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TI

Thomas I.

Head of Web Office

Mid-Market (51-1000 emp.)

5/25/2021

"Stable hosting architecture with fast support and very generous NPO discount"

5/5

What do you like best about amazee.io?

The availability is very high. If there is a problem, the very competent support via Slack is available immediately. This makes direct communication much easier than via forms or emails as with other vendors. Review collected by and hosted on G2.com.

What do you dislike about amazee.io?

Some technical documentations for developers could need more details. Review collected by and hosted on G2.com.

Response from Jason Lewis of amazee.io

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Hi Thomas, very glad that you’ve enjoyed our Slack support. We appreciate your feedback!

AT

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

5/27/2021

"Excellent products, excellent service"

5/5

What do you like best about amazee.io?

Two things: the platform is entirely available for self-service and open source. And, the team is both capable and approachable for any given scenario. There's so much to love about what they're doing! Review collected by and hosted on G2.com.

What do you dislike about amazee.io?

There's nothing I can think of, but it would be nice if discussion about features in development were more available to users on GitHub. As an open-source project, I get it, but as a consumer and contributor, I feel there's a small barrier here. Review collected by and hosted on G2.com.

Recommendations to others considering amazee.io:

People looking for an automated, autonomous hosting platform with all the bells and whistles should consider using Amazee. Their staff is approachable, friendly, and experienced. If you decide not to use them, at least evaluate if you should because you're probably missing out. Review collected by and hosted on G2.com.

What problems is amazee.io solving and how is that benefiting you?

Self-autonomy with application management on Kubernetes, it's incredibly empowering! Review collected by and hosted on G2.com.

Response from Jason Lewis of amazee.io

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Thank you for the feedback! We are fully committed to being open source and so happy to be building a community of contributors that share our passion in that. We’re also glad to hear that you’ve had such a positive experience with the platform.

EC

Verified User in Computer Software

Enterprise (> 1000 emp.)

7/27/2021

"Good experience with reliable hosting"

4.5/5

What do you like best about amazee.io?

I enjoy having a direct connection to the amazee team on my account. They're very responsive and reliable when it comes to their communication. Review collected by and hosted on G2.com.

What do you dislike about amazee.io?

It can be a bit of a steep learning curve so you will need advanced developers on your team to navigate the system. Review collected by and hosted on G2.com.

Response from Jason Lewis of amazee.io

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Thank you for the feedback! We love working closely with our clients, and we’re happy to hear that you’ve found our team to be responsive and reliable.

AI

Verified User in Internet

Small-Business (50 or fewer emp.)

5/27/2021

"Easy setup for high performance hosting."

5/5

What do you like best about amazee.io?

The support. Through chat we always get fast responses people know what is possible and what not and if its gets a little bit complex you can schedule a call.

Its easy to setup a standard hosting environment. Review collected by and hosted on G2.com.

What do you dislike about amazee.io?

The power of Amazee is that everything is optimized and standardized for the most cases. Sometimes there are some cases they do not cover in their standard setup. Review collected by and hosted on G2.com.

Response from Jason Lewis of amazee.io

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Thank you, we appreciate the feedback! Glad to hear that you’ve enjoyed working with our support team.

AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/1/2021

"Cutting-edge developer-friendly open-source platform"

5/5

What do you like best about amazee.io?

Cutting edge technology, developer-oriented, knowledgeable and friendly support, open source Review collected by and hosted on G2.com.

What do you dislike about amazee.io?

More emphasis on developer's experience (Lagoon UI).

Better change management communication for the community. Review collected by and hosted on G2.com.

Response from Jason Lewis of amazee.io

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Thank you for the feedback. We’re happy that you’ve enjoyed working with our support team.

JD

Jon D.

Mid-Market (51-1000 emp.)

11/14/2020

"your customer service team is quite fast and efficient"

3.5/5

What do you like best about amazee.io?

