[
Alta | ... Reviews
](https://www.g2.com/products/alta-ai-gtm-system-of-actions/reviews)

[
Alta | ... Reviews
](https://www.g2.com/products/alta-ai-gtm-system-of-actions/reviews)

# Alta | AI GTM System of Actions Features

##### 
## Data Sourcing (5)

Data Sourcing

Compiles data from a breadth of either internal or external sources.

Exporting & Sharing Data

Enables user to communicate data by securely exporting and sharing it.

Multi-Device Data Visualization

Allows users to view data visualizations on several devices.

Interactive Dashboards

Dashboards which are customizable and interactive so that the user can view sales information in a way that fits his or her needs.

Data Segmentation

Enables user to segment customer or prospect data in meaningful ways such as by industry or region.

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##### 
## Predictive Analytics (4)

Lead Scoring

Provides scores or rankings of each prospect based on the data provided.

Opportunity Scoring

Provides insights to determine which deals already in the pipeline have the best chance of closing.

Risk Analysis

Warns sales teams of accounts that may be at risk of being lost.

Live Forecasting

Provides live customer data so that sales organizations forecasts stay current.

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##### 
## Sales Management (4)

Live Pipeline Management

Updates every time a change is made enabling users to trace a deal through the pipeline.

Sales Gamification

Enables competition between a sales team by providing things like challenges and scoreboards.

Account-Based Analytics

Provides insightful data at the account level to arm salespeople with the most relevant information possible.

Activity Tracking

Enables sales managers to stay on top of their team activities by providing visibility into customer communication.

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##### 
## Analytics (3)

Open Rates

Records the rate at which emails are opened.

Link Activity

Records the rate at which links in emails are followed.

Attachment Activity

Records the rate at which email attachments are opened or downloaded.

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##### 
## Customizations (5)

Email Platform Integration

Syncs information from other software such as contacts, emails and calls to reduce manual data entry.

Email Scheduling

Allows administrators to schedule out emails in advance.

Notifications

Reminds administrators to follow-up on emails based on pre-set reminders.

Email Categorization

Allows for the categorization of emails.

Templates

Allows for the creation of templates for frequently-sent emails.

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##### 
## Messenger (4)

Sequencing

Mapped-out responses for conversations.

AI

Artificial intelligence (AI) and chatbot involvement.

Live Chat

Live human component of conversations.

Customization Interface

Quality of interface for designing and customizing conversation maps.

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##### 
## Channels (5)

Social Media

Conversations enacted over social media.

Website

Conversations enacted through embedding or pop-ups on websites.

Text Message (SMS)

Conversations enacted through text message (SMS).

Voice Assistants

Conversations enacted through voice assistants.

Other

Conversations enacted through other channels.

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##### 
## Customers (5)

Targeting

Overall quality of customer targeting based on needs or situations.

Profiles

Creation and modification of customer profiles based on conversations.

Analytics

Reporting based around specific and overall conversation results.

Lead Gathering

Capture and organization of leads from conversations.

Sales Conversion

Success rate of conversations leading to customer purchases.

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##### 
## Lead Facilitation (4)

Customer-facing Chatbot

Offers a chatbot to initiate and carryout inital conversations with prospects and leads.

Lead Qualification

Automatically calculates which leads are the most likely to become a customer.

Lead Follow-up

Automatically contacts all leads.

Meeting Scheduling

Utilizes natural language processing to set up meetings.

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##### 
## Organization (3)

Opportunity and Pipeline Management

Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.

Data Entry

Automates the entry of collected data.

Integrations / APIs

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

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##### 
## Performance Analysis (2)

Coaching

Provides real-time coaching to sales representatives.

Peformance Tracking

Tracks and analyzes sales representative performance.

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##### 
## Sales Analysis (2)

ROI Forecasting

Measure return on investment and leverage data to predict profitability of future projects.

Sales Forecasting

Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.

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##### 
## Integrated Workflows (7)

Task Management

Automates in-system tasks and provides reminders and details for manual tasks for sales team members to complete.

Email Tracking/Automation

Integrates tightly with email inbox and allows the scheduling and tracking of email outreach and correspondence.

Calls and Voice

Provides sales dialer functionality or integrates tightly with dialer software, with useful automation and high-quality calls.

Other Outreach Options

Provides relevant automation in sales channels outside of email and calls, like social media posts, SMS text messages and more.

CRM Integration

Provides two-way integration with sales CRM: (1) Tracking sales team actions and prospect responses and (2) Pulling CRM data to populate and personalize sales outreach.

Calendar

Integrates with calendar software so users can seamlessly schedule calls.

Shared Records

Automatically assign strategic leads and accounts to individual reps in a shared bucket for anyone to work on.

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##### 
## Repeatability and Reportability (5)

Content Management

Retains and incorporates company-approved messaging and presentations into emails, calls, meetings, etc.

Workflow Management

Orchestrates automated sales tasks and outreach across a number of channels (email, calls, social media, etc.) and/or integrated systems.

Workflow Performance

Reports on the effectiveness of an entire outreach workflow as well as the effectiveness of specific marketing materials, messaging, outreach tactics, and team members.

Sales Coaching and Insights

Surfaces relevant insights about how a team member can perform better, either with improved sales techniques or prospect-specific hints.

Gamification

Provides gamifaction features to rank sales reps on performance

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##### 
## Responses (3)

Personalization

Provides personalized responses to interlocator based on segmentation or past responses.

Route To Human

Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had.

