Nalie L.
NL
Nalie L.
Senior Process Executive
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Alterian Real-Time CX Platform is easy to use."
5/5
What do you like best about Alterian Real-Time CX Platform?

I own my company and need help finding and analyzing the ideal client for my business. Ultrain helped me understand my own marketing, buying a bike, what works and what doesn't work in my website and content marketing and run some of the biggest campaigns on the channels. It's very easy to use. I think I'm a tech lover but I didn't need much training before I started my campaign. Dashboard gives you an overview of your business tools and how to increase my ranking on Google. Review collected by and hosted on G2.com.

What do you dislike about Alterian Real-Time CX Platform?

I didn't like it more than the cost. You pay, but for a small business, I don't have enough marketing budget to use. Review collected by and hosted on G2.com.

AM
Aritra M.
Senior Analyst
Enterprise (> 1000 emp.)
"Alterian Real-Time CX Platform Review"
4.5/5
What do you like best about Alterian Real-Time CX Platform?

An automated data extraction platform with an option of periodic updates to create a database of company profiles with automatic social media data extraction and analysis. Review collected by and hosted on G2.com.

What do you dislike about Alterian Real-Time CX Platform?

Linking keys have to be identified separately for all tables across sources which makes it a bit tedious. Review collected by and hosted on G2.com.

Stacy L.
SL
Stacy L.
Sales Director
Small-Business (50 or fewer emp.)
"Campaign Management "
4/5
What do you like best about Alterian Real-Time CX Platform?

I owned my own company and needed help with gaining exposure and analytics on the perfect customer for my business. Alterian helped me understand my market, buying cycles, what is working and what isn't working on my website and marketing material, and built some really great cross-channel campaigns. It's also very easy to use. I consider myself tech savvy but there was not a lot of training needed before I was able to run my own campaign. The dashboard gives you a birds eye view on your business tools and how I am increasing my rank on Google organically. Review collected by and hosted on G2.com.

What do you dislike about Alterian Real-Time CX Platform?

There was not a lot that I disliked except for the cost. You get what you pay for but for a small business, I did not have enough marketing budget to continue to use them. Review collected by and hosted on G2.com.

Verified User in Executive Office
AE
Verified User in Executive Office
Small-Business (50 or fewer emp.)
"Great interface"
3/5
What do you like best about Alterian Real-Time CX Platform?

This interface is helpful support for client communication. Our employees appreciate the speed, ease of learning, and customer service the software offers. Review collected by and hosted on G2.com.

What do you dislike about Alterian Real-Time CX Platform?

I dislike the graphic design they use, but that is easily overlooked! I would definitely recommend this to other business users. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Strategic Development "
2.5/5
What do you like best about Alterian Real-Time CX Platform?

Easy to use for mapping campaign strategies to individual client needs, analytics and email. Review collected by and hosted on G2.com.

What do you dislike about Alterian Real-Time CX Platform?

Overall satisfied with program. There are some inconsistencies that need to be worked on. Review collected by and hosted on G2.com.

CB
Chris b.
Technical Support Specialist
Internet
Mid-Market (51-1000 emp.)
"Easy to use software"
4/5
What do you like best about Alterian Real-Time CX Platform?

the ease of navigation as well as help articles to locate whatever you need is always helpful! Review collected by and hosted on G2.com.

What do you dislike about Alterian Real-Time CX Platform?

could use a bit more colour/theme choices Review collected by and hosted on G2.com.