In visual terms, the impact is quite pleasant and its interface is very easy to handle and navigate, its customer service team is quite fast and efficient when solving any problem that arises, the simplicity with which I can host my website is quite surprising, it is not necessary to perform complex configurations to host my web pages, the speed and performance of my websites is quite good, which guarantees that the performance of amazee.io is very good. Review collected by and hosted on G2.com.

What do you dislike about amazee.io?

Being honest, I have no complaints about the use of this application. Review collected by and hosted on G2.com.

Response from Jason Lewis of amazee.io

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Hello, Jon, we are very happy that our application has helped you with your website, especially with speed and performance. We are very pleased to know that you have enjoyed your experience with our customer service team. We are always happy to help when needed!

JM

Justin M.

Mid-Market (51-1000 emp.)

11/18/2020

"Effortless Deployments and Responsive, Always-Available Tech Support"

5/5

What do you like best about amazee.io?

The open-source Lagoon system seamlessly deploys builds to production or test servers without any manual intervention. Just push code in your git repo to a branch and watch it deploy automatically! Review collected by and hosted on G2.com.

What do you dislike about amazee.io?

There's not much to dislike-- communication is fast and responsive, tech support is available 24/7 via Rocket Chat Review collected by and hosted on G2.com.

Response from Jason Lewis of amazee.io

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Thank you, Justin, we appreciate your feedback! We’re glad to hear that deploying to production feels effortless with our platform. Also, very happy to see that you’ve had a good experience with our 24/7 support.

SS

Simon S.

Mid-Market (51-1000 emp.)

9/14/2020

"Reliable enterprise partner"

5/5

What do you like best about amazee.io?

Doghouse.agency build bespoke applications, namely Drupal with in enterprise and public sectors. Through our commercial agreements we are required to provide 24x7 support with 99.99% guaranteed up time. Amazee underpin our managed services offering through cluster management and have been successfully doing so for sometime. Their engineers are extremely responsive, supportive and act as a seamless extension to our support team. Amazee's suite of products and managed services have help transformed our support offering through improved security, performance and continuity of service. We highly recommend Amazee Review collected by and hosted on G2.com.

What do you dislike about amazee.io?

Through our positive experiences working with Amazee, we have no negative feedback. Review collected by and hosted on G2.com.

Recommendations to others considering amazee.io:

Recommend discussing their hosted cluster versus managed hosted as it provides a more economic solution for scaling companies. Review collected by and hosted on G2.com.

What problems is amazee.io solving and how is that benefiting you?

As a wholesale partner, Amazee have helped improve the quality of our service whilst providing valuable guidance and training services to our development operations team. Review collected by and hosted on G2.com.

Response from Jason Lewis of amazee.io

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Thank you, Simon! We appreciate your feedback. We’re incredibly grateful to work with such a great partner and happy to have had a part in improving service quality.

AP

Verified User in Publishing

Small-Business (50 or fewer emp.)

5/25/2021

"Brilliant staff, reliable communication and a brilliant price!"

5/5

What do you like best about amazee.io?

E-mail communication with staff as there is a great response turnaround. Review collected by and hosted on G2.com.

What do you dislike about amazee.io?

The name. as I don't really have any other criticisms. Review collected by and hosted on G2.com.

Response from Jason Lewis of amazee.io

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Thank you for the feedback! We’re pleased to see you’ve had a good experience with our support team as well as consolidating your web hosting and WebOps.

EC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/30/2020

"Amazee.io and Lagoon for all my Drupal hosting needs"

5/5

What do you like best about amazee.io?

Excellent support, excellent engineering, cutting edge technology, cloud native but not cloud-only Review collected by and hosted on G2.com.

What do you dislike about amazee.io?

Very specific setup optimized for scalability and availability Review collected by and hosted on G2.com.

Response from Jason Lewis of amazee.io

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We appreciate your feedback, thank you! We’re happy you’ve enjoyed working with our support and technical teams, and that we’ve been able to provide the technical Drupal knowledge you needed.