UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

4/27/2018

"Do your research when choosing a EMR"

2.5/5

What do you like best about Altera Digital Health - EHR?

A nice EMR, can be customized to your physician and practice needs. Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

Constant expense, lousy support, inability to integrate or interface with some other applications Review collected by and hosted on G2.com.

Recommendations to others considering Altera Digital Health - EHR:

Do your homework. Compare many before deciding. Ask other colleagues what they use, their likes/dislikes. Review collected by and hosted on G2.com.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

We are efficiently charting patient information, meeting requirements and measures, using state of the art software to document patient histories. Review collected by and hosted on G2.com.

ES

Emily S.

Mid-Market (51-1000 emp.)

10/22/2018

"Easy to use and efficietn"

3/5

What do you like best about Altera Digital Health - EHR?

Using all scripts has made it easier than ever to obtain vital health records on patients. Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

I dislike the lack of organization between the various screens. Review collected by and hosted on G2.com.

Recommendations to others considering Altera Digital Health - EHR:

EHR is amazing, it will make your life much easier. Review collected by and hosted on G2.com.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

I am now able to pull medical records from any office in the same health systems which Improves patient visits and their quality of care. Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

4/4/2019

"Allscripts review"

4/5

What do you like best about Altera Digital Health - EHR?

Solid EHR that has allowed me to abstract patient data that isn’t visible in other EHRs, namely Clinical Desktop. Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

Passwords change requirements can be confusing. Also automatically disables account after a certain amount of time. Review collected by and hosted on G2.com.

HA

harshendra a.

Interface analyst

Enterprise (> 1000 emp.)

5/22/2018

"Certified EHR with easy integration with different labs."

3.5/5

What do you like best about Altera Digital Health - EHR?

Organization is intuitive and there is a lot of functionality to run reports. It is relatively reliable in that it does what it's supposed to do.I appreciate that I can open past notes in separate windows, so if I want to reference them I'm able to do so without having to lose all of my other open windows.The ability to mark results that have already been seen is very useful and utilizes an interface that no other EMR has been able to perfect. Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

It takes forever to load even after doing something as simple as changing the time of an appointment, or worse, thinking about changing the time of an appointment but dragging it back into its original location.I dislike the integration with other systems, specifically with FollowMyHealth notes from patients.The interface is not as aesthetically pleasing as some other EMRs are. When creating your own patient lists, there are limitations on how to organize the list locations. Review collected by and hosted on G2.com.

Recommendations to others considering Altera Digital Health - EHR:

Great tool but comes up with a hefty price.After sales support is good too. Review collected by and hosted on G2.com.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

Yes, it was a nice platform that is integrable to other hospital systems.Make sure you get a good team of analysts and consultants for roll out.Ensure whether or not integration with existing platforms is possible. Review collected by and hosted on G2.com.

JM

Joyleen M.

Clinical officer

Hospital & Health Care

Small-Business (50 or fewer emp.)

7/27/2018

"Allscript ehr is customizable and waste less paper"

4/5

What do you like best about Altera Digital Health - EHR?

It works nicely with minimal errors,it has appealing display which keeps the user motivated,it is easy to understand and customizable more so its easily integrates Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

The fact that its acient it lacks modern features which need to be improved. Its not well featured to support customer and not as quick as we would like it to be in our facility Review collected by and hosted on G2.com.

Recommendations to others considering Altera Digital Health - EHR:

Works nicely with minimal errors and is easy to understand and customize,it also wastes less paper thus recommendable for use due to economical purposes. Review collected by and hosted on G2.com.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

Ability to give out appealing displays which are user friendly and appealing to customer example prescriptions and print outs from radiology department Review collected by and hosted on G2.com.

UP

Utsab Raj P.

Resident in Internal Medicine

Small-Business (50 or fewer emp.)

12/9/2018

"New version is fast"

3.5/5

What do you like best about Altera Digital Health - EHR?

