Amazon Augmented AI (Amazon A2I) is a fully managed service that simplifies the integration of human reviews into machine learning (ML) workflows, ensuring high accuracy in ML predictions. By providing pre-built workflows and customizable options, Amazon A2I enables developers to incorporate human judgment into their ML applications without the need to build and manage complex human review systems. Key Features and Functionality: - Pre-Built Workflows: Amazon A2I offers ready-to-use workflows for common ML use cases, such as content moderation with Amazon Rekognition and text extraction with Amazon Textract. - Customizable Workflows: Developers can create custom workflows tailored to their specific needs, integrating human reviews into any ML application, including those built with Amazon SageMaker. - Flexible Workforce Options: Users can choose from a variety of human reviewers, including their own private workforce, a workforce of over 500,000 independent contractors via Amazon Mechanical Turk, or pre-screened vendors experienced in human review tasks. - Confidence Thresholds and Sampling: Amazon A2I allows setting confidence thresholds to route low-confidence predictions for human review or implementing random sampling to audit predictions, ensuring a balance between accuracy and cost-effectiveness. Primary Value and Problem Solved: Amazon A2I addresses the challenge of ensuring high accuracy in ML predictions by seamlessly incorporating human judgment into automated workflows. This integration is particularly valuable in scenarios where ML models may struggle with low-confidence predictions or require human oversight for sensitive data. By reducing the complexity and cost associated with building human review systems, Amazon A2I enables organizations to deploy ML solutions more confidently and efficiently, ensuring that critical decisions are informed by both machine intelligence and human expertise.