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Alyce by Sendoso Reviews & Product Details

Erica P.
EP
Manager, Partner Marketing
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Alyce by Sendoso?

The Alyce client services team has been phenomenal to work with. Everyone we have interacted with is friendly, helpful and proactive! Review collected by and hosted on G2.com.

What do you dislike about Alyce by Sendoso?

None so far! We are still working on expanding our relationship. Review collected by and hosted on G2.com.

What problems is Alyce by Sendoso solving and how is that benefiting you?

We leverage Alyce's platform to payout referral spiffs today rather than manually do it ourselves through gift cards. It allows us to spend more time focused on growing our business, rather than the administrative time to execute payments. We look forward to leveraging the platform in other ways in the upcoming months to increase sales opportunities and customer engagement. Review collected by and hosted on G2.com.

Alyce by Sendoso Overview

What is Alyce by Sendoso?

Alyce is an AI-enabled gifting platform that helps businesses build relationships, accelerate sales, and increase brand awareness through personalized gifts. Marketing, Sales, and Customer Teams use Alyce to open the door to new business and nurture and reward loyal customers throughout their lifecycle.

Alyce by Sendoso Details
Languages Supported
English
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Product Description

Alyce chooses personalized gifts for prospects, customers, and employees & tells you when to send them to drive ROI.

How do you position yourself against your competitors?

Alyce provides a first-class gifting experience for both you and your prospects by allowing you to send personal gifts at scale and measure your gifting efforts with even more precision than your email analytics.

Alyce is the only gifting platform that provides all of the following:

- Prospect Personal Interest Data
- Perfectly Matched Gifts
- Power to Accept, Exchange, or Donate
- 96% Accurate Address Validation
- Precise Measurement & Tracking


Seller Details
Year Founded
2015
HQ Location
Boston, Massachusetts
Twitter
@AlyceGifts
1,152 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®

Austin S.
AS
Overview Provided by:

Recent Alyce by Sendoso Reviews

Amy S.
AS
Amy S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Alyce makes cultivating customer relationships easy"
I have really enjoyed using Alyce to cultivate my customer relationships. It is very user-friendly and easy to navigate. My customers have been abl...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Simple, Engaging and Impactful!"
The tool is so easy to use, track, report and more. The ability to give clients a gift by just attending a meeting is so beneficial. Tracking a...
Whitney D.
WD
Whitney D.Enterprise (> 1000 emp.)
4.5 out of 5
"Best gifting platform for revenue and retention!"
1. Puts the customer first. Allows customer to self-select their gift if they don't like the leading gift (or donate) 2. Robust reporting that all...
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Alyce by Sendoso Media

Alyce by Sendoso Demo - Perfectly-Matched Gift Choices
Alyce recommends gifts to send prospects based on their personal interests.
Alyce by Sendoso Demo - Choosing an Invitation Method
Choose the method you want to send a personal gift invitation to your prospect.
Alyce by Sendoso Demo - Personalized Branded Landing Page
When your recipient enters the code to accept their gift, they're directed to a personalized landing page where they can accept their gift, exchange their gift, or donate to a charity of their choice.
Alyce by Sendoso Demo - Salesforce Performance Dashboard
Tie Alyce performance directly to pipeline and revenue in Salesforce.
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Video Reviews

547 out of 548 Total Reviews for Alyce by Sendoso

4.7 out of 5
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Alyce by Sendoso Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Alyce by SendosoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
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48+ months
Ease of Setup
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Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Alyce by Sendoso?

The tool is so easy to use, track, report and more. The ability to give clients a gift by just attending a meeting is so beneficial.

Tracking and reporting are so easy to pull, understand and adjust as needed. Review collected by and hosted on G2.com.

What do you dislike about Alyce by Sendoso?

To be honest, not much to dislike. The tool is very easy to use . Review collected by and hosted on G2.com.

What problems is Alyce by Sendoso solving and how is that benefiting you?

Engaging clients who normally won't engage. By offering a gift, clients are now paying attention and willing to meet. Review collected by and hosted on G2.com.

Whitney D.
WD
Director of Demand Generation
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Alyce by Sendoso?

1. Puts the customer first. Allows customer to self-select their gift if they don't like the leading gift (or donate)

2. Robust reporting that allows you to see how gifting plays a part in the customer journey. You directly correlate spend to revenue and see which gifts, campaigns, teams or team members are driving the most success. Allows team leads to work with those struggling to see results thorugh gifting.

