Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Experience with ALORA"
4.5/5
What do you like best about Alora Home Health?

ALORA's customer support promptly answers my inquiries. Review collected by and hosted on G2.com.

What do you dislike about Alora Home Health?

Using ALORA software takes time to open multiple tabs. Review collected by and hosted on G2.com.

Noura C.
NC
Noura C.
Warehouse Specialist
Small-Business (50 or fewer emp.)
"User Friendly System"
5/5
What do you like best about Alora Home Health?

The upsides of using Alora is the accountablity of the system! keeps you compliant while secure. Alora has staff always ready to answer questions and help. Review collected by and hosted on G2.com.

What do you dislike about Alora Home Health?

The price of Alora can be high for new business, however; great refferal program. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Alora Review"
3/5
What do you like best about Alora Home Health?

Alora is easy to navigate and is user friendly. Review collected by and hosted on G2.com.

What do you dislike about Alora Home Health?

It feels that it was built more for non-skilled patients; the therapy plans of care do not incoorporate into the main plan of care automatically. Clinicians can open and complete any type of documentation regardless of what is on their schedule. Review collected by and hosted on G2.com.

MS
Melissa S.
Biller, Credit Collection Specialist
Mid-Market (51-1000 emp.)
"The Customer Support you receive from Alora is Hands down the Best."
5/5
What do you like best about Alora Home Health?

User Friendly and Customer Support is topnotch.

Suggestions for enhancements are received and put into place if beneficial for the software. Review collected by and hosted on G2.com.

What do you dislike about Alora Home Health?

mulitiple mouse clicks to get in box when screen is opened. Review collected by and hosted on G2.com.

CL
Christine L.
Small-Business (50 or fewer emp.)
"Great customer sefrvice"
5/5
What do you like best about Alora Home Health?

Customer support rep Alyssa Guzman is a very helpful worker that goes above and beyond to ensure your needs are met. She is very attentive and thorough. Review collected by and hosted on G2.com.

What do you dislike about Alora Home Health?

I have had some technical issues with the software Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Alora Complaints Unresolved for over a month"
0/5
What do you like best about Alora Home Health?

Alora Home Health has continued to leave issues unresolved and skip meetings they schedule with us. Review collected by and hosted on G2.com.

What do you dislike about Alora Home Health?

Customer Service is poor. App is always messing up. Issues go unresolved for over a month without resolution. Have to beg for a meeting in which they do not even show up when they schedule one. Review collected by and hosted on G2.com.

ME
Michelle E.
Small-Business (50 or fewer emp.)
"Alora has been a great choice for us."
5/5
What do you like best about Alora Home Health?

Alora has great customer service, which is always appreciated. A few of the upsides of Alora include great customer service, dedication to fixing the problems, seamless transition into Alora from other provider, great communication, ease of software with a good efficient workflow. Alora also possesses the willingness and openness to adapt and add features to help with our specific needs, as well as a wealth of resources and videos to view after the training is complete. Review collected by and hosted on G2.com.

What do you dislike about Alora Home Health?

Alora really does not have any downsides or negatives, in a perfect world we want zero issues and issues fixed yesterday, but that is not realistic, therefore realistically not expected. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Home Health RN"
4.5/5
What do you like best about Alora Home Health?

I like the fact that we can have the program at our fingertips when we are out in the field. We use our Ipads and it is helpful to be able to pull up information on our patients when we need to. Since us switching to this new program it has really helped with getting things done in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Alora Home Health?

I think one of the things that I dislike is the time out of not using the program, but I understand the process for security reasons. We have had some glitches but they have usually have been fixed. Review collected by and hosted on G2.com.

Armand N.
AN
Armand N.
Small-Business (50 or fewer emp.)
"My experience with Alora"
5/5
What do you like best about Alora Home Health?

Alora Home Health is very easy to understand, charting is made easy to to move from Assessment of the body systems,interventions and medication administration. Review collected by and hosted on G2.com.

What do you dislike about Alora Home Health?

1- I will like Alora to implement a more complette physical assessment including : vent settings for clients on ventilators.

2-I wish Alora can include a rubrique in interventions called "Tasks to perform " where we the administrator can enumerate all the tasks the care giver have to do during their shift; Every task is followed by 2 boxes with a yes and et no if they completed the task.that way new graduate can referred to that rubrique "Tasks to perform" to make sure they mark off all the tasks pertaining to their shift, without having to forget anything.for example a new graduate may not remember to check if the vent humidifier canister is filled, the rubrique "Tasks to perform" on the skill nursing note will need to be populated by a check mark after the task: Canister filled to proper level.If this rubrique is implemented, each administrator can add any task important for the care off a particular patient and allow any care giver to just follow all the tasks herein .This rubrique will allow the administrator to include herein all the tasks from beguining to the end off a shift. New graduate will not have to look far to know what is expected from them. This will set Alora appart from Cubhub, Alayacare. we need a tool that allow new graduate to easily comprehend what is being ask from them to do. Experienced nurses knows what to do, new nurse need to be told what to do first, what to da next. And this rubrique will address that concern. For example a new graduate loggin to Alora can go directly to rubrique "Tasks to perform" and have a glance od what he has to do during his shift from beguining to the end. Review collected by and hosted on G2.com.

BB
Brittani B.
Director of Clinical Operations
Small-Business (50 or fewer emp.)
"Great nursing workflow, not so great for skilled therapy services"
3.5/5
What do you like best about Alora Home Health?

The interface is simple, clean and easy to navigate. The workflow and set up is super efficient for nursing services. Review collected by and hosted on G2.com.

What do you dislike about Alora Home Health?

A large portion of our services are skilled therapy. The workflow for therapy services, especially speech therapy is not enarly as clean and user friendly, and we've been working with their development team to fix numerous errors for the past year. Review collected by and hosted on G2.com.