Natural Language Understanding (NLU)

Can have a natural, human-like conversation with an interlocator.

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##### 
## Platform (3)

Conversation Editor

Allows business to edit conversations to meet the unique needs of one's business.

Integration

Gives users the ability to update systems, like CRM, based on conversations.

Human-In-The-Loop

Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants.

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##### 
## AI and Automation (5)

Lead Prioritization

Allows users to create lead prioritization rules to prioritize the msot important bueyrs and customers.

Lead Scoring

Provides lead scoring features that allow user to target leads that are the most qualified and likely to engage

Best Time of Day Scheduling

Provides features that allow users to identify and automate the best time to send out emails or other sales engagement communcations

Buyer Intelligence

Provides features that allow users to have insight into buyer profiles such as likelihood to respond to emails and calls.

Machine Learning

Provides AI and machine learning features that offer predictive recommendations no how to engage with buyers based on historical buyer behavior.

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##### 
## Revenue Sourcing and Forecasting (7)

Revenue History

Allows users to track how previous revenue forecasts have developed over time

Pipeline Management

Allows users to track pipeline to identify deals that are stalled, at risks and future opportunities

Dashboard Analytics

Reports results on revenue attainment, conversion rate, and overall revenue analytics

Multi-Device Data Visualization

Allows users to view data visualizations on several devices

Data Segmentation

Enables user to segment customer or prospect revenue data in meaningful ways such as by industry or region.

Predictive Forecasting

Provides users with ability to predict upcoming forecast based on AI insights and deal health

Revenue Operations Cadence

Provides users with ability to analyze weekly, monthly, and quarterly operational cadences to ensure success

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##### 
## CRM Data Enrichment (4)

Email Activity Capture

Automatically associates sales activities within emails to the relevant accounts in your CRM

Conversation Intelligence

Automatically associates sales activities within conversation intelligence tools to the relevant accounts in your CRM

Marketing Leads

Automatically links marketing leads to sales generated opportunities in your CRM

Contact Capture

Automatically captures contacts engaged with and associates to relevant accounts in a CRM

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##### 
## Account Management (6)

Nonengaged Accounts

Identifies accounts that sales reps aren't engaging with

Account optimization

Maximizes account coverage by determining the optimal number of accounts per rep

Historical Patterns

Identifies common themes among historical deals that are won or lost

Rep Performance

Identifies common themes and actions amongst reps that close the most deals

Account Engagement

Allows users to track the level of engagement with each account and provides insights on frequency of engagement

Historical Win/Loss Patterns

Identifies common themes among historical deals that are won or lost to provide insights into successful strategies

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##### 
## Generative AI (6)

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Generation

Allows users to generate text based on a text prompt.

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##### 
## Automation - AI Agents (5)

Sales Follow-Up

Allows users to automate responses to customer inquiries across various channels.

Customer Interaction Automation

Allows users to automate responses to customer inquiries across various channels.

Lead Generation

Allows users to automate the process of generating and qualifying sales leads.

Document Processing

Allows users to automate the handling, processing, and management of documents.

Feedback Collection

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

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##### 
## Autonomy - AI Agents (4)

Independent Decision Making

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Adaptive Responses

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Task Execution

Provides the AI agent the ability to execute tasks without requiring constant user input.

Problem Solving

Allows the AI agent to identify and resolve issues without user intervention.

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##### 
## Automation (5)

Sales Follow-Up

Allows users to automate responses to sales leads across various channels.

Feedback Collection

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Document Processing

Allows users to automate the handling, processing, and management of documents.

Lead Generation

Allows users to automate the process of generating and qualifying sales leads.

Customer Interaction Automation

Allows users to automate responses to customer inquiries across various channels.

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##### 
## Autonomy (4)

Problem Solving

Allows the AI agent to identify and resolve issues without user intervention.

Task Execution

Provides the AI agent the ability to execute tasks without requiring constant user input.

Adaptive Responses

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Independent Decision Making

Allows the AI agent to learn from interactions and adapt its responses accordingly.

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##### 
## Outbound Sales (5)

Follow-Up Scheduling

Allows the AI agent to schedule and automate follow-ups based on prospect engagement.

Prospect Prioritization

Provides users the ability to prioritize outreach efforts based on lead scoring or engagement metrics.

Multichannel Campaign Execution

Enables the AI agent to automate outreach across multiple channels, such as email, SMS, and social media.

Personalized Outreach

Allows the AI agent to tailor outreach messages based on customer profiles or past interactions.

Outreach Performance Analytics

Allows users to track and analyze the effectiveness of automated outbound campaigns.

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##### 
## Inbound Sales (5)

Data Enrichment

Allows the AI agent to enhance inbound lead profiles by gathering additional information from external sources.

Inquiry Routing

Allows the AI agent to route inbound inquiries to the appropriate team or individual based on context.

Feedback Collection

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Real-Time Engagement

Enables the AI agent to respond instantly to inbound inquiries, improving response times.

Lead Qualification

Enables the AI agent to assess inbound leads and determine their sales readiness.

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##### 
## Agentic AI - Revenue Operations & Intelligence (RO&I) (5)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

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##### 
## Agentic AI - Personalization (6)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

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##### 
## Agentic AI - Email Tracking (7)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

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##### 
## Agentic AI - Sales Analytics (5)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

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##### 
## Agentic AI - Sales Engagement (7)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

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##### 
## Agentic AI - AI Sales Assistant (7)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

Show More

##### 
## Agentic AI - Conversational Marketing (7)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

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