# Best Enterprise Employee Monitoring Software *By [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)* Products classified in the overall Employee Monitoring category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Employee Monitoring to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Employee Monitoring category. In addition to qualifying for inclusion in the Employee Monitoring Software category, to qualify for inclusion in the Enterprise Business Employee Monitoring Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. ## How Many Employee Monitoring Software Products Does G2 Track? **Total Products under this Category:** 150 ### Category Stats (May 2026) - **Average Rating**: 4.49/5 (↑0.02 vs Apr 2026) - **New Reviews This Quarter**: 181 - **Buyer Segments**: Mid-Market 52% │ Small-Business 42% │ Enterprise 6% - **Top Trending Product**: TeamTrace (+0.125) *Last updated: May 18, 2026* ## How Does G2 Rank Employee Monitoring Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 9,700+ Authentic Reviews - 150+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Employee Monitoring Software Is Best for Your Use Case? - **Best for Small Businesses:** [Hubstaff](https://www.g2.com/products/hubstaff/reviews) - **Best for Mid-Market:** [Hubstaff](https://www.g2.com/products/hubstaff/reviews) - **Best for Enterprise:** [Hubstaff](https://www.g2.com/products/hubstaff/reviews) - **Highest User Satisfaction:** [Hubstaff](https://www.g2.com/products/hubstaff/reviews) - **Best Free Software:** [Hubstaff](https://www.g2.com/products/hubstaff/reviews) --- **Sponsored** ### Insightful Insightful is workforce analytics software that shows how work actually happens across your teams. When work is spread across people, locations, and tools, small gaps add up fast. Time goes missing. Work slows down. Problems surface late. Insightful makes this visible. You can see where time is going, how teams are performing, and where work is breaking down — without relying on manual tracking or guesswork. With Insightful, you can: - See how time is spent across teams - Spot drops in utilization and output early - Understand where work slows down or gets stuck - Compare performance across teams, roles, or locations - Use real activity data to review work and resolve disputes This is not just another monitoring tool. Insightful helps you run better operations. You get clear data you can use in weekly reviews, planning, and day-to-day decisions. It combines automatic time tracking, activity data, and reporting in one place — so you can improve performance without adding overhead. Teams choose Insightful because it delivers strong visibility and control without the cost or complexity of heavier tools. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=63&secure%5Bdisplayable_resource_id%5D=63&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=63&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=37386&secure%5Bresource_id%5D=63&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Femployee-monitoring-software&secure%5Btoken%5D=51e3d007c7e304e91dbd4d257ba1573b43b02e67c0477bc803b071e49af3b9a5&secure%5Burl%5D=https%3A%2F%2Fwww.insightful.io%2Fworkforce-analytics-enterprise%3Futm_source%3Dg2%26utm_medium%3Dreferral%26utm_campaign%3Ddirectories_paid%26utm_content%3Dpaid%26utm_term%3Dppc2026_topic_employee_monitoring&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Employee Monitoring Software Products in 2026? ### 1. [Hubstaff](https://www.g2.com/products/hubstaff/reviews) Hubstaff is a time tracking software built for global teams. Track hours with precision, automate payments and invoicing, and gain full visibility into how work gets done — whether your team is remote, hybrid, in-office or field-based. In addition to time tracking, Hubstaff includes built-in productivity monitoring features such as activity rates, app and URL usage, and optional screenshots — helping managers understand how time is spent and where focus is lost. The platform also offers advanced workforce analytics that classify work time, detect unusual activity patterns, and highlight inefficiencies — enabling data-driven decisions that improve performance and reduce wasted hours. Available on Mac, Windows, Linux, iOS, Android, and Chrome, Hubstaff platform integrates with over 35+ tools to streamline operations and support productive, high-performing teams. **Average Rating:** 4.4/5.0 **Total Reviews:** 2,228 **How Do G2 Users Rate Hubstaff?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10) - **AI Text Summarization:** 7.6/10 (Category avg: 7.3/10) - **AI Text Generation:** 7.5/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 7.5/10 (Category avg: 7.4/10) **Who Is the Company Behind Hubstaff?