Everything is in one place and easier to look into labs previous notes Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

Slow sometimes and looks clumsy to work with Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

1/29/2018

"Good product with limited opportunities for development and limited future"

3.5/5

What do you like best about Altera Digital Health - EHR?

The product is good for what the current needs are and is reliable. Good options to export data. Good pre-made reports as long as you understand the limitations of the reports. very user friendly and intuitive. Allows for easy export to excel and text files. Variations of different reports that can be by Date of Service of posting data. This has been very valuable to me. Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

The customer service is bad and the reps are not knowledgeable. Inquires get unanswered for a long time and the answer has been that they are not a data company and can't help us.

Very risky to invest in a product lie this because the company is not moving in the right direction and may loose is competitive advantage as it has expertise in medical billing bit not in database design and certainly not in servicing customers. Many known errors in reports are not addressed. Review collected by and hosted on G2.com.

Recommendations to others considering Altera Digital Health - EHR:

Make sure you understand the limitations of reporting and customer service and be prepared to switch to another product long term. Midterm this might be OK but not for more than 5 years from now. We contacted them to inform them of few serious flows in their report design and the options to calculate work and total rvus and also some other smaller issues and they told us they will not address our concern because they are "not a data company". Review collected by and hosted on G2.com.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

Access to billing data; export and analysis of data. I make dashboards for about 84 providers and 14 divisions. Review collected by and hosted on G2.com.

AS

Adam R. S.

Company Owner

Small-Business (50 or fewer emp.)

12/14/2018

"Most user friendly EMR"

3.5/5

What do you like best about Altera Digital Health - EHR?

Ease of use, cost is reasonable, cloud access Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

Sometimes pages take too long to load and it ends up causing delays in my day Review collected by and hosted on G2.com.

FO

Fenardz O.

Chief Clinical Officer

Hospital & Health Care

Small-Business (50 or fewer emp.)

8/7/2018

"The software is owesome in terms of layout and easeness of use.its customisable"

4.5/5

What do you like best about Altera Digital Health - EHR?

Easy to use and customisable.its very suitable for small and midsize physicians practice facilities . Its easy to learn its use Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

Navigation is not easy.frequent crushes at times brings unexpected inconveniences. Management team not very reliable Review collected by and hosted on G2.com.

Recommendations to others considering Altera Digital Health - EHR:

Its very suitable for small and midsize facilities thus suitable for growing health facilities.i love allscript ehr Review collected by and hosted on G2.com.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

It has enabled our facility serve many customers at ago due to its friendiliness to user and its fast processing.its great to our small facility Review collected by and hosted on G2.com.

WP

Wendy P.

Family Physician

Medical Practice

Small-Business (50 or fewer emp.)

12/18/2017

"AllScripts Review"

2/5

What do you like best about Altera Digital Health - EHR?

Home screen with problem list, meds, notes all available. I like the recent upgrade where there is a list of recent common orders, based on both my behaviors and that of our practice. Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

Multiple clicks to complete tasks or get to a point where you need to go. I don't like how there is not a way to assign my inbox to a particular user when away. I don't like how emails simply disappear after sending, if I don't first save to chart prior to sending. Review collected by and hosted on G2.com.

Recommendations to others considering Altera Digital Health - EHR:

Clunky to use, a lot of clicks to get to where you need to go. Cheaper than Epic, which I used in residency, but I miss the increased functionality of Epic. Though this made Epic more daunting to learn, once I did get used to Epic, I found it more conducive to my needs, e.g. smart lists and smart phrases were easier to create. Also free texting is much more cumbersome, as you are typically forced to click on various drop down boxes for review of systems and exam/vitals, which I hate. Just more clicks and more things I have to select, or at the least deselect things. There are ways to customize exams and ROS but this also is cumbersome and not very straightforward. Review collected by and hosted on G2.com.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

Ability to document notes and billing levels, and then helps office manager bill. This is a seamless process requiring less paperwork, and leaves an electronic trail when reviewing a patient's chart. Review collected by and hosted on G2.com.