Sending/receiving calls, VMs, etc is very easy to set up and use with the program. I like how easy it is to use with CRMs and the added data it provides. I also appreciate how there are no major indicators that the program is being used/clients assume they are using a regular number and not an Aloware account. Single user interface that is easy to navigate and not a major hassle to set up. Review collected by and hosted on G2.com.

Being on the operations end, I would prefer if text transcriptions of the call were embedded in the CRM notes made when an Aloware call is completed. Even an AI overview of topics discussed would be helpful to better distinguish between call logs if I need to use them to reference previous calls to pull info. Review collected by and hosted on G2.com.

Some of the tools we found the most useful were having a business phone number and app to go to for all work related calls and messages. I liked this because it kept my personal texts and calls away from my work so nothing got missed. Another feature we liked to use was we had set up automated texts and had a whole funnel system for our leads that made our process butter smooth. We used Aloware everyday and still have yet to have an issue with their huge selection of valuable tools! Review collected by and hosted on G2.com.

There isn't a lot that we didn't like about Aloware. all the tools that we used worked to perfection for us! Review collected by and hosted on G2.com.

I have been using Aloware for the past year, and my experience has been exceptionally positive. One of the standout features for me has been the ease and efficiency of the Power Dialer, which has significantly streamlined my outreach process and improved my daily productivity. The ability to automate and queue calls has saved me considerable time and allowed for a more structured approach to prospecting.

The local and toll-free numbers allotted by Aloware have also added great flexibility and improved my connect rates with leads. This has helped me establish a more localized presence and better rapport with prospects.

Another powerful aspect of Aloware is its robust analytics and statistics. These tools allow me to track key performance metrics and monitor my input efficiency. The data provided has been instrumental in understanding call patterns and optimizing outreach strategies.

Additionally, the call recording feature has proven invaluable. I frequently review recorded calls to identify improvement areas, refine my communication style, and ensure I'm delivering the best experience to prospects. Overall, Aloware has become an essential part of my workflow, contributing meaningfully to building stronger pipelines and driving better business outcomes. Review collected by and hosted on G2.com.

One area where I believe Aloware can improve is its performance under load. Occasionally, even while using a high-performance device like a MacBook, I encounter issues such as calls getting stuck or excessive refresh times. These performance lags can disrupt workflow and affect productivity. Enhancing the platform’s stability and optimizing its load-handling capabilities would significantly improve the overall user experience and reliability during peak usage hours. Review collected by and hosted on G2.com.

I've been using Aloware at Call Porter for about three weeks now, it's been quite the journey!

One of my favorite features has to be the organized file system in the inbox that categorizes everything into open, pending, and closed. It makes outreach much easier. Plus, the seamless integration with my team and the ability to connect across devices like my phones and computers makes it really great. The user interface is also a great feature; it's intuitive and visually appealing. Review collected by and hosted on G2.com.

I have run into a small hiccup. I'm finding it a bit tricky to navigate the communications tab. It doesn’t clearly show the types of communication—like distinguishing between SMS, inbound, or outbound calls, and whether items are marked as open or closed. I’m sure there's a way to do this and I'm just missing it. Review collected by and hosted on G2.com.

What stands out most about Aloware is its ease of use and the speed at which our team was able to get up and running. Implementation was seamless—within a few days, we had our entire sales and support teams trained, configured, and actively using the platform with minimal technical assistance. The user interface is intuitive, and daily use is frictionless even for new hires.

We leverage Aloware daily across multiple departments, and its extensive feature set has allowed us to consolidate tools while improving performance. From SMS automation and power dialing to call tracking and voicemail drops, the platform offers enterprise-grade capabilities without being overly complex. The integration with our CRM (HubSpot) is robust and bi-directional, which has saved us hours of manual data entry and allowed us to build cleaner customer journeys.

Additionally, their customer support team is excellent—always responsive, friendly, and quick to troubleshoot any issues. The attention to detail and level of care they provide makes Aloware feel more like a partner than just a software vendor. Review collected by and hosted on G2.com.

While Aloware delivers impressive functionality overall, there are a few areas with room for improvement. The reporting features could be more customizable—at times, we find ourselves exporting data to Excel to manipulate it manually. We’ve also experienced minor delays in performance during peak hours, though these have been infrequent and were swiftly addressed by support.

If you're a power user seeking hyper-granular campaign data, you may find some limitations in the current analytics dashboard. However, given how fast the platform is evolving and how open they are to feedback, I’m confident these enhancements will be addressed. Review collected by and hosted on G2.com.

I like how intuitive it is to use, it almost feels like having a phone on your screen, so you can navigate around it without having to learn a whole new software like other options in the market. It is easy to use every day and has lots of great features like text, call, contact creation, etc. Review collected by and hosted on G2.com.

We've several users (20+) and sometimes it's hard to delineate a difference between who owns what contact or easy it's easy to overtake someone else's contact. Review collected by and hosted on G2.com.

Is an easy CRM, works well while talking to customers, is able to put notes,

the customer service is great and well trained

you can see all the information over the years and its great we just need to confirm some info instead of asking the client everything

the AI and transcription of the calls is amazing an accurate, i think is the best for follow-ups or review a call Review collected by and hosted on G2.com.

I am NOt able to get notifications for abandoned calls when customers call back, and sometimes get stuck while connecting with Hubspot, Review collected by and hosted on G2.com.

Great audio quality, awesome features, and practical integrations with our CRM. None of this even compares to how great their support team is. When we were testing this, their team came out and worked hard to make sure it was customized to our business. It was pretty much plug and play from there, and incredibly easy to use, which is important when you're pushing 100+ dials a day through the platform! Review collected by and hosted on G2.com.

The Desktop app does take up a good amount of resources, so with an older computer you've got to be careful with how much it's taking up. Beyond that, any issues I had previously have been fixed by the Aloware team. Review collected by and hosted on G2.com.

This tool allows me and my team to complete are job in a better and more efficient way. They have a good phone system that records all the calls we have made, and we can use it to improve our job. Review collected by and hosted on G2.com.

There is no specific thing that I dislike, but I believe there are some things that can be improved, such as the deal pad. I remember using app where I could use my own keyboard to type the numbers. With aloware you have to use your mouse and click on the digital numbers inside the tool. This takes a lot of my time Review collected by and hosted on G2.com.

Loved the UI, and how fast and intuitive it was! Review collected by and hosted on G2.com.

Felt like there could have been more integrations with Hubspot to make the experience more seamless Review collected by and hosted on G2.com.