** - **Seller:** [Hubstaff](https://www.g2.com/sellers/hubstaff) - **Company Website:** https://hubstaff.com - **Year Founded:** 2013 - **HQ Location:** Indianapolis, IN - **Twitter:** @HubStaff (11,569 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2358159/ (341 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 45% Small-Business, 25% Mid-Market #### What Are Hubstaff's Pros and Cons? **Pros:** - Ease of Use (751 reviews) - Time Tracking (726 reviews) - Tracking Ease (553 reviews) - Simple (443 reviews) - Productivity Tracking (362 reviews) **Cons:** - Time Tracking (227 reviews) - Inaccurate Tracking (196 reviews) - Limited Features (132 reviews) - Time Tracking Issues (126 reviews) - Slow Loading (118 reviews) ### 2. [Aspect Workforce](https://www.g2.com/products/aspect-workforce/reviews) Aspect delivers an intelligent workforce platform that helps enterprises prevent disruption, protect service levels, and reduce manual effort by embedding intelligence directly into daily operations. Our brand promise is real-time, policy-aware guidance and automation that keeps decisions transparent, explainable, and under human control—so teams can prevent disruption instead of reacting to it. Aspect’s Workforce Engagement Management (WEM) portfolio includes cloud, hybrid, and on-premises deployments, with capabilities across forecasting, scheduling, adherence and intraday management, quality monitoring and coaching workflows, performance management dashboards and KPIs, and employee engagement and gamification. It is built on Aspect WorkforceOS, with APIs and integration tools via the Developer Portal, and supports connectivity across major CCaaS, CRM, and collaboration ecosystems. For operations leaders, planners, supervisors, and agents, Aspect Workforce helps solve the day-to-day challenges of fluctuating demand, complex labor rules, and siloed tools that force teams into constant firefighting. By connecting real-time signals to approved actions, Aspect improves efficiency and accuracy, helps reduce avoidable labor waste, and strengthens service performance—so organizations can cut costs while improving workforce experiences and customer outcomes. **Average Rating:** 4.2/5.0 **Total Reviews:** 303 **How Do G2 Users Rate Aspect Workforce?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10) - **AI Text Summarization:** 7.5/10 (Category avg: 7.3/10) - **AI Text Generation:** 8.3/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 8.3/10 (Category avg: 7.4/10) **Who Is the Company Behind Aspect Workforce?** - **Seller:** [Aspect Software](https://www.g2.com/sellers/aspect-software) - **Company Website:** https://www.aspect.com - **Year Founded:** 1973 - **HQ Location:** Atlanta, GA - **LinkedIn® Page:** https://www.linkedin.com/company/3393/ (994 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Service Representative - **Top Industries:** Financial Services, Telecommunications - **Company Size:** 62% Enterprise, 29% Mid-Market #### What Are Aspect Workforce's Pros and Cons? **Pros:** - Efficiency (11 reviews) - Scheduling (10 reviews) - Ease of Use (8 reviews) - Features (7 reviews) - Agent Management (6 reviews) **Cons:** - Learning Curve (4 reviews) - Limited Customization (4 reviews) - Complexity (3 reviews) - Customization Difficulty (3 reviews) - Not User-Friendly (3 reviews) ### 3. [Controlio](https://www.g2.com/products/controlio/reviews) Сontrolio, a top-tier employee monitoring software, empowers organizations to unlock valuable insights into daily workflows, manage workload balance, and gauge employee performance without infringing their privacy. Boosting employee productivity, improving work policies, and enhancing data security have now become easier than ever! **Average Rating:** 4.9/5.0 **Total Reviews:** 90 **How Do G2 Users Rate Controlio?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10) - **AI Text Summarization:** 8.7/10 (Category avg: 7.3/10) - **AI Text Generation:** 8.6/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 8.4/10 (Category avg: 7.4/10) **Who Is the Company Behind Controlio?** - **Seller:** [EfficientLab LLC](https://www.g2.com/sellers/efficientlab-llc) - **Company Website:** https://www.controlio.net - **Year Founded:** 2017 - **HQ Location:** Bronx, NY - **LinkedIn® Page:** https://www.linkedin.com/company/3562455?