BP

Bonnie P.

Sales Originator

Small-Business (50 or fewer emp.)

10/13/2023

"easy to use"

5/5

What do you like best about Aloware?

that it keep the recording of your calls Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Some time customer can't hear me when i make a call Review collected by and hosted on G2.com.

L

LeeAnn .

Office Administrator

Small-Business (50 or fewer emp.)

7/26/2025

"Aloware is fine"

3/5

What do you like best about Aloware?

It is helpful in that it pairs well with Guesty. It correctly records calls. I use it five days a week all day and it is reliable most of the time. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

I do not like the mobile app as much. My notifications are off put it still pushes calls through sometimes. Also I find the mobile app to be much more glitchy, for example I cannot change the line I use to make outgoing calls from the app. Audio is the main issue. On some calls, people have a hard time hearing me and upon checking it is not due to my microphone or computer, nor is it the wifi because my coworker does not have the same issue. Review collected by and hosted on G2.com.

SR

Salome R.

ux operations lead

Small-Business (50 or fewer emp.)

6/25/2025

"Practical, Affordable Tool with Solid Support and Room to Grow"

3.5/5

What do you like best about Aloware?

Aloware is a practical and user-friendly solution. The HubSpot integration makes it easy to streamline communication, and overall it’s been reliable for our team. One of the standout points is the support team, they’re responsive, helpful, and make troubleshooting feel smooth and collaborative. The pricing also feels fair for the value we get. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

We’ve experienced some delays with SMS delivery, especially when timing is critical, like reminders for live coaching calls. For example, if a message is scheduled to go out 15 minutes before a session, it sometimes arrives late or even after the event. This has impacted our members’ experience. The HubSpot integration, while useful, could also be improved to be more seamless. Review collected by and hosted on G2.com.

What problems is Aloware solving and how is that benefiting you?

Aloware helps us manage SMS communications for marketing campaigns, appointment reminders, and staying in touch with our members. It’s also the phone system we use for internal and external calls, which keeps everything centralized. Having one platform for texting and calling has made our operations more efficient and has helped us deliver a better experience for both our team and our clients. Review collected by and hosted on G2.com.

KC

Kyle C.

Online Marketing Analyst

Internet

Small-Business (50 or fewer emp.)

6/11/2025

"Strong Telephony Platform for a Small Business working from HubSpot"

4.5/5

What do you like best about Aloware?

We have been very happy with the integration with HubSpot. Getting it set up and managing dialing lists along with contact outcomes has been easy and reliable so far. The Power Dialer functionality is great for working through lists of calls. The inbox is great for seeing the context and history for each contact. The ability to register Caller ID for each line is very helpful and has seemed to improve our contact rates a little. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Sharing lists across multiple users doing concurrent dialing is not intuitive. Similarly the difference between HubSpot lists, Aloware lists and Power Dialer lists are difficult to figure out when attempting to work through lists of potential contacts. Review collected by and hosted on G2.com.

MC

Matthew C.

IT Manager

Small-Business (50 or fewer emp.)

10/12/2023

"Aloware: Business Communication of the Future"

3.5/5

What do you like best about Aloware?

We were overjoyed to discover the perfect text messaging solution that seamlessly integrates with HubSpot, and after extensive research, we enthusiastically chose Aloware to meet our needs. What started as a fantastic tool for text messaging within HubSpot has since blossomed into an incredible resource that we’ve happily expanded across multiple departments!

The text messaging features are nothing short of amazing—packed with powerful capabilities like mass texting and sequence automation, making communication smoother and more efficient than ever. While the initial setup and integration required some time (as all great things do!), the process was incredibly straightforward and well worth the effort. And whenever we encountered the rare hiccup, Aloware’s outstanding customer service team swooped in with lightning-fast resolutions, leaving us beyond impressed!

We wholeheartedly recommend Aloware to anyone looking for a game-changing messaging solution! Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Aloware offers an outstanding feature set that truly delivers fantastic value, though smaller businesses and startups may find the pricing to be a premium investment—one that’s well worth it as they scale! While our experience with calling features has been mixed, it’s largely due to user familiarity rather than the software itself, which is powerful and reliable at its core.

