--- title: Aloware Reviews meta\_title: 'Aloware Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 828 reviews by the users' company size, role or industry to find out how Aloware works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 828 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Aloware Reviews & Product Details Visit Website Aloware is an AI-powered contact center platform specifically designed for sales and support teams that operate within a Customer Relationship Management (CRM) system. By integrating calling, SMS, AI voice agents, a power dialer, and automation into a single platform, Aloware enhances productivity for teams using popular CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel. This comprehensive solution allows representatives to focus on selling rather than getting bogged down with administrative tasks like logging calls or chasing missed leads. Targeting a diverse range of industries, Aloware is utilized by over 1,000 teams across sectors such as SaaS, real estate, insurance, financial services, staffing, solar, home services, and legal. The platform is particularly beneficial for teams with 10 to 500 seats, especially those transitioning from basic calling solutions like Kixie, Aircall, JustCall, Dialpad, and RingCentral. These teams often seek a more robust system that combines AI capabilities, CRM depth, and compliance features, which Aloware provides seamlessly. What sets Aloware apart from its competitors is its unique "pickup stack." This includes features like NumberGuard, which monitors caller ID reputation in real-time; Branded Calling, which displays the company name and logo on the recipient's screen; and Local Presence, which automatically matches area codes. While many competitors may offer one of these features, Aloware integrates all three, enhancing the chances of successful connections. Additionally, Aloware's native CRM intelligence ensures that every interaction—be it a call, text, or voicemail—is automatically logged to the appropriate contact, deal, and pipeline stage, significantly reducing the time reps spend on CRM administration. Aloware also leverages AI throughout the entire sales cycle. The platform includes AI Voice Agents that can manage inbound qualification and booking around the clock, while the AloAi Text Bot qualifies leads via SMS. The Power Dialer efficiently sequences through CRM lists, and AI Call Summaries, sentiment analysis, and trending topics are automatically recorded and integrated back into the CRM after each conversation. This eliminates the need for separate AI vendors or additional engineering resources, streamlining the entire process. Compliance is another critical aspect of Aloware's offering. The platform manages A2P 10DLC registration, is SOC 2 certified, and includes features like PII redaction in transcripts and Do Not Contact (DNC) management, ensuring that compliance challenges that often hinder deployments with other vendors are effectively handled. With pricing starting at $30 per agent per month, Aloware provides a scalable solution for teams looking to enhance their sales and support capabilities while maintaining compliance and efficiency. * * * Product Website Aloware Seller [Aloware](https://www.g2.com/sellers/aloware) Discussions [Aloware Community](https://www.g2.com/products/aloware/discuss) Languages Supported English Solution Type All-in-One Overview by Anoosh Roozrock (Chief Executive Officer at Aloware) Show More ## Pricing Pricing provided by Aloware. ### Startup Plan Starting at $199.00 1 Plan Per Month [ View More Pricing Information ](https://www.g2.com/products/aloware/pricing) ## Aloware Integrations (3) What do users say about integrations? Verified by Aloware [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce CRM Connector ](https://www.g2.com/products/salesforce-crm-connector/reviews) Show More ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 5/27/2025 "Best app for remote workers" 5/5 What do you like best about Aloware? How practical it is to make calls, and that calls are recorded! I work with insurance verification and billing, and whenever I miss something important in a call, I can just go back and listen to it again. Review collected by and hosted on G2.com. What do you dislike about Aloware? I find a little hard to save the contacts or to dial by typing the contact name, sometimes it doesn’t work. Review collected by and hosted on G2.com. What problems is Aloware solving and how is that benefiting you? I work remotely out of the US but I’m still able to use it to make phone calls and contact insurance whenever I need to get plans or payment information; recording my calls really benefits me when I need to recheck on some information that I missed during the call and also the AI summarizing the entire phone call in the notes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![OWN IT C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OWN IT C.") OC OWN IT C. Operaitons Manager Small-Business (50 or fewer emp.) 5/27/2025 "Good software with good potential." 