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A3562455%2Cidx%3A1-1-1%2CtarId%3A1476891281133%2Ctas%3AEfficientLab (4 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 55% Mid-Market, 43% Small-Business #### What Are Controlio's Pros and Cons? **Pros:** - Ease of Use (26 reviews) - Employee Monitoring (18 reviews) - Insights (18 reviews) - Reporting (18 reviews) - Time Tracking (17 reviews) **Cons:** - Learning Curve (5 reviews) - Limited Customization (4 reviews) - Complexity (3 reviews) - Limited Functionality (3 reviews) - Poor Interface Design (3 reviews) ### 4. [We360.ai](https://www.g2.com/products/we360-ai/reviews) We360.ai is a cloud-based employee monitoring software designed to provide organisations with valuable insights into their employees' work environments. Whether employees are working from home, in the office, or from any remote location, We360.ai transforms data from various aspects of the workplace into meaningful information and actionable insights. This capability enables businesses to enhance productivity and improve overall work dynamics. Targeted primarily at business leaders and HR professionals, We360.ai serves as a vital tool for organisations aiming to scale their operations efficiently. With over 120,000 users globally, the software is recognised for its ability to deliver immediate visibility into employee engagement and performance. It effectively tracks the impact of digital enablement initiatives, allowing leaders to make informed decisions that foster a more productive work culture. The software boasts a range of key features designed to optimise employee monitoring and productivity measurement. Users can benefit from 𝘁𝗶𝗺𝗲 𝘁𝗿𝗮𝗰𝗸𝗶𝗻𝗴, 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝗮𝘁𝘁𝗲𝗻𝗱𝗮𝗻𝗰𝗲, and 𝗿𝗲𝗮𝗹-𝘁𝗶𝗺𝗲 𝗮𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀, which collectively provide a comprehensive view of employee performance. Additionally, features such as 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝗮𝗻𝗱 𝗺𝗮𝗻𝘂𝗮𝗹 𝘀𝗰𝗿𝗲𝗲𝗻𝘀𝗵𝗼𝘁𝘀 offer further insights into daily activities, while 𝘄𝗲𝗹𝗹𝗻𝗲𝘀𝘀 and 𝗳𝗶𝗲𝗹𝗱 𝘁𝗿𝗮𝗰𝗸𝗶𝗻𝗴 functionalities ensure that employee well-being is also prioritized. These features are particularly advantageous for organisations looking to maintain high levels of productivity while supporting their workforce's needs. We360.ai is designed with user-friendliness in mind, allowing for quick configuration within minutes. The software is compatible with major operating systems, including MacOS, Windows, and Linux, ensuring accessibility for a diverse range of users. Moreover, We360.ai offers a free trial, enabling potential clients to explore its capabilities before committing. The provision of live product training and dedicated account management, coupled with 24/7 technical support, further enhances the user experience, ensuring that clients receive the assistance they need at all times. By integrating We360.ai into their operations, organisations can foster flexible collaboration and enhance team productivity. The software not only helps in tracking performance but also ensures that teams remain synchronised in real-time, ultimately contributing to a more efficient and engaged workforce. **Average Rating:** 4.8/5.0 **Total Reviews:** 441 **How Do G2 Users Rate We360.ai?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10) - **AI Text Summarization:** 9.4/10 (Category avg: 7.3/10) - **AI Text Generation:** 9.4/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 9.5/10 (Category avg: 7.4/10) **Who Is the Company Behind We360.ai?** - **Seller:** [Zenstack Corporation](https://www.g2.com/sellers/zenstack-corporation) - **Company Website:** https://we360.ai/ - **Year Founded:** 2020 - **HQ Location:** Bhopal, IN - **Twitter:** @we360_ai (94 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/we360-ai/ (87 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Manager, HR Manager - **Top Industries:** Information Technology and Services, Human Resources - **Company Size:** 55% Small-Business, 40% Mid-Market #### What Are We360.ai's Pros and Cons? **Pros:** - Ease of Use (66 reviews) - Time Tracking (51 reviews) - Productivity (47 reviews) - Activity Tracking (42 reviews) - Customer Support (38 reviews) **Cons:** - Limited Customization (7 reviews) - Tracking Issues (7 reviews) - Slow Loading (6 reviews) - Limited Functionality (5 reviews) - Syncing Issues (5 reviews) ### 5. [ActivTrak](https://www.g2.com/products/activtrak/reviews) ActivTrak provides the Work Intelligence organizations need to understand how work changes in the AI era. As the system of record for work, its award-winning platform captures behavioral data across people, tools and AI agents, and the workflows that connect them — enabling leaders to measure impact, optimize productivity and improve operational performance. The platform also powers research through the ActivTrak Productivity Lab. Built on a privacy-first data foundation, ActivTrak is trusted by more than 9,500 organizations worldwide and recognized by Deloitte’s Technology Fast 500, Inc. 5000, TrustRadius and G2 for delivering measurable ROI and stronger business outcomes. The company is backed by Elsewhere Partners, Sapphire Ventures and Francisco Partners. Learn more at www.activtrak.com. **Average Rating:** 4.3/5.0 **Total Reviews:** 324 **How Do G2 Users Rate ActivTrak?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) - **AI Text Summarization:** 6.2/10 (Category avg: 7.3/10) - **AI Text Generation:** 6.0/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 6.0/10 (Category avg: 7.4/10) **Who Is the Company Behind ActivTrak?