We’ve found that Aloware’s robust capabilities can feel a bit advanced for less tech-savvy users, especially outside the seamless HubSpot integration. That said, with a little training and support, it becomes an unbeatable tool! One exciting opportunity for improvement would be the ability to bulk-adjust certain settings (like working hours) per user or line—this small enhancement could make an already impressive platform even more user-friendly and efficient.

Overall, Aloware is a highly capable solution that keeps getting better, and we’re optimistic about its future refinements! Review collected by and hosted on G2.com.

What problems is Aloware solving and how is that benefiting you?

We absolutely love using Aloware for text messaging—it’s the perfect solution for keeping all customer communication seamlessly organized in HubSpot! Having everything in one place has been a game-changer for our sales team, making access effortless and collaboration smoother than ever.

But the magic doesn’t stop there! We’ve enthusiastically expanded Aloware’s text messaging capabilities to other key areas of our business, like collections and account updates. Even when used independently of HubSpot, the brilliant synchronization ensures every interaction is neatly recorded, keeping our records flawlessly up to date.

While I haven’t yet had the chance to dive into the automation features, it’s incredibly exciting to know they’re available—ready to unlock even more efficiency when the time is right. Aloware continues to exceed our expectations as a versatile, reliable, and truly valuable communication hub! Review collected by and hosted on G2.com.

JH

Jonatan H.

Consultant

Mid-Market (51-1000 emp.)

5/29/2025

"Love the Power Dialer"

5/5

What do you like best about Aloware?

All-in-One Communication Hub

Combines calling, texting, email, and power dialing in one place.

Great for teams doing outbound and inbound sales.

CRM Integration

Syncs with tools like HubSpot, Salesforce, and Pipedrive.

You can push call notes, recordings, and contact activity straight into the CRM.

Auto-Dialer & Smart Sequences

Power dialer boosts outbound call volume.

Sequences automate follow-up texts and calls without manual effort.

Call Recording & Transcription

Every call is recorded and optionally transcribed for future coaching or review.

Shared Inboxes & Team Collaboration

Lets teams handle conversations together — especially helpful for appointment setters and closers working as a unit.

VoIP + Mobile Access

Make calls from your browser, desktop, or mobile app.

Helpful for remote or hybrid teams.

Good Support

Fast response times via chat or email based on user reviews. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Occasional Glitches

Some users report bugs like dropped calls or delays in syncing with the CRM, especially during high-volume activity.

Learning Curve

The UI can feel overwhelming at first due to the number of features — not the most intuitive compared to simpler dialers.

Pricing Not Transparent Online

You need to talk to sales for a quote, which can be a turnoff for small teams wanting upfront info.

Mobile App Limitations

The mobile version doesn’t offer full functionality compared to the desktop dashboard (e.g., advanced workflows or campaign setups).

Limited Native Reporting

Basic reports are available, but advanced analytics may require third-party tools or custom dashboards. Review collected by and hosted on G2.com.

What problems is Aloware solving and how is that benefiting you?

Aloware is helping us streamline outbound sales and follow-ups by centralizing calls, texts, and automation in one place. Instead of bouncing between tools, our team can power dial leads, text them instantly, and log everything into our CRM automatically. It’s saving us time, reducing human error, and helping us stay on top of our pipeline. It also keeps our appointment setting process clean and trackable — which is huge when you're booking meetings for consultants and managing a high lead volume. Review collected by and hosted on G2.com.

JT

Juan T.

Intake Specialist

Small-Business (50 or fewer emp.)

5/29/2025

"Reliable System for High-Volume Calling with Room for Smoother Integrations"

4.5/5

What do you like best about Aloware?

Aloware handles high call volumes efficiently, has a user-friendly interface, and makes it easy to track call activity and client interactions in one place. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Occasional integration issues with HubSpot can cause calls to drop or not log properly. Also, system updates sometimes lead to temporary disruptions in workflow—these could be better scheduled during early morning hours instead of peak times like 6–7 PM. Occasional integration issues with HubSpot can cause calls to drop or not log properly. Also, system updates sometimes lead to temporary disruptions in workflow—these could be better scheduled during early morning hours instead of peak times like 6–7 PM. Review collected by and hosted on G2.com.

