Alta Vista Technology

Alta Vista Technology

4.8
(22)

Alta Vista Technology is a premier ERP and BI consulting firm working together for more than 20 years and involved in over 500 implementations.

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Showing 22 Alta Vista Technology reviews
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Chris F.
Validated Reviewer
Review Source

"Friendly and Knowledgable"

Describe the project or task the provider helped with:

We are currently in the process of reshaping our sales and provisioning systems. As part of that we want to move our inventory system into MS Dynamics. We were also looking for someone to partner with to help us with our operations.

What do you like best?

They are very friendly and reliable. In our initial kick off meeting, they presented us with ideas on how we can change our system so that it will better suit our needs.

What do you dislike?

That we didn't ask them sooner to be our partner.

Recommendations to others considering the provider:

Do not be afraid to hold back on what you would like to do with your systems. They have a very knowledgeable staff.

What problems are you solving with the provider? What benefits have you realized?

we are looking for a better way to track fixed assets within our system and they are giving us ideas on what we can do to improve the process. They are also helping us with our inventory system for our sales and provisioning departments.

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Renee P.
Validated Reviewer
Review Source

"Knowledgeable and Timely"

Describe the project or task the provider helped with:

Alta Vista has been instrumental in multiple projects for us which has created efficiencies amongst our team. Some of the projects have included auto apply set up for payments, credit memos, and returns. Also improving efficiencies on the AP side with automatically creating remits and sending them out of Outlook. Helping us through a couple of eRecruit upgrades.

What do you like best?

Their efficient and timely. They know what they need to do and they get it done. They are always available for questions and are very responsive. These project efficiencies have saved hours of time for my team.

What do you dislike?

It is hard for me to get really good answers about Foreign Exchange translations adjustments and how to report that out of Management reporter. It isn't a top priority but the individual i was given too didn't know too much about it.

Recommendations to others considering the provider:

We really love working with Pete. He is very knowledgeable and helpful.

What problems are you solving with the provider? What benefits have you realized?

Efficiencies in work. The ideas that they have implemented has saved my team hours of work.

What Sage Intacct Channel Partners solution do you use?

Thanks for letting us know!
William W.
Validated Reviewer
Verified Current User
Review Source

"An exceptional experience. Could not be happier."

Describe the project or task the provider helped with:

Alta Vista discussed, demoed, and implemented out ERP system and is responsible for the upkeep and troubleshooting.

What do you like best?

Alta Vista’s professionalism and expertise blew us away. They were able to identify our pain points and match us with products that solved our unique problems. Would recommend them to anyone looking for a smooth transition and amazing support.

What do you dislike?

I have yet to find something I dislike about Alta Vista Technology.

Recommendations to others considering the provider:

Based on the experience I personally had in addition to my staff, Alta Vista Technology would be the only service provider to ever use, and would suggest to not even consider any other.

Shonna R.
Validated Reviewer
Review Source

"Alta Vista treats you as if you are one of thiers. Top notch customer service. "

Describe the project or task the provider helped with:

We utilize AV for our upgrade from CRM2011 to D365 online, along with daily support.

What do you like best?

The staff hands down is what keeps us loyal to AV.

What do you dislike?

To date, we have not encountered any issues.

Recommendations to others considering the provider:

When you partner with Alta Vista you will receive the highest level of customer service. Alta Vista is like a family, when you partner with them you will be treated as such. Their customer relationships does not start or end with their customer service team, it extends to their technology & upper management teams as well. When it comes to Alta Vista they all take pride in what they do, it would not be uncommon to receive a call direct from Hollie or Scott, which in this world says and means a lot.

G
G2 User
Validated Reviewer
Review Source

"Great Team"

Describe the project or task the provider helped with:

I have worked with the Alta Vista Team with three different employers over the last 15 years or so. I have been through implementations, upgrades, general service and review of our Great Plains usage.

What do you like best?

As compared to other companies, they are the most responsive team out there. They partner with my accounting team and have built incredible trust. Setting deadlines, meeting expectations at all times. They evaluate our processes and continually some up with solutions and improvements to make our daily work easier. They are great co-workers and truly care about their partnership with my company and my team.

What do you dislike?

There is nothing to dislike about them. They are responsive, creative, timely and trustworthy.

What problems are you solving with the provider? What benefits have you realized?

We are currently upgrading our systems and building some new automation for our clients and suppliers

Danielle T.
Validated Reviewer
Review Source

"Director of Finance"

Describe the project or task the provider helped with:

Implementation of Intacct GL, Project and Time and Expenses

What do you like best?