** - **Seller:** [Birch Grove Software, Inc.](https://www.g2.com/sellers/birch-grove-software-inc) - **Company Website:** https://www.activtrak.com/?utm_source=LinkedIn&utm_medium=social&utm_campaign=profile-link&utm_content=profile - **Year Founded:** 2009 - **HQ Location:** Austin, TX - **Twitter:** @activtrak (5,834 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3768148/ (183 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Operations Manager - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 52% Small-Business, 43% Mid-Market #### What Are ActivTrak's Pros and Cons? **Pros:** - Ease of Use (55 reviews) - Productivity Improvement (31 reviews) - Employee Monitoring (30 reviews) - Features (29 reviews) - Helpful (29 reviews) **Cons:** - Complexity (20 reviews) - Insufficient Detail (16 reviews) - Limited Features (15 reviews) - Not User-Friendly (15 reviews) - Difficult Navigation (14 reviews) ### 6. [Insightful](https://www.g2.com/products/insightful/reviews) Insightful is workforce analytics software that shows how work actually happens across your teams. When work is spread across people, locations, and tools, small gaps add up fast. Time goes missing. Work slows down. Problems surface late. Insightful makes this visible. You can see where time is going, how teams are performing, and where work is breaking down — without relying on manual tracking or guesswork. With Insightful, you can: - See how time is spent across teams - Spot drops in utilization and output early - Understand where work slows down or gets stuck - Compare performance across teams, roles, or locations - Use real activity data to review work and resolve disputes This is not just another monitoring tool. Insightful helps you run better operations. You get clear data you can use in weekly reviews, planning, and day-to-day decisions. It combines automatic time tracking, activity data, and reporting in one place — so you can improve performance without adding overhead. Teams choose Insightful because it delivers strong visibility and control without the cost or complexity of heavier tools. **Average Rating:** 4.6/5.0 **Total Reviews:** 322 **How Do G2 Users Rate Insightful?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **AI Text Summarization:** 7.9/10 (Category avg: 7.3/10) - **AI Text Generation:** 7.9/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 7.9/10 (Category avg: 7.4/10) **Who Is the Company Behind Insightful?** - **Seller:** [Insightful (formerly Workpuls)](https://www.g2.com/sellers/insightful-formerly-workpuls) - **Company Website:** https://www.insightful.io/ - **Year Founded:** 2015 - **HQ Location:** New York, US - **Twitter:** @insightfulio (455 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9375542/ (114 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Director - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 53% Small-Business, 34% Mid-Market #### What Are Insightful's Pros and Cons? **Pros:** - Ease of Use (52 reviews) - User Interface (27 reviews) - Time-saving (24 reviews) - Efficiency (23 reviews) - Productivity (23 reviews) **Cons:** - Missing Features (14 reviews) - Technical Issues (13 reviews) - Learning Curve (9 reviews) - Limited Customization (9 reviews) - Limited Features (9 reviews) ### 7. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace **Average Rating:** 4.3/5.0 **Total Reviews:** 2,354 **How Do G2 Users Rate JustCall?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) - **AI Text Summarization:** 7.4/10 (Category avg: 7.3/10) - **AI Text Generation:** 7.3/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 6.2/10 (Category avg: 7.4/10) **Who Is the Company Behind JustCall?** - **Seller:** [Saas Labs](https://www.g2.com/sellers/saas-labs) - **Company Website:** https://www.saaslabs.co/ - **Year Founded:** 2016 - **HQ Location:** Palo Alto, California - **Twitter:** @saas_labs (306 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10436435/ (428 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Account Executive - **Top Industries:** Computer Software, Financial Services - **Company Size:** 59% Small-Business, 31% Mid-Market #### What Are JustCall's Pros and Cons? **Pros:** - Ease of Use (286 reviews) - Features (207 reviews) - Helpful (193 reviews) - Customer Support (161 reviews) - Call Management (154 reviews) **Cons:** - Call Issues (154 reviews) - Call Functionality (99 reviews) - Connection Issues (78 reviews) - Missing Features (77 reviews) - Poor Call Quality (66 reviews) ### 8. [Time Doctor](https://www.g2.com/products/time-doctor/reviews) Time Doctor is a workforce analytics platform that helps leaders understand how work actually happens, so they can manage with data instead of control. More