What problems is Aloware solving and how is that benefiting you?

Aloware provides a stable and reliable phone system that allows me to consistently contact leads, receive inbound calls, and send follow-up SMS messages—all in one platform. This streamlines my daily outreach and improves response rates. The built-in AI assistance for drafting SMS messages is especially helpful, saving time and ensuring quick, professional communication. Overall, it simplifies and strengthens my workflow as an intake specialist handling high call volumes. Review collected by and hosted on G2.com.

AG

Allan G.

Freelance Customer Support

Small-Business (50 or fewer emp.)

1/20/2026

"All-in-One Calling, SMS/MMS, and Dialer That Streamlines Sales & Support"

4/5

What do you like best about Aloware?

It combines calling, SMS/MMS, a power dialer, and contact management in one place, which helps reduce tool fragmentation for sales and support teams. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

I’ve experienced occasional system freezes, slow loading times, and app crashes, which detract from the overall reliability. Review collected by and hosted on G2.com.

WF

WILMER F.

Sales Representative

Small-Business (50 or fewer emp.)

5/27/2025

"⭐ An Incredible Experience with Aloware! Smart Communication Taken to the Next Level ⭐"

5/5

What do you like best about Aloware?

I’ve been in sales and customer service for a while now, and honestly, few tools have impressed me as much as Aloware. From day one, the platform delivered a smooth, powerful, and fully customizable experience that helped me level up my business operations.

✅ User-friendly interface: You don’t have to be tech-savvy to get started. Everything is clearly laid out and easy to navigate.

📞 Seamless calls and messaging: The calling, texting, and follow-up system works flawlessly. I never miss a lead or a customer touchpoint.

🔁 Time-saving automations: I’ve been able to set up automated workflows and follow-ups that have literally saved me hours every single day.

📊 Detailed analytics: I love having real-time insights into my performance. Knowing what’s working has helped me sharpen my strategies.

🤝 CRM integration: It connects perfectly with tools like HubSpot, keeping everything synced and organized.

On top of that, the customer support is top-notch. Every time I’ve had a question or needed help, the Aloware team responded quickly with clear solutions.

In short: Aloware isn’t just a communication app — it’s a strategic business partner. If you're in sales, marketing, or customer service and want to take your contact management to a professional level, this is the tool you need.

⭐ Highly recommended! Thank you, Aloware, for taking my productivity to the next level! ⭐ Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Honestly, there’s not much I dislike. If I had to mention something, I’d say the mobile app could be slightly more responsive, but overall it's great. Review collected by and hosted on G2.com.

What problems is Aloware solving and how is that benefiting you?

Aloware is solving the problem of manual follow-ups, scattered communication, and lost leads. It keeps all my calls, texts, and workflows in one place, fully automated. That saves me time, helps me stay organized, and increases my closing rate. It’s a total game changer for sales and client communication. Review collected by and hosted on G2.com.

HB

Hannah B.

Operations Coordinator

Small-Business (50 or fewer emp.)

5/27/2025

"Easy integration providing better call history data"

4/5

What do you like best about Aloware?

Sending/receiving calls, VMs, etc is very easy to set up and use with the program. I like how easy it is to use with CRMs and the added data it provides. I also appreciate how there are no major indicators that the program is being used/clients assume they are using a regular number and not an Aloware account. Single user interface that is easy to navigate and not a major hassle to set up. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Being on the operations end, I would prefer if text transcriptions of the call were embedded in the CRM notes made when an Aloware call is completed. Even an AI overview of topics discussed would be helpful to better distinguish between call logs if I need to use them to reference previous calls to pull info. Review collected by and hosted on G2.com.

What problems is Aloware solving and how is that benefiting you?

As an operations coordinator, Aloware provides data and transcriptions of calls and communications made by the sales reps I assist. I also utilize the service for calls made to the operations departments of our vendors so that I can focus on the conversation at hand and not stress about taking notes in real time, since the call will be available to me for replay anytime. I also like the transcription function to easily and quickly grab a piece of information I need from a past call. Review collected by and hosted on G2.com.