4/5 What do you like best about Aloware? One of the standout features is the ability to customize and integrate seamlessly with existing tools, which makes the whole experience much smoother. I also appreciate the visibility it provides into calls; being able to track and monitor interactions is invaluable for our team. Additionally, the option to edit and set specific visibility levels for team members, as well as organizing them into groups, allows for a more tailored and efficient workflow. Review collected by and hosted on G2.com. What do you dislike about Aloware? I recently had some experiences with the billing process, and I must say it left me feeling a bit confused. The lack of transparency regarding what we're being charged for can be frustrating. It feels like there are so many different ways they can bill for services that it becomes quite overwhelming. I believe there’s definitely room for improvement in making their billing practices clearer and more straightforward. Overall, I hope they work on providing better visibility into the charges to enhance the customer experience. Review collected by and hosted on G2.com. What problems is Aloware solving and how is that benefiting you? Being able to quickly reach out to contacts and keep track of the communication. It's definitely the one thing that Aloware is helping us solve. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate") UC Verified User in Commercial Real Estate Mid-Market (51-1000 emp.) 5/27/2025 "Experience fell short of what was expected" 2.5/5 What do you like best about Aloware? The Inbox function is very helpful to keep all communication in one place, plus the integration with a CRM like HubSpot makes it useful to use outside of the Aloware portal. There is also an AI customer support which I've used and it does provide detailed answers which are appreciated. I use Aloware every day as part of my work routine. I'm not sure how easy it was to implement as I haven't set it up myself. Review collected by and hosted on G2.com. What do you dislike about Aloware? The only part of the Aloware portal I find useful is the Inbox, everything else seems like clutter and has confused many in my team. Also, the integration with HubSpot as it stands currently makes it difficult to stay in one place. From HubSpot, you can only send text messages by opening a pop-up window from the contact, which takes a few seconds to load, or make calls. There's no way to manage your whole Inbox from HubSpot. And from the Aloware portal you can't interact with the contact file, meaning there is no way to leave a note or complete/add a task for later. Therefore there is a constant switching between tabs which gets tiresome very quickly Review collected by and hosted on G2.com. What problems is Aloware solving and how is that benefiting you? The main issues stated previously Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![John K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John K.") JK John K. CEO Small-Business (50 or fewer emp.) 2/7/2025 "Complete waste of time. Horrible platform." 0/5 What do you like best about Aloware? Telling the unhelpful sales representative to cancel our account and to consider a more ethical place of employment. Review collected by and hosted on G2.com. What do you dislike about Aloware? Complete waste of time. Horrible platform, unethical sales team, and even worse support. They will say your use case is possible, but you wont be able to actually build your use case in the free trial. They will assure you it's possible, and all you need to do is pay for the subscription to get access to the needed features. Once you have paid you'll spend hours trying to make your dialer work, just to find out that Aloware is not actually built to be a full dialer with call cadence capabilities. I recommend looking at JustCall, or AutoReach. Aloware support will argue and refuse you a refund, they won't review the recorded meetings, they won't read your hours of dialog with support trying to make the platform work, they will refuse all accountability and charge your card regardless of their carelessness. TAKE YOUR BUSINESS ELSEWHERE! There are plenty of worthy dialers to chose from, don't make the mistake I did, and steer clear of Aloware! Review collected by and hosted on G2.com. What problems is Aloware solving and how is that benefiting you? Aloware did not solve any of my problems. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 5/23/2025 "good but slow and doesnt integrate extremely well with hubspot" 3.5/5 What do you like best about Aloware? Power dialer with CRM popup is great very easy to use I use it for the majority of my calls and can get hundreds of calls quickly and was easy to pick up fast, however I wish that when using the power dialer once you clicked the disposition it would go automatically to the next one instead of clicking next. If ive clicked the disposition the call is over or you have made your decision and can choose to pause the session before the call is ended. Review collected by and hosted on G2.com. What do you dislike about Aloware? really dislike how to make a single dial, or make a way through tasks on hubspot because it is so slow picking out a number everytime. There should be an hour where it assumes that you still want to dial from the local presence, but it is easy to learn because its so standard. And the worst part is the analytics, although very easy to understand, it lacks depth in metrics that matter for our jobs. Review collected by and hosted on G2.com. What problems is Aloware solving and how is that benefiting you? Power dialer is good and local presence is good as well Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 5/23/2025 "Better than many alternatives but still needs some work." 3.5/5 What do you like best about Aloware? Having multiple local presence numbers is really useful. Also call quality seems pretty good. Solid dialer for a tool I use every day. The iOS app is solid too. I have not used the power dialer so have no thoughts on that. Onboarding was pretty easy. Have not had any interactions with customer support so unsure about that. Integrates pretty well with Hubspot too. Review collected by and hosted on G2.com. What do you dislike about Aloware? The UI is not very intuitive. The biggest issue is that more often that not you can't even hear inbound calls ringing. I only know I am getting a call because my cell phone connected to the app rings. Honestly the mobile version is way better than the Chrome or the Windows app version. Another thing I really don't like is that I have to either manually type in phone numbers to text unless they were recently called and I can find them under my inbox. There should be a way to search by company or a click to text option through Hubspot. Review collected by and hosted on G2.com. What problems is Aloware solving and how is that benefiting you? Being able to call prospects to sell to them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Marcus H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcus H.") MH Marcus H. LSA Mid-Market (51-1000 emp.) 5/23/2025 "Aloware has been very helpful with communication to customers" 4.5/5 What do you like best about Aloware? What I like best about Aloware is how seamless it makes communication with customers. The power dialer saves a ton of time, and the integration with CRM tools keeps everything organized. Plus, the texting features feel really natural, which makes follow-ups easier and more effective. It’s like having everything I need to stay connected in one place. Review collected by and hosted on G2.com. What do you dislike about Aloware? One thing I dislike about Aloware is that the reporting dashboard can feel a bit limited if you’re trying to dig deep into custom metrics. It gives a solid overview, but for more granular insights, I sometimes wish it had more flexibility or customization options. Review collected by and hosted on G2.com. What problems is Aloware solving and how is that benefiting you? Aloware is solving the problem of disjointed communication and manual outreach. Before, managing calls, texts, and follow-ups across different platforms was time-consuming and easy to mess up. Now, with everything in one place—calls, SMS, CRM integration—it’s way more efficient. I can reach more leads in less time, stay organized, and follow up faster, which is definitely helping me close more deals. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Jonathan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan B.") JB Jonathan B. Sales Representative Mid-Market (51-1000 emp.) 7/11/2025 "A mixed bag at best - great tools are balanced out by convoluted interface. Phone app is terrible!" 2.5/5 What do you like best about Aloware? VM Drop Box is great. So is Scheduling Texts. Attaching heavy files is welcomed. Easy integration with HubSpot Review collected by and hosted on G2.com. What do you dislike about Aloware? Browser interface is convoluted, heavy to download (even on faster bandwidths). Messages - and notifications of messages - get lost. Extremely unfriendly on mobile devices like an iphone. Auto-dialer is very inconsistent - doesn't work more often than it does. The auto-message whenever one tries to call after 6pm is unnecessary and slows things down. Review collected by and hosted on G2.com. What problems is Aloware solving and how is that benefiting you? They recently tried to fix the issue of messages getting lost with Team Inboxes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![juan b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "juan b.") JB juan b. Agent Small-Business (50 or fewer emp.) 9/22/2025 "Great experience with Aloware" 5/5 What do you like best about Aloware? What I like the most is that it is very easy to use, and it also provides a great experience for the worker. Review collected by and hosted on G2.com. What do you dislike about Aloware? It’s not very common, but the screen does occasionally freeze. Review collected by and hosted on G2.com. What problems is Aloware solving and how is that benefiting you? When the screen or program freezes, their team manages to resolve it immediately and with an excellent attitude. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Angel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angel A.") AA Angel A. Customer Service Mid-Market (51-1000 emp.) 5/23/2025 "Streamlined Communication" 5/5 What do you like best about Aloware? Aloware has revolutionized the way our sales team communicates with leads and clients. The seamless integration with our CRM allows for real-time syncing of calls and messages, ensuring that our records are always up-to-date. The user-friendly interface makes it easy for new team members to get up to speed quickly. Review collected by and hosted on G2.com. What do you dislike about Aloware? While Aloware offers a robust set of features, there is a slight learning curve when it comes to setting up some of the more advanced automation workflows. However, their support team is responsive and provides helpful resources to guide users through the process. Review collected by and hosted on G2.com. What problems is Aloware solving and how is that benefiting you? Aloware is an all-in-one communication platform that streamlines sales interactions through seamless CRM integration and user-friendly features. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Aloware? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Aloware ](https://www.g2.com/products/aloware/discussions/new) ![Carlos T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos T.") CT Carlos Trau • Last activity over 4 years ago how can i set up my power dialer 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-can-i-set-up-my-power-dialer) GU Guest User What is Aloware used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-aloware-used-for) [ View all Discussions ](https://www.g2.com/products/aloware/discuss) ## Pricing Options Pricing provided by Aloware. ### Startup Plan Starting at $199.00 1 Plan Per Month ### iPro+Ai Starting at $40.00 1 License Per Month ### uPro+Ai Starting at $70.00 1 License Per Month ### xPro+Ai Starting at $100.00 1 License Per Month [ View More Pricing Information ](https://www.g2.com/products/aloware/pricing) ## G2 Deals ### Exclusive savings on Aloware through G2 Deals Save $20 per month on Aloware uPro monthly plan and enjoy unlimited calls + texts to turn your leads into deals. How to claim this offer Claim Offer Aloware Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4ecadd73097605c40f60506f291b976f/kixie-powercall-sms.png "Product Avatar Image") Kixie PowerCall & SMS 4.8/5(866) [ Compare Now ](https://www.g2.com/compare/aloware-vs-kixie-powercall-sms) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cbc021f5549f2da1c3cff578a375735f/saas-labs-justcall.png "Product Avatar Image") JustCall 4.3/5(2,393) [ Compare Now ](https://www.g2.com/compare/aloware-vs-saas-labs-justcall) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall 4.4/5(1,642) [ Compare Now ](https://www.g2.com/compare/aircall-vs-aloware) ##### ##### Aloware Features Calling Record Calls Call Types Click-to-Call Contacts Personalization Information Locater Insights Daily Summary Channels Voice Mobile SMS [ View More Features ](https://www.g2.com/products/aloware/features) ## Top-Rated Alternatives [ ![Kixie PowerCall & SMS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kixie PowerCall & SMS") Kixie PowerCall & SMS 4.8/5(866) ](https://www.g2.com/products/kixie-powercall-sms/reviews) [ ![JustCall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JustCall") JustCall 4.3/5(2,393) ](https://www.g2.com/products/saas-labs-justcall/reviews) [ ![Aircall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aircall") Aircall 4.4/5(1,642) ](https://www.g2.com/products/aircall/reviews) [ View All Alternatives ](https://www.g2.com/products/aloware/competitors/alternatives) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[SMS Marketing](https://www.g2.com/categories/sms-marketing)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Auto Dialer](https://www.g2.com/categories/auto-dialer)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance)[RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Is job shop management software worth the investment for a 10 to 20 person fabrication shop?](https://www.g2.com/discussions/is-job-shop-management-software-worth-the-investment-for-a-10-to-20-person-fabrication-shop)[Who offers the best loyalty program system for online stores](https://www.g2.com/discussions/who-offers-the-best-loyalty-program-system-for-online-stores)[What is your go-to knowledge base software](https://www.g2.com/discussions/what-s-your-go-to-knowledge-base-software) [Top AI video creation tools for ad campaigns](https://www.g2.com/discussions/which-top-ai-video-creation-tools-can-be-used-to-create-ad-campaigns)[Which file recovery software is affordable, safe to download and not full of junk for someone who just needs to recover a few files without installing adware?](https://www.g2.com/discussions/which-file-recovery-software-is-affordable-safe-to-download-and-not-full-of-junk-for-someone-who-just-needs-to-recover-a-few-files-without-installing-adware)[Pros and Cons Details](https://www.g2.com/products/aloware/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)