than 245,000 people use Time Doctor to track time, spot bottlenecks, and support performance across remote, hybrid, and in-office teams. Built-in AI surfaces trends, benchmarks, and early warning signs leaders would otherwise miss. Most time tracking and employee monitoring tools force a choice between visibility and trust. Time Doctor is built so you get both. Managers see the data they need to lead well. Employees see the same data about their own work, with privacy controls that keep oversight respectful, not invasive. What Time Doctor does: - Tracks time, projects, and tasks so teams understand where effort is going and leaders can see what's driving results. - Surfaces productivity patterns, idle time, and app and website use to flag distractions, overload, or early signs of burnout. - Uses AI to highlight trends, benchmarks, bottlenecks, and rising performers across teams. - Includes privacy-first controls like optional screenshot blurring, role-based access, and employee-facing reports. - Supports payroll, billing, and client reporting with accurate, audit-ready time data. Who it's for: - Team managers and team leads who need to coach fairly and spot issues before they escalate. - HR and people operations leaders managing engagement, retention, and workforce planning. - Operations and process excellence leaders looking to standardize performance and improve efficiency. - IT leaders responsible for secure, low-friction deployment across distributed teams. - Executives and business owners who need workforce-level visibility to plan, scale, and reduce risk. Time Doctor is used by more than 245,000 people across BPOs, healthcare, financial services, insurance, and remote-first companies. It helps organizations move from reactive management to informed leadership, with the visibility to lead with trust, not control. **Average Rating:** 4.4/5.0 **Total Reviews:** 475 **How Do G2 Users Rate Time Doctor?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10) - **AI Text Summarization:** 6.8/10 (Category avg: 7.3/10) - **AI Text Generation:** 6.8/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 6.7/10 (Category avg: 7.4/10) **Who Is the Company Behind Time Doctor?** - **Seller:** [Time Doctor](https://www.g2.com/sellers/time-doctor-bb915eeb-aa62-46ed-acdb-b6d50c989b74) - **Company Website:** https://www.timedoctor.com - **Year Founded:** 2010 - **HQ Location:** Las Vegas, NV - **Twitter:** @ManageYourTime (6,393 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2184443/ (496 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 63% Small-Business, 30% Mid-Market #### What Are Time Doctor's Pros and Cons? **Pros:** - Time Tracking (108 reviews) - Time-saving (53 reviews) - Ease of Use (51 reviews) - Efficiency (45 reviews) - Features (43 reviews) **Cons:** - Technical Issues (19 reviews) - Missing Features (17 reviews) - Software Bugs (17 reviews) - Tracking Issues (15 reviews) - Limited Features (13 reviews) ### 9. [DeskTime](https://www.g2.com/products/desktime-desktime/reviews) DeskTime is an automatic time tracking app that helps teams measure productivity and manage workflows. Easy-to-use features help you oversee your team's work habits, follow project progress, plan shifts, manage absences, and keep workloads balanced effortlessly. Automatic time tracking allows employees to focus on their work rather than manually logging time, while giving managers the data-driven insights needed to make informed decisions. **Average Rating:** 4.5/5.0 **Total Reviews:** 396 **How Do G2 Users Rate DeskTime?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **AI Text Summarization:** 7.1/10 (Category avg: 7.3/10) - **AI Text Generation:** 7.1/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 7.0/10 (Category avg: 7.4/10) **Who Is the Company Behind DeskTime?** - **Seller:** [Draugiem Group](https://www.g2.com/sellers/draugiem-group) - **Company Website:** https://www.draugiemgroup.com - **Year Founded:** 2004 - **HQ Location:** Rīga, Rīgas rajons - **LinkedIn® Page:** https://www.linkedin.com/company/1223470/ (49 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 66% Small-Business, 32% Mid-Market #### What Are DeskTime's Pros and Cons? **Pros:** - Time Tracking (47 reviews) - Time-saving (33 reviews) - Ease of Use (32 reviews) - Tracking Ease (30 reviews) - Efficiency (25 reviews) **Cons:** - Missing Features (14 reviews) - Limited Features (13 reviews) - Expensive (9 reviews) - Limited Customization (9 reviews) - Inaccurate Tracking (7 reviews) ## What Is Employee Monitoring Software? [HR Software](https://www.g2.com/categories/hr) ## What Software Categories Are Similar to Employee Monitoring Software? - [Workforce Management Software](https://www.g2.com/categories/workforce-management) - [Time Tracking Software](https://www.g2.com/categories/time-tracking-software) - [HR Analytics Software](https://www.g2.com/categories/hr-analytics) - [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software) - [Time & Attendance Software](https://www.g2.com/categories/time-attendance) --- ## How Do You Choose the Right Employee Monitoring Software? ### What You Should Know About Employee Monitoring Software ### **What is Employee Monitoring Software?