The lead professional services person is extremely knowledgeable and responsive. The initial implementation team was great at helping us get started by having the Lead PS person help us through best practices and customization was key . Local Implementation team ensured a successful project.

What do you dislike?

The report creation was a struggle - we took the online classes and they helped tremendously. Once we got use to the Intacct report creator we were moving in the right direction.

Recommendations to others considering the provider:

Very professional and knowledgeable sales and implementation team - That they were local for us was key to ensuring our projects success.

G
G2 User
Validated Reviewer
Review Source

"Alta Vista great people to work with"

Describe the project or task the provider helped with:

Alta Vista haelp me with Intacct Accounting software; as a Consultant at Nemo Health, I had no prior knowledge of Inacct Robin, David V and David C were absolutely the best in answering all my questions, concerns, literally training me to use Intacct via shared screens and telephone conversations.

What do you like best?

Robin, David and David are extremely knowledgable people. Robin, David and David know Intacct, know how to explain "how to" using shared screens and telephone conversation. They would answer in a very timely manner, usually with the hour.

What do you dislike?

There is nothing to dislike about Alta Vista; the people are wonderful to work with.

What problems are you solving with the provider? What benefits have you realized?

Accounting: A/R "how to" use the module, especially to invoice the Client; A/P module processing payments to Vendors; GL "how to" close the books, the Income Statement, Ledger to Sub-Ledger. Any question or concern the response by Alta Vista has been better than any other accounting software firm I have used.

Todd Y.
Validated Reviewer
Review Source

"Delivered a great experience on time and on budget"

Describe the project or task the provider helped with:

Alta Vista guided us on a system implementation that took us from QuickBooks to Microsoft Dynamics 365.

What do you like best?

Alta Vista was very knowledgeable and experienced and anticipated our business needs.

What do you dislike?

It would have been helpful for more project management task/action lists that we could stick to each week.

What problems are you solving with the provider? What benefits have you realized?

Definitely more efficiencies with staff production which has produced a faster closing schedule.

Jim J.
Validated Reviewer
Review Source

"Intacct support from Alta Vista"

Describe the project or task the provider helped with:

Alta Vista gives us ongoing support for our use of Intacct to support all of our accounting activities.

What do you like best?

With the assistance of Alta Vista, our accounting activities have become much easier and have reduced processing time substantially with Intacct.

What do you dislike?

There is not much to dislike with either Alta Vista or Intacct. We are very happy with our support and with the product.

Recommendations to others considering the provider:

Fully recommend working with the Alta Vista team.

G
G2 User
Validated Reviewer
Review Source

"You won’t find a better partner than Alta Vista"

Describe the project or task the provider helped with:

Alta Vista installed Sage Intacct into our business to fix our accounting situation. Our main concern was revenue recognition and some of the new regulations. We also had issues with biling.

What do you like best?

The level of communication that Alta Vista provides is incredible. They were able to see where our issues were and take steps to install the correct solution that perfectly fits our business. The ClearPath Methodology used for the implementation kept us on track. Thank you Alta Vista!

What do you dislike?

Nothing. The process was a breeze! They worked fast and efficiently. The ClearPath Methodology used for the implementation kept us on track.

Recommendations to others considering the provider:

Great sales process and a great implementation team. Their ClearPath Methodology is the key to a successful implementation.

Paul L.
Validated Reviewer
Review Source

"They truly provide exceptional service... I STRONGLY recommend them..."

Describe the project or task the provider helped with:

My organization Nexonia have worked closely with AltaVista. We have many joint clients (we provide time/expense reporting platforms while they provide ERP consulting and business solutions). Our clients that have worked with them have consistently rated them 5/5 stars for their professional service and knowledgable staff.

What do you like best?

They understand that every organization is different and seek to truly understand their customers unique needs. Their personal service and extremely knowledgable staff is what sets them apart.

What do you dislike?

I have worked with them for years but cannot think of anything negative.

Recommendations to others considering the provider:

I strongly recommend them!

Valerie L.
Validated Reviewer
Review Source

"New Acquisition"

Describe the project or task the provider helped with:

Upgrade and installation, planning and technical support

What do you like best?

Their helpfulness. Always staying on top of the situation

What do you dislike?

There is nothing to dislike about Alta Vista.

Recommendations to others considering the provider:

Couldn't go with a better company -

What problems are you solving with the provider? What benefits have you realized?

