---
title: Amadeus Reviews
meta_title: 'Amadeus Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 22 reviews by the users' company size, role or industry to
  find out how Amadeus works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 22
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Travel Arrangement
  url: https://www.g2.com/categories/travel-arrangement
---


# Amadeus Reviews
**Vendor:** Amadeus  
**Category:** [Travel Agency Software](https://www.g2.com/categories/travel-agency)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 22
## About Amadeus
A universal browser-based point of sale platform designed for travel professionals looking to work more efficiently.




## Amadeus Reviews
  ### 1. The solution served its purpose while the UI should be more intuitive

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2024

**What do you like best about Amadeus?**

- Detailed feature to configure user profiles, payment, and workflow for approval.
- Easier make booking at one time for flight and hotels just by providing dates, expected arrival time, and zipcode for location

**What do you dislike about Amadeus?**

First time user will have difficulty to complete its first booking.
There is no intuitive guidance for step-by-step setup while this solution is intended for self-service user.
For example, we can come into booking page, and unable to finalize booking because of incomplete profile or other configuration.
This pre-requisite should be guided to be completed for first time user.

**What problems is Amadeus solving and how is that benefiting you?**

Finding nearest hotel to meeting or event venue just by entering zipcode. 
Automated sorting based on company policy (hotel standards, location, and pricing)


## Amadeus Discussions
  - [What is Amadeus Agenta used for?](https://www.g2.com/discussions/what-is-amadeus-agenta-used-for)

- [View Amadeus pricing details and edition comparison](https://www.g2.com/products/amadeus/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+15%3A00%3A27+-0500&secure%5Bsession_id%5D=1c701625-4aa6-42a7-9c3d-ff2d1a79706a&secure%5Btoken%5D=ccf5582e88698cf0b13412c726d84b4c07dfad777326f8ecd5aae0f23de8052a&format=llm_user)

## Amadeus Features
**Agentic AI - Travel Agency**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- GDS/OTA Integration
- Third-Party Integrations
- Multi-Language
- Dynamic Content
- Accounting Integration
- Central Reservation System

**Agentic AI - Tour Operator**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Decision Making
- GDS/OTA Integration
- Social Media Integration
- Central Reservation System
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Reminders
- Status Tracking
- Itinerary Creation
- Channel Management
- AI Copilot
- Booking Management
- Generative AI
- Customer Database
- Communication Management
- Reservations Management
- Online Booking
- Reporting/Analytics
- Payment Processing
- Electronic Payments
- Travel Management
- Calendar Management
- Policy Management
- Multi-Currency
- Sales Pipeline Management
- Invoice Management
- Client Management
- Activity Dashboard
- API
- Promotions Management
- Supplier Management
- Pricing Management
- For Travel Agencies
- Quotes/Estimates
- Discount Management

**Additional Functionality**
- Price/Margin Management
- Generative AI
- Activity Dashboard
- Vendor Management
- Resource Management
- AI Copilot
- Reservations Management
- Itinerary Creation
- Pricing Management
- Waiver Management
- Customizable Reports
- Search/Filter
- Inventory Management
- Customer Database
- Document Management
- Package Creation
- Promotions Management
- Calendar Management
- Data Import/Export
- Supplier Management
- Payment Processing
- Booking Management
- Quotes/Estimates
- Client Management
- Activities Booking
- CRM
- API
- Customizable Branding
- Reporting & Statistics
- Reminders
- Communication Management
- Multi-Day Booking
- Multi-Currency
- Channel Management
- Website Management
- Discount Management
- User Management
- Real-Time Updates
- Invoice Management

## Top Amadeus Alternatives
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