# Amadeus Sales & Event Management Reviews **Vendor:** Amadeus **Category:** [Catering Software](https://www.g2.com/categories/catering) **Average Rating:** 4.5/5.0 **Total Reviews:** 14 ## About Amadeus Sales & Event Management An end-to-end, proven sales and catering system for mid- and large-size organizations, the Amadeus Sales & Event Management’s Advanced module (encompassing our former solutions Delphi and Delphi.FDC) meets the needs of sales, marketing, catering, banquet, food & beverage and management teams. Available in on-premises or cloud versions, the module’s secure, scalable foundation continues to expand capabilities as it adds mobile, automation and collaboration functionality expected by the changing demographics in your workforce, customers, and prospect audiences. ## Amadeus Sales & Event Management Reviews ### 1. Advance tool for travel management **Rating:** 5.0/5.0 stars **Reviewed by:** RATNAM K. | Sr. Sales Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2022 **What do you like best about Amadeus Sales & Event Management?** Quick and simple to create, eProposal integrates with our Group & Events Management solutions. Access to 1000's of hotels and event venues world wide. And it is cloud-based and accessible anywhere in the world. That is something unique. **What do you dislike about Amadeus Sales & Event Management?** Cost-wise, this tool is expensive compared to the competitors in the market. 24 x 7 online support is not available in every market. I think this is very important to spot opportunity **What problems is Amadeus Sales & Event Management solving and how is that benefiting you?** Amadeus's cloud-based solution empowers sales and catering teams to seamlessly contract new businesses and manage all details for flawless event delivery worldwide. ### 2. Makes the Sales Process Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa J. | Director of Sales & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Amadeus Sales & Event Management?** I like that there is training available all the time, so if you forget how to do something, you can easily pull up the training material. **What do you dislike about Amadeus Sales & Event Management?** I wish certain platforms were more configurable to your specific needs. If you know you're not going to use 5 out 10 fields on a form, it would be nice to have the option to remove those options altogether. **What problems is Amadeus Sales & Event Management solving and how is that benefiting you?** This solves the significant problem of remembering to do tasks or reach out to clients. You can set up reminders to tell you to call a past client or reach out with upcoming tasks that need to be completed. So helpful, for the forgetful! ### 3. Amadeus is now up to trend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2021 **What do you like best about Amadeus Sales & Event Management?** Amadeus has evolved into a new, more user-friendly version that allows multiple users to use the system with only limited knowledge of the technical language. Training time for new users is therefore reduced, and new hires can be efficient quickly **What do you dislike about Amadeus Sales & Event Management?** Amadeus doesn't integrate all booking systems yet **Recommendations to others considering Amadeus Sales & Event Management:** Support can be challenging somtimes. Ensure to have an Amadeus representative as main person of contact for any urgent questions **What problems is Amadeus Sales & Event Management solving and how is that benefiting you?** It allows our department to have a general overview of all items team members are working on, it allows us to manage sales, bookings and payments globally with several users in different countries ### 4. Takes a little time to get used to it but well worth it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2020 **What do you like best about Amadeus Sales & Event Management?** Being able to merge in word make corrections and save without having to re-emerge again **What do you dislike about Amadeus Sales & Event Management?** Several steps need to be taken before something can be accomplished **Recommendations to others considering Amadeus Sales & Event Management:** Make sure you do the training so you’re able to understand all the bells and whistle’s of the product **What problems is Amadeus Sales & Event Management solving and how is that benefiting you?** Streamlining contacts and work processes once you’re able to master salesforce.Being able to share your company contacts and clients with other Omni Hotel’s ### 5. The best software for hospitality in Sales & Event Management system **Rating:** 4.5/5.0 stars **Reviewed by:** Joe A. | Director of Information Technology, Hospitality, Enterprise (> 1000 emp.) **Reviewed Date:** September 04, 2018 **What do you like best about Amadeus Sales & Event Management?** Although I am not a direct end user of our Sales & Event software, the feedback I gathered from our Sales & Catering team was that the product is great. The Intuitive interface and the accuracy of the data are what our team really like the product. Having the cloud-based solution is very helpful as well, especially for our sales and catering team who are always on the road and there is a time they forgot their laptop, they can simply log in to any computer and access the information for a certain group. **What do you dislike about Amadeus Sales & Event Management?** Since we are on the hosted version, the common issues that we received from our end users are the speed when they fully utilize the program. There are instances that the printing is very slow as well as creating the BEOs. We would like to see the next 3-5 years that the Sales & Event Management software from Amadeus is fully integrated with our PMS systems and offer it as Saas product. One of the big factors as well as the pricing, it's quite expensive versus other competitors in the market such as Sales & Catering from Micros. **Recommendations to others considering Amadeus Sales & Event Management:** I would highly recommend the product, especially in the hospitality industry. The customer service from Amadeus is a top notch. **What problems is Amadeus Sales & Event Management solving and how is that benefiting you?** It has a huge impact on managing our banquet event orders and sales reporting. ### 6. Easily and Accessible System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2019 **What do you like best about Amadeus Sales & Event Management?