files. **What do you dislike about Amazon Chime?** I've had some issues with the app crashing, but other than that no major issues. **Recommendations to others considering Amazon Chime:** You'll not be disappointed using Amazon Chime. No real recommendations. **What problems is Amazon Chime solving and how is that benefiting you?** Amazon Chime makes conferencing easy and intuitive, and you can easily chat within the conference, share you screen or share files and links while on the phone. ### 38. Good attempt but slack is better **Rating:** 2.5/5.0 stars **Reviewed by:** Akash S. | S, Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Amazon Chime?** Automatic meeting scheduling from outlook **What do you dislike about Amazon Chime?** No shortcuts to search for people or rooms or chat **What problems is Amazon Chime solving and how is that benefiting you?** Chat with team ### 39. Still trying to get to zoom level **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2021 **What do you like best about Amazon Chime?** Easy to use within your Amazon account, has plenty of help from the Mai account t **What do you dislike about Amazon Chime?** Features are not as good and easy to use like zoom **Recommendations to others considering Amazon Chime:** They need to review the software so it works better **What problems is Amazon Chime solving and how is that benefiting you?** Meeting with others ### 40. Chime is not for everyone **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2020 **What do you like best about Amazon Chime?** I like that it is offered by Amazon Web Services. It is updated on a regular basis and offers web meeting features similar to zoom. You can share your desktop and open, view and share files. I like all the features and the user interface. **What do you dislike about Amazon Chime?** not many of my clients, friends and colleagues use Chime. Most of everyone I know uses another web meeting platform such as Zoom, Citrix, or GotoMeeting. Other than it not being as familiar as other products, I don't have much to dislike. **Recommendations to others considering Amazon Chime:** I recommend Amazon Chime if you are new to utilizing online meeting software. If you are already a Amazon Web Services consumer, then you should be able to use Chime without any additional costs. If you are not an AWS customer, then you may not be able to use it without a fee. **What problems is Amazon Chime solving and how is that benefiting you?** Amazon Chime provides online meeting software that connects individuals remotely. I can connect with my colleagues and collaborate databases, spreadsheets, documents and images. It is easy to download shared documents. Instead of emailing each other, we can setup a Chime meeting to discuss and share documents. It really helps with this aspect. ### 41. Not so interactive messenger **Rating:** 3.0/5.0 stars **Reviewed by:** Umair A. | Senior Solution Architect , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Amazon Chime?** Its user interface is quite simple and easy to navigate. Although there are no many options but still looks nice. Its mobile app is also very easy. **What do you dislike about Amazon Chime?** Its updating methodology to check updates when it starts is really annoying. Slows down to load the messenger. **Recommendations to others considering Amazon Chime:** Obviously there are some room to improve this app and i would be fair to recommend users to decide themselves by using it at least once. **What problems is Amazon Chime solving and how is that benefiting you?** Utilizing this messenger to communicate with Amazon employees and amazon partners. ### 42. Amazon chime ease of use **Rating:** 3.0/5.0 stars **Reviewed by:** Ridhima T. | Sr consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Amazon Chime?** Amazon is flexible and can be connected anywhere at anytime **What do you dislike about Amazon Chime?** Connecting the audio with multiple hardware systems can get confusing. In cases with a cell phone, sometimes audio tends to get confusing and unable to hear during the meeting. **What problems is Amazon Chime solving and how is that benefiting you?** My organization uses chime to collaborate with internal and external peers to help drive business solutions. ### 43. Using chime for instant team contact **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2019 **What do you like best about Amazon Chime?** I like to be able to instantly get an answer to my question and privately chat with contacts as well **What do you dislike about Amazon Chime?** Sometimes freezes up and waiting for that to end to continue typing can be annoying. **What problems is Amazon Chime solving and how is that benefiting you?** Waiting on email responses, Chime is instant communication. ### 44. Lacking features & annoying notifications **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Amazon Chime?** The meeting function is great! When used correctly, there's never a missed meeting as host can invite you in real time. **What do you dislike about Amazon Chime?** No way to disable certain notifications or silence them. It's either get every notification or none at all. No copy/paste function for images. Sharing an image in a chat is tedious. No ability to reply directly to messages in a room. No ability to add members to a direct message group. If you need to pull someone in, you have to create a whole new group. **Recommendations to others considering Amazon Chime:** If it's primary use will be messaging, you might look elsewhere **What problems is Amazon Chime solving and how is that benefiting you?** Instant messaging, group messaging, team chat rooms, ### 45. Decent Web Meeting Software - Weak When Connecting to Other Countries **Rating:** 2.5/5.0 stars **Reviewed by:** Shane F. | Business Development Representative, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2018 **What do you like best about Amazon Chime?** It provides a link in the calendar invite that guests can easily click to enter the meeting. Setting up a Google invite is relatively easy. The invites do not usually go to the spam mailbox for the guests. I like that the UI for scheduling the meeting is the same UI you use if you are going to scheduled a call using your google calendar by itself. **What do you dislike about Amazon Chime?** Sometimes guests in other countries, especially India, have to download Amazon Chime to enter a meeting, and even then sometimes it doesn't work. We have lost sales leads because Amazon Chime was not functioning and our guests got fed up and frustrated with it. Sometimes guests who were patient would spend up to 30 minutes trying to enter a call, and still were unable even after downloading the software. This has been a very frustrating issue with Chime. **Recommendations to others considering Amazon Chime:** I don't suggest using Amazon Chime if you need to have meetings with representatives of companies in other countries. I have had entire meetings fall through because software companies in India and Dubai could not connect to our calls. **What problems is Amazon Chime solving and how is that benefiting you?