Merging 2 GP systems

Ryan B.
Validated Reviewer
Review Source

"A Partners Delight"

Describe the project or task the provider helped with:

I have had the pleasure of working with the Alta Vista team through multiple partnerships. The latest partnership which we have formed is surrounding AR automation. With Alta Vista we actively go to market providing a cloud based invoice-to-cash solutions, enabling businesses to get paid faster, streamline financial operations, reduce DSO and costs, and provide a superior customer experience.

What do you like best?

The Alta Vista team is extremely responsive and is always open to delivering a strong message supporting their partners and alignment within the marketplace.

What do you dislike?

At this point, I have not come across an area of dislike with the Alta Vista team.

Monica S.
Validated Reviewer
Review Source

"Identified our needs and provided the perfect solution"

Describe the project or task the provider helped with:

Alta Vista was able to unveil our problems through discovery and suggest and install the perfect solution for our business.

What do you like best?

The level of support and professionalism provided by Alta Vista is unmatched. They are prompt and always have an answer to our questions. Their consultants are second to none.

What do you dislike?

We have had nothing but positive experiences with Alta Vista.

G
G2 User
Validated Reviewer
Review Source

"Top Notch"

Describe the project or task the provider helped with:

Review software attributes and best practices for the new finance team.

What do you like best?

Their effort to understand current challenges and the ability to address issues to allow more effeciencies in the work flow.

What do you dislike?

There is nothing to report that was disliked.

What problems are you solving with the provider? What benefits have you realized?

Inefficiencies in current work flow practices, due to new staff who are inexperienced with Intacct software. Their knowledge provided us with new efficie processes to implement immediately to improve efficiencies.

Ben G.
Validated Reviewer
Review Source

"Angell Hall Capital Partners consolidation"

Describe the project or task the provider helped with:

Consolidating multiple portfolio entities under one package

What do you like best?

Alta Vista (Scott and David) were/are a great resource and very buttoned up

What do you dislike?

Disjointed actions from our side, not Alta Vista's

GI
G2 User in Information Technology and Services
Validated Reviewer
Review Source

"Alta Vista Technology are masters at their craft"

Describe the project or task the provider helped with:

We had Sage Intacct demoed and implemented by Alta Vista Technology.

What do you like best?

Alta Vista found the solution that fixed our broken processes. They were able to make it so all of our accounting systems talked to each other and shared information removing a bulk of our manual entry. Their customer service is world class.

What do you dislike?

Our process was very smooth so we have nothing we dislike at this time.

G
G2 User
Validated Reviewer
Review Source

"Alta Vista provides exceptional support and consulting."

Describe the project or task the provider helped with:

Alta Vista has assisted us with many complex projects for Microsoft Dynamics GP.

What do you like best?

Fast response, one-on-one consultants, in-depth knowledge

What do you dislike?

We have other products that we work with as well

What problems are you solving with the provider? What benefits have you realized?

Optimizing our use of Microsoft Dynamics GP.

G
G2 User
Validated Reviewer
Review Source

"Knowledgeable Friendly Staff"

Describe the project or task the provider helped with:

AltaVista has been our Microsoft GP partner for years. They are great to work with and I look forward to continuing to work with them in the future.

What do you like best?

Their staff is very knowledgable and answer questions in a timely manner.

What do you dislike?

That I can't do more business with them.

Recommendations to others considering the provider:

I don't think you will regret it.

G
G2 User
Validated Reviewer
Review Source

"Alta Vista great for Microsoft Dynamics"

Describe the project or task the provider helped with:

Alta Vista proves invaluable with microsoft dynamics

What do you like best?

easier and more understandable use of Microsoft Dynamics

What do you dislike?

nothing really to dislike, we have had a great experience

Recommendations to others considering the provider:

Highly recommend this group to anyone

GH
G2 User in Human Resources
Validated Reviewer
Review Source

"Thier team was transparent, professional, and brought tremendous value to my clients."

Describe the project or task the provider helped with:

I've worked with Jeremy one of their sales consultants and he has always been a tremendous help providing guidance for my clients in selecting new Accounting/ERP systems. I appreciate his ability to identify the clients needs and align the appropriate solution for the best client outcome.

What do you like best?

Creating customized solutions for the clients needs and providing realistic expectations on outcomes.

What do you dislike?

Nothing but good things to say from what I've experienced.

GA
G2 User in Automotive
Validated Reviewer
Review Source

""Alta Vista great for Microsoft Dynamics""

Describe the project or task the provider helped with:

Alta vista is able to identify problems and matched us with products that solved our unique problems. Would recommend them to anyone looking for a smooth transition and amazing support.

What do you like best?

They are prompt and always have an out of box thinking to resolve problem

What do you dislike?

I had nothing but positive experiences with Alta Vista.

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