** I love the ease of the program and ability to access it from anywhere. **What do you dislike about Amadeus Sales & Event Management?** I dislike how so many tabs each time a Merge document is generated. **Recommendations to others considering Amadeus Sales & Event Management:** This is a must! **What problems is Amadeus Sales & Event Management solving and how is that benefiting you?** The ability to work from anywhere at anytime. ### 7. Good stuff **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2019 **What do you like best about Amadeus Sales & Event Management?** That you can answer in the platform for many other platforms. **What do you dislike about Amadeus Sales & Event Management?** Not applicable to what I am answering at this time. **What problems is Amadeus Sales & Event Management solving and how is that benefiting you?** Events not telling us when they have booked elsewhere. So a strict follow up date on the clients end would be wonderful. ### 8. Hotel salesPro **Rating:** 4.5/5.0 stars **Reviewed by:** Jake M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Amadeus Sales & Event Management?** I have used SalesPro for about 5 years now. It is pretty user friendly and easy to use. I like the simplicity of it and how well it is used. **What do you dislike about Amadeus Sales & Event Management?** In other systems, I have been able to assign one contact to multiple accounts without duplicating the contact. That’s probably the biggest thing I wish I had. **Recommendations to others considering Amadeus Sales & Event Management:** Great product - has templates for contracts that you can edit. **What problems is Amadeus Sales & Event Management solving and how is that benefiting you?** Contract merging, group and contact info, ### 9. Easy and Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2019 **What do you like best about Amadeus Sales & Event Management?** It was very simple when using, and did not take long to learn how to use. **What do you dislike about Amadeus Sales & Event Management?** Have to enter the same information in many different places. Sometimes that gets time consuming when I am busy and is just a very unnecessary task. **What problems is Amadeus Sales & Event Management solving and how is that benefiting you?** Saving leads for events, and saving communication between us and clients. Also used for tasks to do that day. ### 10. Delphi is wonderful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2017 **What do you like best about Amadeus Sales & Event Management?** Lookup, Filters, and Remote Capabilities **What do you dislike about Amadeus Sales & Event Management?** Remote sessions with crystal often freeze on users **What problems is Amadeus Sales & Event Management solving and how is that benefiting you?** Managing and distributing internal events and crucial sales information ### 11. Great event planner tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2016 **What do you like best about Amadeus Sales & Event Management?** Easy to work with - user friendly It helps track attendance for events and allows me to forecasting their food and beverage spend more accurately. **What do you dislike about Amadeus Sales & Event Management?** Sometimes it'll shut down on me without reason. Other than that, I don't run into many issues with Delphi. **What problems is Amadeus Sales & Event Management solving and how is that benefiting you?** Hotel planner for meeting planners ### 12. BPS Conference Center **Rating:** 3.0/5.0 stars **Reviewed by:** Cameron S. | Assistant Venue Manager, Events Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2016 **What do you like best about Amadeus Sales & Event Management?** The simplicity of the program is far superior to Caterease, which we tested and decided not to use after spending years with Delphi. **What do you dislike about Amadeus Sales & Event Management?** As a web-based program, we have some issues with the speed. **Recommendations to others considering Amadeus Sales & Event Management:** Ensure that you are using the program on a machine/network that can optimize a web-based program. **What problems is Amadeus Sales & Event Management solving and how is that benefiting you?** Organization and event coordination for a high volume of banquets/events in one program. Documentation is uniform, but not very customizable. ### 13. Delphi Catering is the best for BEOs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2016 **What do you like best about Amadeus Sales & Event Management?** Delphi Catering is the best for customization and for adding menus. Unlimited menus and packages can be added for any scenario and makes creating BEOs easy! **What do you dislike about Amadeus Sales & Event Management?** Reporting can be time consuming to get the data necessary for various scenarios. Also takes a long time in the initial setup of the various menus **What problems is Amadeus Sales & Event Management solving and how is that benefiting you?** Communications through the various reporting to the different departments. Created a streamlined system so that SOPs can be created and followed by all of the various users. ### 14. catering manager **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2016 **What do you like best about Amadeus Sales & Event Management?** easy to use, easy to customize and change **What do you dislike about Amadeus Sales & Event Management?** small font and there is not a spell check option **What problems is Amadeus Sales & Event Management solving and how is that benefiting you?** organize my calendar and keep all contacts organzied ## Amadeus Sales & Event Management Discussions - [What is Amadeus Sales & Event Management used for?](https://www.g2.com/discussions/what-is-amadeus-sales-event-management-used-for) - [View Amadeus Sales & Event Management pricing details and edition comparison](https://www.g2.com/products/amadeus-sales-event-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+01%3A54%3A04+-0500&secure%5Bsession_id%5D=b3fd1ef1-b76c-4b87-bf91-6914f426bbbc&secure%5Btoken%5D=8f2e14188462bf4e769020a693869f635741f1cb61a758329ab30d470091172b&format=llm_user) ## Top Amadeus Sales & Event Management Alternatives - [Oracle Hospitality OPERA Sales and Catering](https://www.g2.com/products/oracle-hospitality-opera-sales-and-catering/reviews) - 4.0/5.0 (31 reviews) - [CaterTrax](https://www.g2.com/products/catertrax/reviews) - 4.5/5.0 (17 reviews) - [Total Party Planner](https://www.g2.com/products/total-party-planner/reviews) - 4.5/5.0 (37 reviews)