** Employee monitoring is broadly defined as a way of monitoring employees to observe and track their activities. This software helps to gather employee information including all user activity when accessing a corporate network, remote worker activity, or when representing the company outside of the office such as at a client location. Employee monitoring helps employers to track email messages written and received, other electronic communications, applications use habits, individual keystrokes, internet browsing history, network logon or off times, files copied to USB drives, their physical location (for remote workers), and employee productivity. Employee monitoring is a part of a larger monitoring system, referred to as enterprise management systems (EMS) that involves monitoring of several types of tracking or surveillance within an organization. #### What Types of  Employee Monitoring  Software Exist? **Device monitoring** : Phones and computers can be monitored by managers to keep track of employee calls, emails, and general internet usage. Features like URL blocking can prevent employees from spending time on websites that are not appropriate in a work setting. **Customer interaction monitoring:** Customer interactions can be monitored to ensure the employee is communicating to customers in a correct and efficient manner. Managers can use insights to see where an employee needs improvement when speaking to a customer over the phone or text message. ### Why Use Employee Monitoring Software? Employee monitoring software allows companies to track the quality of an employee’s work and the amount of time an employee spends working. Reports highlight the most productive employees, helping companies visualize the productivity of everyone in their workforce. Monitoring doesn’t just put a spotlight on employees who are struggling to focus on work, but it also shows who the best performers are. **Productivity insights** : By watching and managing how an employee spends their time, managers can measure performance and time wasted during work hours. **Project focus insights** : When managers are aware of what project an employee is focusing on, they can take the opportunity to pivot the employee’s focus when necessary. For example, if a manager notices an employee prioritizing one task over another task with a closer due date, the manager can address the employee and request them to turn their focus on a task that requires immediate attention. Many types of employee monitoring software can be integrated into project management software solutions to streamline this process. **Security insights** : Employee monitoring opens up the opportunity to prevent and track employee-related security issues. If a company’s network is compromised, email and internet usage monitoring can pinpoint where and when a security breach happened. Additionally, phone calls can be monitored to ensure employees are not sharing sensitive information or accepting sensitive information from customers. **Workforce transparency** : Overall, employee monitoring provides added transparency for management teams. Monitoring gives a high-level view of the overall productivity and roadblocks employees face and allows room for productivity improvements. ### What are the Common Features of Employee Monitoring Software? **Call monitoring:** Call monitoring allows employers to log and listen in on employee phone calls. Calls are analyzed to ensure they are up to company standards. **Email monitoring:** Email monitoring lets employers log email activity of employees. Internal and external communications can be analyzed in an effort to ensure the employee is sending appropriate deliverables and communicating in a manner that is up to company standards. **Internet usage monitoring:** Web monitoring allows employers to observe what web pages employees are visiting and for how long. This gives additional insight into where time is being spent most and if an employee is spending an excessive amount of time on websites that are unrelated to work. **Screenshots:** Screenshots provide extra context into internet monitoring. Employers have access to real-time views of an employee’s computer screen. Screenshots give extra insight into whether or not the webpage an employee is visiting is appropriate in a work environment. **Time logging:** Employers can view how long an employee is spending on a specific project or webpage, thus measuring task efficiency. **Task tracking:** Employers can visualize what task the employee is focusing on, which allows managers to step in and communicate task changes to the employee. **Location tracking:** The software incorporates GPS functions to track and monitor the whereabouts of employees. This is mostly useful when deliveries and pickup of company goods are concerned.  **Alerts:** This feature alerts the employer when critical protocols and secured areas are breached.  **Behavioral analytics:** Employee monitoring systems also focus on behavior metrics. This helps employers to monitor remote teams better and focus on employees who need extra training or guidance.  ### What are the Benefits of Employee Monitoring Software? **Eliminate wastage:** Eliminating wastage is the core function of employee monitoring software. Employee monitoring software helps boost productivity; at the heart of which is to keep employees sticking to best practices and doing what they were paid to do for the company. **Effective management:** The data collected using this software helps in building a more efficient team by highlighting the strengths and weaknesses of employees. This leads to more visibility to employers, thereby giving them the power to delegate tasks more efficiently.  **Increase employee productivity:** As employees are continuously monitored, they become conscious of their actions and work. Also, this helps the employers to find out the process errors and smoothen them up, thus increasing productivity.  **Increase security:** Employee monitoring software allows users to view saved documents, installed applications, websites visited, and messages sent on company property, like computers and mobile devices. It monitors business files, accounts information, and client data. This can protect companies from insider threats, security breaches, and suspicious behavior.  **Improve team performance:** Reviewing employee activity helps identify workers who aren't meeting company expectations. Access to data like login and logout time, total time spent on individual tasks, etc., allows companies to examine employees' productivity efficiently. ### Who Uses Employee Monitoring Software? All types of management positions benefit from monitoring their employees. The most beneficial aspect of monitoring is the encompassing productivity reporting that gives managers an idea of how their team is performing on day-to-day tasks. This knowledge allows managers to assign tasks based on the performance level of each employee, figure out which tasks certain team members excel at, and determine potential time-wasting or productivity blockers during working hours. #### Software Related to Employee Monitoring Software [Time tracking software](https://www.g2.com/categories/time-tracking): Time tracking software enables workers to either passively or manually track the time spent on projects, tasks, and other deliverables. [Contact center workforce software](https://www.g2.com/categories/contact-center-workforce) **:** Contact center workforce software allows companies to manage their call center employees’ schedules, activities, and performance. [Insider threat management (ITM) software](https://www.g2.com/categories/insider-threat-management-itm): ITM software is a user activity monitoring software that helps companies prevent internal users from taking malicious or negligent actions within systems, such as accessing, copying, removing, tampering with, or destroying company data or other assets without permission. ### Challenges with Employee Monitoring Software **Lowered employee morale:** Generally, people don’t like being watched. Not only does it give off a sense of distrust, but it also decreases morale and is considered invasive. Allowing an employee to only focus on work during work hours oftentimes contributes to employee burnout, leading to high turnover rates. Employees shouldn’t be viewed as machines that are required to focus on work for the entirety of their work shift. It’s important for managers to find an appropriate balance when monitoring employees and to make sure they aren’t discouraged. **Legal issues:** It’s essential to have employees’ consent to being monitored. Additionally, some states have specific privacy laws that are worth checking before implementing a solution. For example, California law requires employers to indicate whether they are recording an employee’s work-related calls. Companies with overseas employees also need to consider the privacy laws of other countries. Many countries in Europe, for example, have stricter email monitoring laws. **Misleading reporting:** In many cases, websites that are considered inappropriate for work may be necessary for the employee to visit. For example, a social media specialist will have social media websites in their employee monitoring usage reports. Managers will