3. Global gifting - NAM, EMEA & APAC. Global GTM teams love it.

4. Auto-built landing pages save our teams countless hours

5. Alyce integrates with SF, Marketo, HubSpot, 6sense, Drift, and other common GTM tools for automating

6. Ease-of-use: sales reps adopted this tool faster than we could put the training docs together! Review collected by and hosted on G2.com.

What do you dislike about Alyce by Sendoso?

More gift options in countries like South Africa, Mexico, Japan, etc. As we scale into new markets, we'd like Alyce to scale with us Review collected by and hosted on G2.com.

What problems is Alyce by Sendoso solving and how is that benefiting you?

Generating more meetings for sales team - it's tough out there with budget cuts, completeing platforms. Gifting gives us an opportuntiy to stand out by personalizing gifts for the contact

Opening the door with accounts we've had a hard time getting responses from - personalzation through Alyce has done wonders. Reps can research personal information about contacts (eg. maybe a prospect went to Harvard. We can personalize a Harvard mug without going through a curation process and ordering bulk orders)

Retaining current customers - whether annual renewal is coming up, there was a milestone in their personal life like wedding or baby, we want to make our current customers feel special and recognized

Saying thank you to vendors, partners and internal staff

Alyce gives marketing, sales, CSMs an events teams the autonomy to easily create gifting campaigns, understand the performance and scale our revene without extra effort. Review collected by and hosted on G2.com.

LP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Alyce by Sendoso?

I utilize Alyce with hot leads who ghost initial meetings/intro calls, warm leads who are hesitant about getting on a sales call or people with casual interest to push over the line from slightly interested to hopping on a call. Alyce is relatively easy to use, clean UI. I sometimes will use Alyce to thank a prospect for joining a call or connecting with me. Great gift options, easy to track stats (good for personal use and relaying to leadership) and you can use your own email template and customize messaging. Review collected by and hosted on G2.com.

What do you dislike about Alyce by Sendoso?

I do wish you could bulk sequence prospects, send follow up emails directly from the Alyce platform (currently I use Outreach for follow up) Review collected by and hosted on G2.com.

What problems is Alyce by Sendoso solving and how is that benefiting you?

Incentivizing prospects to meet with my account reps Review collected by and hosted on G2.com.

NC
Business Development Rep
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
(Original )Information
What do you like best about Alyce by Sendoso?

Alyce is very easy to use and searches various platforms for gift suggestions to prospects. This saves me time and provides a gift that is going to resonate with the prospect. Review collected by and hosted on G2.com.

What do you dislike about Alyce by Sendoso?

I wish there were additional lower dollar value gifts that were not just gift cards. Many companies cannot accept gift cards in specific verticals and a physical gift is an easy way around that. Review collected by and hosted on G2.com.

What problems is Alyce by Sendoso solving and how is that benefiting you?

I have not had any issues with the platform currently. If there are any issues in the future I know who in my organization to reach out to to get these resolved. Review collected by and hosted on G2.com.

Briona B.
BB
Sales Development Representative
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Alyce by Sendoso?

Love Alyce! Cold outbound is a difficult enough. Being able to share a gift to grab someones attention sincerely helps. Propsects are grateful to receive it and sales representatives get the opportunity to network, dig into a targeted account, and get the organizations name to be top of mind. Review collected by and hosted on G2.com.

What do you dislike about Alyce by Sendoso?

The interface is super easy to use. I do wish there was a search bar or filter to veiw prospects and gifts that were previously incase you want to resend the Alyce link Review collected by and hosted on G2.com.

What problems is Alyce by Sendoso solving and how is that benefiting you?

Breaking the ice on linkedin or last resort duirng a cold phone call Review collected by and hosted on G2.com.

Jenna Q.
JQ
Director, Marketing
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Alyce by Sendoso?

I've brought Alyce to 2 organizations and it's proven the value within the first 60 days with pipeline sourced and meetings booked. The beauty of the tool is not only the research & personalized gift options but that you can send to people internationally. We have multiple teams using it: customer success, inside sales, marketing, and channel. It's very easy to use and train people and keep track of results. I love that people have the power of choice too if they want to swap out the gift you've sent. Their customer success team, in particular Monica and Chris, are aboslutely amazing and always willing to help. Review collected by and hosted on G2.com.

What do you dislike about Alyce by Sendoso?

I wish there was a mobile app & there were more international gift options. Review collected by and hosted on G2.com.

What problems is Alyce by Sendoso solving and how is that benefiting you?