** We are able to communicate effectively with contacts/leads at other software companies, both in the US and internationally, without worrying about dialing phones. ### 46. I have had difficulty using the service **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Amazon Chime?** Ease of connection. The use of the web-based version is a decent experience. **What do you dislike about Amazon Chime?** We experienced numerours problem with the web-based version. Links did not connect correctly and we could not share screens. We had to use the locally installed version in nearly all cases, which delayed meeting startup time. The user interface is not intuitive. **Recommendations to others considering Amazon Chime:** Understand your core requirements before evaluating this. Do a POC. **What problems is Amazon Chime solving and how is that benefiting you?** Connecting with AWS employees. They seem frustrated by the product and user interface. ### 47. Another webex alternative **Rating:** 2.5/5.0 stars **Reviewed by:** Li Z. | System Analysts, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2018 **What do you like best about Amazon Chime?** Smaller footprint than Webex and integrated with amazon account. **What do you dislike about Amazon Chime?** It requires IE in your local machine side to work. And oversea quality is not good. **Recommendations to others considering Amazon Chime:** Get better screen for quality resolution. **What problems is Amazon Chime solving and how is that benefiting you?** remote conference to demo the product. ### 48. Decent Web Meeting Software - But Doesn't Work Well With India **Rating:** 3.0/5.0 stars **Reviewed by:** Shane F. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2018 **What do you like best about Amazon Chime?** I like that the calendar invite contains a link that the guest just needs to click to enter the meeting. **What do you dislike about Amazon Chime?** I don't like that companies in India cannot enter a meeting simply by clicking the link in the invite. They have to download Amazon Chime, and even then sometimes they can't enter. **Recommendations to others considering Amazon Chime:** I don't recommend it, as it has trouble connecting with certain countries. **What problems is Amazon Chime solving and how is that benefiting you?** It helps us connect with software companies in other countries. ### 49. Economy Web Conference Software **Rating:** 2.5/5.0 stars **Reviewed by:** Yaxin L. | System Analyst, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2017 **What do you like best about Amazon Chime?** cheap unit price, basic function works OK **What do you dislike about Amazon Chime?** poor invite email format, no way to see a list of future scheduled or recurring meetings until meeting almost started, force meeting attendees to download amazon chime in order to join the meeting, poor video quality **What problems is Amazon Chime solving and how is that benefiting you?** use as web conferencing software with customers/potentials/between internal teams ### 50. Basic messenger type software. Works as expected **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Amazon Chime?** Interface is intuitive and pretty. The platform is easy to use and came packages with vonage phone service. **What do you dislike about Amazon Chime?** Could use more intergrations/plug-ins with other software. **What problems is Amazon Chime solving and how is that benefiting you?** We are able to have larger video chat session meetings. This makes our meetings more useful. ## Amazon Chime Discussions - [can i use this for personnel usage?](https://www.g2.com/discussions/can-i-use-this-for-personnel-usage) - 2 comments, 2 upvotes - [What is the best way to use Amazon chime](https://www.g2.com/discussions/what-is-the-best-way-to-use-amazon-chime) - 2 comments, 1 upvote - [Na](https://www.g2.com/discussions/amazon-chime-na) - 2 comments, 1 upvote - [Can I use chime to make orders at amazon](https://www.g2.com/discussions/can-i-use-chime-to-make-orders-at-amazon) - 3 comments, 1 upvote - [What is the best interest of amazon chime](https://www.g2.com/discussions/what-is-the-best-interest-of-amazon-chime) - 2 comments, 1 upvote - [View Amazon Chime pricing details and edition comparison](https://www.g2.com/products/amazon-chime/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A20%3A02+-0500&secure%5Bsession_id%5D=34e03112-45f4-4716-81b2-5068e5d9c74f&secure%5Btoken%5D=0e5bc192daaaed1cdd6d1526b3b3b7973c946495cbd3c210e40709b3dc6e793f&format=llm_user) ## Amazon Chime Integrations - [AWS CloudFormation](https://www.g2.com/products/aws-aws-cloudformation/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [ScheduFlow](https://www.g2.com/products/scheduflow/reviews) - [SurveyLab](https://www.g2.com/products/7-points-surveylab/reviews) ## Amazon Chime Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Real-Time Chat - Hand Raising - File Sharing - Private Chat - Real-Time Chat **Meeting Coordination** - Scheduling - Video Call Recording - Participant Permissions - One-Click Join - Video Streaming - On-Demand Recording - Call Recording - Call Recording - Event Scheduling **Software Type** - Mobile - Browser Application - Desktop Application **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Video Support - AI/Machine Learning - Attendance Management - Collaboration Tools - Single Sign On - Registration Management - Email Management - Calendar Management - Transcripts/Chat History - Activity Dashboard - Data Security - Document Storage - Document Management - Alerts/Notifications - Customizable Branding - Two-Way Audio & Video - Drag & Drop - Conferencing - Breakout Rooms - Third-Party Integrations - API - Generative AI - Chat/Messaging - Whiteboard - Reminders - Reporting & Statistics - Meeting Management - Brainstorming - Presentation Streaming - Surveys & Feedback - Mobile Access - Video Conferencing - User Management - AI Copilot - SSL Security - File Transfer - Email Reminders - Remote Access/Control - Content Management - Microsoft Outlook Integration - CRM - Auto Framing - On-Demand Webcasting - Automatic Transcription - Two Way Audio & Video - User Profiles - Video Management - Polls/Voting - Event Management - Brand Management - HD Audio/Video - Presentation Tools - Communication Management - Host Controls ## Top Amazon Chime Alternatives - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,562 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,644 reviews) - [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) - 4.2/5.0 (16,584 reviews)