1. [Home](https://www.g2.com/) 2. ... 3. [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service) 4. [Alvaria CXP Discussions](https://www.g2.com/products/alvaria-cxp/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fdd16ffc0d9b7764b5eabc996e3f2806/alvaria-cxp.png "Product Avatar Image") ](/products/alvaria-cxp/reviews) [ Alvaria CXP ](/products/alvaria-cxp/reviews) (19)4.3/5 Alvaria CXP improves the customer experience, simplifies development and deployment of customer contact applications, makes changes and updates faster, and protected your investment. Alvaria CXP is the only platform and toolset that supports the entire self-service application lifecycle from design to deployment to application tuning for all relevant customer engagement channels including IVR, chatbots, voicebots, social chats, and mobile web applications. Alvaria CXP reduces the complexity of delivering sophisticated self-service applications while significantly improving the customer experience – enabling enterprises, service providers and integrators to provide more value across more communication channels at lower costs. Our customers have reported up to 50% savings in development and 80% savings in deployment and maintenance. Alvaria CXP self-service applications are 100% portable and operate seamlessly with our own premise and cloud solutions, and can also be used to offer enhanced self-service alongside other contact center platforms. Show More * * * ### 50.0 Nps Score Already have Alvaria CXP? ### All Alvaria CXP Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Alvaria CXP used for? ](/discussions/what-is-alvaria-cxp-used-for) What is Alvaria CXP used for? [ Bot Platforms Software ](https://www.g2.com/tags/bot-platforms-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Alvaria+CXP+questions+and+get+answers+from+expert+users+in+our+Alvaria+CXP+Discussions+section.&title=Alvaria+CXP+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falvaria-cxp%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Alvaria+CXP+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falvaria-cxp%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falvaria-cxp%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Alvaria+CXP+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falvaria-cxp%2Fdiscuss%0aAsk+Alvaria+CXP+questions+and+get+answers+from+expert+users+in+our+Alvaria+CXP+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Alvaria+CXP+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falvaria-cxp%2Fdiscuss%0aAsk+Alvaria+CXP+questions+and+get+answers+from+expert+users+in+our+Alvaria+CXP+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/alvaria-cxp/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/9c02a26afda2e85f5c8ef3455b478892/alvaria-cxp.svg "Product Avatar Image") ### Have you used Alvaria CXP before? Answer a few questions to help the Alvaria CXP community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falvaria-cxp%2Fdiscuss%3Fsmall_ask%3Dalvaria-cxp) No