Aloware is great for remote sales teams. I have members in different cities and countries and it was super easy to set up and use. The Wallboard is super easy to interpret to understand how my team is performing and I can get metrics on the whole team or filter to specific people and their metrics. Review collected by and hosted on G2.com.

For those who are not using the powerdialer I do think they can improve the GUI to make it easier to make calls and receive them. Review collected by and hosted on G2.com.

It's better than 3CX. The SMS integration allows for automations to be sent to meetings booked in Hubspot. Review collected by and hosted on G2.com.

Unfortunately, even with a connection speed of over 200Mbps, I have consistent interference in calls. It doesn't work well with bluetooth headphones, but seems to work better using the handset. Review collected by and hosted on G2.com.

I like all the integration capabilities that it has to offer to synch up with other platforms making it easier to put things together. I also like that you can schedule texts out in advance so you can prep for the next day if needed, use this tool a lot! Review collected by and hosted on G2.com.

I don't like the interface, i think that could be cleaned up a little bit and just easier to move through all the tabs. also seems like it take a ton of time sometimes for it to load up the conversations or calls that have been made. Review collected by and hosted on G2.com.

It is very intuitive to use, all of the necessary information is easily accessible and organized in a way that also allows efficiency. Review collected by and hosted on G2.com.

I would like to be able to remove conversations from my inbox so I can have all of the "warmest" people immediately in front of me, not delete the conversation but I only want to view active conversations. Review collected by and hosted on G2.com.

Really like how well it collects data about the call in one place Review collected by and hosted on G2.com.

Honestly its too much. It takes up waaaayyy to much resources on both Apple OS and Windows and is slowing down how quickly I can dial compared to previous systems that didn't eat up as much RAM. Desktop APP is unusable and simply causes my macbook to overheat . . . so there is that. Recently I've been recommending users avoid the desktop app due to these issues. I only use two tabs, contacts and inboxes so having a stripped down version of the dialer would be great and would greatly help workflow, performance, and overall ease-of-use. Review collected by and hosted on G2.com.

What I like best about Aloware is its seamless integration with our CRM and the intuitive, user-friendly interface. It’s made call tracking, SMS outreach, and team collaboration incredibly efficient. The real-time analytics and automation tools have been a game changer for scaling our outreach and improving customer engagement. Review collected by and hosted on G2.com.

Nothing - it has all worked well for us and we get quick answers from their support team at all times. Review collected by and hosted on G2.com.

Efficiency in dialing more leads per hour. and simultaneously you can curate your own templates and send as text. Which I love the most. Review collected by and hosted on G2.com.

Some times I feel like it's getting stuck but not that usually.

Also we can add delete option in text so that no unprofessional texts are Sent to the prospect. Review collected by and hosted on G2.com.

I like the CRM popout window when using the power dialer, helps me quickly see who I am calling. Review collected by and hosted on G2.com.

The power dialer in Aloware will unpause itself, and continue to dial on my behalf when I am away from my desk. The pause button is unreliable, and in order to make sure the app doesn't continue dialing I have to end the whole session and restart when I get back. There are also issues with Aloware not working properly in the app window, and I have to use the web browser version just to not run into shoddy connection, freezing, or an overload of the memory. Review collected by and hosted on G2.com.

The easy -to-use interface of the Aloware website and app is fantastic. Helps me stay productive, hit leads as soon as they come through and the text messaging process is just as quick as if I was texting on my phone. Aloware's service is top notch and whenever I run into issues, customer support is there ready to answer ANY questions (I hardly run into issues to be quite honest)! Review collected by and hosted on G2.com.

How glitchy the sound can be when jumping between tabs within the same window and limited numbers. I miss the local presence feature which was handy calling people within the same area. Review collected by and hosted on G2.com.

It lets me call phone numbers in the US when I don't usually have a US number.

As a customer success, it allows me to easily text or call clients whenever there is something urgent.

It lets me call from a local phone number, so it looks natural. Review collected by and hosted on G2.com.

The interface could be a little more intuitive. Review collected by and hosted on G2.com.