need to differentiate between what websites are truly work-related and what websites can contribute to wasting time at work. ### How to Buy Employee Monitoring Software? Before choosing employee monitoring software, employers should figure out what exactly needs to be monitored and how deeply. Employers also need to consider several factors before committing to an employee monitoring solution, such as the workforce size (remote and in-office) and overall budget. Employers with a call center workforce may want to consider a solution with phone call monitoring. Employers with a remote workforce may want a comprehensive solution with internet usage tracking. Above all, employers should consider how closely to monitor employees and ensure employees are comfortable with the chosen solution. #### Requirements Gathering (RFI/RFP) for Employee Monitoring  Software Whether a company is purchasing employee monitoring software for the first time or looking to replace their current system, G2.com can assist them with the selection process. The first step is defining a list of requirements the product must meet for the business to be most productive. These requirements will help buyers narrow down the list of products to consider. First, buyers should evaluate the need for employee monitoring software and determine what functionality will be most useful for the business.  - Will it help employees be more productive? - Will it help the business avoid liabilities? - Will it be able to spot business problems before they develop? #### Compare Employee Monitoring Software Products **Create a long list** Evaluating vendors should start with a long list, which will help to determine whether or not a given solution is a good fit. With a long list, one creates a broad list of tools that align with one’s business goals. So that there is a level playing field, it is important to ask the same set of questions to each seller. **Create a short list** Next, a whittling down should take place. Through pointed questions, demos, and trials, one can go from a long list to a short one. Although this will differ for each business and use case, three to five products are typically a good number. With this list in hand, businesses can produce a matrix to compare the features and pricing of the various solutions. **Conduct demos** To ensure the comparison is thoroughgoing, the user should demo each solution on the short list with the same use case and datasets. This will allow the business to evaluate like for like and see how each vendor stacks up against the competition. #### Selection of Employee Monitoring Software **Choose a selection team** Before getting started, it's crucial to create a winning team that will work together throughout the entire process, from identifying pain points to implementation. The software selection team should consist of members of the organization who have the right interest, skills, and time to participate in this process. A good starting point is to aim for three to five people who fill roles such as the main decision maker, project manager, process owner, system owner, or staffing subject matter expert, as well as a technical lead, IT administrator, or security administrator. In smaller companies, the vendor selection team may be smaller, with fewer participants multitasking and taking on more responsibilities. **Negotiation** Just because something is written on a company’s pricing page, does not mean it is fixed (although some companies will not budge). It is imperative to open up a conversation regarding pricing and licensing. For example, the vendor may be willing to give a discount for multi-year contracts or for recommending the product to others. **Final decision** After this stage, and before going all in, it is recommended to roll out a test run or pilot program to test adoption with a small sample size of users. If the tool is well used and well received, the buyer can be confident that the selection was correct. If not, it might be time to go back to the drawing board. ### Employee Monitoring Software Trends **Employee wellness tracking:** Companies may take a technological step toward ensuring employee wellness with activity trackers. Oftentimes in the form of a bracelet, activity trackers measure an employee’s heart rate, fitness, and sleeping patterns. While this doesn’t provide insight into workplace efficiency, it does allow employers to provide a wellness program to their employees in an effort to promote healthy habits. **Biometric smart sensors:** Although rare due to legal issues, some employers are opting for a more personal monitoring approach with smart keycards. These sensors (typically within keycard badges) measure the number of times an employee gets up out of their seat, how often they raise their voice, and exactly where the employee is in the office.