SA
SURESH A.
Team Lead (Fulfilment and Product)
Mid-Market (51-1000 emp.)
"Amadeus – A smart, user‑friendly platform for booking flights, hotels, and cars with ease"
5/5
What do you like best about Amadeus?

Amadeus offers a fast, reliable, and user-friendly platform with comprehensive content for flights, hotels, and cars, making the booking process simple and efficient. Review collected by and hosted on G2.com.

What do you dislike about Amadeus?

As far as no dislike, as it is best user friendly platform to book airline tickets with fare families Review collected by and hosted on G2.com.

Siddesh D.
SD
Siddesh D.
Travel Agent - Schedule Change
Aviation & Aerospace
Enterprise (> 1000 emp.)
"Fantastic application for the aviation industry"
5/5
What do you like best about Amadeus?

Amadeus is the best application for the aviation industry. It helps in checking the flights and itinaries of the passenger and helps to solve all the booking related issues. We can rebook, check the availabiltiy of the flights and also check the tickets with the ticket status on Amadeus. I am a Travel Agent speacialized in Schedule change, I use Amadeus, Saber Red 360 and Travelport on the daily Basis. THe commands are easy to remember and also the ui is very user friendly. All the informtaion about the booking in the single place. I recommend Travel Agents to trust this platform blindly as it is just made for us. Review collected by and hosted on G2.com.

What do you dislike about Amadeus?

There are very less opportunities to customise the user interface Review collected by and hosted on G2.com.

RJ
RUHAIMA J.
travel consultant
Mid-Market (51-1000 emp.)
"Amadeus"
5/5
What do you like best about Amadeus?

Ticketing Flexibility – Supports booking, pricing, re-issuing, refunds, and exchanges directly within the portal.

User-Friendly Interface – The Amadeus Selling Platform Connect is web-based, so agents can log in from anywhere Review collected by and hosted on G2.com.

What do you dislike about Amadeus?

Complex for Beginners – The cryptic codes/commands are hard to learn without proper training. Review collected by and hosted on G2.com.

Edward A.
EA
Edward A.
Global Support Engineer
Enterprise (> 1000 emp.)
"The best company!"
5/5
What do you like best about Amadeus?

They were awarded as one of the best place to work here in the Philippines.

The real definition of work-life balance.

Management is the the best in this company.

Best benefits and perks! Review collected by and hosted on G2.com.

What do you dislike about Amadeus?

None. I just love everything about here. Review collected by and hosted on G2.com.

Tejas S.
TS
Tejas S.
Associate
Enterprise (> 1000 emp.)
"Amdeus review"
5/5
What do you like best about Amadeus?

Amadeus is very user-friendly no need to enter any manual command as the system offers us the automation option, and I think this is what must needed was in Amadeus Review collected by and hosted on G2.com.

What do you dislike about Amadeus?

Nothing disliking abouth the amadeus as we use daily to interact with the bookings Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"The solution served its purpose while the UI should be more intuitive"
2.5/5
What do you like best about Amadeus?

- Detailed feature to configure user profiles, payment, and workflow for approval.

- Easier make booking at one time for flight and hotels just by providing dates, expected arrival time, and zipcode for location Review collected by and hosted on G2.com.

What do you dislike about Amadeus?

First time user will have difficulty to complete its first booking.

There is no intuitive guidance for step-by-step setup while this solution is intended for self-service user.

For example, we can come into booking page, and unable to finalize booking because of incomplete profile or other configuration.

This pre-requisite should be guided to be completed for first time user. Review collected by and hosted on G2.com.

Omar H.
OH
Omar H.
Reservation and ticketing supervisor
Mid-Market (51-1000 emp.)
"My Personal review for amadeus as a reservations and ticketing agent"
4/5
What do you like best about Amadeus?

amadeus is a relatively fast and easy to use reservations system, it offers all features in other softwares but faster and easier to learn Review collected by and hosted on G2.com.

What do you dislike about Amadeus?

amadeus does not support keyboard hotkeys and shortcuts which most flight agents are used to Review collected by and hosted on G2.com.

Deepak U.
DU
Deepak U.
Intern
E-Learning
Enterprise (> 1000 emp.)
"MANUAL GDS AMADEUS"
4/5
What do you like best about Amadeus?

it is good for travel agency to utilize for makeing reservations of flight, hotel etc

it can provide custom benefits and decrease delays, developing a more efficient and enjoyable experience.

It is attractive and has vast numbers of commandes.

It is very easy to use as it is not much case sensitive.

it is fast and more effecient. Review collected by and hosted on G2.com.

What do you dislike about Amadeus?

there are certain airlines which are not avaliable on amadeus in that scenario it won't be much use.

Firthermore, this GDS is the likely for lofty fees associated with acessing and utilizing the system, it generally charge fees for every single transaction .

Even though, some users find it more har to understand and less reflexive. Review collected by and hosted on G2.com.

SC
Swati C.
Finance Risk Analyst
Financial Services
Mid-Market (51-1000 emp.)
"Amadeus for Business travel"
4/5
What do you like best about Amadeus?

Access to a broad range of travel inventory from airlines, hotels, car rental agencies, and other travel suppliers is made easy by Amadus. Finding the best offers is now simple for me.

I can make reservation for flights, hotels and other travel related services using it, this is important because I want to be able to offer my clients the best deal possible given how frequently travel- related prices can change.

The system offers helpful documentation and customer support and its user interface is simple and intuitive which get easily integrated with other platforms like DEEM. Review collected by and hosted on G2.com.

What do you dislike about Amadeus?

The monthly cost for amadeus which is subscription based can be high, especially for smaller travel agencies.

It is not easy to implement it as mastering it take some time .

There are some technical glitches reported which cause delay or disruptions for booking process , there features need to improved as we are frequent travel so we use it frequenctly. Review collected by and hosted on G2.com.

rakesh b.
RB
rakesh b.
Full-stack Developer
Enterprise (> 1000 emp.)
"list of airline detail with single web-service with full support on time"
4.5/5
What do you like best about Amadeus?

They provide list of airline detail with single web-service API with all the airline regarding details and within 7 sec after authenticating the service.They provide proper data based on every airline basis with proper relationship between then.They also have provide session continue or break functionality for calling 2 or more web-service calling on sequence,They also provide application that contain sample code through which we can get help how to call the web-service or authenticate and many more.There query solving is also best as well as.There response time after with coordinating with some many airline that also with fare low on the top.And being agent we need the confirmation and responsibility for fare and that Amadeus takes that is also the best part to deal with them,As well as they maintain they proper log of there tickets. Review collected by and hosted on G2.com.

What do you dislike about Amadeus?

There is not As such dislike in functionality or response time but i have faced one of issue that after adding web-service into our project at that time URL are not properly getting render,so for that we need to manually change in there reference file Review collected by and hosted on G2.com.