Alyce is helping us book more meetings, reward people for taking an action (filling out a survey, speaking at an event), and has streamlined gift card buying and tracking. It's given us time back & helped us be more effective. Review collected by and hosted on G2.com.

Robert M.
RM
Enterprise Business Development Representative
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Alyce by Sendoso?

I love Alyce! Makes prospecting easy and personal - incredible integration with Salesloft. Booked meeting with all sorts of people from around the globe using gifts ranging from Donations to Alcohol to Sports gear to Candles. My job as a BDR would be so much harder without it! Ease of use, Salesloft integration, User Friendly, Ability to personalize within the platform. Filters for finding the right gift Review collected by and hosted on G2.com.

What do you dislike about Alyce by Sendoso?

The only thing I can think of is I wish there were more options for gifts! Review collected by and hosted on G2.com.

What problems is Alyce by Sendoso solving and how is that benefiting you?

Prospecting personalization, breaking the ice with new people for meetings. Review collected by and hosted on G2.com.

Kate D.
KD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Alyce by Sendoso?

Alyce has seriously leveled up our 1:1, 1:many, and prospecting gifting by making it easy to find and send a great gift. We love that users can get involved in the process by accepting a thoughtfully selected gift, exchanging for something perfect, or donating to the charity of their choice, which means we know we're spending in an efficient way. The user experience to send and receive gifts is easy, and users put in their own delivery address -- gone are the days of tracking down addresses and hoping to get lucky. Plus, our messages and landing pages are branded for our business and it's easy to send on behalf of another team member if needed. Alyce's client success and support teams are some of the most responsive and wonderful partners I've worked with. 9 times out of 10, when I have an issue or question, it's answered or resolved in 48 hours or less. And, my CSM (Atty) always has the best suggestions for trending, fun gifts or clever gifting messaging. Plus, we have access to robust analytics dashboards, downloadable reports, and valuable integrations, like Salesforce, to track the impact of our gifting. Review collected by and hosted on G2.com.

What do you dislike about Alyce by Sendoso?

The only downside is that Alyce currently doesn't offer a direct send product that meets our need when the team doesn't want a digital first touchpoint. There is no way to bypass the user workflow to send the gift directly (on the rare instances when you have the address) and have it arrive with context (a note, branding, etc.) I believe this is something they are actively working on though and I am excited to see what they come up with! Their team is very open to feedback on the product and actively seeks new ideas from customers. Review collected by and hosted on G2.com.

What problems is Alyce by Sendoso solving and how is that benefiting you?

Alyce allows us to send 1:1, 1:many, and prospecting gifts through easily built and managed campaigns. We can segment and track the data. We don't need to collect addresses. We search through an extensive marketplace for fun, relevant, and engaging gifts. And, through Alyce, we can offer our own branded promotional products via their marketplace, which allows the experience to be even more customized (in addition to branding the entire user experience). Review collected by and hosted on G2.com.

Cache W.
CW
Sr. Customer Advocacy Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Alyce by Sendoso?

The ability to take a gifting at scale approach to supplement our efforts has been a huge benefit. One thing that is a constant challenge is how to take things to our global customers, and with Alyce we now have so many more options. We love to back it into campaigns and use as our source for gift card incentives and other large scale things, but we also frequently use it for more ad-hoc gifting on a 1-1 basis with our customers. Review collected by and hosted on G2.com.

What do you dislike about Alyce by Sendoso?

We are always pushing for a fully integrated stack, we currently have Alyce integreated into our CRM and are currently working to complete integrations into our reference tools and survey providers. This will push our usage above the bar! Review collected by and hosted on G2.com.

What problems is Alyce by Sendoso solving and how is that benefiting you?

Customer gifting at scale, the flexibility of not only the platform but also the gifting options allows us to provide a better experience for our customers. Global gifting is really hard with current logistical challenges, and we love being able to not cut global customers out of our campaigns by using Alyce. Review collected by and hosted on G2.com.

Taylor P.
TP
Business Development Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Alyce by Sendoso?

I liked best about Alyce is the user friendly and simplistic design for the system. I also like all the options for gift cards. Review collected by and hosted on G2.com.

What do you dislike about Alyce by Sendoso?

i didnt completely like how when you send a gift it only pops out on the right hand side. Review collected by and hosted on G2.com.

What problems is Alyce by Sendoso solving and how is that benefiting you?

I love how once a prospect accepts their gift it allows them to schedule a meeting directly after. Review collected by and hosted on G2.com.