I enjoy the options for in-depth management of the platform alongside the user-friendly options and menus. It makes managing the massive number of lines and campaigns we have that much easier. Review collected by and hosted on G2.com.

The only major downside is some of the pages take a considerable time to load. These delays have been improved greatly since I started using it though. Review collected by and hosted on G2.com.

Aloware power dial is the best thing as I try to call people and make the most of my time each day! Review collected by and hosted on G2.com.

It has had a few glitches, but the staff has been very on top of it and found fixes to all of the issues. Review collected by and hosted on G2.com.

I like the power dialer and the different settings you can change with that. As well that you can see the crm inside of the dialer. Review collected by and hosted on G2.com.

It is very buggy. Some of the buttons don’t work all the time. And the inbox filters not automatically coming on sucks too. Review collected by and hosted on G2.com.

The redial function is great and definitely helps to streamline processes Review collected by and hosted on G2.com.

It can be hard to find text conversations that have been sent and there are times when the app crashes/ fails to keep up with demand but overall does the job well Review collected by and hosted on G2.com.

The overall system is good. It has a lot of great features and should be a good solution for a lot of companies. Ease of use, configuration and set up is easy. Review collected by and hosted on G2.com.

It isn't a true integration for HubSpot. It's a third-party solution. It could have a better integration. Review collected by and hosted on G2.com.

The power dialer feature is very useful and helps cover all my leads. The interface is very friendly and easy to use and also integrates with the CRM hubspot. This is my preferred dialer Review collected by and hosted on G2.com.

It creates new leads which is flooding the system with duplicates and junk leads. The number when changed on the crm dont get updated here and need to dialed manually everytime. Review collected by and hosted on G2.com.

I’ve been using Aloware for a year now, and it’s a great tool for businesses to stay connected with customers through calls, text messages, and automation. It’s easy to use and works well with other systems like CRM tools, Go High Level, and Zapier. Some of its best features are the auto-dialer, text campaigns, call tracking, and the ability to park calls. The AI integration helps unify platforms, making it even more powerful.

While I’ve had some issues with the platform, they’ve always worked to resolve them. However, it’s worth noting that some problems take a little more time to fix. Even though the response isn’t always immediate, they find a solution. I also appreciate that you can use multiple lines, making it easier to handle a high volume of calls. The technology is advanced, and it’s definitely a tool that can help businesses improve their communication and customer service. Review collected by and hosted on G2.com.

While Aloware is a powerful tool, there are a few aspects that could be improved. One issue is that some support requests can take a bit longer to resolve than expected. Although the support team always works to find solutions, the response time for more complex problems can sometimes be slower. Additionally, while the platform offers many features, the user interface can feel a bit overwhelming for new users, especially when trying to integrate with other systems. Despite these challenges, the overall functionality and flexibility of Aloware still make it a valuable tool for businesses Review collected by and hosted on G2.com.

I love that there are only so many buttons yet there are so many features! It’s super user friendly but can be complex & fine tuned if you want it to. Review collected by and hosted on G2.com.

It glitches a lot. Sometimes you lose leads. Review collected by and hosted on G2.com.

First the aloware staff is very helpful with managing the account as well as explaining how to improve efficiency. The platform itself is very well put together and has many great features. Review collected by and hosted on G2.com.

Some things can be hard to figure out alone but the team is very helpful Review collected by and hosted on G2.com.

It is a phone dialer that you can use many numbers on and local presence but lack of texting in groups is a downside Review collected by and hosted on G2.com.

Cant have multiple instances running and recieve calls it will just go to vm. Seems to get stuck often. No Group text Review collected by and hosted on G2.com.